Phone Book Issues

I updated my blackberry last night and then when I went to check my Contacts, I saw that some of my contacts appeared to have been copied over onto other numbers. By this I mean that there are multiple contacts of the same name with different numbers under them. Now I am not sure how I might be able to possibly restore my phone to an earlier date before I made the update or just be able to restore my Contacts to how it was before. Can anyone possibly help me or give me some advise as to what I could do? I would really appreciate the help.

Hi and Welcome to the Forums!
It all depends -- on the device, there is no backup from which you can restore. If you made backups on your PC, then you could use those as source for a restore to that point. If you are synchronizing with a desktop PIM, then you could replace your BB contacts with those. But, again...it depends on your specific situation.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Similar Messages

I am facing issue in Receiving incoming calls, Name not getting displayed though the same has been saved in my phone book!! I have done sync from Windows contacts.. please help if some1 knows how to rectify the issue...

I am facing issue in Receiving incoming calls, Name not getting displayed though the same has been saved in my phone book!! I have done sync from Windows contacts.. please help if some1 knows how to rectify the issue...

Has your carrier been having issues with Call Display? Do the telephone numbers come up when people call, or does it just show 'Unknown Number' or 'Blocked' ?

Contacts issues - send contacts to at&t phone book or sim card? and un able to unsync email contact list with phone contact list

I have had several issues with my contacts on this phone. I cannot figure out how to send my contacts to the at&t phone book or to my sim card. The options/menu button in contacts is completely useless. It should give me the option on the sim card to transfer contacts form one list to another. I have already written on another forum about the contact list not letting me unsync one of my email contact lists and how I have 3 copies of all of my contacts because my email contacts are mixed in with my phone contacts.
BB really needs to fix this issue with the contact list because it is beyond frustrating. I even downloaded the new BB software today and it still hasn't been fixed.

OK...so this post is strictly about wanting to send your contacts to the SIM. That capability is one at a time only. And there's a reason for that.
The BB Address Book is robust, allowing you to have one name with multiple phone numbers and addresses. The SIM phonebook, on the other hand, is much less capable...if, for instance, you have one contact with three phone numbers in your BB Address Book, the SIM phonebook would require three separate entries to contain the same data (with the obvious duplication of the name on three separate records).
So, I must ask...why on earth do you want to send your contacts to your SIM? There are much better methods for moving your contacts from the BB to somewhere else...
Let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

I am using iphone4 and recently updated to 7.0.4 from then onwards having issues with phone book. It will open but not able to scrool up and down and all options are not working. Is any one facing same issues?

I am using iphone4 and recently updated to 7.0.4 from then onwards having issues with phone book. It will open but not able to scrool up and down and all options are not working. Is any one facing same issues?
Why apple also doing such kind of softwares? Cant they do testing before releasing the product?
Could any one help me out of this?
Thanks,
Rajesh

See this discussion...
https://discussions.apple.com/message/23731048#23731048

BlackBerry 10 OS, Problem with Phone-book(Contacts) application

Hi,
I am using my Z30 as bussnes phone, thus I have over 1600 contacts in it. Many clients have 2 phone lines; one is phone only line & another that is FAX for incoming calls and it is also used as phone for outcoming calls, so the first line is not busy all time. When my clients call me at Z30 form the "FAX" line (traditional line-to-mobile voice call) , my mobile does not show my clinets name(shows only the phone number which is calling me), even there is a contact with this number at my phone-book. I meen that the reverse lookup fails. It seems that reverse lookup does not work for FAX numbers!!!
Can this be fixed on the upcomming update ?
Regards,
Panos

Posting on this forum and giving feedback at the other link someone will be aware of your issue, you have to understand that there are many issues for BB to resolve and change and it does take time. However you can also reach the support team at Twitter, see the links on this page.
http://ca.blackberry.com/support/support-lander/Consumer.html
I cannot say one maker is better or worse than another but I am a member of Apple and things are not any better there.

Where is "Synchronize Phone Book" link?

The user manual states that you can Synchronize the Verizon 'Phone Book' and 'Calendar' with programs such as Outlook.
It states: Go to FIOS Digital Voice Account Manager and Click "Synchronize Phone Book” link in "Phone Book" and Click "Synchronize Calendar” link in "Calendar" to download the "Synchronization Wizard".
There are NO links in either "Phone Book" nor "Calendar" sections of the Account Manager. I also did a search in Verizon for the "Synchronization Wizard" and came up empty.
Anyone know why these links are missing from Digital Voice Account Manager and/or where can I download the tool needed for the synchronization.
Solved!
Go to Solution.

