Person can't hear me but i can hear them

When using facetime on my Macbook, i can hear the person I am facetiming with, but they cannot hear me. It has worked before but they can't hear me now. All my volume settings are right for what I can tell. Please help because I can't figure it out.

While we all have MacBooks in this forum not all of us use FaceTime. There's a FaceTime Support Community where everybody uses FaceTime. You should also post this question there to increase your chances of getting an answer. https://discussions.apple.com/community/mac_app_store/facetime_for_mac

Similar Messages

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    I am having the same issue with my iPhone 4. I can hear everyone but they can't hear me. Visited Apple Store and they said speakers were out, both bottom mic and top one for speaker phone. Said they were busted. Reloaded all software and didn't work. Got in parking lot and worked for 1 call. Now it's out again. Wanted $150 for new phone, haven't done it yet. don't know what to do.

  • When making a phone call on my iphone I can hear the person that i am calling but they can not hear me

    when making a phone call on my iphone,I can hear the person that I am calling but they can not hear my voice

    My first new iphone4 was received and installed complete.
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    complete reset and reprogrammed Iphone, same result.
    Called Apple support and received a new Iphone4 next day.
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  • When I make a telephone call on my Apple 4S, the person I'm calling cannot hear me, but I can hear them.  How do I remedy this problem?

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  • WHEN USING FACETIME, THE OTHER PERSON CAN SEE AND HEAR ME BUT I CANT HEAR THEM AND THEIR VIDEO IS A STILL PICTURES.. DOES ANYONE HAVE ANY ANSWERS???

    When using Facetime.. the other person can see and hear me, but I can't hear or see them.. Does anyone have any solutions?? The only thing I can see is a still picture of them

    Hi mduggan,
    Thanks for visiting Apple Support Communities.
    If the other person can't see you during a FaceTime call, first use the Camera app on the iPhone to make sure the camera is working properly. If you don't see an image when using the Camera app, try these troubleshooting steps first:
    If the screen shows a closed lens or black image, force quit the Camera app.
    Ensure the camera lens is clean and free from any obstructions. Use a microfiber polishing cloth to clean the lens.
    Cases can interfere with the camera and the flash. Try gently cleaning the lens with a clean dry cloth or removing the case if you see image or color-quality issues with photos.
    Try turning iPhone off and then back on.
    If your iPhone has a front and rear camera, try switching between them to verify if the issue persists on both.
    You can find these steps and more information here:
    iPhone: Hardware troubleshooting
    http://support.apple.com/kb/TS2802
    If the camera is working normally, next troubleshoot FaceTime using the steps in this article:
    iOS: Troubleshooting FaceTime
    http://support.apple.com/kb/ts3367
    All the best,
    Jeremy

  • When I'm on facetime the other person cant hear me but I can hear them. Why is this?

    when I'm on facetime the other person cant hear me but I can hear them. Why is this?

    Make sure youe volume is turned up and your microphone isn't muted.
     Jackson

  • TS3406 When i answer a call they can hear me but i cant hear them until i put it on loudspeaker . How can i resolve this

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    Hi Bignut69,
    I recommend the troubleshooting steps in this article if the microphone on your iPhone is not working:
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    Make sure nothing is blocking any of the microphones (see the pictures below to locate the microphones on your device)
    Make sure none of the microphones is obstructed by dirt or debris.
    Turn the iPhone off and then on.
    Make sure that the latest version of iOS is installed.
    If necessary, find general iPhone hardware troubleshooting suggestions.
    For further assistance, contact Apple Support.
    You can find these steps and more information here:
    iPhone: Microphone issues
    http://support.apple.com/kb/ts5183
    Best,
    Jeremy

  • I can hear people but people can't hear me

    Hi, sometimes when i receive a call the person calling can't hear me but i can hear them and sometimes when i call someone they can't hear me but i can hear them fine. Thanks

    Do you have Microphone noise suppression enabled - Settings then Call settings and scroll to the bottom
    For a successful technology, reality must take precedence over public relations, for Nature cannot be fooled.   Richard P. Feynman

  • Iphone 4 I can hear caller but caller can't hear me

    When I receive or send the phone cuts off and I can hear the person on the other end but they can't hear me.There's no problem with texting.

    make a voice memo to see if the microphone works. If you can hear youself on the voice memo, then it's not the hardware, it's a software issue

  • Trouble with Skype. can't hear caller but I can see caller.

