Phase error! Resetting the iPod!

So I bought Phase. It's been working pretty well. But now, when I go to look at the list of songs I have uploaded to play on it, it resets the iPod. Is there something wrong with it? I can view Albums or Artists, but if I hit songs, or try to view the songs in those categories, the iPod resets.

I can't offer much besides solace that you're not alone and the possible gratification that you've given me the same comfort. This has been happening to me as well, shifting between rarely, sporadically, and incessantly (as in, can't even play). I removed all my games from my iPod and then re-synched, and this did it for a little while, but I lost my scores and it just happened again 15 minutes later.
It's a shame they finally made the iPod game equivalent of crack cocaine and it's got such a crippling glitch.

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HT201210 Trying to restore ipod and keep on getting error message: the ipod software update server could not be contacted. the network connection was reset

Hello can someone please help? Trying to restore ipod and I keep on getting error message: The IPod software update server could not be contacted. The network connection was reset. Make sure your network is active and try again.

Try:
- Powering off and then back on your router.
- iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
- Change the DNS to either Google's or Open DNS servers
Public DNS — Google Developers
OpenDNS IP Addresses
- Try on another computer/network
- Wait if it is an Apple problem

TS1538 I have 6th gen iPod nano. When I try to sync it my computer tells me it has malfunctioned and Windows does not recognize it. My iPhone syncs fine so the problem must be the iPod. I have reset the iPod several times and no luck. Any suggestions

. I have 6th gen iPod nano. When I try to sync it my computer tells me it has malfunctioned and Windows does not recognize it. My iPhone syncs fine so the problem must be the iPod. I have reset the iPod several times and no luck. Any suggestions?

Hello Alexdad,
We've an article that can help get your iPod Nano working with your computer.
iPod nano: Error message saying that iPod 'could not be identified properly'
http://support.apple.com/kb/TS3218
Cheers,
Allen

Receive error message, The iPod cannot be synced. The required disk cannot be found. iPod nano 6th Gen, all latest updates, Macbook Pro, with OS 10.6.7

Receive error message, "The iPod cannot be synced. The required disk cannot be found. This is a iPod nano 6th Gen, all updates on iTunes and iPod, Macbook Pro OS 10.6.7. This is getting frustrating. I have changed USB ports, cables, reset, restored and was able to sync one time in parts, not all songs at once. I have seen a lot of this same issue, will Apple please find a solution, nothing works, I think I wasted my money with this iPod. I have the iPod touch, iPod shuffle, 4th gen iPod nano, iPhone and iPad. This is the only device that has this issue.

I was actually able to investigate and solve the problem myself. After readng many posts, I found that someone else's tips worked for me:
Re: 30gb 5th gen. Probs syncing.
Posted: Oct 13, 2009 8:48 AM in response to: johnnyfrommars
Try running a disk check out the iPod using the tools provided by windows.
To do this:
1. Plug in your iPod and close iTunes.
2. Go to "My Computer". Click on the iPod drive once. Go to File, and then click Properties.
3. Go to the Tools tab. Under "Error Checking", click Check Now.
4. Check both boxes. One says "Automatically fix file system errors" and the other says "Scan for and attempt recovery of bad sectors". Place a check mark next to each of these options and hit Start.
The scan may take several minutes or more to complete, but once it has, go ahead and restart iTunes, and try re-syncing files to your iPod.
B-rock

When i connect my ipod shuffle to itunes i get an error message the ipod cannot be synced, the required disk cannot be found anyone have this happen?

When i connect my ipod shuffle to itunes i get an error message the ipod cannot be synced, the required disk cannot be found anyone have this happen? How do i get past it?

I seem to recall that this may be cause by overloading the USB bus (lack of power to go around). Shut down your computer. Reset the iPod shuffle using this procedure.
http://support.apple.com/kb/HT1655
Disconnect ALL peripheral USB devices, including keyboard and mouse. Power up the computer. If you need your mouse, connect it and launch iTunes. Connect the iPod shuffle to a direct USB port and try the sync again. See if there is any difference.

Untill this moring my Nano Ipod has been working perfectly. This morning Itunes say it detecs an I pod but can't identify properly. Ihave remove Itunes and reinstalled. I have reset the Ipod but the same message comes up.

