PGC error in EN CS6

On a new Win8 system with CS6 freshly installed and updated with the latest updates, I consistently get a PGC error at the same location everytime I try to build a DVD.
The Encore project is very simple: 1 timeline (the video) and 1 asset (the audio). No subtitles.
The timeline was encoded in PR and consists of a single nested seuence, HDV material, scaled down to 54% to fit the SD sequence settings, On track 2 there are some SD MPEG2 scenes and on track 3 are some titles.
This was encoded to MPEG2-DVD, PAL Widescreen High Quality, CBR 8 Mbps with MRQ on and audio to Dolby stereo at 192 Kbps.
The video file was imported as timeline and the audio as asset. Of course no transcoding required.
So far, so good. Previewing gives no problems. But on the build of a DVD, I get a PGC error everytime and the build stops.
I located the problem as the start of the first title on track 3 in the PR project. I removed the title and created a new (identical) title and exported again. Still the same problem. I moved the title a few frames, exported again and yes, the PGC error now shows the new timecode of this title.
Haven't tried yet to completely remove the title in the PR project, but this is weird that a simple title can cause this problem.
Any workarounds?

Disabling the title track in PR and re-exporting does not help. Here are the export settings:

Similar Messages

  • Error updating Illustrator CS6 now it can't be used

    I tried to apply the latest updates to CS6 but the update to Illustrator failed with the error:
    Adobe Illustrator CS6 Update (version 16.0.3)
    Installation failed. Error Code: U44M1P7
    When I try to run Illustrator now it crashes and gives the following error:
    Process:         Adobe Illustrator
    Path:            /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
    Identifier:      com.adobe.illustrator
    Version:         690 (16.0.3)
    Code Type:       X86-64 (Native)
    Parent Process:  launchd
    Date/Time:       2012-12-14 10:51:01.960 +0000
    OS Version:      Mac OS X 10.7.5 (11G63)
    Report Version:  9
    Interval Since Last Report:          140082 sec
    Crashes Since Last Report:           3
    Per-App Crashes Since Last Report:   2
    Anonymous UUID:                      AF171280-6487-4EAF-B5A3-3862A0E67D49
    Crashed Thread:  0
    Exception Type:  EXC_BREAKPOINT (SIGTRAP)
    Exception Codes: 0x0000000000000002, 0x0000000000000000
    Application Specific Information:
    dyld: launch, loading dependent libraries
    Dyld Error Message:
      Library not loaded: @executable_path/../Frameworks/AdobeCrashReporter.framework/Versions/A/AdobeCrashReporter
      Referenced from: /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
      Reason: image not found
    Binary Images:
           0x100000000 -        0x10186cfe7 +com.adobe.illustrator (690 - 16.0.3) <8F6F07B7-9649-7267-D555-D35E1326F0C0> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
           0x101aae000 -        0x1027f3ff7 +libicudata.40.0.dylib (40.0.0 - compatibility 40.0.0) <6211D655-ECF8-7378-CF68-3B07300D5A29> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/ICUData.framework/Versions/4.0/libicudata.40.0.dylib
           0x102806000 -        0x102874fef +com.adobe.headlights.LogSessionFramework (??? - 2.1.2.1652) <25E6F475-1522-419C-2169-547FCF2FD97F> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/LogSession.framework/Versions/A/LogSession
        0x7fff68e2c000 -     0x7fff68e60baf  dyld (195.6 - ???) <0CD1B35B-A28F-32DA-B72E-452EAD609613> /usr/lib/dyld
        0x7fff8af39000 -     0x7fff8bb3ffff  com.apple.AppKit (6.7.5 - 1138.51) <44417D02-6123-3FC3-A119-CE51BB4C3006> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
        0x7fff8c3a3000 -     0x7fff8c3a3fff  com.apple.Carbon (153 - 153) <895C2BF2-1666-3A59-A669-311B1F4F368B> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
        0x7fff9092f000 -     0x7fff9092ffff  com.apple.Cocoa (6.6 - ???) <021D4214-9C23-3CD8-AFB2-F331697A4508> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
        0x7fff920ca000 -     0x7fff923e3fff  com.apple.Foundation (6.7.2 - 833.25) <22AAC369-B63C-3C55-8AC6-C3ECBA44DA7B> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
        0x7fff92829000 -     0x7fff92829fff  com.apple.ApplicationServices (41 - 41) <03F3FA8F-8D2A-3AB6-A8E3-40B001116339> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/ApplicationServices
        0x7fff950e9000 -     0x7fff950e9fff  com.apple.CoreServices (53 - 53) <043C8026-8EDD-3241-B090-F589E24062EF> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
    Model: MacBookPro5,2, BootROM MBP52.008E.B05, 2 processors, Intel Core 2 Duo, 2.93 GHz, 8 GB, SMC 1.42f4
    Graphics: NVIDIA GeForce 9600M GT, NVIDIA GeForce 9600M GT, PCIe, 512 MB
    Graphics: NVIDIA GeForce 9400M, NVIDIA GeForce 9400M, PCI, 256 MB
    Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1067 MHz, 0x0198, 0x393955353432382D3034372E4130304C4620
    Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1067 MHz, 0x0198, 0x393955353432382D3034372E4130304C4620
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.106.198.19.22)
    Bluetooth: Version 4.0.8f17, 2 service, 18 devices, 1 incoming serial ports
    Network Service: Ethernet, Ethernet, en0
    Serial ATA Device: Hitachi HTS723232L9SA62, 320.07 GB
    Serial ATA Device: HL-DT-ST DVDRW  GS21N
    USB Device: Built-in iSight, apple_vendor_id, 0x8507, 0x24400000 / 3
    USB Device: hub_device, apple_vendor_id, 0x9131, 0x24100000 / 2
    USB Device: USB-SATA Bridge, 0x0411  (Melco, Inc.), 0x019b, 0x24130000 / 6
    USB Device: USB 3.0 SATA Bridge, 0x2109  (VIA Labs, Inc.), 0x0700, 0x24110000 / 5
    USB Device: Apple Cinema HD Display, apple_vendor_id, 0x9223, 0x24120000 / 4
    USB Device: iPhone, apple_vendor_id, 0x12a8, 0x26400000 / 3
    USB Device: My Passport 0748, 0x1058  (Western Digital Technologies, Inc.), 0x0748, 0x26200000 / 2
    USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0237, 0x04600000 / 3
    USB Device: IR Receiver, apple_vendor_id, 0x8242, 0x04500000 / 2
    USB Device: BRCM2046 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0x06100000 / 2
    USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8217, 0x06110000 / 5

