Phantom Flex footage dark when imported to Premiere Pro

Hi everyone (and hopefully Adobe Staff, also),
I am aware this has been posted before, though from what I can see no one, Adobe Staff or users, have found a solution. I am hoping we can change that!
I recently directed a Music video that was shot on the Phantom Flex. Everything went smoothly and after dropping the 3TB of footage via Seance (program by gluetools for Mac) I am now faced with a problem. While all the footage looks fine in Seance and on the Finder; when imported to Premiere Pro (CC v8.1, Caravan (latest update currently) it goes very dark, blue and flat. Premiere Pro is interpreting the colour/luma of the footage wrong.
Adobe states that Premiere Pro supports Phantom Flex .cine files but it seems that while you can edit with them, the colour/luma is interpreted incorrectly. Many other people also seem to have this problem.
These images below are all screenshots from Macbook Pros, one with ‘Glue Tools Phantom Cine Flex 4K’ installed (the gear house’s laptop) and one without (mine).
I need to find a way to get Premiere Pro to interpret the colour/luma properly in Premiere Pro to edit the project, it seems the Glue Tools plugin is not the solution I was hoping for, as some people have suggested elsewhere.
Is there a way to fix this within Premiere Pro or a plugin etc?
Has anyone successfully edited Phantom Flex footage in Premiere Pro?
Any help would be extremely helpful as I am really stuck here.
Thankyou so much.
Here is an example with some footage shot by the crew before me (still left on one of the cards), as you can see it is not just my footage that isn't working in Premiere Pro.
Thankyou,
Jack

It looks to me like Seance (and Finder) are applying a LUT to the footage, whereas PP is showing you the flat image as it was actually recorded, which is normally the desired result.  Was there a LUT applied in the camera viewfinder or on-set monitor, something you might also apply in PP?

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