Philips mp3 go gear raga wont convert drm protected old purchased songs, goin crazy please help!
as the long title states, my old (waaaay old purchased songs) tunes wont convert from the drm protected state to get into my new mp3 player. My new purchases synch no problem.
I have downloaded drivers,updates, addons etc from phillips with no luck.
The apple itunes site is confusing as **** for support questions.
Any help would be greatly appreciated, thanks all.
Thank you for the response. I did indeed find the Itunes plus feature and when I clicked that it brought up an option to purchase drm free versions of an entire album of movie sound track songs that my ex had bought 6 years ago but I had no option to purchase drm free versions of the single track purchases that I had made years ago.
So instead of a bunch of great Pere Ubu, Suicide, and Killing joke tracks I wound up with drm free versions of Loyd Weber tracks.... I purchased the darn movie album hoping that maybe it would somehow apply to all my old songs but it did not.
My guess is that perhaps old songs purchased individually are not eligible for the plus service?
All I know is that now when I click on the itunes plus option it says I have no eligible Itunes plus songs available. Key word being eligible Im guessing, so 40 songs sit unusable.
I am going to hit up their customer service email thingee but I dont see having a happy ending.
Thanks for the response anyway.
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Possible to convert DRM protected WMA files to mp3?
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MJ -
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one particular song wont play that could play earlier and now skips please help
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Try:
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Can someone advise me why I am having this problem
Always in the past .I have my Word Document on screen and then I go to
Publish and it atomatically PDF the doc.
The same if I have a PDF to convert to word. I have the PDF on screen and
to the right of my screen it will say Convert .I press on convert it
converts to word
In a message dated 12/17/2014 10:01:32 A.M. Eastern Standard Time,
[email protected] writes:
I am having a problem converting word onto PDF . PDF into word.Please help
.I am signed and paid to Feb 2015
created by florencejohn (https://forums.adobe.com/people/florencejohn)
in Adobe Acrobat.com Services - View the full discussion
(https://forums.adobe.com/message/7023171#7023171) -
I have tried everything I can try, I figured downloading them from Itunes they would go straight onto my Nano, but it wont let me put any of them on there, I cannot find anything anywhere on the internet, nothing, I am so furious, I have converted them to any and every possible format, and this fking thing will not load one of them, so before I finally lose it(my temper) and destroy my brand new Nano, can someone please please help me, I am generally pretty well versed in this kind of stuff, and can figure things out, but nothing I do will let me do anything, I am stuck, and this is not acceptable, and will possibly be the last time I purchase anything other then a desktop from Apple, they are not making things easier and more convienent, they are making things harder and more monotonous, can somebody please point me to what im doing, or not doing? thank youj
In iTunes, do Store->View my AppleID
Click "Deuthorize ALL"
Then, on any computers you still have, do Store->Authorize this computer. If there are less than 5, you will have no problem.
You can only do "deauthorize all" once a year, so in the future, if you ever throw a computer away, remember do to "Store->Deauthorize this computer" first. -
My SAFARI quit and it wont open anymore, I have a MINIMAC with MAVERICKS,please help !
Mac mini (Late 2012)
Model Name: Mac mini
Model Identifier: Macmini6,2
Processor Name: Intel Core i7
Processor Speed: 2.3 GHz
Number of Processors: 1
Total Number of Cores: 4
L2 Cache (per Core): 256 KB
L3 Cache: 6 MB
Memory: 16 GB
Boot ROM Version: MM61.0106.B03 OS X 10.10.1 SAFARI 8.0.2
SAFARI QUIT ON ME AND IT WONT OPEN AGAIN ! PLEASE HELP ! THIS THE REPORT :
Process: Safari [979]
Path: /Applications/Safari.app/Contents/MacOS/Safari
Identifier: com.apple.Safari
Version: 8.0.2 (10600.2.5)
Build Info: WebBrowser-7600002005000000~1
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: Safari [979]
User ID: 501
Date/Time: 2014-12-17 17:14:12.046 -0500
OS Version: Mac OS X 10.10.1 (14B25)
Report Version: 11
Anonymous UUID: 99C48021-4193-9E36-5941-5AD0D2E71DAC
Sleep/Wake UUID: B45DA696-4675-4118-AFB7-CEA09EF8E022
Time Awake Since Boot: 5400 seconds
Time Since Wake: 790 seconds
Crashed Thread: 21
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000020
External Modification Warnings:
Thread creation by external task.
VM Regions Near 0x20:
-->
__TEXT 000000010172b000-000000010172c000 [ 4K] r-x/rwx SM=COW /Applications/Safari.app/Contents/MacOS/Safari
Application Specific Information:
Process Model:
Multiple Web Processes
Enabled Extensions:
com.betafish.adblockforsafari-UAMUU4S2D9 (102.15 - 2.15) AdBlock
