Phone calls off 020 3476 5309 saying they are ee and im due an upgrade

I have been recieving calls off the above number and usually ignore. Today i answered and was told they were from ee and i was due an upgrade and new tariff. I knew i wasnt due an upgrade until December this year so i said i was busy and they would have to ring back. I rang ee and they confirmed i was not due an upgrade and it may have been a third party company. Could anyone help please?

I have been recieving calls off the above number and usually ignore. Today i answered and was told they were from ee and i was due an upgrade and new tariff. I knew i wasnt due an upgrade until December this year so i said i was busy and they would have to ring back. I rang ee and they confirmed i was not due an upgrade and it may have been a third party company. Could anyone help please?

Similar Messages

  • HT1386 Because of limited internet on my iphone 5, i download updates to apps thru ITunes and then sync them to my iphone.  Lately, the apps download properly and the sync seems to go thru, but on my phone, they keep saying they are updating and it never

    Because I have limited internet package on my att iphone 5, I update apps on my computer thru ITunes and then sync them to my phone.  The downloads seems to go thru and then install.  But when I turn on my phone, the affected apps continue to say they are updating and it never goes away.  I do not have wifi but when I am connected, the apps don't update.  Help!!!!

    Oh my gosh I had the EXACT same problem, and for ages I couldn't figure out how to fix it until today. Here's what I did:
    First I went onto my computer, opened itunes, and un-installed tumblr, vine and kik. These were the apps I was having problems with (it said I had them on my phone but, like you, they didn't show).
    Then I went to the itunes store, searched for each one, and it said I could update them so I did (just FYI: for tumblr a window popped up saying "please click ok to confirm you are 17 years or older", so I did that also)
    When I went back to my phone and tried installing them again (still on my computer), it worked!
    I hope this helps, because it was incredibly frustrating. Good luck!

  • Why do all of my incoming calls on my iPhone 5c say they are from unknown, even though I have the person calling already in my contacts?

    why do all of my incoming calls on my iPhone 5c say they are from unknown, even though I have the person calling already in my contacts?

    Caller ID can also be turned off on some networks e.g. iOS has a setting for UK phones to turn it off. You should try calling from a number you know is not blocked from sending the caller ID.

  • Hi, recently my school IT rebooted my laptop and lost my iTunes ... Redownloaded it but it won't reconise my phone or iPods as it it saying they are linked to another account... Got music I have paid for on these and don't want to lose.... Can anyone help

    Hi, recently my school IT rebooted my laptop and lost my iTunes ... Redownloaded it but it won't reconise my phone or iPods as it it saying they are linked to another computer .... Can anyone tel me what to do? Don't want to wipe the music I have bought on these devices
    Thanks in advance

    Install or Reinstall Lion/Mountain Lion from Scratch
    Be sure you backup your files to an external drive or second internal drive because the following procedure will remove everything from the hard drive.
    Boot to the Recovery HD:
    Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
    Erase the hard drive:
    Select Disk Utility from the main menu and click on the Continue button.
    After DU loads select your startup volume (usually Macintosh HD) from the left side list. Click on the Erase tab in the DU main window.
    Set the format type to Mac OS Extended (Journaled.) Click on the Erase button and wait until the process has completed.
    Quit DU and return to the main menu.
    Reinstall Lion: Select Reinstall Lion/Mountain Lion and click on the Install button.
    Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.

  • Security question keep saying they are wrong and I know they are right. I can't change them cuz when I try it tells me to answer the questions. I have tried everything changing my account and all and still can't get it can some one please help me out.

    Security question keep saying they are wrong and I know they are right. I can't change them cuz when I try it tells me to answer the questions. I have tried everything changing my account and all and still can't get it can some one please help me out.

    Go here and select "Reset your password."  You will receive an email message with a link that bypasses the questions.  You will then be able to select and answer the questions again.

  • I have windows 7 and my speakers worked then after update my speakers do not work and everything checked out and says they are working and that soundcard is working but no sound now.

    I have windows 7 and my speakers worked then after update my speakers do not work and everything checked out and says they are working and that soundcard is working but no sound now.
    I have tried everything and nothing works.

    sound problems:
    #Restore speaker icon to System Task bar, right-click on clock or tray > Properties > Volume: On
    #Click on the Sound icon in System tray then on Mixer, make sure Firefox is not muted [http://dmcritchie.mvps.org/icons/fx_sound.png picture]
    <p>Additional references
    * [https://support.mozilla.com/en-US/kb/No%20sound%20in%20Firefox No sound in Firefox | Troubleshooting | Firefox Help]
    * [http://support.mozilla.com/en-US/kb/Video%20or%20audio%20does%20not%20play Video or audio does not play | Troubleshooting | Firefox Help]
    * [http://kb.mozillazine.org/Video_or_audio_does_not_play Video or audio does not play - MozillaZine Knowledge Base]

  • My apps say they are "waiting" and they have been for days updating.  They must be stuck.  Not all of them but about 10 that ia am waiting on.  Does anyone know what do do about this?