    Thanks very much for the reply, I tried it but it wouldn't install the error I now get it:
    Exit Code: 6
    Please see specific errors and warnings below for troubleshooting. For example,  ERROR: DF024, DW063 ... WARNING: DS012 ...
    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 4 error(s), 4 warning(s)
    ----------- Payload: {C7B1C1B3-368D-4C32-A818-83F1554EB398} AdobeColorCommonSetRGB CS6 4.0.0.0 -----------
    WARNING: DS012: LocalizeFile: Localized string not found for locale 'en_GB' try fetching for en_US(Seq 11)
    WARNING: DS012: LocalizeFile: Localized string not found for locale 'en_GB' try fetching for en_US(Seq 12)
    ----------- Payload: {0C4E7429-E920-4125-980E-029A87AE0A4D} AdobeColorCommonSetCMYK CS6 4.0.0.0 -----------
    WARNING: DS012: LocalizeFile: Localized string not found for locale 'en_GB' try fetching for en_US(Seq 21)
    WARNING: DS012: LocalizeFile: Localized string not found for locale 'en_GB' try fetching for en_US(Seq 22)
    ----------- Payload: {AAF0D225-F129-40F2-916E-12E28DBD19ED} Adobe Illustrator CS6 Core 16.0.0.0 -----------
    ERROR: DF024: Unable to preserve original file at "/Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeCrashReporter.framework/AdobeCrashReporter" (Seq 1649)
    ERROR: DW063: Command ARKDeleteFileCommand failed.(Seq 1649)
    ERROR: DW050: The following payload errors were found during install:
    ERROR: DW050:  - Adobe Illustrator CS6 Core_AdobeIllustrator16en_GBLanguagePack: Install failed
    ERROR: DW050:  - Adobe Illustrator CS6 Core: Failed due to Language Pack installation failure

