PETITION - ZEN MICRO UPGRADE PROGRAM TO ZM PH

The Zen Micro has cause a lot of heartaches, disappointments and have left a lot of customers frustrated with the quality, stability and effecti'veness of Creative's customer service, yet, they are still pushing for the Fall/Winter to come out with the Zen Micro Photo:
http://www.engadget.com/entry/234000630054279
I petition that if Creative is going to come out with a newer version of the Zen Micro, that should allow customers and a chance to upgrade their Micro, to HOPEFULLY *fingers crossed* a more stable version of the Zen Micro with a possible small fee or difference.
The latest claims, which Im sure will be disproved by the Customer Testers of the Micros:
5hr battery life
8GB Harddri've
0 Colors
$250 US
SIGNEDMessage Edited by chadownight on 08-25-2005 05:28 PM

This idea doesn't make any sense to me, other than letting current Micro owners get something better for cheap, which is not the business that Creative is in. (When I say "better" I mean more features, not better quality.) What about owners of other Creative models? Should they get this upgrade? Should owners of the Zen Xtra and Touch get upgrades to the Sleek? Creative would have to hire an entire new department just to handle these upgrades.
If you had problems with your original Micro why didn't you take it up with Creative? They should have been able to do something to help you out with it. If you did take it up with Creative, you should be satisfied with the Micro you have by now. Creative told me last week (before I got my Sleek, when I was still considering the Micro) that all the hardware issues had been resolved; presumably this means all new Micros have corrected hardware. So if to resolve your complaint they sent you a new one, it would be the improved one, the Zen Micro 2.0, if you will.
I could see perhaps if Creative offered some nominal discount to owners of Zen Micro (non-photo) who wanted to send their old unit in for recycle; then the user could get, say, a $20 off the Micro Photo. Otherwise this isn't really a good marketing decision; it's just pandering to Zen Micro owners. If you want the Micro Photo, buy it. If you want to switch to another brand, do it.
Another two cent contribution.

Similar Messages

Petition: Zen Micro's "Standby" time length to be user selecta

Currently, when you turn your Zen Micro off, it actually goes into "Standby" mode. The Zen Micro stays in a "Standby" ready state for 24 hour from the last time it was turned off. After 24 hours, the Zen Micro goes into a "Deep Sleep" mode.
"Standby" uses considerably more power from the Zen Micro's battery than "Deep Sleep" mode does. The difference between the two modes is that your Micro will be ready to use almost instanty if turned on from "Standby" and will take approximately 5 seconds to be ready to use if turned on from "Deep Sleep".
This petition is for a user selectable menu item to be added to the Zen Micro's "System/Player Settings" menu to adjust "Standby" - anywhere from a setting of "off" to "24" hours in whatever increments Creative feels are appropriate with 24 hours as default.
If this option were implemented, those who did not mind waiting 5 second for their Micro to be ready to play music would find their batteries last longer if leaving the Micro idle for some time because it would not be draining power in "Standby". Those who use the Zen Micro often, could leave "Standby" at 24 hours, so the player would be ready immediately for them. It's a win-win option.
Please note, this petition isn't a discussion thread - it's simply to show Creative if there is interest from Zen Micro owners for such an option being added to a future firmware update from Creative.
Thank-you and please consider signing.<Update (March 28th, 2005): 45 signatures collected in this petition at the time of this edit! Thank-you everyone and please keep them coming!JazzMC has taken the initiati've and written a sort of FAQ with all the information to date gathered in one place regarding this power drain of the Zen Micro while off (in standby). It's a great read for those who want more information about the subject and you can view the document by clicking here: Zen Micro Power Loss. Thanks JazzMC!Message Edited by Moxy on 03-29-2005 2:39 PM

Moxy wrote:
This petition is for a user selectable menu item to be added to the Zen Micro's "System/Player Settings" menu to adjust "Standby" - anywhere from a setting of "off" to "24" hours in whatever increments Creative feels are appropriate with 24 hours as default.
I couldn't agree more!
Signed.
Bianca

