Personalize email disclaimer in exchange 2010 with alias?

Hello all,I would like to notify everyone in my email disclaimer that our email domain will be changing. I need the old email and the new email address for this. I can use %%Email%% but is there a way I can use the alias alone?
I think it can't be done unless I make a custom attribute or something or am I missing something?
some more info here: technet.microsoft.com/en-us/library/bb124352(v=exchg.141).aspx#ADAttributes (this is a link but I am not allowed to post it)
Thanks in advance!

Hi,
According to your description, I am not quite sure about your requirement. Could you please provide more information about your issue, such as why do you want to use %%Email%% or alias to filter the disclaimer as a condition?
Generally, if you want to notify everyone that the email domain will be changing by using email disclaimer. We can add a disclaimer to all domain messages by a transport rule. For example, the following rule can add “Our email domain will be changing” at
the start of the newest e-mail message for all messages which are sent and received inside the organization:
If you just want to add this disclaimer in a specific user’s message, we can do the following:
Apply this rule if…
The sender is Administrator,
Do the following…
Append disclaimer text and fallback to action if unable to appy…
Regards,
Winnie Liang
TechNet Community Support

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    2013-06-10T18:41:07.207Z,
    YPIEDGE1\Default internal receive connector YPIEDGE1,
    >,250-SIZE 42949632,
    2013-06-10T18:41:07.207Z,
    YPIEDGE1\Default internal receive connector YPIEDGE1,
    >,250-PIPELINING,
    2013-06-10T18:41:07.207Z,
    YPIEDGE1\Default internal receive connector YPIEDGE1,
    >,250-DSN,
    2013-06-10T18:41:07.207Z,
    YPIEDGE1\Default internal receive connector YPIEDGE1,
    >,250-ENHANCEDSTATUSCODES,
    2013-06-10T18:41:07.207Z,
    YPIEDGE1\Default internal receive connector YPIEDGE1,
    >,250-STARTTLS,
    2013-06-10T18:41:07.207Z,
    YPIEDGE1\Default internal receive connector YPIEDGE1,
    ,>,250-X-ANONYMOUSTLS,
    2013-06-10T18:41:07.207Z,
    YPIEDGE1\Default internal receive connector YPIEDGE1,
    ,>,250-AUTH,
    2013-06-10T18:41:07.207Z,
    YPIEDGE1\Default internal receive connector YPIEDGE1,
    ,>,250-X-EXPS NTLM,
    2013-06-10T18:41:07.207Z,
    YPIEDGE1\Default internal receive connector YPIEDGE1,
    ,>,250-8BITMIME,
    2013-06-10T18:41:07.207Z,
    YPIEDGE1\Default internal receive connector YPIEDGE1,
    ,>,250-BINARYMIME,
    2013-06-10T18:41:07.207Z,
    YPIEDGE1\Default internal receive connector YPIEDGE1,
    ,>,250-CHUNKING,
    2013-06-10T18:41:07.207Z,
    YPIEDGE1\Default internal receive connector YPIEDGE1,
    ,>,250-XEXCH50,
    2013-06-10T18:41:07.207Z,
    YPIEDGE1\Default internal receive connector YPIEDGE1,
    ,>,250 XSHADOW,
    2013-06-10T18:41:07.207Z,
    YPIEDGE1\Default internal receive connector YPIEDGE1,
    ,>,221 2.0.0 Service closing transmission channel,
    2013-06-10T18:41:07.207Z,
    YPIEDGE1\Default internal receive connector YPIEDGE1,