Thread 0:: Dispatch queue: com.apple.main-thread
0 com.apple.CoreFoundation 0x00007fff970e0ae0 CFStringGetCharacterAtIndex + 0
1 com.apple.CoreFoundation 0x00007fff97255d1a +[CFPrefsSearchListSource withSearchListForIdentifier:container:perform:] + 106
2 com.apple.CoreFoundation 0x00007fff97288397 _CFPreferencesCopyAppValueWithContainer + 183
3 com.apple.Foundation 0x00007fff90ee8d8d -[NSUserDefaults(NSUserDefaults) objectForKey:] + 34
4 com.apple.AppKit 0x00007fff99a742c7 -[NSDynamicSystemColor recacheColor] + 93
5 com.apple.AppKit 0x00007fff99a74160 -[NSDynamicSystemColor initWithSelector:] + 89
6 com.apple.AppKit 0x00007fff99aa9b36 +[NSColor selectedControlColor] + 80
7 com.apple.AppKit 0x00007fff99aa98ef +[NSDynamicSystemColor alternateSelectedControlColor] + 39
8 com.apple.AppKit 0x00007fff99a7432f -[NSDynamicSystemColor recacheColor] + 197
9 com.apple.AppKit 0x00007fff99a74160 -[NSDynamicSystemColor initWithSelector:] + 89
10 com.apple.AppKit 0x00007fff99aa9819 +[NSColor alternateSelectedControlColor] + 80
11 com.apple.AppKit 0x00007fff99a835f1 +[NSColor colorWithCatalogName:colorName:] + 142
12 com.apple.AppKit 0x00007fff99a82fc0 +[NSCatalogColor newWithCoder:zone:] + 275
13 com.apple.AppKit 0x00007fff99a82e71 -[NSColor initWithCoder:] + 437
14 com.apple.Foundation 0x00007fff90f2790c _decodeObject_old + 331
15 com.apple.Foundation 0x00007fff90f274c1 _decodeValueOfObjCType + 1567
16 com.apple.Foundation 0x00007fff90f26b96 -[NSUnarchiver decodeValuesOfObjCTypes:] + 214
17 com.apple.AppKit 0x00007fff99acec53 -[NSColorList _decodeWithoutNameWithCoder:newStyle:] + 401
18 com.apple.AppKit 0x00007fff99acea55 -[NSColorList _parseArchivedList:] + 162
19 com.apple.AppKit 0x00007fff99ace7fd -[NSColorList _loadColors] + 419
20 com.apple.AppKit 0x00007fff99ace614 -[NSColorList colorWithKey:] + 33
21 com.apple.AppKit 0x00007fff99aa9e8d -[NSCatalogColor colorUsingColorSpaceName:device:] + 280
22 com.apple.AppKit 0x00007fff99aa9d51 -[NSDynamicSystemColor colorUsingColorSpaceName:device:] + 160
23 com.apple.AppKit 0x00007fff99acd375 -[NSTextFieldCell _textAttributes] + 380
24 com.apple.AppKit 0x00007fff99a7b5e5 -[NSCell _unformattedAttributedStringValue:] + 278
25 com.apple.AppKit 0x00007fff9a0f93e8 -[NSThemeFrame _updateTitleTextField] + 326
26 com.apple.AppKit 0x00007fff99a62c40 -[NSThemeFrame _tileTitlebarAndRedisplay:] + 1214
27 com.apple.AppKit 0x00007fff99a5954d -[NSThemeFrame _updateButtons] + 2735
28 com.apple.AppKit 0x00007fff9a0fb5a7 -[NSThemeFrame _moveTitlebarViewsToView:] + 724
29 com.apple.AppKit 0x00007fff9a0fcfc9 __49-[NSThemeFrame _floatTitlebarAndToolbarFromInit:]_block_invoke + 836
30 com.apple.AppKit 0x00007fff99ae6339 +[NSAnimationContext runAnimationGroup:completionHandler:] + 82
31 com.apple.AppKit 0x00007fff9a0fcc41 -[NSThemeFrame _floatTitlebarAndToolbarFromInit:] + 104
32 com.apple.AppKit 0x00007fff99a5774e -[NSThemeFrame initWithFrame:styleMask:owner:] + 243
33 com.apple.AppKit 0x00007fff99a55c96 -[NSWindow _commonInitFrame:styleMask:backing:defer:] + 614
34 com.apple.AppKit 0x00007fff99a553fc -[NSWindow _initContent:styleMask:backing:defer:contentView:] + 1477
35 com.apple.AppKit 0x00007fff99c8c40e -[NSPanel _initContent:styleMask:backing:defer:contentView:] + 51
36 com.apple.AppKit 0x00007fff99a54e2a -[NSWindow initWithContentRect:styleMask:backing:defer:] + 45
37 com.apple.AppKit 0x00007fff99c8c3c1 -[NSPanel initWithContentRect:styleMask:backing:defer:] + 78
38 com.apple.AppKit 0x00007fff99a52745 -[NSWindowTemplate nibInstantiate] + 567
39 com.apple.AppKit 0x00007fff99a2773b -[NSIBObjectData instantiateObject:] + 309
40 com.apple.AppKit 0x00007fff99f09d01 -[NSIBObjectData nibInstantiateWithOwner:options:topLevelObjects:] + 452
41 com.apple.AppKit 0x00007fff99a1bf05 loadNib + 384
42 com.apple.AppKit 0x00007fff99f89f80 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:options:withZone:ownerBundle:] + 313
43 com.apple.AppKit 0x00007fff99f8a67d +[NSBundle(NSNibLoadingInternal) _loadNibFile:externalNameTable:options:withZone:] + 150
44 com.apple.AppKit 0x00007fff99d2c3af _NXLoadNib + 196
45 com.apple.AppKit 0x00007fff99d2bd8f -[NSAlert init] + 95
46 com.apple.AppKit 0x00007fff99d6b9f3 +[NSAlert alertWithMessageText:defaultButton:alternateButton:otherButton:informativeTextW ithFormat:] + 131
47 com.apple.AppKit 0x00007fff99a3d64d __55-[NSPersistentUIRestorer promptToIgnorePersistentState]_block_invoke + 1021
48 com.apple.AppKit 0x00007fff99a3d20e -[NSApplication _suppressFinishLaunchingFromEventHandlersWhilePerformingBlock:] + 28
49 com.apple.AppKit 0x00007fff99a3d1ad -[NSPersistentUIRestorer promptToIgnorePersistentState] + 247
50 com.apple.AppKit 0x00007fff99a3ce9a -[NSApplication _reopenWindowsAsNecessaryIncludingRestorableState:registeringAsReady:completion Handler:] + 255
51 com.apple.AppKit 0x00007fff99a3cc69 -[NSApplication(NSAppleEventHandling) _handleAEOpenEvent:] + 561
52 com.apple.AppKit 0x00007fff99a3c6b5 -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 244
53 com.apple.Foundation 0x00007fff90efd458 -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 290
54 com.apple.Foundation 0x00007fff90efd2c9 _NSAppleEventManagerGenericHandler + 102