  • Error Install Adobe CS6 Master Collection on Windows 8

    So I had two errors while installing Adobe CS6 MC on Windows 8.  The first was a slew of OS Requirement Not Met Errors and was able to resolve this by running the setup in Compatibility Mode as Windows 7.  However, the second error is persisting and I can not resolve this.  I have approx 48 "ERROR: DW062: Unable to locate folder for token SharedDocuments".  I am sure this is related to the fact that, using the move feature in Windows 8, I moved the Public folder to my D drive (to save room on the SSD).  All other programs install properly.  How can I resolve this?
    Thank-you.  Below is the Install Error Log
    Exit Code: 6
    Please see specific errors and warnings below for troubleshooting. For example,  ERROR: DR012, DW062 ... WARNING: DF012, DW029 ...
    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 48 error(s), 3 warning(s)
    ----------- Payload: {9254D539-549A-41DD-A7DA-251766F2B76F} Adobe Player for Embedding x64 3.3 3.3.0.0 -----------
    ERROR: DW062: Unable to locate folder for token SharedDocuments
    ----------- Payload: {99290358-A784-4218-A7BA-954AE5F9207C} AdobeCMaps x64 CS6 4.0.0.0 -----------
    ERROR: DW062: Unable to locate folder for token SharedDocuments
    ----------- Payload: {246C4B99-19F7-4475-9787-5FF8595B86D7} AdobePDFL x64 CS6 10.9.0.0 -----------
    ERROR: DW062: Unable to locate folder for token SharedDocuments
    ----------- Payload: {B2D792AF-F407-4EFA-9A03-3F2A476146F6} AdobeTypeSupport x64 CS6 11.0.0.0 -----------
    ERROR: DW062: Unable to locate folder for token SharedDocuments
    ----------- Payload: {F2F2F788-A17F-4CEC-A03C-DFB778E9D901} Adobe Media Encoder CS6 X64 6.0.0.0 -----------
    ERROR: DW062: Unable to locate folder for token SharedDocuments
    ----------- Payload: {55F0AFED-606D-476A-A07A-134291002FBA} Photoshop Camera Raw 7 (64 bit) 7.0.0.0 -----------
    ERROR: DW062: Unable to locate folder for token SharedDocuments
    ----------- Payload: {7CA3FAD4-7B82-473C-8207-5A283E90742A} Adobe WinSoft Linguistics Plugin CS6 x64 1.3.0.0 -----------
    ERROR: DW062: Unable to locate folder for token SharedDocuments
    ----------- Payload: {29DB26AB-81CE-41D6-B0C9-BE15E36C87C6} Adobe Hunspell Linguistics Plugin CS6 x64 1.0.0.0 -----------
    ERROR: DW062: Unable to locate folder for token SharedDocuments
    ----------- Payload: {8085C16A-3148-40B4-BC8B-12ED59C9C478} Recommended Common Fonts Installation x64 2.0.0.0 -----------
    ERROR: DW062: Unable to locate folder for token SharedDocuments
    ----------- Payload: {63594DD4-0241-422A-93A5-B6530040E1C7} Required Common Fonts Installation x64 2.0.0.0 -----------
    ERROR: DW062: Unable to locate folder for token SharedDocuments
    ----------- Payload: {C41A769E-27ED-44F7-8A11-F2E32F538E05} Adobe Linguistics CS6 x64 6.0.0.0 -----------
    ERROR: DW062: Unable to locate folder for token SharedDocuments
    ----------- Payload: {2DAEE15D-8D47-1014-9FF6-ACA9093B5359} Adobe InDesign CS6 Icon Handler x64 8.0.0.0 -----------
    ERROR: DW062: Unable to locate folder for token SharedDocuments
    ----------- Payload: {AC76BA86-1033-F400-7760-000000000005} Acrobat Professional 10.0.0.0 -----------
    WARNING: DW029: Custom Action for payload {AC76BA86-1033-F400-7760-000000000005} Acrobat Professional 10.0.0.0 wants to skip this payload. Skipping this payload.
    ----------- Payload: {3D46121C-A0E6-4259-B7E0-5127C218A096} Adobe SpeedGrade CS6 6.0.0.0 -----------
    ERROR: DW062: Unable to locate folder for token SharedDocuments
    ----------- Payload: {CA7C485C-7A89-11E1-B2C8-CD54B377BC52} Adobe Fireworks CS6 12.0.0.0 -----------
    WARNING: DF012: File/Folder does not exist at C:\New folder\CS6 Master Collection\Adobe CS6\payloads\AdobeFireworks12-mul\OEM(Seq 2141)
    ----------- Payload: {05E1E278-7A8D-11E1-A0B9-FC0245DB7244} Adobe Fireworks CS6_AdobeFireworks12en_USLanguagePack 12.0.0.0 -----------
    WARNING: DF012: File/Folder does not exist at C:\New folder\CS6 Master Collection\Adobe CS6\payloads\AdobeFireworks12en_USLanguagePack\OEM(Seq 76)
    ----------- Payload: {4FAB339E-2132-434F-9376-9CD735E4C69C} Adobe Flash CS6 12.0.0.0 -----------
    ERROR: DR012: Setting Registry Value Failed. Error 5 Access is denied.(Seq 151)
    ----------- Payload: {3289C0E8-78B9-47D4-98E5-F25BFF1CBED4} Adobe Photoshop CS6 Core_x64 13.0.0.0 -----------
    ERROR: DW062: Unable to locate folder for token SharedDocuments
    ERROR: DW050: The following payload errors were found during install:
    ERROR: DW050:  - Adobe Bridge CS6 (64 Bit): Install failed
    ERROR: DW050:  - AdobeColorVideoProfilesAE CS6: Install failed
    ERROR: DW050:  - Adobe Encore CS6_AdobeEncore6en_USLanguagePack: Install failed
    ERROR: DW050:  - AdobePDFL x64 CS6: Install failed
    ERROR: DW050:  - Adobe Photoshop CS6 English Language Pack_x64_AdobePhotoshop13-en_US_x64: Install failed
    ERROR: DW050:  - Adobe Hunspell Linguistics Plugin CS6 x64: Install failed
    ERROR: DW050:  - Adobe InDesign CS6 Icon Handler x64: Install failed
    ERROR: DW050:  - Adobe Photoshop CS6 Core_x64: Failed due to Language Pack installation failure
    ERROR: DW050:  - Adobe SpeedGrade CS6: Failed due to Language Pack installation failure
    ERROR: DW050:  - Adobe Premiere Pro CS6: Failed due to Language Pack installation failure
    ERROR: DW050:  - Adobe Encore CS6: Failed due to Language Pack installation failure
    ERROR: DW050:  - AdobeMotionPicture CS6: Install failed
    ERROR: DW050:  - Adobe After Effects CS6: Failed due to Language Pack installation failure
    ERROR: DW050:  - Photoshop Camera Raw 7 (64 bit): Install failed
    ERROR: DW050:  - Adobe SpeedGrade CS6_AdobeSpeedGrade6.0en_USLanguagePack: Install failed
    ERROR: DW050:  - Required Common Fonts Installation x64: Install failed
    ERROR: DW050:  - AdobeIdeaPluginCS6 x64: Install failed
    ERROR: DW050:  - Adobe WinSoft Linguistics Plugin CS6 x64: Install failed
    ERROR: DW050:  - Recommended Common Fonts Installation x64: Install failed
    ERROR: DW050:  - Adobe Player for Embedding x64 3.3: Install failed
    ERROR: DW050:  - Adobe After Effects CS6 Support: Install failed
    ERROR: DW050:  - AdobeCMaps x64 CS6: Install failed
    ERROR: DW050:  - Adobe Illustrator CS6 Core (64 Bit)_AdobeIllustrator16en_USLanguagePack_x64: Install failed
    ERROR: DW050:  - Adobe Illustrator CS6 Core (64 Bit): Failed due to Language Pack installation failure
    ERROR: DW050:  - AdobeTypeSupport x64 CS6: Install failed
    ERROR: DW050:  - Adobe Linguistics CS6 x64: Install failed
    ERROR: DW050:  - AmericanEnglishSpeechAnalysisModels: Install failed
    ERROR: DW050:  - Adobe Premiere Pro CS6 Support: Install failed
    ERROR: DW050:  - Adobe Premiere Pro CS6_AdobePremierePro6.0en_USLanguagePack: Install failed
    ERROR: DW050:  - Adobe After Effects CS6_AdobeAfterEffects11en_USLanguagePack: Install failed
    ERROR: DW050:  - Adobe Encore CS6 Support: Install failed
    ERROR: DW050:  - Adobe After Effects CS6 Presets: Install failed
    ERROR: DW050:  - Adobe Media Encoder CS6 X64: Install failed

    Errors "Exit Code: 6," "Exit Code: 7"
    Mylenium

  • Error installing Photoshop CS6 (Design and Web Premium)