My Nono Ipod wont connect to Itunes anymore. It can't identify properly. I have removed and reinstalled Itunes. Ihave reset the Ipod. I inserted the sensor for running in the Ipod. it's working! Can someone help?

Hi Ralph.e,
Thanks for using Apple Support Communities. This article has steps you can take for the error you are seeing when you plug in your iPod nano:
iPod nano: Error message saying that iPod 'could not be identified properly'
http://support.apple.com/kb/ts3218
Cheers,
- Ari

Error Formatting The Ipod?!?!

I have a turnwheel iPod I got in 2004.
Never had any problems until the first week of January 2006.
I had to go and format my iPod then..no biggie.
At least I didn't have to buy a new one.
It was working fine until this morning.
I had it in the dock and it said contact:
apple/support/ipod.
As per the Apple.com support page I updated the iPod software updater.
Then I updated the iPod..but nothing changed.
Then I went to restore, and instead of it restoring, I got the message;
"ERROR. There was an error formatting the iPod"
HELP!
I don't want to shell out another $300 for a new one!

Hello Charles,
The disk utility I mentioned is what Mac, not for a PC. For your case is to get your iPod mounted, I heard that someone using the command prompt to fix it
please read
http://discussions.apple.com/message.jspa?messageID=1627294#1627294
addition info
1. Try these five steps (known as the five Rs) will conquer most iPod issues.
http://www.apple.com/support/ipod/five_rs/
2. Try to put the iPod into Disk Mode if it fails to appear on the desktop
http://docs.info.apple.com/article.html?artnum=93651
Still can't see your iPod?
Several things could keep iPod from appearing in iTunes or in the Desktop/Finder when you connect it to your PC/Mac. The most likely causes are listed below in logical order. Check each one starting from the top of the list to see if that is what's keeping iPod from appearing.
3. Try to wait 30 minutes while iPod is charging.
4. Try another known-good FireWire or USB through Dock Connector cable.
5. Try another known-good FireWire or USB port on your computer .
6. Try to disconnect all devices from your computer's FireWire and USB ports.
7. Try to connect on a different computer i.e. a PC formatted iPod connect with a Mac computer or Mac formatted iPod with a Window base PC.
8. Try to do a Erase (Disk Utility) on a Mac computer or a reformat with a PC (Disk Management tool) but ensure you choose the right Drive (your iPod not your Hard Disk of your computer).
9. Try to run the iPod in “Diagnostic mode” . which can be accessed by pushing the “hold” switch into the “on” position and then “off” (into the original position). Then press the following buttons in the following order: “menu” plus “select” (centre button) then press “reverse” plus “select”. This will take you to the hidden diagnostic mode screen menu. It may take a few trials and pressing the buttons in the right way for this to work, so be patient and keep trying if you have to. The diagnostic mode will give you 7 choices which are: Memory, IO, Power, Status, SysCfg, Diskmode, and Reset. Don’t bother trying “reset” because in my case it didn’t work it just took me back to the same problem. Instead, choose “diskmode”, after which you should get an odd looking “ok to disconnect” sign on the iPod screen.
If one of the above step helps to get your iPod to be recognized with your computer, do a Restore.
But, if none of these steps address the issue, your iPod may need to be repaired. You can arrange for service at the iPod Service Website.

Am trying to update iPod that has iOS 2.2.1 to iOS 4.2 but I am getting the following error message, the iPod could not be restored. An unknown error occured (-1).

Hi , I am trying to update iPod that has iOS 2.2.1 to iOS 4.2 but I am getting the following error message, "the iPod could not be restored. An unknown error occured (-1)." I would appreciate if anyone could let me know what the problem is and if it is possible how to fix it? Thanks

Error -1
Attempt to restore your iOS device two more times. If the issue is still unresolved, the device may need service.
The "device may need service" means a hardware problem. In that case make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

Upgraded to 11.1.4.62. Now iTunes is saying "An iPod has been detected, but could not be identified properly. Disconnect then reconnect ..." I removed iTunes and reinstalled. I stopped and started the service. I reset the iPod. When I put it in disk

I upgraded to 11.1.14.62 this morning. Not iTunes is saying "An iPod had been detected but could not be identified properly". I unlugged/replugged in. I reset the iPod, I removed iTunes and reinstalled. I'ver tried three different cables.
When I put the iPod in disk mode it shows up briefly as a disk then goes away.
Any ideas?

