Personalizing E-mail Templates in Guided Procedures

Question

Dear All,
I need an E-mail template which will fetch me the context parameter value like defined in the the block of a Process through Guided Procedures as follows:
        Context Parameter> Input Parameters (of type Structure)->Business Manager (String)
I need to get the value of "Business Manager" in the E-mail thats sent to all the context processsors.
I used "ctxt.personalData.lastName" where ctxt is the prefix of Context Parameters, personalData is the structure and lastName is the field to retrieve the value. But this is not working for me.
Please suggest the possible solution to this.
Regards,
Poornima.

Answer 1

Hi Poornima,
Than you should check if this parameter is mapped. Send e-mail or Notification callable objects has own parameters and you should have such parameter for the callable object "personalData.lastName" which should be mapped to the context parameter of the action. When you define a due date or notification for an action you have a button "map" and also you should edit the Send e-mail or Notification callable objects so that they contains personalData.lastName parameter.
Regards,
Yordan