    ,-,,Local
    2013-06-10T18:41:07.207Z,
    YPIEDGE1\Default internal receive connector YPIEDGE1,
    ,<,"RCPT TO:<[email protected]> NOTIFY=FAILURE,DELAY",
    2013-06-10T18:41:07.207Z,
    YPIEDGE1\Default internal receive connector YPIEDGE1,
    ,<,"RCPT TO:<[email protected]> NOTIFY=FAILURE,DELAY",
    2013-06-10T18:41:07.207Z,
    YPIEDGE1\Default internal receive connector YPIEDGE1,
    ,<,"RCPT TO:<[email protected]> NOTIFY=FAILURE,DELAY",
    2013-06-10T18:41:07.207Z,
    YPIEDGE1\Default internal receive connector YPIEDGE1,
    ,>,250 2.1.5 Recipient OK,
    2013-06-10T18:41:07.207Z,
    YPIEDGE1\Default internal receive connector YPIEDGE1,
    <,EHLO server45.appriver.com,
    2013-06-10T18:41:07.207Z,
    YPIEDGE1\Default internal receive connector YPIEDGE1,
    ,<,QUIT,
    2013-06-10T18:41:07.207Z,
    YPIEDGE1\Default internal receive connector YPIEDGE1,
    <,EHLO server45.appriver.com,
    2013-06-10T18:41:07.207Z,
    YPIEDGE1\Default internal receive connector YPIEDGE1,
    ,>,250 2.1.5 Recipient OK,
    2013-06-10T18:41:07.207Z,
    YPIEDGE1\Default internal receive connector YPIEDGE1,
    ,<,"RCPT TO:<[email protected]> NOTIFY=FAILURE,DELAY",
    2013-06-10T18:41:07.222Z,
    YPIEDGE1\Default internal receive connector YPIEDGE1,
    ,<,QUIT,
    2013-06-10T18:41:07.222Z,
    YPIEDGE1\Default internal receive connector YPIEDGE1,
    ,>,250 2.1.5 Recipient OK,
    2013-06-10T18:41:07.222Z,
    YPIEDGE1\Default internal receive connector YPIEDGE1,
    >,250-YPIEDGE1.edge.local Hello [IP ADDRESS],
    2013-06-10T18:41:07.222Z,
    YPIEDGE1\Default internal receive connector YPIEDGE1,
    >,250-SIZE 42949632,
    2013-06-10T18:41:07.222Z,
    YPIEDGE1\Default internal receive connector YPIEDGE1,
    >,250-PIPELINING,
    2013-06-10T18:41:07.222Z,
    YPIEDGE1\Default internal receive connector YPIEDGE1,
    >,250-DSN,
    2013-06-10T18:41:07.222Z,
    YPIEDGE1\Default internal receive connector YPIEDGE1,
    >,250-ENHANCEDSTATUSCODES,
    2013-06-10T18:41:07.222Z,
    YPIEDGE1\Default internal receive connector YPIEDGE1,
    >,250-STARTTLS,
    2013-06-10T18:41:07.222Z,
    YPIEDGE1\Default internal receive connector YPIEDGE1,
    ,>,250-X-ANONYMOUSTLS,
    2013-06-10T18:41:07.222Z,
    YPIEDGE1\Default internal receive connector YPIEDGE1,
    ,>,250-AUTH,
    2013-06-10T18:41:07.222Z,
    YPIEDGE1\Default internal receive connector YPIEDGE1,
    ,>,250-X-EXPS NTLM,
    2013-06-10T18:41:07.222Z,
    YPIEDGE1\Default internal receive connector YPIEDGE1,
    ,>,250-8BITMIME,
    2013-06-10T18:41:07.222Z,
    YPIEDGE1\Default internal receive connector YPIEDGE1,
    ,>,250-BINARYMIME,
    2013-06-10T18:41:07.222Z,
    YPIEDGE1\Default internal receive connector YPIEDGE1,
    ,>,250-CHUNKING,
    2013-06-10T18:41:07.222Z,
    YPIEDGE1\Default internal receive connector YPIEDGE1,
    ,>,250-XEXCH50,
    2013-06-10T18:41:07.222Z,
    YPIEDGE1\Default internal receive connector YPIEDGE1,
    ,>,250 XSHADOW,
    2013-06-10T18:41:07.222Z,
    YPIEDGE1\Default internal receive connector YPIEDGE1,
    ,>,221 2.0.0 Service closing transmission channel,
