Pgrogram Photoshop/Lightroom - Adobe Creative Cloud

Hello, I bought Photoshop and Lightromm program. I installed the Adobe Cloud, but the program does not load applications there is an error  How can I fix this? Please, I need a solution urgently...I've done all the procedures but always appears the error and does not carry applications..Please helpe-me...
Thanks
Antonieta

Link for Download & Install & Setup & Activation problems may help
-Chat http://www.adobe.com/support/download-install/supportinfo/
OR
-http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html
-http://forums.adobe.com/community/download_install_setup
-http://helpx.adobe.com/creative-cloud/kb/troubleshoot-cc-installation-download.html
-http://helpx.adobe.com/x-productkb/global/errors-or-unexpected-behavior-websites.html
-http://helpx.adobe.com/creative-cloud/kb/unknown-server-error-launching-cc.html
-Server won't connect https://forums.adobe.com/thread/1233088

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