I spent several hours today fighting with this issue. Forget the Synching issue - even what is available on the website (a "SIMPLE" import of csv format file) is TOTAL garbage!
I am NOT a happy new FIOS user.
2 things were misrepresented to me:
(1) I was told VERY specifically that I could set up speed dials from the web site - who wants to spend hours punchingin 100 or more speed dial numbers (1 was told the service provided 200) via a keypad on the phone - UTTERLY RIDICULOUS and required due to the stupid need to dial 10 digits for every call - NOT AVAILABLE - LIE #1
(2) No matter what I tried I could not get all the fields to import from the csv file generated by OUTLOOK into the Vz FIOS phone book. Level 2 support couldn't solve it either.This entire function of moving contact info into the Vz website is a load of steaming stuff that also doesn' t work as advertised. DOES NOT WORK AS ADVERTISED INTHE USER GUID AND ON THE WEBSITE AVAILABLE - LIE #2
Tomorrow I will begin the formal process of reverting to copper and DSL. This sort of bogus enticement of people to change over to FIOS in order to benefit Verizon (I had no reason to leave DSL other than getting letters every week or so and knowing full well that eventually Verizon would force the switch anyway) is extremely poor business practice and I will be filing a complaint with the PUC.

How to reverse adding Facebook contacts into phone book

I added my Facebook contact details into my phone book after being asked if I want it. I misunderstood what it meant. How can I reverse it? Thanks

Look at the export file formats in Mail and then look inthe import function in Gmail and see what protocol matches. That isn't a OS X or Mac issue tall, its a Gmail issue and possibly better answered on an Gmail forum.

Pearl 8110 can't copy phone book in SIM to phone

For some reason I can not copy the contents of my SIM phone book to the "Contacts" phone book. I go through the steps listed and it looks like the contents are being coppied but when I go to the Contacts list it shows no contents. I do not know if I did something wrong or the firm ware has gone south. I have taken the battery out and then replaced it trying to restore it to factory setting but that did not seem to work. I am running V4.5.0.182
I hope someone can help.
Thanks,
John
Solved!
Go to Solution.

Hi John1942 and welcome to the BlackBerry Support Community Forums!
Its possible you may have a Filter set in your BlackBerry® smartphone's Address Book. From the Address Book, press the menu key and choose Filter. If there are any boxes checked, remove the check mark then check the Address Book again.
Thanks.
-CptS
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

All names in phone got erased automatically.I tried restarting the phone,didnt work.How do i recover names in phone book?

All names in phone got erased automatically.I tried restarting the phone,didnt work.How do i recover names in phone book?

That's an iCloud issue. Go to Settings > iCloud and turn off your Contacts, choose to keep the info on your phone, and then restart your phone, and then turn Contacts back on. If that doesn't work, delete your iCloud account from your phone, choose to keep the info on your phone, and then add the account again. If that doesn't work, go to settings > general > reset > reset network settings, and reconnect to your wifi network. If that doesn't work, restore from either an iTunes or iCloud backup.

I recently deleted a contact from my phone book and when I send a text the same contact appears.. How do I remove it?

I recently deleted a contact from my phone book and when I send a text the same contact appears.. How do I remove it?

I don't believe there's much you can do about it...have a look at the "More Like This" pane on the right side of this page.
One way though to eliminate the issue (although not a very good way) is to restore the phone as new.

Downloading phone book problem after "Jelly Bean" update

I own a 2011 Mitsubishi Outlander GT with Bluetooth (labeled as Link System) and a Motorola Droid RAZR. The vehicle has always recognized the phone as paired. Prior to "Jelly Bean", I had no problems downloading the entire phone book to the Bluetooth device in the vehicle. However, I had noticed on a recent trip that several new contacts were not recognized by the Link system. I realized that I needed to update the phonebook. I first deleted the old phone book from the vehicle, but I was then unable to download the new phone book to the vehicle. I tried several times but with no success. An additional Bluetooth symbol would appear to the left at the top of the phone display with the message "PBap connection request". The message would disappear after a second. But several seconds later, the upper left-hand Bluetooth symbol would also disappear, and the vehicle Bluetooth device would then inform me that the phone book download had failed. I contacted Verizon tech support last week, and the rep and I concluded that the Jelly Bean update was the problem, but she was unable to fix it. I also noticed elsewhere on the Verizon web site that several other people with different vehicles were also unable to download the phonebook from their Android phone to their vehicle's Bluetooth device.
I then realized that perhaps the Jelly Bean update had changed only how the Bluetooth on the phone interacted with the Bluetooth/Link system on the vehicle. I concluded that I needed to delete not just the old phone book from the vehicle's Bluetooth device, but also the pairing/recognition of the phone itself from the vehicle's Bluetooth device. I then reinstalled pairing/recognition of the Droid RAZR on the vehicle's Bluetooth device, and successfully downloaded the phone book from the RAZR to the Bluetooth device on the vehicle. This action should fix the problem on other vehicles as well.

