Persistent Error During Download message

I realize this issue has been posted multiple times in the past, but we've been experiencing it consistently for the past several days. I've checked the DPS status site and also scoured the Forums to see if anyone else recently posted something.
Using the ACV, and when trying to download updates to a folio, we continually receive the error message: Error During Download, Please resume your download later." Getting this error message on iPads running iOS 5, 6 and 7. Updating content within the folio producer works fine, as does previewing a local version.
We've tried signing out and signing back in, deleting the ACV and reinstalling, nothing works.
We're of course under a deadline and unable to have remote staff proof a final version of our folio.
Any suggestions?
Thanks.

We recently completed an AWS migration which has resulted in a number of intermittent outages and download issues. These outages haven't affected folios published to the Folio Producer Service—just the acrobat.com folios used for testing and sharing. Please bear with us while we resolve these issues.
As noted, the workaround for downloading content is to publish a folio as Free and Private. However, this workaround doesn't work for shared folios.
We'll provide more details when we have them. Check the status page (http://status.adobedps.com/) for additional details and updates.

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