Phone busy/not taking calls
My Xperia Z2 seems to be busy and not taking calls every once in a while, I hear people complaining my phone has been busy while they try to call me even tho it shouln't be. Its possible that this happens when the phone is recharging. Anyone else have the same problem or knows what I can do?
Try settings-apps-all-smart connect,clear data.Check if the same occurs.
All we have to decide is what to do with the time that is given to us - J.R.R. Tolkien
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I tried to update my iPad to iOS 7.0.2. and all I have now is screen asking to be connected to iTunes. Message tells me iPad is in 'recovery mode' and recommends 'restore' but that I would lose all data as this would restore factory settings. Any suggestions?
Apple helpline is 'not taking calls at this time'!!!Your data is already gone. Why did you not take regular backups of your data? Now you know why you should.
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Our phones are NOT recieving calls
Noticed it this morning that our cell phones were not recieving calls from anyone. Text messages, data, and out going calls all work normally. I called tech support they tried and couldn't get it to work. I went to the local Verizon store and they tested it and could not get it to work either. My wifes cell phone is doing this also. I have a Motorola Droid Razr and she has the Samsung Charge. Any ideas?
Go to Settings > Facetime.
Is it "on"?
Make sure your phone no. or correct email is set up. -
Help! My phone is not taking the whole screen! (edge around the screen)
I ve only been using my phone for less than a week. Today my phone was frozen so I hold down the home and the power button to do a reset. However, the apple logo appears and it took forever to get in the home menu so I hold down the buttons to reset the phone once again. The phone did get in the home screen after the second reboot but after that the size of the screen got smaller (Not taking the full screen) I turned off my phone and while I was under the sun i noticed that there is an edge around the screen! It is so noticable even I turned off the phone. So I used a full restore on my phone and now the edge is still there! Can anyone please tell me if they have the same problem before and know how to fix it(Like resizing the screen)? Thanks!!
Is it a thick border? or just a couple rows? Mine has that, and a lot of electronics have the same thing... they cut the size they need and only use the pixels they want/need to use.
For example I had a Zune and a new Nano that had the same thing... My Blackberry, and work cell phone... same thing.
If its a thick border, then yes call apple and get it replaced/repaired.
Message was edited by: Kalison -
I have erased my iphone 3 and want to reinstall the software but my phone is not taking software.
In reset setting i have used erase iphone option and after erasing the whole setting and contents i want to reinstall the software but my phone is not starting up only the apple image is there on the main screen. how can i reinstall software in my phone.
Was your iPhone jailbroken ?
Put it in DFU mode so that iTunes recognizes it in Recovery mode. Restore. -
My phone was working fine this am then I go to use it and there is a searching word in the left corner and I can not send a text or a call, i read what the online said to do and it did not work! Please help!
The searching is searching for your cell phone providor... without that being connect you will not be able to use your phone or text messages... try turning on Airplane mode for 30 seconds and turning it back off to see if it reboots the providor search.
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If I notice this problem (eg. someone calls me on another phone) and I make a call from my phone to someone else (which DOES work) then all the missed calls and SMS will come through. Almost as if the phone put the cellular radio to sleep and only wakes it up when I try to make a call.
I havent called Apple support yet, thought I would see if anyone else was having similar problems with their 5 (or maybe IOS6).Bring your phone into Apple for evaluation
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Tried calling apple care a dozen times and get a recording to call back. I have tried to install Leopard 3 times (on my 4th now). This must be nightmare for Apple - that they can’t even handle the phone calls! First disappointment I have ever had with an Apple product and I own them all!
I've been trying all afternoon to call. Was on terminal hold forever and now getting same thing you are.
glenn -
My phone will not make or receive calls since i did the update to 6.0
help, my phone will not make calls and i can not recieve calls since the updates
I updated the IOS 6 a month ago and now the issue arises just today. I can make outgoing calls but unable to receive incoming calls and text messages. When someone try to call me it always says no network coverage area, but eventually the signal bar is full. And I realised that when I'm making an outgoing call, and I used another device to call my phone and it able to receive. But when I'm not calling out, the call unable to receive and it says that Out of Network Coverage Area.