Petition: Zen Micro Removable Disk memory space up to 5

Hi happy owners of Zen Micro Player!
First of all, I would like to congratulate Creative for their Zen Micro Player which is really great. But as usual, customers still want the best and try to get a product that really answers their needs. That's why I'm writting this petition to improve the Zen Micro Player options.
I simply ask Creative to update a firmware in which it would be possible to set up the Removable Disk memory space up to maximum capacity that is 5Go instead of limiting it to 2Go!
So follow me, sign my petition and ask for more, ask for more USB mass storage memory!!!
Thank you very much!
Hello from France to everybody!

you mean Gb, Gigabits.
And if you have firmware 2.00.2, connecting your player to any XP system will make it show up in "My Computer" as a removable device. You can browse it using explorer and drag&drop files as you wish. This means you can use up all of it's available space for files.
But, I think you got a point. It will not be recognized on 9x systems, unless you enable the removable dri've option, and it would be nice to be able to use it as a removable HD if you needed it.
Consider this your first signature.

Petition: Zen Micro customisable standby t

The link from the FAQ returned a "Page not Found". It probably drop off from the forum already so i am gonna create a new one. Since battery life is a big issue for zen micro, i believe a user customisable standy time would be very useful to increase the battery life. And 4 hours is still a very long time, and if it's up to me, i would set it to 5-0 minutes for my zen micro to enter sleep mode. Why 4 hours anyway? that's 4 hours of uneccessary battery wastage. I believe when most people shut off thier player, they want it off, as in completely "OFF".
Sign the petition if you fell the same way, hopefully it'll be implemented in the next firmware update, whenever that's gonna be.

Moxy wrote:
This petition is for a user selectable menu item to be added to the Zen Micro's "System/Player Settings" menu to adjust "Standby" - anywhere from a setting of "off" to "24" hours in whatever increments Creative feels are appropriate with 24 hours as default.
I couldn't agree more!
Signed.
Bianca

ZEN MICRO - White Scren and impossible to run Recovery M

Hi,
I wrote to Creative support but not received any info to be able to fix the problem with my device.
It seems that it works connected to the PC. I am able to read the files.
BUT
The screen is 3 seconds white, without any written and then go off immediately.
I tried to run the Recovery mode as suggested and also I have upgrated the firmware.
NO CHANCE....
What's happend?
What I have to do?
Do _I have to repair ir? IS It broken?
thanks!

I'm experiencing the same confusion myself.
My Micro came with .02.05 f/w installed. It's not the firmware itself that is confusing; it's the accompanying software. After using it for a few days I decided that I want to continue using it without MTP, so I set out to upgrade to the ..0 f/w. Here's what I find on the Creative support site:
* I selected "Step by Step Zen Micro Firmware Upgrade Guide"
* Next I selected "Zen Micro Upgrade Application Guide" and "Windows XP"
* Here I selected "No" for Would you like to use on-line music subscription services?"
* Now the conflicting direction. The next page, which is for NO music subscriptions, says I need the following software:
Latest Creative Application Package
Zen Micro Media Explorer for Creative Zen Micro without PlaysForSure functionality
This software update package is for Zen Micro Media Explorer (version 4.00.3 or earlier) users only. This package contains the following updated applications:
* Zen Micro Media Explorer (version 4.00.8)
* Sync Manager (version 4.00.5)
* Jukebox Type II Plugin (version 2.00.07)
Zen Micro Media Explorer 4.00.8 for Creative Zen Micro (Software Update Package for Zen Micro Players without *PlaysForSure/MTP Firmware)
ZENM-WBPDE--LB.
* However clicking on the above link brings me to a download page which says this:
Filename: ZENM_PCAPP_LB_MTP_PDE.exe
Creative Zen Micro Media Explorer Web Update
ZENM-WEBUP--LB
This web update enables you to enjoy new and improved features for your Zen Micro player.
This web update package includes the following applications:
* Zen Micro Media Explorer (version 4.00.27)
* Zen Micro Media Explorer (PlaysForSure?) (version .00.2)
* Sync Manager (version 4.60.0)
* Import Wizard (version .60.2)
* CD Ripping Wizard (version .60.09)
Note the difference in version numbers? Which do I really need for Micro firmware ..0? (BTW, this board s/w is terrible - why no BBCode?).
Thanks for any help here.