    A similar error occurs if I try to install all of CS6..  I've had Revo Uninstaller delete all the registry keys/leftover files and tried reinstalling..   I've tried installing MS Visual C++ 2010 independently of the install. No dice.  I have homework due tomorrow (of course) and my photoshop broke.. And will not install now..
    Exit Code: 7
    Please see specific errors and warnings below for troubleshooting. For example,  ERROR: DW050 ...
    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 57 error(s), 0 warning(s)
    ----------- Payload: {9E0AF030-AC6B-11E0-8837-00215AEA26C9} Microsoft Visual C++ 2010 Redistributable Package (x86) 10.0.40219.1 -----------
    ERROR: Failed to install Microsoft Visual C++ 2010 Redistributable Package (x86). Please try installing it by double clicking on the executable at "C:\Users\Jori\Desktop\Adobe CS6 Design and Web Premium\Adobe CS6\payloads\Microsoft VC 2010 Redist (x86)\vcredist_x86.exe", or download and install the latest Microsoft Visual C++ 2010 Redistributable Package (x86) from Microsoft website - www.microsoft.com
    ERROR: Updating driver data failed. Driver entry was notadded. ARP estimated size 36KB
    ERROR: DW050: The following payload errors were found during install:
    ERROR: DW050:  - Adobe Bridge CS6 (64 Bit): Install failed
    ERROR: DW050:  - Dynamic Link Media Server: Install failed
    ERROR: DW050:  - Microsoft_VC90_CRT_x86: Install failed
    ERROR: DW050:  - Adobe XMP Panels: Install failed
    ERROR: DW050:  - AdobeColorCommonSetCMYK CS6: Install failed
    ERROR: DW050:  - Adobe Photoshop CS6 Support: Install failed
    ERROR: DW050:  - AdobePDFL x64 CS6: Install failed
    ERROR: DW050:  - AdobeColorJA CS6: Install failed
    ERROR: DW050:  - Adobe Photoshop CS6 English Language Pack_x64_AdobePhotoshop13-en_US_x64: Install failed
    ERROR: DW050:  - Adobe Hunspell Linguistics Plugin CS6 x64: Install failed
    ERROR: DW050:  - Adobe Photoshop CS6 English Language Pack_AdobePhotoshop13-en_US: Install failed
    ERROR: DW050:  - Required Common Fonts Installation: Install failed
    ERROR: DW050:  - Adobe Photoshop CS6 Core_x64: Failed due to Language Pack installation failure
    ERROR: DW050:  - Adobe Player for Embedding 3.3: Install failed
    ERROR: DW050:  - Adobe CSXS Infrastructure CS6: Install failed
    ERROR: DW050:  - CS6 Design and Web Premium: Install failed
    ERROR: DW050:  - AdobeColorPhotoshop CS6: Install failed
    ERROR: DW050:  - AdobeColorEU CS6: Install failed
    ERROR: DW050:  - Camera Profiles Installer: Install failed
    ERROR: DW050:  - AdobePDFL CS6: Install failed
    ERROR: DW050:  - Photoshop Camera Raw 7 (64 bit): Install failed
    ERROR: DW050:  - Required Common Fonts Installation x64: Install failed
    ERROR: DW050:  - Adobe Hunspell Linguistics Plugin CS6: Install failed
    ERROR: DW050:  - AdobeColorVideoProfilesCS CS6: Install failed
    ERROR: DW050:  - Adobe WinSoft Linguistics Plugin CS6 x64: Install failed
    ERROR: DW050:  - PDF Settings CS6: Install failed
    ERROR: DW050:  - Recommended Common Fonts Installation x64: Install failed
    ERROR: DW050:  - Adobe Extension Manager CS6: Install failed
    ERROR: DW050:  - Suite Shared Configuration CS6: Install failed
    ERROR: DW050:  - Adobe Photoshop CS6 Core: Failed due to Language Pack installation failure
    ERROR: DW050:  - Adobe Player for Embedding x64 3.3: Install failed
    ERROR: DW050:  - Microsoft_VC80_CRT_x86: Install failed
    ERROR: DW050:  - Adobe WinSoft Linguistics Plugin CS6: Install failed
    ERROR: DW050:  - Adobe Bridge CS6: Install failed
    ERROR: DW050:  - AdobeCMaps x64 CS6: Install failed
    ERROR: DW050:  - Microsoft Visual C++ 2005 Redistributable Package (x64): Install failed
    ERROR: DW050:  - Microsoft Visual C++ 2005 Redistributable Package (x86): Install failed
    ERROR: DW050:  - Microsoft Visual C++ 2008 Redistributable Package (x64): Install failed
    ERROR: DW050:  - Microsoft Visual C++ 2008 Redistributable Package (x86): Install failed

    Did you check the solutions mentioned in this doc?
    http://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html

  • The file is not compatible with this version of photoshop / CS2 error -- Same File : CS6 no error / CS2 error , I need trouble shooting method, Please

    the file is not compatible with this version of photoshop / CS2 error -- Same File : CS6 no error / CS2 error , I need trouble shooting method, Please

    Save with Maximize Compatibility in CS6.
    Choose Edit > Preferences > File Handling (Windows) or Photoshop > Preferences > File Handling (Mac OS). 
    From the Maximize PSD and PSB File Compatibility menu, choose any of the following: 
      Always 
    Then re-save your file so it can open in CS2

  • PGC error when burning in Encore CS3 ... help

    I've looked and can not find any one else with exactly this problem. I recently upgraded to Adobe Creative Suite 3 and can not get a DVD to burn. The project checks fine, the files transcode without difficulty but during the burning process, I very quickly get a PGC "file name" error.
    I have a Sony Pentium 4, 2 GHz, with 1.21 G of RAM, and plenty (30 G) free on my hard drive. I have a 16X Memorex DVD burner which is probably 6 months old, but up until now has worked great. I've tried several different brands of DVD-R media and same problem.
    I'd describe myself as an advanced amateur at video making. I taught myself on Nova's Video Explosion and burned 100's of dvd's on the Sonic's My DVD program over the past 5 years. Actually that system worked well, but I'd outgrown it. I downloaded Encore 2.0 free 30 day trial and loved it. I'd import (uncompressed) avi files that I'd created in other programs (mostly Video Explosion, but also Movie Shaker, and Windows Movie Maker), create menus in PS CS2 and my DVD's burned quickly and without errors at all. When my 30 days expired, I found they no longer offered 2.0 and I decided to spend the big bucks at got Creative Suite 3 really solely for Encore.
    I've now spent 3 days trying all kinds of different things, many different files from different sources and I always get the same error message of "PGC "file name" has an error at "time" internal software error %0, line "file name:, time 00:"time", ref= BPGC.
    I did read some messages on here about uncompressed avi vs. compressed avi. I did find that I was using uncompressed avi, but when I used Adobe premiere and rendered as MPEG 2 ( I believe), I got the same error. The only success (?) I had was when I rendered a file as a .MOV. It did burn without the dreaded error message, but the quality was extremely poor and jumpy.
    Any ideas? I've got a project due in a couple of days and at present I've got files that I can't get to DVD...

