Persistent Wi-Fi connection problem: How to get support?

I bought my iPad few days ago in Hawaii and returned home yesterday to Germany. I had connected Wi-Fi a few times at my B&B in Hawaii and it seemed to work. But now Wi-Fi connection with my iPad is a mess while connections with iPhone, MacBook Pro, PC at the same locations work very good.
I tried several solutions including those recommended by http://support.apple.com/kb/TS3304. Additionally I tried to manually assign IP to my iPad.
On different locations (i.e. airport, at home) the Wi-Fi connection indicator fluctuates and connection speed seems to drop down. Just right now connection is lost approx. every 5 - 15 minutes. Switching Wi-Fi off and reconnecting sometimes helps but sometimes I have to wait some 5 or 15 minutes until Wi-Fi works again. Sometimes I even have to reset all connection data. When Macbook, iPhone or Windows PC show me 10 available Wi-Fi networks the iPad may only list 2 or 3.
Yes, I tried to contact Apple Support:
"If after attempting the troubleshooting tips provided above you are still having difficulty connecting to a network please contact Apple."
I called your support phone number 1-800-275-2273 several times from Germany but each time the system tried to connect me to an iPad advisor the call didn't go through.
Several tries to open a case via http://www.apple.com/support/expert/ failed. After filling out the form the website just tells me: "We're sorry, but we are unable to complete your request at this time. Please try again in a few minutes or start over now." Next try same result.
You link to worldwide support telephone numbers:
http://www.apple.com/support/contact/
http://www.apple.com/support/contact/phone_contacts.html
I called the given German technical support number but Apple Support denied support and instructed me to reset the iPad to it's original state. Resetting the iPad did not resolve the problem.
German Support told me she has no information ("no email received") about http://support.apple.com/kb/TS3304. She told me Apple Support in Germany will not give any else support prior to official start of iPad availability in Germany. But when German Apple Support is not even aware of that problem Apple posted on the support site how would they support me?
How do I get support to resolve that issue?

I configured my router to only use 802.11b and 802.11g and NOT 802.11n. It seems like my iPad keeps steady connection with two or three bars and recovers good from sleep mode since about half an hour sigh But I would like to use it also at hotspots... and would like to enjoy appropriate speed when transfering files or watching videos

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