Phone an sim disabled says connect to itunes and input ime number
it lit in red says connect to iTunes phone disabled..sim is locked as well
Hey janalp,
Thanks for using Apple Support Communities.
If your device displays a message saying it's disabled, follow this article. If the sim is locked you will want to see if it has a PIN to unlock it.
iOS: Forgot passcode or device disabled
http://support.apple.com/kb/ht1212
if you never synced your device with iTunes, if you don't have Find My iPhone set up, or if you can't get to your own computer. You'll need to put your device in recovery mode, which will erase the device and its passcode. Then you'll restore your device as new or from a backup.
iOS: Understanding the SIM PIN
http://support.apple.com/kb/HT1316
Have a nice day,
Mario
Similar Messages
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My ipod touch has been disabled and it says connect to itunes, and I dont have any access to the primary computer that i used first , what do I do ?
put it into recovery mode
See here
http://www.apple.com/support/ipodtouch/assistant/restore/
Then restore
http://support.apple.com/kb/HT1414
You'll probably lose all your data -
How can I disable my Ipod Touch that says connect to itunes and it won't let you slide to type in the password?
Connect the device to your iTunes library in recovery mode using the instructions in this Apple support document and restore the iPod.
iOS: Unable to update or restore
B-rock -
My iphone will not turn back on after i tried updating it !!!! It says connect to itunes and said it has to be restored but now it cant be restored or anything. this update messed up my phone !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Hi apiccolo5,
Thanks for visiting Apple Support Communities.
See these articles for steps that can help you resolve the issue you're seeing:
iOS: Unable to update or restore
http://support.apple.com/kb/ht1808
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/TS3694
Error 20, 21, 23, 26, 28, 29, 34, 36, 37, 40
These errors typically occur when security software interferes with the restore and update process. Follow Troubleshooting security software issues to resolve this issue. In rare cases, these errors may be a hardware issue. If the errors persist on another computer, the device may need service.
Also, check your hosts file to verify that it's not blocking iTunes from communicating with the update server. See iTunes: Advanced iTunes Store troubleshooting—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > Mac OS X > The hosts file may also be blocking the iTunes Store. If you have software used to perform unauthorized modifications to the iOS device, uninstall this software prior to editing the hosts file to prevent that software from automatically modifying the hosts file again on restart.
Best,
Jeremy -
I reset my phone now no service and says connect to itunes and nothing happens
i reset my iphone4s and now it says connect to itunes and nothing happens have no service either
Disabled
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
it says connect to itunes and then says you need to restore your iphone, so i restore it and then it says 'preparing to restore iphone' and has said that for 8 hours then it says it cant be done, what do i do?
-> iOS: Forgotten passcode or device disabled after entering wrong passcode
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I dissabled my ipod touch 4th generation. It says connect to itunes, and i did what it say to do but the "connect to itunes" screen never shows up...it just goes back to the "ipod is dissabled connect to itunes screen. What do i do?????
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
my iphone is stuck, it says connect to itunes, and when I aconnect it to my pc, my pc says restore data but everything will be erased and I don't wanna lose everything. please help me
If you have a graphic of iTunes and a cable displayed on your iDevice then it is in Recovery mode.
Check this to try an "exit"
http://osxdaily.com/2011/01/08/iphone-recovery-mode/ -
not able to get passcode off its doing nothing. it s just say connect to itune and it want do that so i guess i will send it back
You can't remove the Passcode if you can't remember it.
You have to restore the device within iTunes. You want to use the same computer that you always sync with so that you can restore your app data and settings. You can restore with any other computer, but you will lose everything on the iPad.
Instructions can be found here.
http://support.apple.com/kb/ht1212
You will probably need to restore using Recovery Mode. You can read about it here.
http://support.apple.com/kb/ht4097
Or you can follow these Recovery Mode Instructions
Disconnect the USB cable from the iPad, but leave the other end of the cable connected to your computer's USB port.
Turn off iPad: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for iPad to turn off.
If you cannot turn off iPad using the slider, press and hold the Sleep/Wake and Home buttons at the same time. When the iPad turns off, release the Sleep/Wake and Home buttons.
While pressing and holding the Home button, reconnect the USB cable to iPad. When you reconnect the USB cable, iPad should power on.
Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears you can release the Home button.
If necessary, open iTunes. You should see the recovery mode alert that iTunes has detected an iPad in recovery mode.
Use iTunes to restore iPad. -
Just updated my iPad it shut off and now say connect to iTunes and when I connect it it says restore ipad hit that button and says that it can't restore
iPad: Unable to update or restore
http://support.apple.com/kb/ht4097
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/TS3694
If you can’t update or restore your iOS device
http://support.apple.com/kb/ht1808
Cheers, Tom -
my iphone says connect to itunes and i have but when i connect it to itunes it wont restore because it says its locked with a password and i dont know the password. what do i do
iOS: Unable to update or restore
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my iphone 4 is disable and it says connect to iTunes so I connect it to iTunes and nothing happens I have done this a couple of times and it is really ******* me off and I need help
when I connect the USB plug into the computer it tells me iphone is in recovery mode you need to unlock before connecting to iTunes then when it say restore and update it does it for like 10-15 min then it turns on the phone then I have to do it all over again
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iphone 4s is disabled. It says connect to itunes. Itunes ays could not connect because phone is locked with a passcode and to enter passcode on iphone before it can be used with itunes, but I can't enter the passcode because 1) don't know it 2) it's disabled. The device also does not show up in itunes, so how can I restore the phone or unlock it?
Same answer as last time you asked the exact same question:
HT1430 Iphone 4s says disabled connect to itunes and itunes won't connect because phone locked with a passcode. I don't have the passcode to unlock the phone -
Attempted to download new ios 8.2 software, I can't use my phone now as it is saying connect to iTunes?! So I connected to iTunes and it isn't doing ANYTHING.
THIS IS CRAZY!!! Apple - GET YOUR CRAP TOGETHER!! Don't release an update if it isn't ready!!!!I just had my phone 5c screen replaced and it was working fine until I tried updating it 30 mins later, I was getting error messages and couldn't move past the Apple logo. so when I tried a factory restore I get a message saying It cannot restore or update my phone. Now my phone is stuck on restore mode screen and cannot load anything. I've tried restore on multiple computers and updating to latest itunes versions. Anyone know whats going on?
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my ipod touch 4g says ipod is disabled connect to itunes and when i do it says i have to put in my password but i cant because it is disabled
To bypass the passcode you need to place the iPod in recovery mode. See:
iPhone and iPod touch: Unable to update or restore
Then restore the iPod from backup via iTunes on your computer.
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