Jandariea, I understand how frustrating this could be. You would think a software update would be fully baked and basic functions like Wifi would work. However, this is not the case with all Jelly Bean software updates. You sound more like the exception then the rule! Have you tried to disable/enable airplane mode? Does this issue only happen with your home wifi, or can you connect to a public Wifi (i.e. library or Starbucks)? Have you tried to do a master reset on the phone http://bit.ly/T1Ib1B ?^SP

IPhone. 6 phone book problem

I try to connect my new iphone6 to my car. All went ok except the fact that the phone book for some reason cant be transfer. My previous iphone5 had no problem what so ever. All we're transferred without any issue.

Hi, Pan67.
Thank you for visiting Apple Support Communities.
I understand your iPhone no longer syncs the address book with your system. Sometimes pairing the device with your vehicle again can solve this issue. You may need to reference your vehicle user guide for the pairing instructions and code.
iOS: Third-party Bluetooth accessories
http://support.apple.com/kb/ht1664
If the issue persists, here are some additional troubleshooting steps that may help. You may also have to reach out to the vehicle manufacture for firmware updates to the vehicle.
Get help using your iPhone, iPad, or iPod touch with your car stereo
http://support.apple.com/en-us/HT203412
Cheers,
Jason H.

Facebook and Phone book contact images

Hi, in my phone book doesn't appear anymore the immages of my contacts!! Some days ago....there were the same immages of facebook.Help!!!

On your Facebook app, you can refresh it by going to friends list.
Thanks.
Please thank those who help you by clicking the button.
If your issue has been solved, please resolve it by marking "Accept as Solution"

HI,I AM THE NEW MEMBER OF I PHONE 4 FAMILY.ANY ONE AN GUIDE ME , HOW TO ADD MY NOKIA PHONE BOOK CONTACTS IN I PHONE 4 . I USES NOKIA E-5 MODEL. KINDLY HELP PLEASE. THANKS AND BEST WISHES . SHRIJI MAHARAJ

HI,I AM THE NEW MEMBER OF I PHONE 4 FAMILY.ANY ONE AN GUIDE ME , HOW TO ADD MY NOKIA PHONE BOOK CONTACTS IN I PHONE 4 . I USES NOKIA E-5 MODEL. KINDLY HELP PLEASE. THANKS AND BEST WISHES . SHRIJI MAHARAJ

Hi, I see I haven't had any responses but these problems haven't been fixed.
I still haven't been able to transfer purchases from my phone to my comp so consequently have stopped purchasing on my phone.
I bought a couple of albums recently via itunes on my comp, and tried to tranfer them to my phone via a playlist, but the sync often crashes. One album transferred except for one song, and the other hasn't at all. What happens is that when I autofill from a playlist it often hangs for ages on the first song and then I have to quit the application altogether as nothing happens for ages. Basically, the whole Itunes software freezes.
After this I find it hasn't transferred any songs, but they do appear greyed out on my phone, which means it has transferred some basic data such as the titles, but not the song itself. When I try to repeat the process to complete the transfer Itunes tells me that it can't transfer because the songs are already on the phone, but they are not!! I can't click or remove on the greyed out items, so now I have a couple of almost full albums on my computer that I can't tranfer or install on my phone, and a whole bunch of greyed out songs on my phone that I can't play or remove!
The rest of the problems as above still stand. I downloaded the latest itunes OS updates but nothing's changed. I haven't done the very latest iphone update yet though because it says you need to make sure your stuff is backed up, and I don't want to lose the purchases I made on the phone that I can't transfer to my comp. I'm planning on uninstalling itunes completely and reinstalling but I have little faith that this will fix the issue.
Can someone please help at all?? I'm so sick of this!

HT1766 my iphone 5 has not shown contacts name when i make call or an incoming calls many of them shown in phone book,thy are saved.can somone help??

hi i was user of iphone4 since 3 years thats awsome experience but i bought iphone 5 <used> all well but for first time i have noticed that my fone didnt show contacts name even those are feed in my fone they perfectly show in phone book all of them are local numbers i tried many thing even i upgrade my iphone to ios7 but the problem is still there,i drop my fone in home and start to use my nolder iphone 4,could some one help that issue???

Did you get this fixed? I went from 4s to 5s and now iPhone 6. I kept my original Kia 30 pin connector cable and bought a 30 pin to lightning adaptor (the one-inch square thingie). Unfortunately it would not connect with my iphone 5s case getting in the way of the connector site, but I was able to shave off the extra plastic and make it work. Because the original Kia cable connects to both the audio and the USB, the adaptor works great. Don't use the non-Kia USB-lightning cable, it is missing the audio connector that the Kia original cable has; I'm wondering if that is the issue for you. I am able to get my phone calls as well as my music through the car. By the way, I never use the Kia dashboard controls; they're horrible.

Phone Book Issues

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