Phone 5c won't connect to iTunes
I phone won't connect to i tunes and won't let me use my payment info
Hi Bassmann111,
Welcome to the Support Communities!
The article below will explain how to update your billing information for the iTunes Store account.
iTunes Store: Changing your payment information
http://support.apple.com/kb/HT1918
Cheers,
- Judy
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Iphone 4s screen is black, phone is on, wont connect to itunes
A couple of days ago, I dropped my phone in the toilet. I got it out in about three seconds, dried it off and put it in a bag of rice for 40 hours.When I took it out of the rice, I plugged it in to my charger, it showed that it was charging and then i pressed the home button again and nothing happened, so i left it overnight. Then, today my phone charged and turned on, without the power button working. I was able to use all of the othe rfeatures until suddenly the screen went black. Now the screen is black, but the phone is still on and receiving notifications. I tried to connect it to itunes so i could restore the factory settings (someone on the internet told me that would work), however, my phone won't connect to itunes. What should I do?
Reset your device: hold down the home button along with the sleep/wake button until you see the Apple, then let go. (No data loss)
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My iphone 5 is in recovery mode and won't connect to itunes
I was trying to update my phone using itunes but now my iphone 5 is stuck in recovery mode and won't connect to itunes.
Hello nancarter97,
Thank you for the details of the issue you are experiencing with your iPhone 5. I would be concerned too if my iPhone was stuck in recovery mode and not recognized in iTunes so that you can restore it.
I recommend the following article for the issue you described and specifically this step:
5. Use iTunes to restore your device.
If you don't see your device in iTunes, follow these steps for Mac or these for Windows.
Find the full article here:
If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
Thank you for using Apple Support Communities.
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Not enough storage on icloud and iphone 5s won't connect to itunes
my iphone 5s is out of storage in icloud. i can't back up my phone with icloud and i've tried to delete photos and apps and emails and it hasnt made a dent. and my iphone won't connect to itunes on my computer. i've connected my phone to my computer before and iv tried everything i know to get it to connect but it wont, and the question will pop up on my phone if i want to trust my computer and i say trust because iv done it before but it still wont connect! please help.
When you delete camera roll photos, it doen't reduce your iCloud storage because camera roll photos are only stored on your device. It will reduce the size of your next backup though because the camera roll is included in the backup. (Deleting photo stream photos won't make any difference because they are not stored in your iCloud account.) That's why I was asking if you saw a reduction in the estimated size of your next backup after deleting camera roll photos. You can see the estimated size of your next backup by going to Settings>iCloud>Storage & Backup>Manage Storage, then tap the name of your device under Backups and look under Backup Options. This same screen gives you a list of the amount of data being used by the camera roll and your apps in the next backup, with the option to exclude these from the backup.
Deleting email should reduce your iCloud storage as it is stored in your iCloud account.
You're probably going to have problems backing up 4 devices to the same iCloud account without purchasing additional storage. Most device backups are in excess of 1GB. Four device would probably exhaust your free 5GBs of storage, leaving you no room for email, contacts, calendars, notes and other synced data. If you don't need to share the same data with all four devices, another option would be to migrate some (or all) of them to separate accounts, giving them 5GB of free storage each. Another option would be to backup some of the device to your computer using iTunes rather than iCloud.
This article provides some suggestions on ways to reduce your iCloud storage: http://support.apple.com/kb/ht4847. -
IPhone 2G won't connect to iTunes
I did a factory reset on my original iPhone, now it won't connect to iTunes.
iTunes is up to date (v11.4), an iOS is also (v 3.1.3).
What gives, Apple??? It worked fine before the restore.Yes, I tried recovery and DFU. Neither works. Even when the phone is clearly in recovery and dfu modes, it still doesn't show up on iTunes or even device manager. I've also tried downgrading iTunes to an old version, but still no luck. I've tried PC's and Macs; I've tried new cables. I think Apple is bricking old phones to get people to buy new ones.
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I am locked out of my iPad 2, I can't back it up because it won't connect to iTunes (because it's locked with a password) and I need it for school, it has all of my school work on it and the school doesn't have or passwords. I can't loose all of my work. PLEASE HELP ME!!!
Hi ebby,
Here are the instructions for a disabled device - hopefully you have sync'd with your computer before now?
http://support.apple.com/kb/HT1212
Good luck!
Cheers,
GB -
Apple TV won't connect to iTunes and does not show up in my devices list in iTunes.
My older model Apple TV won't connect to iTunes and does not show up in my devices list in iTunes. I have two Apple TVs in my house and I can't imagine that this is part of the problem but I mention it just in case. My other Apple TV is brand new and it connects to iTunes just fine. I've tried most of the "fixes" and one says to Force Sync but I can't since Apple TV isn't in my device list. Another "Fix" said to Navigate the Apple TV to Settings --> Downloads --> Check for Downloads, but when I tried that there was no option for "Downloads" under the Settings Heading. I'm at a loss. Please help. Could this be an issue with too many authorized devices? We have three iPads, two iPhones, laptop, desktop, two Apple TVs, and an iPod and most of them are syncing the same music playlists and whatnot... have I run out of rope?
hi, just posting to everyone in general..its not you, or your apple tv, it is itunes.
ok, ive had the exact same issues for weeks now, as with everyone i had done the lastest upgrade and no longer could see/sync my gen 1 appleTV.........so, i removed the upgrade and went back to the prev version, even though it was showing in my prefs under appleTV, it still wouldnt show in the side panel under devices....i gave up.
This week i was determined to get it to work! So i started from scratch, totally removed itunes and started back with version 9 and upgrade each version from there, i had no luck, ic clicked find appleTvs but it wouldnt....however i just d/l version 9.2.0.61 and BINGO!. No sooner has it opened and up popped the side panel devices list, showing my appleTV..all ready to be synced etc. I immediately panicked of course haha..and set it all up and its working perfectly.