55 com.apple.AE 0x00007fff92fda99c aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned int, unsigned char*) + 531
56 com.apple.AE 0x00007fff92fda719 dispatchEventAndSendReply(AEDesc const*, AEDesc*) + 31
57 com.apple.AE 0x00007fff92fda623 aeProcessAppleEvent + 295
58 com.apple.HIToolbox 0x00007fff9c03337e AEProcessAppleEvent + 56
59 com.apple.AppKit 0x00007fff99a38d76 _DPSNextEvent + 2665
60 com.apple.AppKit 0x00007fff99a37e80 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 194
61 com.apple.Safari.framework 0x00000001017aaad0 -[BrowserApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 246
62 com.apple.AppKit 0x00007fff99a2be23 -[NSApplication run] + 594
63 com.apple.AppKit 0x00007fff99a172d4 NSApplicationMain + 1832
64 libdyld.dylib 0x00007fff90a5e5c9 start + 1
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff92a6722e kevent64 + 10
1 libdispatch.dylib 0x00007fff9ab14a6a _dispatch_mgr_thread + 52
Thread 2:
0 libsystem_kernel.dylib 0x00007fff92a66946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff98a4c4a1 start_wqthread + 13
Thread 3:
0 libsystem_kernel.dylib 0x00007fff92a66946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff98a4c4a1 start_wqthread + 13
Thread 4:
0 libsystem_kernel.dylib 0x00007fff92a66946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff98a4c4a1 start_wqthread + 13
Thread 5:
0 libsystem_kernel.dylib 0x00007fff92a66946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff98a4c4a1 start_wqthread + 13
Thread 6:: WebCore: IconDatabase
0 libsystem_kernel.dylib 0x00007fff92a66132 __psynch_cvwait + 10
1 com.apple.WebCore 0x000000010335e88b WebCore::IconDatabase::syncThreadMainLoop() + 411
2 com.apple.WebCore 0x000000010335b9d9 WebCore::IconDatabase::iconDatabaseSyncThread() + 361
3 com.apple.JavaScriptCore 0x000000010251aa9f ***::wtfThreadEntryPoint(void*) + 15
4 libsystem_pthread.dylib 0x00007fff98a4e2fc _pthread_body + 131
5 libsystem_pthread.dylib 0x00007fff98a4e279 _pthread_start + 176
6 libsystem_pthread.dylib 0x00007fff98a4c4b1 thread_start + 13
Thread 7:
0 libsystem_kernel.dylib 0x00007fff92a66946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff98a4c4a1 start_wqthread + 13
Thread 8:
0 libsystem_kernel.dylib 0x00007fff92a66946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff98a4c4a1 start_wqthread + 13
Thread 9:: com.apple.CoreAnimation.render-server
0 libsystem_kernel.dylib 0x00007fff92a6152e mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff92a6069f mach_msg + 55
2 com.apple.QuartzCore 0x00007fff9ab62d63 CA::Render::Server::server_thread(void*) + 198
3 com.apple.QuartzCore 0x00007fff9ab62c96 thread_fun + 25
4 libsystem_pthread.dylib 0x00007fff98a4e2fc _pthread_body + 131
5 libsystem_pthread.dylib 0x00007fff98a4e279 _pthread_start + 176
6 libsystem_pthread.dylib 0x00007fff98a4c4b1 thread_start + 13
Thread 10:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x00007fff92a6152e mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff92a6069f mach_msg + 55
2 com.apple.CoreFoundation 0x00007fff9713fb14 __CFRunLoopServiceMachPort + 212
3 com.apple.CoreFoundation 0x00007fff9713efdb __CFRunLoopRun + 1371
4 com.apple.CoreFoundation 0x00007fff9713e838 CFRunLoopRunSpecific + 296
5 com.apple.CFNetwork 0x00007fff914b0d20 +[NSURLConnection(Loader) _resourceLoadLoop:] + 434
6 com.apple.Foundation 0x00007fff90f43b7a __NSThread__main__ + 1345
7 libsystem_pthread.dylib 0x00007fff98a4e2fc _pthread_body + 131
8 libsystem_pthread.dylib 0x00007fff98a4e279 _pthread_start + 176
9 libsystem_pthread.dylib 0x00007fff98a4c4b1 thread_start + 13
Thread 11:: com.apple.CFSocket.private
0 libsystem_kernel.dylib 0x00007fff92a663f6 __select + 10
1 libsystem_pthread.dylib 0x00007fff98a4e2fc _pthread_body + 131
2 libsystem_pthread.dylib 0x00007fff98a4e279 _pthread_start + 176
3 libsystem_pthread.dylib 0x00007fff98a4c4b1 thread_start + 13
Thread 12:
0 libsystem_kernel.dylib 0x00007fff92a66946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff98a4c4a1 start_wqthread + 13
Thread 13:
0 libsystem_kernel.dylib 0x00007fff92a66946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff98a4c4a1 start_wqthread + 13
Thread 14:: JavaScriptCore::BlockFree
0 libsystem_kernel.dylib 0x00007fff92a66132 __psynch_cvwait + 10
1 libc++.1.dylib 0x00007fff9b06bd2e std::__1::condition_variable::__do_timed_wait(std::__1::unique_lock<std::__1::m utex>&, std::__1::chrono::time_point<std::__1::chrono::system_clock, std::__1::chrono::duration<long long, std::__1::ratio<1l, 1000000000l> > >) + 126
2 com.apple.JavaScriptCore 0x00000001027363fa JSC::BlockAllocator::waitForDuration(std::__1::chrono::duration<long long, std::__1::ratio<1l, 1000l> >) + 170
3 com.apple.JavaScriptCore 0x0000000102525244 JSC::BlockAllocator::blockFreeingThreadMain() + 84
4 com.apple.JavaScriptCore 0x000000010251aa9f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib 0x00007fff98a4e2fc _pthread_body + 131
6 libsystem_pthread.dylib 0x00007fff98a4e279 _pthread_start + 176
7 libsystem_pthread.dylib 0x00007fff98a4c4b1 thread_start + 13
Thread 15:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff92a66132 __psynch_cvwait + 10
1 libc++.1.dylib 0x00007fff9b06bc95 std::__1::condition_variable::wait(std::__1::unique_lock<std::__1::mutex>&) + 47