    2013-06-10T18:41:07.222Z,
    YPIEDGE1\Default internal receive connector YPIEDGE1,
    ,-,,Local
    2013-06-10T18:41:07.222Z,
    YPIEDGE1\Default internal receive connector YPIEDGE1,
    >,250-YPIEDGE1.edge.local Hello [IP ADDRESS],
    2013-06-10T18:41:07.222Z,
    YPIEDGE1\Default internal receive connector YPIEDGE1,
    >,250-SIZE 42949632,
    2013-06-10T18:41:07.222Z,
    YPIEDGE1\Default internal receive connector YPIEDGE1,
    >,250-PIPELINING,
    2013-06-10T18:41:07.222Z,
    YPIEDGE1\Default internal receive connector YPIEDGE1,
    >,250-DSN,
    2013-06-10T18:41:07.222Z,
    YPIEDGE1\Default internal receive connector YPIEDGE1,
    >,250-ENHANCEDSTATUSCODES,
    2013-06-10T18:41:07.222Z,
    YPIEDGE1\Default internal receive connector YPIEDGE1,
    >,250-STARTTLS,
    2013-06-10T18:41:07.222Z,
    YPIEDGE1\Default internal receive connector YPIEDGE1,
    ,>,250-X-ANONYMOUSTLS,
    2013-06-10T18:41:07.222Z,
    YPIEDGE1\Default internal receive connector YPIEDGE1,
    ,>,250-AUTH,
    2013-06-10T18:41:07.222Z,
    YPIEDGE1\Default internal receive connector YPIEDGE1,
    ,>,250-X-EXPS NTLM,
    2013-06-10T18:41:07.222Z,
    YPIEDGE1\Default internal receive connector YPIEDGE1,
    ,>,250-8BITMIME,
    2013-06-10T18:41:07.222Z,
    YPIEDGE1\Default internal receive connector YPIEDGE1,
    ,>,250-BINARYMIME,
    2013-06-10T18:41:07.222Z,
    YPIEDGE1\Default internal receive connector YPIEDGE1,
    ,>,250-CHUNKING,
    2013-06-10T18:41:07.222Z,
    YPIEDGE1\Default internal receive connector YPIEDGE1,
    ,>,250-XEXCH50,
    2013-06-10T18:41:07.222Z,
    YPIEDGE1\Default internal receive connector YPIEDGE1,
    ,>,250 XSHADOW,
    2013-06-10T18:41:07.222Z,
    YPIEDGE1\Default internal receive connector YPIEDGE1,
    ,>,250 2.1.5 Recipient OK,
    2013-06-10T18:41:07.222Z,
    YPIEDGE1\Default internal receive connector YPIEDGE1,
    ,>,221 2.0.0 Service closing transmission channel,
    2013-06-10T18:41:07.222Z,
    YPIEDGE1\Default internal receive connector YPIEDGE1,
    ,-,,Local
    2013-06-10T18:41:07.332Z,
    YPIEDGE1\Default internal receive connector YPIEDGE1,
    <,EHLO server45.appriver.com,
    2013-06-10T18:41:07.332Z,
    YPIEDGE1\Default internal receive connector YPIEDGE1,
    ,<,QUIT,
    2013-06-10T18:41:07.332Z,
    YPIEDGE1\Default internal receive connector YPIEDGE1,
    <,EHLO server45.appriver.com,
    2013-06-10T18:41:07.332Z,
    YPIEDGE1\Default internal receive connector YPIEDGE1,
    ,<,QUIT,
    2013-06-10T18:41:07.332Z,
    YPIEDGE1\Default internal receive connector YPIEDGE1,
    ,<,DATA,
    2013-06-10T18:41:07.332Z,
    YPIEDGE1\Default internal receive connector YPIEDGE1,
    ,<,DATA,
    2013-06-10T18:41:07.332Z,
    YPIEDGE1\Default internal receive connector YPIEDGE1,
    >,250-YPIEDGE1.edge.local Hello [IP ADDRESS],
    2013-06-10T18:41:07.332Z,
    YPIEDGE1\Default internal receive connector YPIEDGE1,
    >,250-SIZE 42949632,
    2013-06-10T18:41:07.332Z,
    YPIEDGE1\Default internal receive connector YPIEDGE1,
    >,250-PIPELINING,
    2013-06-10T18:41:07.332Z,