    Trouble with Skype.  Caller cannot hear me but I can hear caller.  Cannot hear voice on test call.  Can see caller.  MIcrophone is on  and volume turned up.

    Michele,
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    My Skype preferences:
    Microphone: Built-in Microphone (Internal microphone)
        * Automatically adjust microphone settings is set
    Ringing and Speakers: Built-in Output (Internal Speakers)
    Camera: Built-in iSight.
    System Preferences > Sound
    Input tab: Internal Microphone
    Output tab: Internal Speakers

  • Very strange problem I cant hear anyone but I can ...

    This afternoon I started to get phone calls where no one was on the line.
    After this happened several times I tried to ring out. I did get dial tone and the first couple of times I did get busy tone and I think ring tone once. I couldn't hear anything after that and I assume they answered but I couldn't hear them.
    Since then I don't get any busy or ring tone at all but still get Dial tone !
     suspecting my Gigaset digital phone I tried another one (we have four on the system) but all of them were the same.
         So I tried a normal plug in type phone but that was the same. I only have 1 socket so I had unplugged the Gigaset.
    I tested it by ringing my mobile. This rang and my wife answered it but I couldn't hear her but she could hear me.
         I then tried using the socket inside the master socket for a final test even though I have no other internal wiring but the problem persisted.
         I have tried to report the problem but I can only book a visit from the engineer 6 days from now!
    I can't see how it can be a problem in my house. I did the line test on the web and that said the line is OK and I think it must be as I can still get broadband as well.
    I can only think it is an exchange fault but it seems I must wait till next week to explain the actual problem.
    Has anyone got any idea what I can do or what might be the problem please.
    I am a pensioner and can't afford to use my mobile all week at 35p a minute ;(
    thanks
    Mike

    It sounds like an external problem and is as far as your are concerned since you can't do more than connect to the test socket. Could be an insulation problem somewhere between your socket and the exchange, lots of joints in the wires between these locations. With the low insulation it's in effect making another circuit on your line other than with your phone so when you hang up this other circuit stays connected for a while. It can also make your phone ring when no one is calling. If you have an engineer appointment you'll just have to wait, they'll be busier after the heavy rain and lightening, if you've just been told you'll be fix by that date hold a little hope it may be sooner, they do work weekends!

  • I can hear caller but he can't hear me except on hands free and speaker phone

    I can hear caller but he can't hear me except on hands free and speaker phone, hoew to fix this problem

    Hi Shirley,
    Long shot, but...
    Open Audio Midi Setup in Applications>Utilities, see the input & output options & KHz setting there, some things will change it for their own use, then not set it back.

  • I can hear people but they can't hear me

    I can hear people but they can't hear me

    Usually issues that have to do with Call audio, dropped calls etc, need to have the SIM Card/service ruled out first.
    Take the SIM card out of your phone and put it in another to see if issue persists. If it does then its something with your location/service and you need to contact your service provider.
    If it does not persist in the other phone then you will want to do a reset and then a restore if issue persists.
    #1: Reset: http://support.apple.com/kb/HT1430
    #2: Restore: http://support.apple.com/kb/HT1414
    Also a simple phone restart will fix 9/10 issues like that.

  • HT2188 I can hear caller but they can not hear me except when using speaker phone

    I can hear caller but they can not hear me except when using speaker phone

    First of all,  make sure that your iPhone as the most recent iOS available. Check in "Settings>General>Software Update".
    One other problem could be your microphone. Does it work for anything else other than a call?
    Good-Luck!
    kpower28
    Please mark this as "solved my problem" or "helped me"!

  • I can hear caller but they can not hear me

    I can hear caller but they cant hear me

    First of all,  make sure that your iPhone as the most recent iOS available. Check in "Settings>General>Software Update".
    One other problem could be your microphone. Does it work for anything else other than a call?
    Good-Luck!
    kpower28
    Please mark this as "solved my problem" or "helped me"!

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