Petition to upgrade Zen Micro Photo to view pictures and play music at the same t

As you all are aware the iPod Nano faces off with zen Microphoto. Even though it isn't yet available at Creative.us and after waiting almost a year, I just had to grab one from Best Buy that sold out. I purchased it because of the huge 8GB harddri've, FM stereo receiver (that's how I get to know about new songs) and color photo capabilities. Unfortunately, everytime I try to watch a photo or play a slideshow, the music cuts off without warning and my bright and shiny player isn't a MP3 player anymore.Please, everyone, WRITE CREATIVE via Email and ask them to upgrade the firmware and software to stop turning off the music whenever we play photos. If the iPod Nano can do it... shouldn't the Zen MicroPhoto be able to do it also?Imagine not being able to play your sport team's music while you view your sports picture while you were playing ball. Imagine not hearing your wedding song while you view your wedding photos?Imagine not hearing your graduation song while you look back at your graduation pictures?How very horrible!Please petition Creative to fix this grave injustice please!Thank you ladies and gentlemen!Message Edited by Catherina-CL on 0-7-2005 0:33 PM

So, what you're saying is the iPod uses superior hardware components because they play images and music at the same time, even in the itty bitty Nano. Also, the iPod is able to "shuffle" photos so that you don't get bored seeing the same photos over and over again as in sequential mode.
There are a few players that do support music and photos... some will only limit one song per slideshow.
Furthermore, if you check the Zen Vision manual, creative's newest MP3 multimedia player... it does NOT support photos and music at the same time either.
In my opionion, it's a software issue, like I said, it displays only one image (background) during music play - if it couldn't, it would have shut off the image too. It's not that they CUT OUT creative features, but that they didn't write the software to allow the ZMP to "play" photos and music at the same time.
I mean, you can buy a PC for less than a ZMP and it can run several applications showing music and photo and videos at the same time.
I wouldn't buy the zen micro for nothing... there's just something special about having a color screen. I mean, who buys black & white TV these days?
With X-fi, I'm restoring my MP3 to higher quality, I'm sure the 8GB will come in handy as these filesize will only increase. And I got it because I'm hearing more and more music on the radio that I want to have... so my collection will only increase. I have over ,200MP3 at 320K which stood at 6.5GB.
As for you, consider that you're paying an extra $20 for 2 more GB and a 256K color display. It's well worth it over a 6GB monochrome MP3 player.

Zen Micro Firmware Upgrade 1.01.03: Problems when Downloading and Installing the Upgr

Yesterday I downloaded the new firmware upgrade .0.03 to my computer without problems. I then attempted to open the upgrade and initiate transfer to my Zen Micro unit through my USB 2.0 cable. I kept getting a dialog box, informing me that there was an interference problem... So I shut down my Norton anti-virus and my Zone Alarm firewall, and tried again, and again, and again. I was unable to initiate the transfer program...
I was about to contact you this evening for advice, but I decided to first switch my USB cable to another connector and try one more time. Surprise! It worked... A rather long connection, but the upgrade is now in my Zen Micro unit, just where it's needed...
I've had my USB cable connected to what I believe is a USB 2.0 connection on my computer, and I often see the "not connected" dialog box. Each time this happens, I disconnect the cable from the Zen Micro unit, then reconnect it... Bells and whisltes sound, and I'm connected again, until a few minutes later I get the "not connected" dialog box yet again... Is this a normal procedure?
Now, tonight I plugged the USB cable into what I've always considered to be a slower USB connection point... Mybe that's why the transfer took so long? But it stays connected indefinitely... no "not connected" dialog box.
I've been having other transfer problems through the USB 2.00 connection point. I downloaded 23 tracks to my Zen Micro yesterday afternoon, and three of the tracks didn't make it... Frustrating as hell...
I'd appreciate any comments from my peers, since everyone here has more experience than me...
kooch

koochiching,
Try turning off the Media Sniffer feature from MediaSource and try updating the firmware again.
JasonMessage Edited by Jason-CL on 2-4-2004 0:27 AM