    My apps say they are "waiting" and they have been for days updating.  They must be stuck.  Not all of them but about 10 that ia am waiting on.  Does anyone know what do do about this?

    Just to add a couple of more things that you can try ... Along with what TMM suggested ....
    Make sure that you do not have a stalled download in iTunes - a song or podcast .... if you have a download in there that did not finish, complete that one first. Only one thing can download at a time on the iPad so that could be what is causing the problem.
    You can also try updating from the app description page rather than the Updates Tab. Do a search for the apps that needs to be updated - when it appears in the search - tap on the app icon. Then tap on Update or Install - whatever happens to appear next to the app icon - in the description page that pops up.
    You can also try deleting the waiting icons - tap and hold down on an icon until it wiggles - the tap the X on the icon to delete it. Then try to download again.

  • Face time I can't hear the person I call but can see them and there end works fine! Also it says they are busy and won't connect but they get straight through me

    When using face time I can see the person but can't hear them they can see and hear me, also won't let me call them saying they are busy but they can call me

    I have taken it back to the Apple store genius bar, but they say they don't see anything wrong. Well unless you use it all day and experience the problems when they happen, you wont see anything wrong. But there are lots wrong with it. But this would be the same store as I purchased the phone. And they backed up my old Iphone 4, but were not able to get anything to load back onto my new phone. So, I lost pretty much everything. But over time, some of my contacts have started showing up, although i am still missing over 800 of them.

  • I have 2 apps that say they need to be loaded on itunes or wi-fi because they are to big but I can not get them to delete on my ipad app screen they still say they are loading and I have deleted them on my itunes screen on my pc  what do I need to do?

    I have downloaded two apps that say they need to be downloaded on itunes on my pc or using wifi.  I have deleted them from itunes on my pc but they still show on my apps screen on my ipad and I am unable to delte them on my ipad.  what do I need to do to get them off my app screen on my ipad?

    Also, and although possibly not related to your problem, I will remind you that the version of Firefox you are using at the moment as been discontinued and is no longer supported. Furthermore, it has known bugs and security problems. I urge you to update to the latest version of Firefox, for maximum stability, performance, security and usability. You can get it for free, as always, at [http://www.getfirefox.com www.getfirefox.com].

  • When iPods say they are playing and they aren't

    I am currently trying to get an iPod 1st Gen 1GB Nano back up and running for a friend at work. The iPod shows music is on it, iTunes sees there is music on it but it will not play anything.
    When you select a track (any track) it will go to the screen to show it is playing. The play arrow appears but the track counter never advances past 0:00. It doesn't skip to the next track it just stays there. It doesn't totally lock up as you can advance through the menus. It just doesn't play music...or any audio for that matter.
    Now I play tracks from the iPod on iTunes (even tracks that aren't on the computer) and they work just fine. I have completed the 5R's multiple times and nothing is fixing the issue.
    I can also see by looking at the discussion boards here that this issue is not a new problem nor is it related to just the Nano. I have seen multiple topics dating as far back as late 2005 up until last week on lots of models of iPods.
    The unique part of all the topics is that you never once see a working answer to fix the problem. I can't help but wonder what ever happened to the people that posted the topics. Did they just go out and buy a new unit? Did they just take it back to the store? The only thing I see is that the 5R's aren't working for lots of people and there is nothing listed to help this problem.
    Anyone have any ideas? I've done the 5R's, I've done every diagnostic suggestion listed on the Apple answer documents and still can't get this thing to play a single track.
    Also just to put this out there. This isn't exclusive to Windows formatting as I have tried to reset it in Mac format only to continue to have the same issue.
    20in iMac 2GHz Core Duo / 6GB iPod mini (Silver)   Mac OS X (10.4.9)   Dell Insperon 8200

    Kind: MPEG audio file
    Format: MPEG-2, Layer 3
    Size: 1.5 MB
    Channels: Mono
    BIt Rate: 32 kbps
    ID3 Tag: v2.2
    Sample Rate: 22.050 kHz
    This is a podcast downloaded via iTunes. I have placed purchased songs, podcasts, and all sort of music ripped from my CD's etc and all fail to play.
    I'll be giving the Scandisk a shot here shortly and will repost the results.
    Thanks for the reply I hope you'll be able to help!

  • IPod screen shows no songs after sync, but iTunes says they are there

    After syncing my iPod to my iTunes, the menu on the iPod shows no songs. iTunes says they are there and so does Winamp, but I can't see them by navigating the menu.
    The only things that changed since my last sync are some ratings and a new playlist.
    This has happened to me before. Usually it is resolved by rebooting my PC to make sure the iPod drivers are loaded. I tried rebooting my iPod (holding down Menu and Select), but that didn't do it either. I would like to avoid having to wipe the iPod and re-copy everything. And since this has happened before, it will probably happen again.
    I can't upgrade my iTunes to the latest version because Apple stopped releasing W2k versions. Thanks in advance.
    -Alan