Hi there - I've spoken with Apple and here is their response (worked for me). You need to uninstall not only iTunes, but also (in this order):
1) iTunes
2) Apple Software Update
3) Apple Mobile Device Support
4) Bonjour
5) Apple Application Support
Then you restart your computer.
Then you install the latest version of iTunes (which will reinstall all those things you uninstalled).
Then you restart your computer again.
Mine is working perfectly again now.
I hope it works for you,
Carmen.

All of a sudden, my ipod touch will only recognize/play purchased items. I then have to completely reset the ipod and re-sync. I've had to do this 6 times, and support has been no help.

All of a sudden, my ipod touch will only recognize/play purchased items. I then have to completely reset the ipod and re-sync. I've had to do this 6 times, and support has been no help.

So you also rebooted your router correct? Does the iPod still connect okay to other networks?
B-rock

When I attempt to sync my nano I get an error message: "The ipod cannot be synced. The required file cannot be found."

When I attempt to sync my nano I get an error message: "The ipod cannot be synced. The required file cannot be found."

This is getting frustrating. Every example of my problem has the same reply:
Try deleting the iPod Photo Cache folder. This is normally located in your pictures folder. Once this is done, try syncing again.
iTunes: Understanding the iPod Photo Cache folder
http://support.apple.com/kb/ts1314
I have NO photos on my Ipod Nano. I select "Photos" and the Ipod goes to a blank screen with the msg "No Photos" at the bottom. There must be some other file missing. Itunes won't connect to the Ipod, I keep getting the same error over and over. It would be nice if it told me what file is missing.
The ipod cannot be synced. The required file cannot be found."

Error message:The iPod cannot be updated. The file or directory corrupted..

HELP!! error message: "The iPod cannot be updated. The file or directory is corrupted and unreadable."
What do i do?!?! it wont let me update or ANYTHING, it wont even let me delete anything off of it. Its a 5th generation 30 gig about 1 1/2 years old. HELP?!?!
5th generation 30 gig Windows XP

Hi swiss22!
Have you tried restoring your iPod? For instructions and info on how to restore an iPod, see this:
Restoring iPod to factory settings
If a restore doesn't help, then take a look at this post by Da Gopha:
Da Gopha: Info on iTunes "corrupt" error messages
-Kylene

TS1538 I have 2 ipod touches. One syncs just fine, the other is not recognized by itunes. I uninstalled and reinstalled itunes, reset the ipod touch to factory settings. Itunes still doesnt recognize one of my ipod touches

I have 2 ipod touches. One of the syncs with itunes just fine. The other isnt recognized by itunes. I reset the ipod to factory settings,and uninstalled and reinstalled itunes, still no recognition.

- Do you have the latest version of iTunes on the computer? iOS 6 requires 10.5 or later. The current is 10.6.3
- Have you tried a reset. Nothing is lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- You could try placing the iPod in Recovery Mode and restore the iPod. However, if you can't restore the iPod or use this program to get the iPod out of recovery mode
RecBoot: Easy Way to Put iPhone into Recovery Mode
you will lose use of the iPod.
- An appointment at the Genius Bar of an Apple store might be in order.

Error Message - "The Ipod Administrator's Ipod cannot be sync'd...etc"

Recently, I downloaded one ITunes U course to my computer. When I connect my Ipod and try to sync to add this course to my Ipod, I get the following error message "The Ipod Administrator's Ipod cannot be sync'd The required disk cannot be found". I tried to uncheck my other playlists and just add this one this course to the Ipod, but I get the same message.

On your Mac... Click on the Apple icon.. Top left in Finder...
 > About this Mac > Version...what does it say?

My ipod and itunes both are skipping to another song about in the middle of the song. It doesn't happen on all songs...only some songs. I have reset the ipod, I have done a restore, I have reloaded itunes, I have updated the ipod but still am unable fix

My ipod and itunes both are skipping to another song about in the middle of the song. It doesn't happen on all songs...only some songs. I have reset the ipod, I have done a restore, I have reloaded itunes, I have updated the ipod but still am unable to figure out why. It did not used to do this. I can't figure out any pattern to the songs it does it on versus that it doesn't do it on. Some of the songs are purchased, some are imported, etc. We are running Windows 7.

how long have you had your ipod? mine did the same but after a while you need to get a new one because of the battery...

Phase error! Resetting the iPod!

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