PETITION: Mini games in a future Zen Micro firmware upgr

I think it would be an excellent idea for Creative to involve some kind of mini game(s) in a future firmware upgrade for the Zen Micro. My reasons are as follows:
iPods and even iPod Minis both have simple mini games, this could be a good selling point.</LI>
A simple Pong- like game would be perfect to play while listening to music, when waiting in a movie theatre, etc. (I mentioned Pong because the Micro's set up is perfect for it).</LI>
This could be a potential make-or-break selling point for the Micro, as one of the only things that I see better with the iPod over the Micro is it's few games.</LI>
The games don't need to be anything big, but like I said, something simple like Pong to do while waiting. Thank you for reading my petition and it would be great if you signed.
Message Edited by nickermell on 06-24-2005 07:8 PM

There's already a petition for this here.
If you look in the FAQ Part 2, I've listed all the major petitions and wishlists.

Upgrading Zen Micro Firmwa

if I upgrade the Zen Micro to the NEWEST available firmware...will I still be able to use Zen Micro Media Explorer? I love the program..
the new firmware uses WMP, am I right? anyone use WMP as the main software for putting songs on your player, etc. Is it better?

There is a latest MTP firmware and a latest non-MTP firmware. Note that for MTP firmware, if you view the tracks in your Zen Micro on the PC, you will see that the track organization is by folders, just like the way files are organized in your PC. For non-MTP firmware, you will see that the track organization is by library.
There is also a MTP version of the latest Zen Micro Media Explorer and a MTP version oif the latest Creative MediaSource for download.

Zen Micro PlaysForSure firmware upgrade fatal error - RESOL

First, sorry about poor english!
When i tried to upgrade my Zen Micro to the latest firmware i got the following message: "Creative Zen Micro PlaysForSure Firmware Upgrade: This application only supports Windows XP platform with at least Service Pack installed." The executable name was: ZenMicroP4S_PCFW_L6_2_2_02.exe and yes i have Windows XP SP2 installed on my computer. (and on the other three computers, where i got the exact error message.)Message Edited by kaszast on 0-26-2006 08:37 AM

Dear Creative!
You screwed the upgrade program a bit, because it is works ONLY IN ENGLISH version on Windows XP. Shame! You are pushing me into the sea of warez...

ZEN Micro Firmware Upgrade prob

I am trying to upgrade the firmware on my ZEN Micro to make it compatible with my new Vista computer. I have the proper firmware ready to install, using an XP computer (with the latest Zen Micro driver), but I need to offload all content from my ZEN first, otherwise it all goes bye-bye. The problem is, the files on the ZEN won't drag and drop to my XP hard dri've. My only choices are "delete" and "properties."? Music files in other locations happily relocate wherever I want them. What's keeping the ZEN from letting me offload my music?

Hi all !I changed the hard dri've?of my zen micro because it died.Also I haven't got the firmware anymore and I don't know where to find another one so I ask you if it is possible to make a copy of your hard dri've tu put it on my. I really need this copy to go on my zen micro. Please I'm becoming mad because of this little program I haven't got anymore. I hope someone will send me a copy of his disk (without musics if possible : it will be lighter). Thank you.

Zen Micro constantly FREEZES during FIRMWARE UPGRADE - totally bricked!