2 com.apple.JavaScriptCore 0x000000010252586b JSC::GCThread::waitForNextPhase() + 171
3 com.apple.JavaScriptCore 0x00000001025256c8 JSC::GCThread::gcThreadMain() + 88
4 com.apple.JavaScriptCore 0x000000010251aa9f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib 0x00007fff98a4e2fc _pthread_body + 131
6 libsystem_pthread.dylib 0x00007fff98a4e279 _pthread_start + 176
7 libsystem_pthread.dylib 0x00007fff98a4c4b1 thread_start + 13
Thread 16:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff92a66132 __psynch_cvwait + 10
1 libc++.1.dylib 0x00007fff9b06bc95 std::__1::condition_variable::wait(std::__1::unique_lock<std::__1::mutex>&) + 47
2 com.apple.JavaScriptCore 0x000000010252586b JSC::GCThread::waitForNextPhase() + 171
3 com.apple.JavaScriptCore 0x00000001025256c8 JSC::GCThread::gcThreadMain() + 88
4 com.apple.JavaScriptCore 0x000000010251aa9f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib 0x00007fff98a4e2fc _pthread_body + 131
6 libsystem_pthread.dylib 0x00007fff98a4e279 _pthread_start + 176
7 libsystem_pthread.dylib 0x00007fff98a4c4b1 thread_start + 13
Thread 17:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff92a66132 __psynch_cvwait + 10
1 libc++.1.dylib 0x00007fff9b06bc95 std::__1::condition_variable::wait(std::__1::unique_lock<std::__1::mutex>&) + 47
2 com.apple.JavaScriptCore 0x000000010252586b JSC::GCThread::waitForNextPhase() + 171
3 com.apple.JavaScriptCore 0x00000001025256c8 JSC::GCThread::gcThreadMain() + 88
4 com.apple.JavaScriptCore 0x000000010251aa9f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib 0x00007fff98a4e2fc _pthread_body + 131
6 libsystem_pthread.dylib 0x00007fff98a4e279 _pthread_start + 176
7 libsystem_pthread.dylib 0x00007fff98a4c4b1 thread_start + 13
Thread 18:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff92a66132 __psynch_cvwait + 10
1 libc++.1.dylib 0x00007fff9b06bc95 std::__1::condition_variable::wait(std::__1::unique_lock<std::__1::mutex>&) + 47
2 com.apple.JavaScriptCore 0x000000010252586b JSC::GCThread::waitForNextPhase() + 171
3 com.apple.JavaScriptCore 0x00000001025256c8 JSC::GCThread::gcThreadMain() + 88
4 com.apple.JavaScriptCore 0x000000010251aa9f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib 0x00007fff98a4e2fc _pthread_body + 131
6 libsystem_pthread.dylib 0x00007fff98a4e279 _pthread_start + 176
7 libsystem_pthread.dylib 0x00007fff98a4c4b1 thread_start + 13
Thread 19:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff92a66132 __psynch_cvwait + 10
1 libc++.1.dylib 0x00007fff9b06bc95 std::__1::condition_variable::wait(std::__1::unique_lock<std::__1::mutex>&) + 47
2 com.apple.JavaScriptCore 0x000000010252586b JSC::GCThread::waitForNextPhase() + 171
3 com.apple.JavaScriptCore 0x00000001025256c8 JSC::GCThread::gcThreadMain() + 88
4 com.apple.JavaScriptCore 0x000000010251aa9f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib 0x00007fff98a4e2fc _pthread_body + 131
6 libsystem_pthread.dylib 0x00007fff98a4e279 _pthread_start + 176
7 libsystem_pthread.dylib 0x00007fff98a4c4b1 thread_start + 13
Thread 20:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff92a66132 __psynch_cvwait + 10
1 libc++.1.dylib 0x00007fff9b06bc95 std::__1::condition_variable::wait(std::__1::unique_lock<std::__1::mutex>&) + 47
2 com.apple.JavaScriptCore 0x000000010252586b JSC::GCThread::waitForNextPhase() + 171
3 com.apple.JavaScriptCore 0x00000001025256c8 JSC::GCThread::gcThreadMain() + 88
4 com.apple.JavaScriptCore 0x000000010251aa9f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib 0x00007fff98a4e2fc _pthread_body + 131
6 libsystem_pthread.dylib 0x00007fff98a4e279 _pthread_start + 176
7 libsystem_pthread.dylib 0x00007fff98a4c4b1 thread_start + 13
Thread 21 Crashed:
0 libsystem_pthread.dylib 0x00007fff98a4c695 _pthread_mutex_lock + 87
1 libsystem_c.dylib 0x00007fff9bfafb78 vfprintf_l + 28
2 libsystem_c.dylib 0x00007fff9bfa8620 fprintf + 186
3 ??? 0x0000000109fab5dc 0 + 4462392796
Thread 21 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x00007fff7f4361d8 rcx: 0x00007fff7f4361f0 rdx: 0x00000000000000a0
rdi: 0x00007fff7f4361f0 rsi: 0x00007fff98a4cb14 rbp: 0x0000000109fa7e30 rsp: 0x0000000109fa7db0
r8: 0x0000000109faf000 r9: 0x0000000000000054 r10: 0x0000000000000000 r11: 0x0000000000000206
r12: 0x00007fff7f4356b8 r13: 0x0000000000000000 r14: 0x0000000000000000 r15: 0x0000000000000000
rip: 0x00007fff98a4c695 rfl: 0x0000000000010246 cr2: 0x0000000000000020
Logical CPU: 6
Error Code: 0x00000004
Trap Number: 14
Binary Images:
0x10172b000 - 0x10172bfff com.apple.Safari (8.0.2 - 10600.2.5) <2225AE13-780E-3234-9A05-9DD6D94EE96C> /Applications/Safari.app/Contents/MacOS/Safari
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0x7fff9172d000 - 0x7fff91735ff7 com.apple.AppleSRP (5.0 - 1) <01EC5144-D09A-3D6A-AE35-F6D48585F154> /System/Library/PrivateFrameworks/AppleSRP.framework/Versions/A/AppleSRP
0x7fff91740000 - 0x7fff91793ffb libAVFAudio.dylib (118.3) <CC124063-34DF-39E3-921A-2BA3EA8D6F38> /System/Library/Frameworks/AVFoundation.framework/Versions/A/Resources/libAVFAu dio.dylib
0x7fff91794000 - 0x7fff917bcffb libRIP.A.dylib (772) <9262437A-710A-397D-8E34-1CBFEA1FC5E1> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libRIP.A .dylib
