Phone 5S is in constant rebooting mode, showing Apple Logo on screen and a hard reboot has not helped.  What can I do?

phone 5S is in constant rebooting mode, showing Apple Logo on screen and a hard reboot has not helped.  What can I do?

Hello sherryfromindiana,
The article linked below details a number of tips that can help get your iPhone sorted and functioning again.
iOS: Not responding or does not turn on
http://support.apple.com/en-us/HT201412
Cheers,
Allen

Similar Messages

  • HT4235 if i reset my iphone3gs then why it shows apple logo on screen and didn't work

    i can't open my iphone 3gs because i reset it
    but after reset it it shows only apple logo on screen and don't start
    please help me

    Try and force iPad into Recovery Mode
    1. Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
    2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.
    3.While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
    4. Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears, release the Home button. iTunes should alert you that it has detected a device in recovery mode. Click OK, and then click Restore to restore the device.
    Note: Data will be lost. You may have to repeat the above many times.

  • My iphone is unlocked I was using it but one day tried to restore and since than its just showing apple logo on screen and phone is dead it does not get verification for serial number and imei from apple

    Hi
    My iphone became dead apple not verifying its serial no not the imei so should I throug in dustbin

    If it was officially unlocked by the carrier it was originally locked to, then it should have been fine.
    If it was hacked in any way to make it function as if it were unlocked, then upon restore the iOS firmware failed to re-install correctly and it is now a brick - so in that case, yup, might as well toss it in the trash.

  • I had to reboot my iMac, it froze... When I went to reboot it started up as usual... Made power sound, showed apple logo (white screen)... And pin wheel started after 3 to 4 mins., went tblack screen with error messages. Rebooted 5x, won't go paspinwheel

    I had to reboot my iMac, it froze... When I went to reboot it started up as usual... Made power sound, showed apple logo (white screen)... And pin wheel started after 3 to 4 mins., went to black screen with error messages. Rebooted 5x, shot off power source, disconnected external devices... Now won't go past pinwheel... Since it does not go to black screen, I cannot convey error messages... Please advise what I could try... Thank you... I have an iMac 2009... Upgrade operating system to new system this spring... Don.

    It is guitardad's again... I read past topics on this issue... As I am not overly computer savvy, I want to be careful that I don't mess things up further... Of course the extended warranty is done... There is talk about booting from the system disc...  I'm not sure if this is the first thing to do or not... Can the support community, advise me on what logical steps I should take ( in order) or direct me to a website and/ or you tube video that walks one safely through the processes... Once again thank you for reading and offering your advice... I am on fixed $$$ so I'm trying to avoid calling apple, unless I have no options and/or the suggestions do not resolve the issues... Tx again Don.

  • HT4623 just updated my iPhone 4s to ios6, now my phone won't turn back on. The apple logo comes on and sits then shuts off. I have held down the home button and on/off switch several times to reset, but same problem persists.

    just updated my iPhone 4s to ios6, now my phone won't turn back on. The apple logo comes on and sits then shuts off. Then comes back on and just sits.I have held down the home button and on/off switch several times to reset, but same problem persists.

    Place iPhone on Wall Charger for at least 10 minutes. Then keep on charger and Reset, hold both home and power buttons until the iPhone begins to start, this can take about 20 seconds of holding both buttons while on charger. If still problem, open iTunes 10.7 on computer, connect iPhone to computer with USB Cable, hold both home and power buttons for about 20 seconds until iTunes recognizes iPhone in Recovery Mode, then click Restore button of iTunes. If still problem, try DFU Mode Restore, here are the steps. Open iTunes on computer. Connect iPhone to computer with USB cable. Hold both Home and Power buttons, after exactly 10 seconds release the Power Button, keep holding the Home button until iTunes recognizes iPhone in Recovery Mode, usually about 20 seconds time. If the iPhone screen is black, blank this is DFU Mode. Click the Restore button of iTunes. DFU Mode can be difficult to enter sometimes, just keep trying. DFU Mode is a black, blank screen with iTunes saying Recovery Mode. If still problem and there is Warranty or AppleCare make Genius reservation and take to Apple for resolution.

  • HT201272 My A&E app will not install.  It shows on the purchased screen and says "Open" but will not install... Help

    My A&E app will not install.  It shows on the purchased screen and says "Open" but will not install... Help

    open sys. prefs, cd/dvd select how you want disc to open

  • I did force shutdown on my MacBook Pro (2006 year, 15.4"), so, when I tried to boot, it shows apple logo (as usual) and shuts down. When I booting MacBook with Option key pressed it shows lock icon and field for password. Please help me.

    I did force shutdown on my MacBook Pro (2006 year, 15.4"), so, when I tried to boot, it shows apple logo (as usual) and shuts down. When I booting MacBook with Option key pressed it shows lock icon and field for password. Please help me.

    Wait for advice on repairing a damaged filesystem.  Forceshutdown stops processs in mid-stream and leaves some parts not-valid.
    Do not proceed until you get that avice.

  • My iPod Touch shows the Apple logo splash screen and then turns off.

    When I turn my iPod Touch on, the Apple logo is shown and then it turns off. After a few seconds, it shows up again. It continues to do this non-stop. Is there anything I can do? Any help would be greatly Appriciated

    Let the battery fully drain. It may take awhile. After charging for at least an hour. If the iPod does not cycle on and off any more try:
    iOS: Not responding or does not turn on
    Otherwise it appears you have a hardware problem and an appointment at the genius Bar of an Apple store is in order.