    YPIEDGE1\Default internal receive connector YPIEDGE1,
    >,250-DSN,
    2013-06-10T18:41:07.332Z,
    YPIEDGE1\Default internal receive connector YPIEDGE1,
    >,250-ENHANCEDSTATUSCODES,
    2013-06-10T18:41:07.332Z,
    YPIEDGE1\Default internal receive connector YPIEDGE1,
    >,250-STARTTLS,
    2013-06-10T18:41:07.332Z,
    YPIEDGE1\Default internal receive connector YPIEDGE1,
    ,>,250-X-ANONYMOUSTLS,
    2013-06-10T18:41:07.332Z,
    YPIEDGE1\Default internal receive connector YPIEDGE1,
    ,>,250-AUTH,
    2013-06-10T18:41:07.332Z,
    YPIEDGE1\Default internal receive connector YPIEDGE1,
    ,>,250-X-EXPS NTLM,
    2013-06-10T18:41:07.332Z,
    YPIEDGE1\Default internal receive connector YPIEDGE1,
    ,>,250-8BITMIME,
    2013-06-10T18:41:07.332Z,
    YPIEDGE1\Default internal receive connector YPIEDGE1,
    ,>,250-BINARYMIME,
    2013-06-10T18:41:07.332Z,
    YPIEDGE1\Default internal receive connector YPIEDGE1,
    ,>,250-CHUNKING,
    2013-06-10T18:41:07.332Z,
    YPIEDGE1\Default internal receive connector YPIEDGE1,
    ,>,250-XEXCH50,
    2013-06-10T18:41:07.332Z,
    YPIEDGE1\Default internal receive connector YPIEDGE1,
    ,>,250 XSHADOW,
    2013-06-10T18:41:07.332Z,
    YPIEDGE1\Default internal receive connector YPIEDGE1,
    ,>,221 2.0.0 Service closing transmission channel,
    2013-06-10T18:41:07.332Z,
    YPIEDGE1\Default internal receive connector YPIEDGE1,
    ,-,,Local
    2013-06-10T18:41:07.332Z,
    YPIEDGE1\Default internal receive connector YPIEDGE1,
    >,250-YPIEDGE1.edge.local Hello [IP ADDRESS],
    2013-06-10T18:41:07.332Z,
    YPIEDGE1\Default internal receive connector YPIEDGE1,
    >,250-SIZE 42949632,
    2013-06-10T18:41:07.332Z,
    YPIEDGE1\Default internal receive connector YPIEDGE1,
    >,250-PIPELINING,
    2013-06-10T18:41:07.332Z,
    YPIEDGE1\Default internal receive connector YPIEDGE1,
    >,250-DSN,
    2013-06-10T18:41:07.332Z,
    YPIEDGE1\Default internal receive connector YPIEDGE1,
    >,250-ENHANCEDSTATUSCODES,
    2013-06-10T18:41:07.332Z,
    YPIEDGE1\Default internal receive connector YPIEDGE1,
    >,250-STARTTLS,
    2013-06-10T18:41:07.332Z,
    YPIEDGE1\Default internal receive connector YPIEDGE1,
    ,>,250-X-ANONYMOUSTLS,
    2013-06-10T18:41:07.332Z,
    YPIEDGE1\Default internal receive connector YPIEDGE1,
    ,>,250-AUTH,
    2013-06-10T18:41:07.332Z,
    YPIEDGE1\Default internal receive connector YPIEDGE1,
    ,>,250-X-EXPS NTLM,
    2013-06-10T18:41:07.332Z,
    YPIEDGE1\Default internal receive connector YPIEDGE1,
    ,>,250-8BITMIME,
    2013-06-10T18:41:07.332Z,
    YPIEDGE1\Default internal receive connector YPIEDGE1,
    ,>,250-BINARYMIME,
    2013-06-10T18:41:07.332Z,
    YPIEDGE1\Default internal receive connector YPIEDGE1,
    ,>,250-CHUNKING,
    2013-06-10T18:41:07.332Z,
    YPIEDGE1\Default internal receive connector YPIEDGE1,
    ,>,250-XEXCH50,
    2013-06-10T18:41:07.332Z,
    YPIEDGE1\Default internal receive connector YPIEDGE1,
    ,>,250 XSHADOW,
    2013-06-10T18:41:07.332Z,
    YPIEDGE1\Default internal receive connector YPIEDGE1,
    ,>,221 2.0.0 Service closing transmission channel,