0x7fff917d2000 - 0x7fff9193dff7 com.apple.audio.toolbox.AudioToolbox (1.12 - 1.12) <5C6DBEB4-F2EA-3262-B9FC-AFB89404C1DA> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x7fff919a4000 - 0x7fff919a6fff com.apple.OAuth (25 - 25) <EE765AF0-2BB6-3689-9EAA-689BF1F02A0D> /System/Library/PrivateFrameworks/OAuth.framework/Versions/A/OAuth
0x7fff91acf000 - 0x7fff91ad0fff liblangid.dylib (117) <B54A4AA0-2E53-3671-90F5-AFF711C0EB9E> /usr/lib/liblangid.dylib
0x7fff91ad1000 - 0x7fff91b01ff3 com.apple.CoreAVCHD (5.7.5 - 5750.4.1) <3E51287C-E97D-3886-BE88-8F6872400876> /System/Library/PrivateFrameworks/CoreAVCHD.framework/Versions/A/CoreAVCHD
0x7fff91b02000 - 0x7fff91b76fff com.apple.ApplicationServices.ATS (360 - 375) <62828B40-231D-3F81-8067-1903143DCB6B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x7fff91b77000 - 0x7fff920a0ff7 com.apple.QuartzComposer (5.1 - 325) <2007FD9E-A5CF-361E-A7DD-ACAF976860AD> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzCompose r.framework/Versions/A/QuartzComposer
0x7fff920a1000 - 0x7fff920a3ff7 libquarantine.dylib (76) <DC041627-2D92-361C-BABF-A869A5C72293> /usr/lib/system/libquarantine.dylib
0x7fff920a4000 - 0x7fff928fbff3 com.apple.CoreGraphics (1.600.0 - 772) <6364CBE3-3635-3A53-B448-9D19EF9FEA96> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics
0x7fff929b9000 - 0x7fff92a4dfff com.apple.ink.framework (10.9 - 213) <8E029630-1530-3734-A446-13353F0E7AC5> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
0x7fff92a50000 - 0x7fff92a6dfff libsystem_kernel.dylib (2782.1.97) <93E0E0A9-75B6-3904-BB4E-4BC7C05F4B6B> /usr/lib/system/libsystem_kernel.dylib
0x7fff92a6e000 - 0x7fff92ab4ff7 libauto.dylib (186) <A260789B-D4D8-316A-9490-254767B8A5F1> /usr/lib/libauto.dylib
0x7fff92ab5000 - 0x7fff92ae5fff libsystem_m.dylib (3086.1) <1E12AB45-6D96-36D0-A226-F24D9FB0D9D6> /usr/lib/system/libsystem_m.dylib
0x7fff92e1c000 - 0x7fff92e1cfff com.apple.ApplicationServices (48 - 48) <5BF7910B-C328-3BF8-BA4F-CE52B574CE01> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x7fff92e1d000 - 0x7fff92e22ff7 com.apple.MediaAccessibility (1.0 - 61) <00A3E0B6-79AC-387E-B282-AADFBD5722F6> /System/Library/Frameworks/MediaAccessibility.framework/Versions/A/MediaAccessi bility
0x7fff92e23000 - 0x7fff92e65fff com.apple.sociald.Social (87 - 87) <A32F7CCA-6D52-3F4E-8779-548E07A84738> /System/Library/Frameworks/Social.framework/Versions/A/Social
0x7fff92eb5000 - 0x7fff92f04ff7 com.apple.opencl (2.4.2 - 2.4.2) <6AE26E08-6EFC-3E1B-B202-EFA9C3E5B9D4> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x7fff92f05000 - 0x7fff92f52ff3 com.apple.CoreMediaIO (601.0 - 4749) <DDB756B3-A281-3791-9744-1F52CF8E5EDB> /System/Library/Frameworks/CoreMediaIO.framework/Versions/A/CoreMediaIO
0x7fff92f53000 - 0x7fff92f5afff libCGCMS.A.dylib (772) <E64DC779-A6CF-3B1F-8E57-C09C0B10670F> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGCMS .A.dylib
0x7fff92f8e000 - 0x7fff92f96fff libMatch.1.dylib (24) <C917279D-33C2-38A8-9BDD-18F3B24E6FBD> /usr/lib/libMatch.1.dylib
0x7fff92f97000 - 0x7fff92fbdff7 com.apple.ChunkingLibrary (2.1 - 163.1) <3514F2A4-38BD-3849-9286-B3B991057742> /System/Library/PrivateFrameworks/ChunkingLibrary.framework/Versions/A/Chunking Library
0x7fff92fbe000 - 0x7fff92fccfff com.apple.AddressBook.ContactsFoundation (9.0 - 1499) <1F879F4E-369A-38F7-A768-8B9009617479> /System/Library/PrivateFrameworks/ContactsFoundation.framework/Versions/A/Conta ctsFoundation
0x7fff92fcd000 - 0x7fff9302cff3 com.apple.AE (681 - 681) <7F544183-A515-31A8-B45F-89A167F56216> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
0x7fff9302d000 - 0x7fff93031fff libpam.2.dylib (20) <E805398D-9A92-31F8-8005-8DC188BD8B6E> /usr/lib/libpam.2.dylib
0x7fff930cb000 - 0x7fff930dcff7 libsystem_coretls.dylib (35.1.2) <EBBF7EF6-80D8-3F8F-825C-B412BD6D22C0> /usr/lib/system/libsystem_coretls.dylib
0x7fff930dd000 - 0x7fff93155ff7 com.apple.SystemConfiguration (1.14 - 1.14) <C269BCFD-ACAB-3331-BC7C-0430F0E84817> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x7fff93156000 - 0x7fff9319cffb libFontRegistry.dylib (134) <01B8034A-45FD-3360-A347-A1896F591363> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontRegistry.dylib
0x7fff931f8000 - 0x7fff931fcfff libsystem_stats.dylib (163.1.4) <1DB04436-5974-3F16-86CC-5FF5F390339C> /usr/lib/system/libsystem_stats.dylib
0x7fff93203000 - 0x7fff932a2df7 com.apple.AppleJPEG (1.0 - 1) <9BB3D7DF-630A-3E1C-A124-12D6C4D0DE70> /System/Library/PrivateFrameworks/AppleJPEG.framework/Versions/A/AppleJPEG
0x7fff932a3000 - 0x7fff932a4fff libsystem_secinit.dylib (18) <581DAD0F-6B63-3A48-B63B-917AF799ABAA> /usr/lib/system/libsystem_secinit.dylib
0x7fff932c7000 - 0x7fff932cbfff libCoreVMClient.dylib (79) <FC4E08E3-749E-32FF-B5E9-211F29864831> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClien t.dylib
0x7fff932cc000 - 0x7fff932defff libsasl2.2.dylib (193) <E523DD05-544B-3430-8AA9-672408A5AF8B> /usr/lib/libsasl2.2.dylib
0x7fff932ea000 - 0x7fff932ecfff libCVMSPluginSupport.dylib (11.0.7) <29D775BB-A11D-3140-A478-2A0DA1A87420> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCVMSPluginS upport.dylib
0x7fff932ed000 - 0x7fff933e1ff7 libFontParser.dylib (134) <506126F8-FDCE-3DE1-9DCA-E07FE658B597> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib
0x7fff933e6000 - 0x7fff934feffb com.apple.CoreText (352.0 - 454.1) <AB07DF12-BB1F-3275-A8A3-45F14BF872BF> /System/Library/Frameworks/CoreText.framework/Versions/A/CoreText
0x7fff934ff000 - 0x7fff935f2ff7 libJP2.dylib (1231) <58849E48-9CD2-38A1-9D48-FCE630F473EB> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJP2.dylib
0x7fff935f3000 - 0x7fff9360cfff com.apple.openscripting (1.4 - 162) <80DFF366-B950-3F79-903F-99DA0FFDB570> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x7fff9360d000 - 0x7fff93656ff3 com.apple.HIServices (1.22 - 519) <59D78E07-C3F1-3272-88F1-876B836D5517> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
0x7fff93871000 - 0x7fff938cbff7 com.apple.LanguageModeling (1.0 - 1) <ACA93FE0-A0E3-333E-AE3C-8EB7DE5F362F> /System/Library/PrivateFrameworks/LanguageModeling.framework/Versions/A/Languag eModeling
0x7fff938cc000 - 0x7fff938d4ffb libcopyfile.dylib (118.1.2) <0C68D3A6-ACDD-3EF3-991A-CC82C32AB836> /usr/lib/system/libcopyfile.dylib
0x7fff938d5000 - 0x7fff938ddffb com.apple.CoreServices.FSEvents (1210 - 1210) <782A9C69-7A45-31A7-8960-D08A36CBD0A7> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/FSEvent s.framework/Versions/A/FSEvents
0x7fff938de000 - 0x7fff93952ff3 com.apple.securityfoundation (6.0 - 55126) <E7FB7A4E-CB0B-37BA-ADD5-373B2A20A783> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
0x7fff93982000 - 0x7fff9399dff7 com.apple.aps.framework (4.0 - 4.0) <9955CAFD-D56B-36E9-BB41-6F7F73317EB5> /System/Library/PrivateFrameworks/ApplePushService.framework/Versions/A/ApplePu shService
0x7fff939ab000 - 0x7fff939e6fff com.apple.QD (301 - 301) <C4D2AD03-B839-350A-AAF0-B4A08F8BED77> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
0x7fff939e7000 - 0x7fff939e9ffb libCGXType.A.dylib (772) <7CB71BC6-D8EC-37BC-8243-41BAB086FAAA> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGXTy pe.A.dylib
0x7fff939ea000 - 0x7fff93b2cfff libsqlite3.dylib (168) <7B580EB9-9260-35FE-AE2F-276A2C242BAB> /usr/lib/libsqlite3.dylib
0x7fff93b2d000 - 0x7fff93b30ff7 com.apple.Mangrove (1.0 - 1) <2AF1CAE9-8BF9-33C4-9C1B-123DBAF1522B> /System/Library/PrivateFrameworks/Mangrove.framework/Versions/A/Mangrove
0x7fff93b33000 - 0x7fff93b44fff libcmph.dylib (1) <46EC3997-DB5E-38AE-BBBB-A035A54AD3C0> /usr/lib/libcmph.dylib
0x7fff93b45000 - 0x7fff93b65fff com.apple.IconServices (47.1 - 47.1) <E83DFE3B-6541-3736-96BB-26DC5D0100F1> /System/Library/PrivateFrameworks/IconServices.framework/Versions/A/IconService s
0x7fff93b73000 - 0x7fff93b7fff7 com.apple.OpenDirectory (10.10 - 187) <1D0066FC-1DEB-381B-B15C-4C009E0DF850> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x7fff93b80000 - 0x7fff93c28ff7 com.apple.PackageKit (3.0 - 434) <B6C2831E-914D-3E5F-B0E9-A7079489A6FD> /System/Library/PrivateFrameworks/PackageKit.framework/Versions/A/PackageKit
0x7fff93d81000 - 0x7fff93da4fff com.apple.Sharing (328.3 - 328.3) <FDEE49AD-8804-3760-9C14-8D1D10BBEA37> /System/Library/PrivateFrameworks/Sharing.framework/Versions/A/Sharing
0x7fff93da5000 - 0x7fff93daaff7 libmacho.dylib (862) <126CA2ED-DE91-308F-8881-B9DAEC3C63B6> /usr/lib/system/libmacho.dylib
0x7fff93dab000 - 0x7fff93df7fff com.apple.corelocation (1486.17 - 1615.21) <DB68CEB9-0D51-3CB9-86A4-B0400CE6C515> /System/Library/Frameworks/CoreLocation.framework/Versions/A/CoreLocation
0x7fff93dfb000 - 0x7fff93dfbfff com.apple.Accelerate.vecLib (3.10 - vecLib 3.10) <A48738CA-5B6F-3D14-97E9-2BFDFC3DCC06> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
0x7fff93dfc000 - 0x7fff93e0afff libIASAuthReboot.dylib (920) <B165E345-197F-3DC7-A52B-64C34FD95D0A> /usr/lib/libIASAuthReboot.dylib
0x7fff93e0b000 - 0x7fff93e0dfff com.apple.EFILogin (2.0 - 2) <F0269EE2-3686-3A8A-8B83-F86974E35E90> /System/Library/PrivateFrameworks/EFILogin.framework/Versions/A/EFILogin
0x7fff93e0e000 - 0x7fff93e18ff7 com.apple.CrashReporterSupport (10.10 - 629) <EC97EA5E-3190-3717-A4A9-2F35A447E7A6> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
0x7fff93e19000 - 0x7fff94081ffb com.apple.security (7.0 - 57031.1.35) <96141D1F-614E-32C4-8AC2-F47481F23F43> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x7fff94088000 - 0x7fff94574fff com.apple.MediaToolbox (1.0 - 1562.19) <36062C5F-CC37-3F50-8383-07A9C8C75F33> /System/Library/Frameworks/MediaToolbox.framework/Versions/A/MediaToolbox
0x7fff94575000 - 0x7fff9458fff7 com.apple.AppleVPAFramework (1.0.30 - 1.0.30) <D47A2125-C72D-3298-B27D-D89EA0D55584> /System/Library/PrivateFrameworks/AppleVPA.framework/Versions/A/AppleVPA
0x7fff94590000 - 0x7fff94682fff libxml2.2.dylib (26) <B834E7C8-EC3E-3382-BC5A-DA38DC4D720C> /usr/lib/libxml2.2.dylib
0x7fff94683000 - 0x7fff94707ff7 com.apple.ViewBridge (99.1 - 99.1) <B36779D4-BEAF-36DD-83AF-E67F639BFF36> /System/Library/PrivateFrameworks/ViewBridge.framework/Versions/A/ViewBridge
0x7fff956c5000 - 0x7fff95994ff3 com.apple.CoreImage (10.0.33) <6E3DDA29-718B-3BDB-BFAF-F8C201BF93A4> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/CoreImage .framework/Versions/A/CoreImage
0x7fff95995000 - 0x7fff959c3fff com.apple.CoreServicesInternal (221.1 - 221.1) <51BAE6D2-84F3-392A-BFEC-A3B47B80A3D2> /System/Library/PrivateFrameworks/CoreServicesInternal.framework/Versions/A/Cor eServicesInternal