    I have that issue also. I ripped a few cd's, attached the ipod, synced it, but my libraries disappeared. "About" says there's 20+ gigs of something on there, but nothing in any menu. I scanned the ipod with Panda, no malware. I took the ipod to Geek Squad, and the Head Geek suggested reformatting from windows, and then reinstalling software with itunes. Did that, hour later, same situation. 20 gigs of nothing, even though itunes reported it had transferred over 6,000 mp3's. Ipod just isn't recognizing anything on it as music, but it worked fine up until the re-sync, and I hadn't done it for awhile, so I am now guessing there's a bug in the newest software, and it isn't a hardware issue at all.
    On another note entirely, does anyone else find it strange that Apple's discussion page spell checker regards ipod and itunes as misspelled words?
    Ed

  • Changed over to email, when adding contacts to email, says they are invalid when they are not.

    Since changing over to the new improved email system, so I could be more organized, when I try and put my contacts in, it says they are invalid and doesn't recognize them.  When in fact there are no spelling errors, the emails are typed in correctly, with correct characters.  I am so frustrated.  Any answers? 

    There are no known issues with the creating of contacts. We would like to see the methodology of input  as well as the content you are putting in. I have sent you a private message so we can work further on this
    Anthony_VZ
    **If someones post has helped you, please acknowledge their assistance by clicking the red thumbs up button to give them Kudos. If you are the original poster and any response gave you your answer, please mark the post that had the answer as the solution**
    Notice: Content posted by Verizon employees is meant to be informational and does not supersede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or plan

  • I've just bought an iPhone 5S in the UK, seems like a big mistake. I have turned off sync to icloud from the phone for both my contacts and calendar, as told on itunes. However, iTunes still says they are synced from iCloud and wont sync to PC, Fix ?

    I've just bought an iPhone 5S in the UK, seems like a big mistake, but luckily by law we can return goods, which is exactly what is going to happen if I cant get this to work. This is my business phone, not having it functional can cost me money.
    I have turned off sync to icloud from the phone for both my contacts and calendar, as told on itunes. However, iTunes still says they are synced from iCloud and wont sync to my PC, why and how do I fix it so that it doesnt go to iCloud for anything ?
    The phone currently has no contacts or calendar information installed.
    PC is HP Probook 4730s running Windows 7, Professional, version 6.1.7601 Service Pack 1 Build 7601.

    I'm happy you figured it out and just try to keep in mind that not everyone you talk to at support will give the same advice or have the same knowledge. Just like those who contribute to these forums. Sometimes Google is your best friend.
    I agree that Apple could probably make it easier, but as of yet prefer security over freedom. (sound famaliar?)
    Anyway, if you choose to do so, you can leave feedback here:
    Apple.com Feedback
    Apple Support Feedback
    Developer Feedback
    Product Feedback
    QuickTime Feedback
    Search Feedback

  • Facetime phantom calls and calls that are not from who they say they are

    My wife has an iPhone 4 and twice in the last week Facetime calls that say they are coming from her mother have been originated by someone other than her mother. The second time this happened the stranger made an obscene gesture. Since Apple is routing the call over the Internet, and since the iPhone is obviously phoning home, it should be easy for Apple to know the source and destination but when my wife called the Apple tech seemed to just want to read a script instead of investigate this potentially serious breach of security. In addition to these two incidents there have been numerous others where her displays says her mother is calling via Facetime but yet her mother is not calling. Seeing as my wife Facetimes with her mother, with my children getting on the phone as well, I find this possible issue is worth more than a reset your settings on the phone reply. Has anybody else heard of or seen issues like this?

    This is wild, this just happened to us.
    My husband and I both have iPhone 4's. I left my iPhone on my bed in a room by itself while my husband and I were downstairs in the Family Room together.
    His phone starts ringing and it's a FaceTime from me, but I'm in front of him and my phone is upstairs.
    Ok, so of course if this is simply an breach of our phone protocol - that concerns me of course. But to be honest, I'm relieved to know there's a reasonable explanation - because otherwise we would have to call 911 to do a more thorough search for intruders in our house.
    But seriously, what's going on here. My husband and I want to disable Facetime altogether. Why have it if it won't work securely?

  • My phone number was added to someone els's iPad and it says they are using my number for iMessage

    My phone number was added to someone els's iPad and it says they are using my number for iMessage

    Hi Mahmoudmuhmd,
    Welcome to the Support Communities!
    The telephone number on your Apple ID is tied to iMessages.  You may need to change the password for your Apple ID account to prevent others from using it.  Here are some articles that will help with this:
    Apple ID: Changing your Apple ID password
    http://support.apple.com/kb/HT5624?viewlocale=en_US
    Apple ID: What to do after you change your Apple ID
    http://support.apple.com/kb/HT5796?viewlocale=en_US&locale=en_US
    iOS: Using Messages
    http://support.apple.com/kb/ht3529
    iOS and OS X: Link your phone number and Apple ID for use with FaceTime and iMessage
    http://support.apple.com/kb/HT5538
    Cheers,
    - Judy

Maybe you are looking for