    2013-06-10T18:41:07.332Z,
    YPIEDGE1\Default internal receive connector YPIEDGE1,
    ,-,,Local
    2013-06-10T18:41:07.332Z,
    YPIEDGE1\Default internal receive connector YPIEDGE1,
    ,>,354 Start mail input; end with <CRLF>.<CRLF>,
    2013-06-10T18:41:07.332Z,
    YPIEDGE1\Default internal receive connector YPIEDGE1,
    ,>,354 Start mail input; end with <CRLF>.<CRLF>,
    2013-06-10T18:41:07.332Z,
    YPIEDGE1\Default internal receive connector YPIEDGE1,
    ,<,DATA,
    2013-06-10T18:41:07.332Z,
    YPIEDGE1\Default internal receive connector YPIEDGE1,
    ,>,354 Start mail input; end with <CRLF>.<CRLF>,
    2013-06-10T18:41:07.332Z,
    YPIEDGE1\Default internal receive connector YPIEDGE1,
    ,<,QUIT,
    2013-06-10T18:41:07.332Z,
    YPIEDGE1\Default internal receive connector YPIEDGE1,
    ,>,221 2.0.0 Service closing transmission channel,
    2013-06-10T18:41:07.332Z,
    YPIEDGE1\Default internal receive connector YPIEDGE1,
    ,-,,Local
    2013-06-10T18:41:07.332Z,
    YPIEDGE1\Default internal receive connector YPIEDGE1,
    ,<,QUIT,
    2013-06-10T18:41:07.332Z,
    YPIEDGE1\Default internal receive connector YPIEDGE1,
    ,>,221 2.0.0 Service closing transmission channel,
    2013-06-10T18:41:07.332Z,
    YPIEDGE1\Default internal receive connector YPIEDGE1,
    ,-,,Local
    2013-06-10T18:41:07.332Z,
    YPIEDGE1\Default internal receive connector YPIEDGE1,
    ,<,DATA,
    2013-06-10T18:41:07.332Z,
    YPIEDGE1\Default internal receive connector YPIEDGE1,
    ,>,354 Start mail input; end with <CRLF>.<CRLF>,
    2013-06-10T18:41:07.441Z,
    YPIEDGE1\Default internal receive connector YPIEDGE1,
    ,<,QUIT,
    2013-06-10T18:41:07.441Z,
    YPIEDGE1\Default internal receive connector YPIEDGE1,
    ,>,221 2.0.0 Service closing transmission channel,
    2013-06-10T18:41:07.441Z,
    YPIEDGE1\Default internal receive connector YPIEDGE1,
    ,-,,Local
    2013-06-10T18:41:07.441Z,
    YPIEDGE1\Default internal receive connector YPIEDGE1,
    ,<,QUIT,
    2013-06-10T18:41:07.441Z,
    YPIEDGE1\Default internal receive connector YPIEDGE1,
    ,>,221 2.0.0 Service closing transmission channel,
    2013-06-10T18:41:07.441Z,
    YPIEDGE1\Default internal receive connector YPIEDGE1,
    ,-,,Local
    2013-06-10T18:41:07.441Z,
    YPIEDGE1\Default internal receive connector YPIEDGE1,
    ,*,,Ignored X-OriginatorOrg header value 'outside.com' because session capabilities do no
    2013-06-10T18:41:07.457Z,
    YPIEDGE1\Default internal receive connector YPIEDGE1,
    ,*,,Ignored X-OriginatorOrg header value 'outside.com' because session capabilities do no
    2013-06-10T18:41:11.222Z,
    YPIEDGE1\Default internal receive connector YPIEDGE1,
    4,+,,
    2013-06-10T18:41:11.222Z,
    YPIEDGE1\Default internal receive connector YPIEDGE1,
    4,*,SMTPSubmit SMTPAcceptAnySender SMTPAcceptAuthoritativeDomainSender AcceptRoutingHeader
    2013-06-10T18:41:11.222Z,
    YPIEDGE1\Default internal receive connector YPIEDGE1,
    4,>,"220 YPIEDGE1.edge.local Microsoft ESMTP MAIL Service ready at Mon, 10 Jun 2013 14:41:
    2013-06-10T18:41:11.222Z,