    So, finally I've found the source of the problem and a workaround!
    First the source:
    when Encore has to transcode a video it must corrupt the file, because it's the transcoded file that causes the problem, I tried this by importing a transcoded file into Encore 1.5 there it came with the same error.
    Now the workaround, ok maybe it isn't quite a workaround but it's a way to go:
    What I did was: I built my project new in Encore 1.5, because Encore 2.0 has a problem importing the videos by me, but if you would just import the videos in 1.5 and let 1.5 transcode them so that all of them would fit on a DVD you should be able to import the transcoded files in CS3 and it should work, no guarantee.
    Other possibility: try opening your project in encore 2.0 and re import your videos there and let 2.0 do all of the transcoding, that might work too!
    But for certain: don't let encore CS3 do all the transcoding!
    I'm working with PAL files I don't know if it will be the same by NTSC, but it's worth a try!
    If anybody feels like reproducing the bug, here is the way to do it:
    Make a project in Encore CS3 and import Videos encoded by premiere as MPG2-DVD (I think: .m2v .wav) and set the transcoding options to automatic, encore should have to transcode the files. Then let encore make the DVD, at some point you should get that nice PGC error!

  • PGC error

    I have been using the Master Collection CS4 without flaws for almost a year now, however, yesterday I suddenly received an unknown e
    rror.  PGC error.  I take an HDV timeline (1080i) from PPro CS4 and export it via AME under the same settings I always have.  I do n
    ot make any menus or titles in Encore, I simply import the timeline, change the title and end actions to stop (like I always have) a
    nd then burn.  I then get the PGC error message about the aspect ratio not being for DVD.  This is confusing since I've done this fo
    r almost a year, but suddenly yesterday I started getting this message.
    Operating System: Mac OS X (v10.6)

    You might want to start by doing a Search of this forum for "PGC+error." IIRC, there are three different threads, one very, very long. This error-group (I say that, because there seem to be several circumstances that can cause them), while not common, seems to be tied to first Assets and Project and then possibly to system. SlideShows seem to play a role for some users.
    My hope would be that some of the replies from people, such as Jeff Bellune and Stanley Jones, will point you to an immediate solution. You can even filter your Search on People, and use "Jeff Bellune," as he was very active in all of those threads.
    Because of the vast number of variables that seemed to come into play, you can probably rule out some suggestions pretty quickly. Be sure to read down each thread, as some of the solutions did not come until much later on.
    At the very least, you will see some of the things that appear to be contributors, and can either rule those out, or comment on how they figure into your issue.
    Good luck, and please report back,
    Hunt

  • Missing renderer error in Premiere CS6 plus three more errors

    I just tried to open a saved project and now get a Missing renderer error in Premiere CS6;
    "This project was last used with Mercury Playback Engine GPU Acceleration (CUDA), which is not available on this system. Mercury Playback Engine Software Only will be used"
    I then click OK and get a new errror:
    The preset used by one or more sequneces in this project requires third party components that could not be located. These sequences will be modified to use a custom sequence setting instead ...."
    I then click OK and get the error:
    "Adobe Preniere Pro CS6 has stopped working"
    This is the same computer thta created the project and nothing physical has cahnged. I reboot try to create a new project and get the error:
    "Sorry a serious error has occurred that requires Adobe Premier Pro to shut down. We will attempt to save your current project"
    I cant do anything with premiere CS6 at all.
    HELP!

    The first two can be solved pretty easy, but won't help much in light of the third.  We need to solve that one first.  Once you get PP to open and remain open with a new project and new sequence, then we can fix the first two.  So...
    FAQ: What information should I provide when asking a question on this forum?

  • Error compiling Illustrator CS6 plugin on Mac OS 10.10 (Yosemite)

    Hi @all,
    if i try to compile a Illustrator (CS6) plugin on Mac OS 10.10 (Yosemite) and use the MacOS 10.5 SDK, I get the following error:
    /MySDKPath/Illustrator/cs6/illustratorapi/pica_sp/SPFiles.h:84:9: error: mac68k
          alignment pragma is not supported on this target
    #pragma options align=mac68k
    Did anybody know how to solve this problem?
    Thanks in advance
    Best Regards

    I'm surprised there's a 68K setting at all, given that CS6 had been on Intel architecture for so long. Have you had any luck since then?
    I tried compiling the sample AI6 plugins with OS X 10.8 (I think) and it worked fine, although I wasn't able to make any headway because the loss of ADM made for a very, very steep learning curve. Anyway, fast-forward a couple of years and I have time again to give this another shot, hoping to use Xcode to build a Mac interface, but I'm having a different puzzling error. I'm on a late 2012 iMac now with Yosemite 10.10.3. I downloaded Xcode 5.1.1 and am using that (after my system automatically updated to Xcode 6) and am getting an error:
    Carbon.h file not found
    Is it just not possible to compile for CS6 under Yosemite?
    I'd really, really appreciate any suggestions.
    Rick