Please help me... -
Why iPhone not display call is waiting when i call some ones phone. And he/she is busy in another call. Where each n every phone has it.
Settings > Phone > Call Waiting > On.
Edit - what I provided is for when recieving a call when on another call.
I have never used any other cell phone with multiple carriers that provides this info. -
My two months old IPhone5(AT n T) not receiving calls ( quite a few times - Till now it happened around 15-16 times) even though signals are good,Because sometimes people are calling my landline and asking me that Is your phone switched off ? Infact network also good at that time.Not sure about the problem.
I contacted AT n T also and explained about the problem, They suggested to monitor few more days...whether it is real network issue or not. But I am very sure it is NOT network issue because one day I was waiting for my brother at my office open parking space, And i called my brother whether he is ready at his place so that i can go and pick him, but he told it takes sometime...and he told, he will call in 15 mins, So i was at the same location (NOT even moved 1 inch also ), just sitting and listening music and after 30 mins, I called him back and asked Still not ready, then he replied he was trying me from last 15 mins and it is going to voice mail , I got similar complaint from others as well. Today also my cousin called my landline and asked Is your phone switched off ? because i was trying to reach you but it is going to voice message, I saw the signals at that time, Signal strength is very good. I think there is some problem in Iphone5 may be LTE or something.
Taking phone to next levels is good, But it should NOT hamper it's basic phone functionality ( Make calls, receiving calls, Voice mail etc ). Please let me know if any fix for this.You say it started on yours after upgrading to iOS 8. I've been on iOS 8.0 for quite some time and only recently did this issue spring up.
The one thing I haven't tried is downgrading it back to iOS 7 (which would be a shame, but if it's the only answer...)
I'll get back to you once I've tried that. -
Have an iPhone 5. Phone does not ring when calls come in and texts sent from non-iPhones are delayed by 4-5 hours before receiving.
This morning I woke up thinking that I should turn off my iPhone and then call it from a land line. If the problem is the network then there would be a delay before I heard ringing.
I turned my iPhone off and called it. Right away I heard my message.
I turned my iPhone back on and called it. It rang right away!
So, did Virgin Mobile fix the problem or did turning my iPhone off fix the problem?
I don't know, but I'll take either. I do know that Virgin Mobile said it would be four days to check the problem. Did the problem get fixed yesterday when the four business days were up. I do know that I've had my iPhone on for a long, long time. Did upgrading to 6.1.1 or 6.1.2 cause the problem and turning my iPhone off reset my iPhone?
If you have delayed ringing problem and turning your iPhone off and on again resolved it, please post a note here.
P.S. I did call Virgin Mobile and its records show the investigation is still open. I hope my points get passed on to the investigators.
P.P.S. Reading my notes, I had turned my iPhone off and on last week. Maybe it's all the phase of the moon. -
Like I wrote on title, I am getting old and it is not easy to see E-mails, news etc. on a I phone! New I phone will not help me for the size.
If possible, everything without calls, I would like to use I Pad as direct unit, and for calls through I Pad over WIFI all calls. If a call as Skype, I would like
to use the I Pad as a monitor. Is this possible?
I found on a side that there is a product for people for better hearing, which can be put into the ears, using WIFI with I Phone.
If this product could be used also for I Pad as a Phone for hearing, and the I watch or I Pad as Microphone, it will be great for old Mac users.
Is this possible with our system know?
I am using Mac since Classic II! Would like to continue with the newest items with the possibility for old person with bad Eyes or Ears.
Looking forward for a kind answer
with regards
Christian an old Mac user!Definitely No
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Hi,
We are in the process of Migrating Cisco CUCM & Voice Gateway (From another vendor to Cisco).
The requirement is all internal calls between Cisco IP Phones & Lync to be flown through CUCM. Means internal extension to extension. Remaining all calls like Mobile, National, International, Toll Free, Emergency, Shared numbers calling to be routed
to Cisco Voice Gateway.
We created the test dial plan, Voice policies, Route and assigned it to couple of user from Lync (2 extensions) and from Cisco side we have taken 2 IP Phones which is pointed to new CUCM. We tested all below scenarios,everything was working fine.