    YPIEDGE1\Default internal receive connector YPIEDGE1,
    4,<,EHLO YPICASHT1.YPI.com,
    2013-06-10T18:41:11.222Z,
    YPIEDGE1\Default internal receive connector YPIEDGE1,
    4,>,250-YPIEDGE1.edge.local Hello [IP ADDRESS],
    2013-06-10T18:41:11.222Z,
    YPIEDGE1\Default internal receive connector YPIEDGE1,
    4,>,250-SIZE 42949632,
    2013-06-10T18:41:11.222Z,
    YPIEDGE1\Default internal receive connector YPIEDGE1,
    4,>,250-PIPELINING,
    2013-06-10T18:41:11.222Z,
    YPIEDGE1\Default internal receive connector YPIEDGE1,
    4,>,250-DSN,
    2013-06-10T18:41:11.222Z,
    YPIEDGE1\Default internal receive connector YPIEDGE1,
    4,>,250-ENHANCEDSTATUSCODES,
    2013-06-10T18:41:11.222Z,
    YPIEDGE1\Default internal receive connector YPIEDGE1,
    4,>,250-STARTTLS,
    2013-06-10T18:41:11.222Z,
    YPIEDGE1\Default internal receive connector YPIEDGE1,
    94,>,250-X-ANONYMOUSTLS,
    2013-06-10T18:41:11.222Z,
    YPIEDGE1\Default internal receive connector YPIEDGE1,
    94,>,250-AUTH,
    2013-06-10T18:41:11.222Z,
    YPIEDGE1\Default internal receive connector YPIEDGE1,
    94,>,250-X-EXPS NTLM,
    2013-06-10T18:41:11.222Z,
    YPIEDGE1\Default internal receive connector YPIEDGE1,
    94,>,250-8BITMIME,
    2013-06-10T18:41:11.222Z,
    YPIEDGE1\Default internal receive connector YPIEDGE1,
    94,>,250-BINARYMIME,
    2013-06-10T18:41:11.222Z,
    YPIEDGE1\Default internal receive connector YPIEDGE1,
    94,>,250-CHUNKING,
    2013-06-10T18:41:11.222Z,
    YPIEDGE1\Default internal receive connector YPIEDGE1,
    94,>,250-XEXCH50,
    2013-06-10T18:41:11.222Z,
    YPIEDGE1\Default internal receive connector YPIEDGE1,
    94,>,250 XSHADOW,
    2013-06-10T18:41:11.222Z,
    YPIEDGE1\Default internal receive connector YPIEDGE1,
    94,<,X-ANONYMOUSTLS,
    2013-06-10T18:41:11.222Z,
    YPIEDGE1\Default internal receive connector YPIEDGE1,
    94,>,220 2.0.0 SMTP server ready,
    2013-06-10T18:41:11.222Z,
    YPIEDGE1\Default internal receive connector YPIEDGE1,
    94,*,,Sending certificate
    2013-06-10T18:41:11.222Z,
    YPIEDGE1\Default internal receive connector YPIEDGE1,
    94,*,CN=YPIEDGE1,Certificate subject
    2013-06-10T18:41:11.222Z,
    YPIEDGE1\Default internal receive connector YPIEDGE1,
    94,*,CN=YPIEDGE1,Certificate issuer name
    2013-06-10T18:41:11.222Z,
    YPIEDGE1\Default internal receive connector YPIEDGE1,
    94,*,7CERT#,Certificate serial number
    2013-06-10T18:41:11.222Z,
    YPIEDGE1\Default internal receive connector YPIEDGE1,
    94,*,CERT,Certificate thumbprint
    2013-06-10T18:41:11.222Z,
    YPIEDGE1\Default internal receive connector YPIEDGE1,
    94,*,YPIEDGE1;YPIEDGE1.edge.local,Certificate alternate names
    2013-06-10T18:41:11.253Z,
    YPIEDGE1\Default internal receive connector YPIEDGE1,
    94,*,,Received certificate
    2013-06-10T18:41:11.253Z,
    YPIEDGE1\Default internal receive connector YPIEDGE1,
    94,*,CERT,Certificate thumbprint
    2013-06-10T18:41:11.253Z,
    YPIEDGE1\Default internal receive connector YPIEDGE1,
    94,*,,Received DirectTrust certificate
    Vladimir

