Persistent IP profile problems

Hi,
I live a long way from my local exchange so often lose sync. Not just me either - many of my neighbours suffer the same problem. I can almost always (>98% of time) sync at >1400kbps. Unfortunately, I suspect my repeated losses of sync are causing my IP profile to shrink to a minimum value. Currently it's set at 135 kbps and has been for the last 7 days.
Examining my line stats for the last 20 days I can see that 98% of the time I've synced at >1400kbps, but 30% of the time my IP profile has been at 135 kbps.
So two requests/questions:
1. Who can I contact to get my IP profile reset? - I've been in recent SMS contact with BT 61998 over this but no-one there is doing anything to resolve the problem - and it's been 7 days now
2. Is there anything I can do to prevent my profile sinking so low in future given that I can almost always sync at decent speeds?
Regards,
aje987

Thanks for responding.
Also (coincidence?) a BT engineer phoned me shortly after my first post to say they were about to reset my IP profile.
Anyway my BT speedtest results are:
Download speed achieved during the test was - 0.07 Mbps
For your connection, the acceptable range of speed is 0.05 Mbps-0.25 Mbps
Additional Information:
Your DSL Connection Rate :1.95 Mbps(DOWN-STREAM), 0.45 Mbps(UP-STREAM)
IP Profile for your line is - 0.14 Mbps
My Netgear router stats are:
System Up Time 09:42:42
Port
Status
TxPkts
RxPkts
Collisions
Tx B/s
Rx B/s
Up Time
WAN
PPPoE
7519
7470
0
58
446
03:45:53
LAN
10M/100M
65349
66885
0
1333
365
09:42:37
WLAN
54M
8140
8628
0
83
29
09:42:26
ADSL Link
Downstream
Upstream
Connection Speed
1984 kbps
448 kbps
Line Attenuation
63 db
15.5 db
Noise Margin
6 db
16 db

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You should try to familiarize yourself with the concepts of color management.
It's kind of too in-depth a subject to walk you through from a cold start here... There are a lot of good resources out there to help you get started. For example, in just a few seconds Google turned up this:
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Hi Everyone,
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I just posted this as feedback to Apple and was curious to see if anyone was having the same problem:
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Here is an article you can refer to:
http://titlerequired.com/2011/08/30/joining-a-client-to-an-sbs-2011-essentials-network/
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http://social.technet.microsoft.com/Forums/en-US/home?forum=winserveressentials
Thanks!
Andy Altmann
TechNet Community Support

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Kai,Simon,
This is the problem i have been having.Colour profiling is correct,prints are rubbish.I run a fuji frontier
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Simon,the problems we are have are very similar to you clients,photoshop fine,aperture not.I also have 20"external apple monitor attached which is used as the colour correcting monitor ( as the imac screen is not that good for criticl work ) I will post my findings here.
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daisy ( not a happy printer )

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Hi Marty,
Did you ever find a solution to this problem. I, too, ran into this and it drove me nuts since Photoshop or my online photo site could not display the images. Photoshop complained of a missing ICC profile. After experimenting, I found that setting the Lightroom/Mogrify plugin to No Sharpening did the trick. Also, when using Basic Sharpening, any sharpening value below .2 had this problem. Once I bumped it up beyond that, the images magically started working again and Photoshop was happy with them. I have no explanation and couldn't find one in web searches. But, once I found a solution that did work, I stuck with it.
I would still be interested in knowing if I did something wrong or if its just a bug in Mogrify.
Del

Acrobat 9 Pro....Distiller / ICC Profile Problem

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