0x7fff959ec000 - 0x7fff95b1cfff com.apple.UIFoundation (1.0 - 1) <8E030D93-441C-3997-9CD2-55C8DFAC8B84> /System/Library/PrivateFrameworks/UIFoundation.framework/Versions/A/UIFoundatio n
0x7fff95b25000 - 0x7fff95b29ff7 libGIF.dylib (1231) <A349BA73-301E-3EDE-8A31-8ACE827C289E> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x7fff95b2a000 - 0x7fff95c41fe7 libvDSP.dylib (512) <52777555-F051-3BC2-A2D2-9645907E836D> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
0x7fff95dd2000 - 0x7fff95ddbfff com.apple.DisplayServicesFW (2.9 - 372.1) <30E61754-D83C-330A-AE60-533F27BEBFF5> /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayS ervices
0x7fff95e55000 - 0x7fff95e56fff com.apple.TrustEvaluationAgent (2.0 - 25) <2D61A2C3-C83E-3A3F-8EC1-736DBEC250AB> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent
0x7fff95e57000 - 0x7fff9603cff3 libicucore.A.dylib (531.30) <EF0E7544-E317-3550-A962-6AE65E78AF17> /usr/lib/libicucore.A.dylib
0x7fff9603d000 - 0x7fff96041ff7 com.apple.TCC (1.0 - 1) <AFC32F8F-BCD5-313C-B66E-5AB8591EC066> /System/Library/PrivateFrameworks/TCC.framework/Versions/A/TCC
0x7fff96042000 - 0x7fff96472fff com.apple.vision.FaceCore (3.1.6 - 3.1.6) <C3B823AA-C261-37D3-B4AC-C59CE91C8241> /System/Library/PrivateFrameworks/FaceCore.framework/Versions/A/FaceCore
0x7fff96473000 - 0x7fff96550ff7 com.apple.QuickLookUIFramework (5.0 - 675) <84FEB409-7D7A-35AC-83BE-F79FB293E23E> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuickLookUI.f ramework/Versions/A/QuickLookUI
0x7fff9658e000 - 0x7fff965bdfff com.apple.securityinterface (10.0 - 55058) <21F38170-2D3D-3FA2-B0EC-379482AFA5E4> /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
0x7fff965c7000 - 0x7fff966eefff com.apple.coreui (2.1 - 305) <BB430677-D1F7-38DD-8F05-70E54352B8B5> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x7fff96731000 - 0x7fff96764ff7 com.apple.MediaKit (16 - 757) <345EDAFE-3E39-3B0F-8D84-54657EC4396D> /System/Library/PrivateFrameworks/MediaKit.framework/Versions/A/MediaKit
0x7fff96765000 - 0x7fff96765fff libOpenScriptingUtil.dylib (162) <EFD79173-A9DA-3AE6-BE15-3948938204A6> /usr/lib/libOpenScriptingUtil.dylib
0x7fff96816000 - 0x7fff96863ff3 com.apple.print.framework.PrintCore (10.0 - 451) <3CA58254-D14F-3913-9DFB-CAC499570CC7> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x7fff96864000 - 0x7fff968d0fff com.apple.framework.CoreWLAN (5.0 - 500.35.2) <ACBAAB0A-BCC7-37CF-AAFB-2DA1733F2682> /System/Library/Frameworks/CoreWLAN.framework/Versions/A/CoreWLAN
0x7fff968d1000 - 0x7fff96a2fff3 com.apple.avfoundation (2.0 - 889.10) <4D1735C4-D055-31E9-8051-FED29F41F4F6> /System/Library/Frameworks/AVFoundation.framework/Versions/A/AVFoundation
0x7fff96a30000 - 0x7fff96ac1fff com.apple.SoftwareUpdate.framework (6 - 744) <4EBCE244-C676-3228-BF4B-645B143C1B97> /System/Library/PrivateFrameworks/SoftwareUpdate.framework/Versions/A/SoftwareU pdate
0x7fff96ac7000 - 0x7fff96accff7 libunwind.dylib (35.3) <BE7E51A0-B6EA-3A54-9CCA-9D88F683A6D6> /usr/lib/system/libunwind.dylib
0x7fff96acd000 - 0x7fff96ad6fff libGFXShared.dylib (11.0.7) <EC449E3A-D9D2You may have installed the "Genieo" or "InstallMac" ad-injection malware. Follow the instructions on this Apple Support page to remove it.
Back up all data before making any changes.
Besides the files listed in the linked support article, you may also need to remove this file in the same way:
~/Library/LaunchAgents/com.genieo.completer.ltvbit.plist
If there are other items with a name that includes "Genieo" or "genieo" alongside any of those you find, remove them as well.
One of the steps in the article is to remove malicious Safari extensions. Do the equivalent in the Chrome and Firefox browsers, if you use either of those. If Safari crashes on launch, skip that step and come back to it after you've done everything else.
If you don't find any of the files or extensions listed, or if removing them doesn't stop the ad injection, then you may have one of the other kinds of adware covered by the support article. Follow the rest of the instructions in the article.
Make sure you don't repeat the mistake that led you to install the malware. Chances are you got it from an Internet cesspit such as "Softonic" or "CNET Download." Never visit either of those sites again. You might also have downloaded it from an ad in a page on some other site. The ad would probably have included a large green button labeled "Download" or "Download Now" in white letters. The button is designed to confuse people who intend to download something else on the same page. If you ever download a file that isn't obviously what you expected, delete it immediately.
In the Security & Privacy pane of System Preferences, select the General tab. The radio button marked Anywhere should not be selected. If it is, click the lock icon to unlock the settings, then select one of the other buttons. After that, don't ignore a warning that you are about to run or install an application from an unknown developer.
Still in System Preferences, open the App Store or Software Update pane and check the box marked
Install system data files and security updates
if it's not already checked. -
Can't convert Canon CR2 RAW files to photoshop CS2- please help!
