Phone broke how do i get a new one

verizon siad i can go online to get a new phone because the one i have now is broken. where do i go on the website to tell them them my problem so they can send me a new phone

Hi mrpolo35,
Let's review your replacement options! If you have insurance on your line you can get a replacement pronto by submitting an insurance claim http://bit.ly/07CrqPK online. If you are eligible for an upgrade just login at http://bit.ly/xB4iTc and click on the upgrade link on the left of the page. No insurance and no upgrade available? No problem, you can get a discounted phone with our http://bit.ly/KNnblU CPO Replacement program. You can also buy a phone from a third party as indicated by tikibar1 & Ashton Roesbery (thanks!). You can also buy at full price with our http://vz.to/ZILXBT device payment program.
AntonioC_VZWSupport
Follow us on Twitter at www.twitter.com/VZWSupport

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Message was edited by: NA Smith

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