  • DW050 Error installing InDesign CS6 trial

    I am trying to install the Trial version of InDesign on a Mac running OS 10.7.5.  I get the following list of errors.  Help!
    Exit Code: 7
    Please see specific errors and warnings below for troubleshooting. For example,  ERROR: DW050 ...
    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 40 error(s), 0 warning(s)
    ERROR: DW050: The following payload errors were found during install:
    ERROR: DW050:  - Suite Shared Configuration CS6: Install failed
    ERROR: DW050:  - Adobe Linguistics CS6: Install failed
    ERROR: DW050:  - AdobeColorCommonSetCMYK CS6: Install failed
    ERROR: DW050:  - Adobe InDesign CS6 Common Base Files: Install failed
    ERROR: DW050:  - DPS Desktop Tools CS6: Install failed
    ERROR: DW050:  - Adobe XMP Panels: Install failed
    ERROR: DW050:  - Adobe Player for Embedding 3.3: Install failed
    ERROR: DW050:  - AdobeColorJA CS6: Install failed
    ERROR: DW050:  - Required Common Fonts Installation: Install failed
    ERROR: DW050:  - Adobe InDesign CS6 Application Base Files: Failed due to Language Pack installation failure
    ERROR: DW050:  - Adobe CSXS Infrastructure CS6: Install failed
    ERROR: DW050:  - Adobe InDesign CS6 Common Language Files_AdobeInDesign8CommonLang-en_US: Install failed
    ERROR: DW050:  - PDF Settings CS6: Install failed
    ERROR: DW050:  - Adobe Utilities CS6: Install failed
    ERROR: DW050:  - Adobe SwitchBoard 2.0: Install failed
    ERROR: DW050:  - Adobe ExtendScript Toolkit CS6: Install failed
    ERROR: DW050:  - AdobeColorEU CS6: Install failed
    ERROR: DW050:  - Camera Profiles Installer: Install failed
    ERROR: DW050:  - AdobePDFL CS6: Install failed
    ERROR: DW050:  - Adobe InDesign CS6 Application Feature Set Files: Install failed
    ERROR: DW050:  - Adobe InDesign CS6 Application Base Files2: Install failed
    ERROR: DW050:  - Adobe Extension Manager CS6: Install failed
    ERROR: DW050:  - Adobe NPS Panel: Install failed
    ERROR: DW050:  - PDF Settings CS5: Install failed
    ERROR: DW050:  - Adobe Bridge CS6: Install failed
    ERROR: DW050:  - AdobeTypeSupport CS6: Install failed
    ERROR: DW050:  - Adobe WinSoft Linguistics Plugin CS6: Install failed
    ERROR: DW050:  - AdobeHelp: Install failed
    ERROR: DW050:  - Adobe Hunspell Linguistics Plugin CS6: Install failed
    ERROR: DW050:  - Adobe Mini Bridge CS6: Install failed
    ERROR: DW050:  - Adobe Toolhints CS6: Install failed
    ERROR: DW050:  - AdobeColorNA CS6: Install failed
    ERROR: DW050:  - AdobeColorCommonSetRGB CS6: Install failed
    ERROR: DW050:  - Adobe Media Encoder CS6: Install failed
    ERROR: DW050:  - Photoshop Camera Raw 7: Install failed
    ERROR: DW050:  - Recommended Common Fonts Installation: Install failed
    ERROR: DW050:  - DynamiclinkSupport: Install failed
    ERROR: DW050:  - Adobe InDesign CS6 Application Language Files_AdobeInDesign8AppLang-en_US: Install failed
    ERROR: DW050:  - AdobeCMaps CS6: Install failed
    ERROR: DW050:  - Adobe CSXS Extensions CS6: Install failed