Hey,
It's just like it says. My Zen Micro currently has no firmware besides the recovery OS because I chose "reload firmware."? I try to upgrade to both versions of the Zen Micro firmware (.x and 2.x) and as soon as my computer gets started and the Zen Micro has the little "data exchange" icon on there, the computer and Zen Micro hang. The progress bar gets nowhere and it's the Micro that's frozen, not the computer or the firmware upgrade program (I'm a software engineer, I know if it's the program freezing, and it is NOT).
How in blazes is this happening? How can I stop my Micro from freezing? It's all so confusing!
By the way, stats about the PC used:
OS: Windows XP Sp2
Windows Media Player 0 installed
USB 2.0 ports

I have exactly the same issue. Just tried to run the v.x to v2.x firmware upgrade and its been in recovery mode ever since. I tried to run the clean up / format / reload firmware option but it didn't work it just keeps coming back to the recovery mode. Anyone know how to fix this ? I was due to be getting on a 20 hour flight with this one as my company in half a days time so anyone with any good suggestions feel free to tell me ASAP!
ThanksSteve

Zen Micro undetected, after PlaysForSure Firmware upgrade! *USB 2.0 er

Half way through the PFS?firmware installation, a Found new Hardware window pop up, prompt me to install software for USB 2.0 device. I carried on to install hardware, but it just can't find the suitable software. After I close the pop up, the upgrade installation went dead. The next time i plug my zen micro, the pc can't detect it! The only thing workable is the removable disk. I can't reinstall the software becos the pc cannot detect the zen micro (i tried all usb ports)?Some other info:-Everytime i plug my zen micro in, the Found new Hardware window will pop up, prompt me to install software for USB 2.0 device. Before u tell me it's my chipset problem, i have no problem with other devices that use usb 2.0, and this problem occurs ONLY after i tried installing the firmware, ONLY on zen micro. My zen micro was working PERFECTLY fine before this. -My?zen micro's system information states that the firmware is 2.2.02, though i mentioned earlier that the installation went dead. I am pretty sure this undetection problem is cause by the firmware upgrade. I hope all zen micro users who read this post will stop their intention to upgrade to this firmware, until a solution arri'ves. Hope i can have some "real" help on this. Any user from this forum who has the same problem, can post to share. Anyone who are able to solve this, pls post too, much appreciated.

Dear Creative!
You screwed the upgrade program a bit, because it is works ONLY IN ENGLISH version on Windows XP. Shame! You are pushing me into the sea of warez...

Can't Run Programs Whilst Zen Micro Connected!

//EDIT !!!!
CLOSE THIS TOPIC
For some unknown reasion (windows) my player is now working fine, except the headphone jack problem but i'm sure screative can sort that out for me
ell, I can. They just don't appear in the taskbar nor do their windows show up since I upgraded to 2.20.05.
For example:
. Run WMP. Opens fine
2. Connect Zen Micro
3. Run Firefox. Window does not appear. Taskbar does not appear. But it is listed in the task manager
4. Disconnect Zen Micro
5. Run Firefox. Window DOES appear. Taskbar button DOES appear.
And it's not just FireFox. It's the same for everything, including the installers for Mediasource AND Micro Media Explorer.
This is driving me nuts! Why can't I use my computer whilst my Zen is connected?Message Edited by r4b on -5-2005 02:36 AM

Tried diagnostic startup and didn't have any problems but I don't think the player was detected as WMP didn't pick it up ( I am running 2.20.05) and I couldn't get the device manager to show anything.
I've tried disabling ALL of my startup items, including my anti-virus, firewall and creative software to no improvement.
I'll run a full virus/spyware scan later and try after that, but I don't know if it will improve because I keep my computer VERY clean and secure

[Zen Micro] Firmware upgrade has bloc

Hi,
I'm upgrading my Zen Micro firmware from ..0 to 2.2.02 version right now, but it looks like the process has stuck. My processor seems not to be working, the progress bar is no more advancing and the arrows on my player are white. There's a message on the window that says "Rebooting your player. Please wait." But nothing actually happens. What should I do? If I plugged off my player, can I cause it any damage? Should I restart the upgrade? As the 'Close' button is available for clicking, I can assume the process is stoppable and its terminating shouldn't cause damages... can't I?
Please, help me.
Thank you for your suggestions.
haunted

And no software will acknowledge mine since I stupidly upgrade to the 2 level firmware. I've been on a three-week merry go round with email customer service...they've even had me go into the registry of my computer (yikes!) but no solution.

PETITION - ZEN MICRO UPGRADE PROGRAM TO ZM PH

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