...Only catch now is that this older version will not be compatiable with my iphone, which i do keep music on...seems we cant win. grrrrrrrrrrrrrrrr this will be the same for all the latest apple products.
Apple needs to allow more than one version of itunes per pc OR perhaps they could get their act together and include all of the millions of APPLETV GEN1 owners in there latest upgrading..after all, THEY made the product and THEY do sell the movies/tv shows, perhaps they could stop making all the upgrade all about the music only!......on which i might add why not incluse movies/tv shows in icloud! yet another upgrade that should be included in the APPLETV GERNERATION 1!..yes we do still exist!
at the very least, im happy ive managed to get all my movies etc onto the apple tv, where ill keep them and from now on d/l directly onto my apple tv. I usually d/l to my laptop and then send them to the appletv but while trying to get all this sorted i did a test, i d/l a movie using my appletv hoping it would somehow let itunes "find" it and getting it to show up in my device list, but it didnt work, however it did sync/send the movie to itunes.. so at least i could save a back up copy.
good luck trying, as i said this has been weeks and this is the only solution ive found so far....and going through these forums its obviouse its itunes thats the issue, NOT Our apple tvs. -
I recently aquired a new iphone 4s because my old one broke. I backed it up on my itunes but now it wont give me the option of using the phone, it just says connect to itunes. I have synced it several times now and dont know what to do, please help me!!
I recently created a new apple ID
Bad idea.
Content bought with an Apple ID is forever associated with that Apple ID. Apple will not transfer content from one Apple ID to another and Apple will not merge Apple IDs. Unless you are prepared to forfeit all the previously purchased content and buy it all again with the new Apple ID, you will need to maintain the old ID to update and redownload your content. -
My ipod touch is not working and it won't connect to itunes either what do I do? HELP PLEASE!!!
My ipod touch is not working and it won't connect to itunes either what do I do? HELP PLEASE!!!
My ipod touch is not working and it won't connect to itunes either what do I do? HELP PLEASE!!!
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New ipod touch won't connect to itunes
My new iPod touch won't connect to itunes on my iMac. I have several devices already connected to this itunes library, any suggestions? Thanks.
See:
iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X
You need iTunes 10.5 or later and that requires OSX 10.5.8 or later. -
I tried to update to newest version via pc. I got error because i didn't have this recovery program disc that was supposed to come with the purchase so it says, but it didn't and now my ipod touch 8gb won't connect with itunes anymore and is stuck on a screen displaying an itunes icon with a usb icon.
oke i'm not done with the whole thing, but i'm doing that right now. Most of the advice I've already read didn't work and at a certain point it said something about shutting down programs then restart. but i notice that there are some pretty important system things in that list and i don't want to mess up my pc :s i'm not a pc genius... and because i'm dutch and my pc-language is in dutch I often have trouble translating and well... i don't always understand the technical stuff in all the articles -_-
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Alright, here are the details: my iPod Touch 5th gen. is stuck in recovery mode, and it won't connect to iTunes so I can restore it. Now, I know I have the latest version of iTunes, I have deleted it & reinstalled it, and even restarted my computer, but it still won't come up in iTunes...What should I do??
Try:
- iOS: Not responding or does not turn on
When it says place the iPod in recovery mode use one of these program
For PC
RecBoot: Easy Way to Put iPhone into Recovery Mode
If necessary:
Download QTMLClient.dll & iTunesMobileDevice.dll for RecBoot
and
RecBoot tip
For MAC or PC
The Firmware Umbrella - TinyUmbrella
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
I dropped my ipod touch 3 generation into some water. I let it dry off completely befor turning it back on. Now it shows me the itunes logo and the usb cord picture. I restored my ipod, and now it won't connect to itunes or my computer. What should I do?
Hey
Does it charge when connected, if not you may have broken it..
You can always try an apple Genius at an Apple Store,
Jason -
IPod touch won't connect to iTunes after update
I updated my iPod touch but now it won't connect to iTunes, all I get is the connect to iTunes screen. I followed all the directions for the Apple support including shuting down my iPod, uninstalling all Apple programs from my computer, restarting my computer and reinstalling iTunes, as well as "using Msconfig to troubleshoot conflicts in Windows 7," but nothing has worked. Is there anything else I can do?
This is a step they should make MUCH easier to find for Ipod users. Here's the link: http://support.apple.com/kb/TS1538?viewlocale=en_US
I don't know how directive the link is, but the short and easy of it is this:
1. Go to your device manager
2. Click 'View' and select Devices By Connection
3. Make sure ACPI x64 (or 32) - based PC is expanded (Windows 7 users)
4. Scroll down until you see 'USB Composite Device'
- you should see Apple Mobile Device (recovery mode) in there or something similar
5. Right click the composite device and choose Update Driver Software
6. DO NOT automatically install software; choose 'browse my computer' instead
7. Choose to pick from a list of devices on your pc
8. Click "Have Disk" and browse your computer to this address:
C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers
9. Double click the usbaapl.inf file (it may have 64 next to it)
10. Click OK and continue the install process, including the 'Restore step when iTunes opens...AND THAT'S IT!!
Your iTunes will take all the appropriate steps (5-10 minutes) to restore your iPod. If I missed anything let me know. Otherwise, pass this on to your friends as Apple has made it inherently difficult to hunt down. Good luck!! -
I just updated my iPod to iOS 6 and now it won't connect to iTunes, and iTunes says to restore it, but if I restore it I will lose all of my data. What do I do?
Uhless this program will get the iPod out of recovery mode you will have to restore via iTunes.
RecBoot: Easy Way to Put iPhone into Recovery Mode
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