I have a Canon EOS Rebel XT and am using Photoshop CS2 and can not open my Raw images. Canon saves the images as a CS2 file. I guess needs converting.. Please Help!!
Daag Kees,
>[Kees] DNG converter 4_3_1 don't convert my raw Leica M8- images to digital negatives files that will open in Photoshop CS 8.0.1. (Camera raw 2.0).
Of course not. You need ACR (Camera Raw) version 2.4. Version 2.0 does NOT support DNGs.
After you correctly install ACR 2.4 according to the instructions on the download page and after you relaunch Photoshop, you need to Purge the Cache for each folder.
>[Michael] Simply run the DNG converter and point it at your M8 raw files and they will be converted to DNG.
Nope. Point the DNG Converter to a folder containing RAW files, not to the raw files themselves. The DNG Converter works on Folders containing raw files, not on individual files.
>What means "using Bridge" ?
Forget that. It does NOT apply to Photoshop 8.x. In CS3, you can have ACR hosted either by Photoshop or by Bridge. Photoshop 8.x doesn't even have Bridge.
Prettige Kerstdagen! -
Converting a FCP sequence to Windows Media File - please help!
Hi fellow mac users, please help if you can would mean the world to me! I'm trying to export an edited sequence (32mins in length) from FCP 5 using Quicktime conversion to a Windows Media File. Although I'm able to launch the process successfully, it just seems to convert the very first minute or two and not the entire thing! I'm not well versed in these technical issues, so have no clue how to figure this out. I've even tried in vain to compress the sequence first, import into FCP and then try to export as WM but no luck. My boss is away and client is pushing and I'm stressing!
So if you can help, that would be fantastic!
many thanks in advance.Cleaner and Sorenson are huge and complex transcoders. You just need time and a credit card to download and then lots of time to experiment and figure out the quirks of each application. You do not have this time. Telestream offers a competitor called Episode. it's cool.
Get the full version of telestream's flip4Mac (if it was installed properly you can do this with a click on the system prerf panel for flip4mac). You will need a credit card. Be prepared for a very long transcode to WMP, even on a big Macintosh. I don't think you have the time for any of this nonsense.
http://www.flip4mac.com/
bogiesan
Message was edited by: David Bogie Chq-1 -
hey umm i tried turning my ipod on today after leaving it on charge and it wont turn on also i plugged it in to my computer and it seems not to be coming up in the itunes store someone please help !
Also see:
iOS: Not responding or does not turn on -
Hi
Need help please. My son was on my laptop don't know what he did. I like to downloaded ringtones i them send them to my email a few days ago it was good well today i went to send the ringtone tried to open it and it wont let me.
before i had the itunes icon with m4r under it and it was good today it had and icon that looks like a sheet of paper and this next to it ATT0025.dat when it opens it just goes to itunes with no song in my tones list it dosent ask for opition to choose how to open please help me fix this to my earlier icon
thx
giaLooks like it could be related to the Prokit error...
Follow the instructions exactly, no more, no less.
After the procedure follow the link at the end of the page and download/Install Prokit 7.
http://support.apple.com/kb/TS3968
If there are still problems try opening Logic in 32-bit mode, then switch back to 64-bit -
Dvd doesn't burn correctly? Wont Export? And ACVHD conversion quality poor? please help
Im new to using Final Cut Pro X, i have a sony camcorder and it records into AVCHD, so i had to get a converter, i decided to go with Aunsoft Final Mate. I converted the files into H.246, and the quality was alot worse than expected. (can anybody suggested a better output file). Then into Final Cut, my first attempt burned to DVD via the onboard disc drive (MacBook Pro) and it stuttered all the way through even though it worked fine on the Mac. Then i attempted to export and burn through idvd, but the export kept getting stuck on 24%. So then i tried to burn it direct from Final Cut again and it wouldnt work, kept getting error message 0 qt. So i had to delete my clip and start again. Has anybody had these issues, or anybody know if there is anything i can do. Thanks
If you're shooting AVCHD youy don't need to convert your files. The media is already H.264 and can be imported from the camera.
Sounds like you hava disc playback problem. Might haev to do with what's happening on that computer. -
IPod wont download videos purchased from i tunes please help.
itunes shows that the tv shows are there but they wont transfer when i update
Smae problem here ??? I have a 60gb ipod video and cannot synch the "for the birds" video purchased from itunes. I have updted all my ipod and itunes software to no avail.
I even went through their tutorial and downloaded the sample .m4v video from their site (their test procedure) and everything with that sample file synched fine.
I suspect that there is some form of protection that is not allowing the "for the birds" video which was purchased to synch to my own ipod.
No error messages are reported.
Any help???? -
How do you convert .mov to .mpeg or .wmv?! please help!!!
i made a video and put it up on YouTube.com, and tons of people have emailed me saying they want to download it. however, the only format i can put it in is .mov and .mp4 and windows computers can't play these formants.....at least i don't think they can. can they play .mov? i know for a fact they can't play .mp4......
so i was hoping someone knows about some type of converter so I can let my windows friends download it.....that way they don't have to go to youtube all the time just to see it.....if you do, it has to be a free download cuz i'm poor. lol.
thanks again......
remember, i'm trying to convert .mp4 or .mov TO .wmv or .mpeg* the .mov container can be handled by any PC with a free download of Quicktime for Windows; but many PC users hesitate doing so, because on the Apple website it looks like you instali iTunes too... many PC don't like that...
* .mp4 can be handled by any actual PC mediaplayer... again: PC users are used to import .wmv (or the very old .avi container/not supported by YouTube)
* for exporting .wmv on a Mac, you need to buy a licence at www.flip4mac.com
* mpeg... the MotionPictureExpertGroup published many codecs... mpeg1, mpeg2, mpeg4, h261, h264. .... but using iM as exporter, all these mpegs will be "hidden" in the QT container .mov... with QTpro you can strip-off the container, but I recommed the beginner to use one of the above mentioned options...... -
Convert 7.1 VI's to 7.0, please help
Can someone convert these VI's from 7.1 to 7.0 for me?
Thanks in advance.
Attachments:
7.1VI's.zip 189 KBHi mih,
why don't you attach with extension zip?
Best regards,
GerdW
CLAD, using 2009SP1 + LV2011SP1 + LV2014SP1 on WinXP+Win7+cRIO
Kudos are welcome
Attachments:
VI_LV70.zip 148 KB
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