PHONE CALL FROM BT HOW RUDE !!!!!!!!!!!!!!!!!!!!!!...

I HAVE JUST TAKEN A CALL FROM BT REGARDING MY OUTSTANDING BILL 
I EXPLAINED THAT I COULD NOT PAY TILL FIRDAY ( PAYDAY ) AS I HAVE NO MONEY ( TRUTH) CAN NOT GET AN EXTENSION TILL I HAVE MADE PART PAYMENT  - CANT DO THIS TILL FRIDAY  -  CAN NOT EXTEND !!!! I ASK TO SPEAK TO A SUPERVISIOR AND I WAS TOLD NO !!!  - HOW RUDE
I THEN ASKED IF I COULD BE TRANSFERRED TO SALES TO DISCUSS MY PACKAGE AS I CAN NOT AFFORD £100 A MONTH.............. GOT TOLD NO UNLESS I PAY SOME OF MY BILL  - AGAIN TOLD HER I WAS SKINT !!  I ASKED AGAIN AND THEN SHE SAID SHE WOULD TRANSFER ME ,,,,,,,,,,,,,, AND PUT THE PHONE DOWN ON ME 
THROUGHOUT MY CONVERSATION WITH HER SHE TRIED 5 TIMES TO PUT THE PHONE DOWN 
I AM DISGUSTED AT THE SERVICE YOU RECIEVE ........ I AM DISGUSTED AT THE COST OF THE SERVICE THAT I RECEIVE............ 
I AM NOT AFTER ANY SPECAIL CIRCUMSTANCES ( DISABLED) BUT I STRUGGLE TO ANSWER QUESTIONS AS I CAN NOT PROCESS THE QUESTION ASKED QUICK ENOUGH AND ALL THROUGH THE CONVERSATION SHE WAS RUSHING ME ..............................
I SO WISH VIRGIN WAS IN MY AREA .........................
I HOPE TO GET A REPLY TO THIS BY A MEMBER OF STAFF AS I HAVE POSTED BEFORE AND WAS IGNORED 

The grass is not always more greener.
Yep, living in the real world as i do makes me fully aware of that rather important fact.
However, other providers being 'nearly' as bad is not an excuse for Bt to continue providing a service that doesnt match their promises.
I had problems from day dot with bt selling me a package they later claimed didn't exist, & wasn't ever available through their website. They must've changed my order number almost half a dozen times trying to eradicated proof of my original purchase, & the 'so-called' mistake made in the online advertisement that apparently never existed....... exactly how something that they swear never happened can later be called a mistake by them is yet another stumper!.
Lucky for me that i kept the transcript of the convo i had with the sales agent, hence eventually got my original deal.
Fact is Bt are dishonest, their staff appear to be encouraged to lie & make customers feel that they're always at fault, wrong, liars, thick & generally unreasonable or impatient.
The nonsense with getting through to India & unplugging cables, flicking switches, checking & changing wires etc etc.... is just a basic two finger insult to the intellect & true value Bt place on their paying customers.
It seriously looks the only way to hope to get a result is to request (& in some cases beg) for help via this forum community, but even then its been noticed & noted' staff can & will be selective as to how & who they decide reply to!!!.
And if you really think i'm wrong..... then have a better look at the nature of the 'majority' of posts made here by their customers.  

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