    Errors "Exit Code: 6," "Exit Code: 7"
    Mylenium

  • Errors when Installing CS6 10.8

    HI,
    When I try installing CS6 Master Collection on an 10.8.5 Machine I am receiving the below log full of error messages.
    I have tried uninstalling and reinstalling the program, Have also tried removing the preferences through the Adobe cc cleaner.
    I have just tried renaming the colour sync profile and reinstalling but that didn't have any luck either.
    User has Read/ Write permissions to the entire library folder and Applications folder.
    Any suggestions?
    I have tried following the prompts here
    http://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html
    Exit Code: 6
    Please see specific errors and warnings below for troubleshooting. For example,  ERROR: DF024, DW063 ... WARNING: DS012, DW029 ...
    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 26 error(s), 11 warning(s)
    ----------- Payload: {C7B1C1B3-368D-4C32-A818-83F1554EB398} AdobeColorCommonSetRGB CS6 4.0.0.0 -----------
    WARNING: DS012: LocalizeFile: Localized string not found for locale 'en_GB' try fetching for en_US(Seq 11)
    ERROR: DF024: Unable to preserve original file at "/Library/ColorSync/Profiles/Profiles" (Seq 11)
    ERROR: DW063: Command ARKDeleteFileCommand failed.(Seq 11)
    ----------- Payload: {0C4E7429-E920-4125-980E-029A87AE0A4D} AdobeColorCommonSetCMYK CS6 4.0.0.0 -----------
    WARNING: DS012: LocalizeFile: Localized string not found for locale 'en_GB' try fetching for en_US(Seq 21)
    ERROR: DF024: Unable to preserve original file at "/Library/ColorSync/Profiles/Profiles" (Seq 21)
    ERROR: DW063: Command ARKDeleteFileCommand failed.(Seq 21)
    ----------- Payload: {AC76BA86-1033-F400-7760-000000000005} Acrobat Professional 10.0.0.0 -----------
    WARNING: DW029: Custom Action for payload {AC76BA86-1033-F400-7760-000000000005} Acrobat Professional 10.0.0.0 wants to skip this payload. Skipping this payload.
    ----------- Payload: {48623899-C152-457D-9B30-1F957332AC2F} AdobeColorPhotoshop CS6 4.0.0.0 -----------
    WARNING: DS012: LocalizeFile: Localized string not found for locale 'en_GB' try fetching for en_US(Seq 3)
    ERROR: DF024: Unable to preserve original file at "/Library/ColorSync/Profiles/Profiles" (Seq 3)
    ERROR: DW063: Command ARKDeleteFileCommand failed.(Seq 3)
    ----------- Payload: {02EFB598-92AB-4DCB-A417-FE0FCBCD2266} AdobeColorVideoProfilesAE CS6 4.0.0.0 -----------
    WARNING: DS012: LocalizeFile: Localized string not found for locale 'en_GB' try fetching for en_US(Seq 10)
    ERROR: DF024: Unable to preserve original file at "/Library/ColorSync/Profiles/Profiles" (Seq 10)
    ERROR: DW063: Command ARKDeleteFileCommand failed.(Seq 10)
    ----------- Payload: {78E38D75-4D92-4F6E-B631-17A436BED680} AdobeColorVideoProfilesCS CS6 4.0.0.0 -----------
    WARNING: DS012: LocalizeFile: Localized string not found for locale 'en_GB' try fetching for en_US(Seq 5)
    ERROR: DF024: Unable to preserve original file at "/Library/ColorSync/Profiles/Profiles" (Seq 5)
    ERROR: DW063: Command ARKDeleteFileCommand failed.(Seq 5)
    ----------- Payload: {4758849A-8C03-4F90-A024-3D4C7A035B5A} AdobeMotionPicture CS6 4.0.0.0 -----------
    WARNING: DS012: LocalizeFile: Localized string not found for locale 'en_GB' try fetching for en_US(Seq 26)
    ERROR: DF024: Unable to preserve original file at "/Library/ColorSync/Profiles/Profiles" (Seq 26)
    ERROR: DW063: Command ARKDeleteFileCommand failed.(Seq 26)
    ----------- Payload: {E1C48031-9366-427F-AC04-535CEDAAD995} Acrobat X Pro  10.0.0.0 -----------
    WARNING: DW029: Custom Action for payload {E1C48031-9366-427F-AC04-535CEDAAD995} Acrobat X Pro  10.0.0.0 wants to skip this payload. Skipping this payload.
    ----------- Payload: {39C9FB9C-7A84-11E1-B574-D095DF20721F} Adobe Fireworks CS6 12.0.0.0 -----------
    WARNING: DF012: File/Folder does not exist at /Volumes/CS6 MstrColl/Adobe CS6 Master Collection/payloads/AdobeFireworks12-mul/OEM(Seq 3600)
    ----------- Payload: {76A4887E-7A85-11E1-88DE-92A96E70B8CF} Adobe Fireworks CS6_AdobeFireworks12en_USLanguagePack 12.0.0.0 -----------
    WARNING: DF012: File/Folder does not exist at /Volumes/CS6 MstrColl/Adobe CS6 Master Collection/payloads/AdobeFireworks12en_USLanguagePack/OEM(Seq 84)
    ----------- Payload: {9124DF4E-617D-486B-A970-8FA632244F24} Adobe Photoshop CS6 Core 13.0.0.0 -----------
    WARNING: DS012: LocalizeFile: Localized string not found for locale 'en_GB' try fetching for en_US(Seq 2259)
    ERROR: DF024: Unable to preserve original file at "/Library/ColorSync/Profiles/Profiles" (Seq 2259)
    ERROR: DW063: Command ARKDeleteFileCommand failed.(Seq 2259)
    ERROR: DW050: The following payload errors were found during install:
    ERROR: DW050:  - AdobeColorVideoProfilesAE CS6: Install failed
    ERROR: DW050:  - AdobeColorCommonSetCMYK CS6: Install failed
    ERROR: DW050:  - AdobeIdeaPluginCS6: Install failed
    ERROR: DW050:  - Adobe Illustrator CS6 Core_AdobeIllustrator16en_GBLanguagePack: Install failed
    ERROR: DW050:  - AdobeMotionPicture CS6: Install failed
    ERROR: DW050:  - AdobeColorPhotoshop CS6: Install failed
    ERROR: DW050:  - AdobeColorVideoProfilesCS CS6: Install failed
    ERROR: DW050:  - Adobe Photoshop CS6 Core: Failed due to Language Pack installation failure
    ERROR: DW050:  - Adobe Illustrator CS6 Core: Failed due to Language Pack installation failure
    ERROR: DW050:  - Adobe Illustrator CS6 Support: Install failed
    ERROR: DW050:  - AdobeColorCommonSetRGB CS6: Install failed
    ERROR: DW050:  - Adobe Photoshop CS6 International English Language Pack_AdobePhotoshop13-en_GB: Install failed
    System Requirements

    Not sure how helpful this is, many moons later, but I was recently bloodied the same way (CS6 on 10.8.5) and found the only way to go through was to uninstall everything and run the CC Cleaner, found under #3 at
    http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html
    (DMG is at http://helpx.adobe.com/content/dam/help/en/support/AdobeCreativeCloudCleanerTool.dmg)
    However, once you run that I found I had to run the CS6 Installer a couple of times, selectively deselecting installed apps and also customizing apps such as Photoshop and Illustrator NOT to install the recommended Font Set, etc.
    Sorry to say I didn't take a screen shot to share.
    Hopefully, this will assist some of the far too many who seem to have been hamstrung by the Installer.  Very drastic way to drive people to CC, Adobe. ;-)

  • The Dreaded PGC error in Encore CS4

    Hi Group,
    Have used Encore for a couple of years now and encountered the PGC errors in previous versions all of which I eventually surmounted. Usually they were audio based and changing the saving settings in WAV files usually solved it.
    However now in CS4 it has returned with a vengance, no amount of audio changes have solved it, even tried changing to different formats (wav to aif etc) to no avail. Tried changing the transcoding settings, no help.
    What I'm doing is as follows: Using a PC, windows xp pro 64bit, 8gb ram. creating photofiles in Photoshop, into After Effects, making slideshow outputting as AVI, opening as asset in Encore and moving into a timeline, transcode and build to a disc and burn. NO PROBLEM there.
    Now when I start adding audio and follow through as above, the assests transode and it starts to build I get:-
    "PGC <timeline name>  has an error at 48.7200s. The aspect ratio of this file is not supported by DVD.  PGCinfo: name=<timeline name>, ref=epgc, time=48.7200s"
    I have read some of the similar problems in the forum and have tried many of the suggestion without result.
    Surely there must be some answer somewhere.
    Please if you know a fix please let me know urgently.
    Thanks in advance to all those that take the time to reply.
    David

    A couple things that may (or may not) help
    Encore Roxio component problem http://forums.adobe.com/thread/400484?tstart=0
    More on Encore and Roxio http://forums.adobe.com/thread/528582?tstart=0 or direct to
    http://kb.roxio.com/search.aspx?URL=/content/kb/General%20Information/000070GN&PARAMS
    Long File Names Cause Crashing http://forums.adobe.com/thread/588273

  • "Program Error" in PS/CS6 does not allow me to save in any format.