  • Load Balancing Exchange 2010 with Citrix Netscaler

    Hi All,
    I have two exchange multirole server(cas/ht/mb) EXCH1 and EXCH2 both are configured in DAG (dag1.example.com) and also both are configured with CAS array (casarray.example.com)
    We have Cirtix Netscaller hardware load balancer. I have to configure Load balancing for CAS array, ActiveSync, OWA, Outlook Anywhere.
    Please guide me through the configuration for citrix netscaler as i am new with Citrix Netscaler.
    Regards,
    Pravin

    Hi,
    In order to resolve this issue more efficiently, I recommend you contact support from Citrix, you might get a better answer there. Thanks for your understanding.
    https://www.citrix.com/community.html
    Best regards,
    Belinda
    Belinda Ma
    TechNet Community Support

  • Unable to receive some emails in Exchange 2010

    Hi,
    Spent a few days on this and getting no where fast and out of ideas now.
    We migrated a customer from SBS2003 running exchange 2003 to Server 2012 running HyperV with Exchange 2010 on a VM. So far the migration had gone through without many issues. We have 2 VM one AD/File server other Exchange 2010. with the old SBS2003 server
    still online.
    Basically after moving all the mailboxes from Exchange 2003 to Exchange 2010, some random users wont receive mail. Internal and sending is perfect. Port 25 was changed from the old SBS server and pointing to new EX2010 box.
    After more testing pointing port 25 back to the old server solves the problem, all users receives emails instantly. So emails are routed via the old SBS box to the new Exchange.
    On the new server both Send and receive connectors have been deleted and recreated. Checked the Default connector and Anonymous users has been ticked. Also this is ticked on the newly created receive connector.
    I enabled SMTP logging and noticed the emails the wasn't getting delivered had the message below.
    354 Start mail input; end with <CRLF>.<CRLF>,
    ,Remote
     Found another person with something similar and tried the fix didn't work for me
    http://social.technet.microsoft.com/Forums/exchange/en-US/da8a1fa4-0757-4ea5-8225-de15707d5a57/problems-receiving-mail-smtpreceive-is-set-to-verbose
    Spoke with the ISP, all the email for our customer goes through a SPAM filtering service and they noticed their server would Telnet in and get "connection lost" after the Mail from: command, which matches the error on the SMTP log. Again it happens
    to random users not receiving mail, but I did notice any new users that was created after the migration doesn't get any external emails when router via the ISP and Port 25 pointing to the new server. 
    So as a trial I bypassed the ISP by updating the MX record to point mail directly at new server, this fixed the problem! Everyone new and old users was receiving no problems. But speaking with the ISP they have 100+ customers on Exchange 2010 and never
    experienced this issue. Only difference i can see we are using HyperV, could this be a networking issue?
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