Persistent problem with 6500 Classic

Hello.
First I want to apologize if this is the wrong place for my problem.
I buyed my Nokia in the end of 2007. Since then I have problem with my earpiece and ringer. From time to time when listening music in the begining of the song the sound becomes really bad, nothing can be understand. To fix the problem you have to change the song or stop it and play it again. The same thing happens and when you talk with somebody. When I dial somebody sometimes the sound becomes really bad and I can't understand him and he also can't understand me. I have to dial him again. The same thing happens when somebody dial me, but again not always. The mentioned problems occur on about every 10th song and call, sometime in less time, sometime after couple of days, a week.
 The phone go in repair. First time from the magazine said to me that there wasn't such a problem. The second and the third time they said to me that the problem is solved and earpiece and ringer are changed, but the problem continues. I get my Nokia from repair today. The problem continues. I don't know what to do.
Please can somebody help me.

I think this is done intentionally in case you are using one of the application. You don't want it to lock while you are using something.
There is a shortcut to the standby screen though. While you are in one of the applications, you can press the red End Call button to close everything down and return you to the standby screen.
Hope this helps.

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