    "Program Error" in PS/CS6 does not allow me to save in any format. I can't save as psd, jpg, tiff, large document format, etc. My only option is to quit without saving an hour's work. This has happened a dozen times sporadically.

    Boilerplate text from Best Practices FAQ:
    Supply pertinent information for quicker answers
    The more information you supply about your situation, the better equipped other community members will be to answer. Consider including the following in your question:
        * Adobe product and version number
        * Operating system and version number
        * The full text of any error message(s)
        * What you were doing when the problem occurred
        * Screenshots of the problem
        * Computer hardware, such as CPU; GPU; amount of RAM; etc.
    In addition; are you saving to a local drive? External drive? Network drive?
    Have you tried any of the standard fixes like resetting your preferences?

  • PGC Error, AMD system, and Possible Workaround

    I too am experiencing the PGC error in Encore CS3. I have found what seems to be a work-around (although it isn't convenient at all). I'm thinking that it has to do with either:
    1. Codec Issues in the transcoding (it appears that Encore and Premiere are using the same codec, too). Perhaps I have some weird codecs installed.
    2. Some incompatibility between the AMD processor or NVIDIA chipset and the transcoding codecs.
    Here's the error I was getting when I was trying to build a DVD image:
    PGC "Main Menu" has error at 00;00;20;21.internal software error: %0, line Main Menu - PGC Info: name = Main Menu, ref=gpgc, time = 00:00:20:21
    So, I removed the motion background from the Main Menu, then got the same PGC error referencing one of my timelines. That timeline had been exported from Premiere as an MPEG2 file (separate .m2v and .wav files were created).
    I was doing all this on an AMD Athlon 64 3000+ system with NVIDIA chipset and graphics card. So I loaded the project (over a firewire network) on my Intel Core Duo / Intel Graphics based Dell laptop. Once I got everything relinked properly, I tried to Build the DVD image again, but got the same error. It was still using the same transcoded files.
    Next, still on the laptop, I reverted all the transcoded files back to their original, and imported AVI files instead of transcoded files into my timelines. I then saved the project and closed Encore, and manually deleted any files that had been generated in the transcodes and cache folders. Then I re-opened the project and re-rendered my one motion menu. I tried building the DVD image again, and after a few hours transcoding it actually worked!
    I've now used a similar procedure twice and it has worked both times. I haven't tried using "Transcode Now" instead of having it transcode before building, but I imagine it would work too.
    Also, on the AMD system I was having several problems with Encore freezing up during transcoding. The Intel-based laptop seems to run it more stable. So my plan for now is to use Encore on my laptop instead. Besides, the laptop is faster anyway!

    I think this install all packages as "explicitly installed" which you may not want (remove a package and it's dependecies remain, because they are not installed as deps anymore).
    you may want to break it up into
    #first dependencies:
    for p in `pacman -Qd | cut -f1 -d" "`; do pacman --noconfirm --asdeps -S$p; echo "y
    y" | pacman -Scc; done
    #then explicitly installed packages:
    for p in `pacman -Qe | cut -f1 -d" "`; do pacman --noconfirm --asexplicit -S$p; echo "y
    y" | pacman -Scc; done

  • PGC error caused by subtitles

    I went to build a project and got the "PGC has an error at" error.  After re-encoding all the assets on the timeline and re-importing into Encore it built fine UNTIL i added the subtitles back into the mix.  I went to the time it said it had an error and just deleted the subtitle there and tried to output again, same error but different timecode.  If I delete the subtitle that occurs at each error it progresses BUT this isn't really a solution. I could deal with a couple deletions, not this many. 
    Is there any actual fix to this issue?  Or suggestions (rebuild from scratch?)?  Very frustrating.
    The timeline has 3 audio tracks (DD 2.0 192k), not sure if that is a contributing factor.
    I'm using Encore 5.1 (CS5.5).
    thanks
    Ryan

    For what it's worth, here's what solved the problem for me.
    I have a DVD project, one timeline with one video track and one audio track, both rendered to .m2v and .ac3 in Compressor on Mac.
    I'm working on PC on Encore CS 5.1.
    A couple of months after releasing my DVD I had to come back and redo another edition with minor changes, so I just replace the assets on my timeline expecting it will work. Then I get the dreaded PGC error....
    After messing up with any possible part of the project I could think of and eventually redoing a whole timeline, I realize the problem is coming from my subtitles (I have 10 subtitle tracks), and finally find out that the problem is coming from one of the subtitle tracks in particular.
    And more specifically from these lines :
    00:52:50:01 00:52:52:07 No fue lo primero que elegimos.
    Cuando nos decidimos por el mulch,
    00:52:52:07 00:52:54:15 hay muchas otras maneras
    de crear una capa de mulch
    The first line here ends at the same time at the second line starts. I changed the start of the second line to 00:52:52:08 and it compiled fine.
    Now, keep in mind that this is a project that I had successfully compiled in the past, just reopened after a couple of months without changing anything to it, and it didn't work anymore.
    I can't imagine anyone from Adobe is paying much attention to these threads, but it would be nice if errors were a tad more descriptive... I spent a week working on this one. How about "subtitles overlap at hh:mm:ss on track n"?
    Anyway, I hope this helps someone.

Maybe you are looking for