Lync to Lync Call using internal Extension number – Routed through Cisco new CUCM
Lync to Cisco Call using internal Extension number – Routed through Cisco new CUCM
Cisco to Lync Call using internal Extension number – Routed through Cisco new CUCM
Lync to Hotline Numbers (66XX, 68XX Numbers) – Routed through Cisco Gateway
Lync to Shared Numbers starting with 600 (Verified the number 600535353) - Routed through Cisco Gateway
Lync to Emergency numbers & Toll Free Numbers (Not verified the emergency Number as we decided to do it at end) - Routed through Cisco Gateway
Lync to Landline Numbers – Any 7 digit numbers - Routed through Cisco Gateway
Lync to National Numbers – Starting with 3,4,6,7,8 followed by 7 digits - Routed through Cisco Gateway
Lync to Mobile Phones – Starting with 05 contains exactly 10 digits - Routed through Cisco Gateway
Lync to International Numbers – Starting 00 contains at least 11 digits - Routed through Cisco Gateway
All Incoming calls – From Landline, Mobiles, International Numbers - Routed through Cisco Gateway
Call Transfer – To another Lync Extension, Cisco Extension, Landline, Mobiles, International Number
Conference – with another Lync Extension, Cisco Extension, Landline, Mobiles, International Number
Call Forwarding – To another Number, Voice mail
Response Groups
Click to call – As if user try to place a call by directly click the number from Outlook, Websites will be in E.164 format
Dial in meeting – Conference calls are works fine
But when we roll out to the production we are facing issues listed below
1) The phones we used during testing are working which is using same dial plan, Voice policy, Route, PSTN Usage. But from production most of the phones are not working (using the same dial plan, voice policy, Route). Also Problem is only with external calls
as the internal calls are working fine between Cisco & Lync even in production (Routed through CUCM) NOTE: All incoming calls are working fine (From international, local, national, extension)
2) How long its going to take for Lync to push the new voice policies, Dial plans to the Phones?
3) Is there a way to forcefully update the policies, dial plans to the Phone?
4) Also the environment is using over 100 dial plans, so I just copied and pasted the Normalization rules that we tested and working fine. Most of the dial plans are assigned to individual users as every dial plan contains a normalization rule for
international calling with Unique Prefix (Example: User John international Normalization rules says #1234#00#CountrycodePhonenumber, means if John has to place the international call he need to dial #1234# followed by 00 and then country code, then actual
phone number). In this case how long its take for the users / phones to get updated with new dial plans?
6) Is it recommended to use multiple dial plans ? What are the best practices?
5) Also calls are working fine one & failing on subsequent tries. Means when I dial first 1 or 2 times. Call fails, but when I try 3rd time and subsequently it works. After some again there will be failure during 1 or 2 attempts. Why is it so?
6) After updating the dial policies, voice Route, Voice policies If i reboot all the phones from Switch, Will the changes take effect immediately?
7) Also when some one calling from mobile or external number to Lync extensions they cant here any Dial tones or caller tunes? Its working fine when they call Cisco Extensions. Also to Lync its working if we dial in E.164 Format, if we dial like 023XXXXX
format its not working. Any guess about this issue?
Waiting for some one to help,
Best regards
Krishna
Thanks & Regards Krishnakumar BHi,
1. As all incoming call worked normally, please double check outgoing ports for Lync FE Server and Mediation Server.
You can refer to the link of “Ports and protocols for internal servers in Lync Server 2013” below:
http://technet.microsoft.com/en-us/library/gg398833.aspx
2. When an administrator makes a change to Lync Server (for example, when an administrator creates a new voice policy or changes the Address Book server configuration settings) that change is recorded in the Central Management store.
In turn, the change must then be replicated to all the computers running Lync Server services or server roles.
So it may not replication completely immediately.
3. You can run the following cmdlet with Lync Server Management Shell on FE server to
forcibly replicate information to a computer: Invoke-CsManagementStoreReplication
4. As you used over 100 dial plans, it may be the issue of multiple dial plans. Would you please tell us why you created different dial plan for individual user with unique prefix?
5. Multiple dial plans and undue normalization rules may cause call fail. You can double check the normalization rule.
Best Regards,
Eason Huang
Eason Huang
TechNet Community Support -
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