  • 5th generation Ipod only shows apple logo, lights up, and restarts.

    The iPod is stuck restarting and showing the apple logo. When I try to restore iPod, says "can't mount Ipod", already tried the Five R's. and I tried charging the battery to see if that was the problem, did not work. Computer sometimes recognizes ipod, but only in Disk mode.

    Hi. try...
    1. Deinstalling all iTunes / quicktime / updater. Reboot the PC and install all the software from the CD again. Then try a RESTORE.... if that doesn't work.
    2. If you have access to another PC try the restore from there.... if that doesn't work.
    3. Contact Apple for a replacement.
    You'll find a few hits on the forum that talk about the ipod being formatted for Mac use and you have to restore to get it into a windows format. I had a replacement and info came with it from apple with this info.
    I had a problem with restoring, along the lines of 'disk write error / firmware error, which I eventually fixed by installing the Belkin USB card. Once I was sure the ipod was working OK I tried installing the software and restoring on a few different PC's that I have access to. Unfortunately results were pretty inconclusive as to configs that worked / didn't work.

  • My Mac only shows Apple logo at start and then suddenly off

    Dear all,
    I am freaking out right now. I tried to turn on my iMac. It firstly showed the Apple logo on grey screen. Loading logo appeared below and then suddenly my iMac was off. Any idea what happened?
    Wahyu

    No, but it sounds like a hardware issue or perhaps a bad hard drive.
    If you boot in verbose mode (hold down command-V at boot) do you see some words that indicate where in the process it's failing?

  • Iphone 3G shows Apple logo when starting and stops there.

    Hi, I just got an Iphone 3G 16GB yesterday from a person who had it for 10 days and did not like it. Before giving it to me me he did a general reset using the optino in the settings menu. When he gave it to me the Iphone was still doing the reset and it took 2 hours and 40 minutes to end it. At the end of the reset the screen showed the Apple logo and does not go further. All of this was done with the Iphone plugged in a power outlet to avoid interrupting the operation.
    I left it on for all the night just hoping it was a very long procedure but with no results (still the Apple logo and nothing else). This morning I tried to turn it off keeping the sleep/wake button pushed for some time but id did not even shut down. The only way I found to shut it down was to to push the Home button and the sleep/wake button together for a few seconds. When I tried to turn it on again pushing the sleep/wake button it showed the Apple logo again and nothing happened.
    COuld someone help me?
    Thanks in advance.

    Just to report that the problem was solved with Apple Support. They asked me to start Itunes, connect the usb cable to the computer, push the home button while connecting the USB connector to the Iphone. This way Itunes recognized the Iphone in recovery mode and restored everything automatically.
    Now the Iphone is working perfectly.
    Hope this helps.

  • Ipod shows apple logo then folder and exclamation point then shuts off

    how do i make my ipod work it alternates from the ipod logo to do not disconnect to the folder logo to shutting off and sometimes it just stops working period

    See these.
    iPod shows a folder icon with exclamation point after disconnecting.
    iPod shows a folder icon with exclamation point when you turn it on.
    iPod only shows an Apple logo and doesn't start up.
    Only Apple Logo appears on display when turned on.

  • HT4623 i just updated my 3s iphone with the latest update ios6.0 but now my phone will not work the screen is stuck on the apple logo coming on and off with out stopping. HELP !!!!!

    just updated my phone and now it doesn't work at all. apple logo queeps coming on and off on my sceern.

    Was your phone jailbroken or hacked to unlock it before you updated?

  • HT201412 My Ipod touch turns on, shows Apple logo, shut down, and again turn on , Apple logo and so on.

    once you press the on button, the ipod start the loop:
    1. black screen with apple logo for about 10 secondes
    2. turn off
    (back to 1)
    thanks for helping

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • Since IOS8 update my iPad loses cellular service every time it exits sleep mode.  Hard Reset has not helped.

    Each time I wake iPad from Sleep mode since IOS8 update I have no cellular service.  I have tried a Hard Reset as suggested by others, but the problem persists.

    ally917,
    Thank you for using the Apple Support Community. Due to the nature of your issue or question you may find more information by using another one of Apple's support resources - https://getsupport.apple.com/GetproductgroupList.action.
    All my best,
    Allen

Maybe you are looking for

  • MBP re-assembly: what adhesive to use between components?

    I'm putting a new hard drive in an old MBP, and the service manual says for re-sticking the infrared connector to the top of the hard drive +"Make sure the flex cable is re-adhered to its spot under the infrared connector."+ I don't think Kapton tape

  • Using the Alphabets & + in keypad

    When I make a international call on a BB or other phone, I end up typing  "+ <countrycode> <number>" How to use the "+" on the iPhone keypad? Can the alphabets be used to dial using the name of the contact? Smart phones have the feature to select use

  • Play/mute buttons open the browser not the media

    Dear Support, My curve 8520 play/mute &FF and rewind buttons if there is no song in the now playing list it opens the browser so please could you help me  regards Mahmoud

  • COM_PARTNER_BADI

    Hi All, I am implementing the BADI for partner determination. I am using the Method 'DETERMINATION_ADD_IN_2'. When I enter sold-to-party and press enter this method triggers. I thought i can pass the partner functions to the export parameter of this

  • Making the argument for Mac vs PC in a design studio

    I'm posting this on behalf of my wife, as forum registration seems to be broken at the moment: Help! - Mac under threat! I'm employed as a museum exhibition designer and have been asked by the new management to explain why the work I do cannot be don