Phone continually locking up, floating between att...

This has now happened about 6 or 7 times. I have had the phone brick completley and stay inoperational for several hours, randomly start floating back and forth between the ATT and Nokia screens as if in a continual restart, etc. I dearly hope an update of somekind is coming out soon. This is beyond annoying.
http://forums.wpcentral.com/nokia-lumia-920/202130-920-locked-up-not-responding-all.html
http://forums.wpcentral.com/nokia-lumia-920/204872-lumia-920-bricked-not-responding-all.html
I started the above threads on WP Central about the issue.

http://news.cnet.com/8301-10805_3-57551972-75/microsoft-probes-windows-phone-8-reboot-weirdness/
http://wmpoweruser.com/microsoft-looking-into-wp8-reboot-issue-pollare-you-affected/
http://wmpoweruser.com/how-to-soft-reset-the-nokia-lumia-920/
I appreciate the suggestion, but this seems far too widespread to be a defect in one unit. There must be a firmwear issue or some other widespread problem.

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Sister's Blackberry continues to dial my number when she says phone is locked

I'm not sure what model Blackberry my sister has, but here is the issue. Keep in mind that she doesn't know a whole lot about how to use any of the functions of the phone. It was a gift and she only uses it as a phone. Here is the problem. She continues to call my number very frequently at all times of the day or night. The calls fill up my voice mail because she is not intending to call. As a matter of fact when I call her back she claims her phone is locked and in her purse. This appears to be true because on the voice mail all you can hear are muffled voices or just surrounding sounds. This only appears to happen to my phone number which leads me to believe she must have my number assigned to a speed dial and if she reaches into her purse for something she is accidentally hitting that button. She claims she does not even know how to set up speed dial, or use it so it is very unlikely she has my phone number assigned. I also know that it is not a redial situation because it happens even after I have not called her or she called me in several days. Since my phone is not a Blackberry and I don't know anything about Blackberry's, I can't help her find the answer and since it is more a problem for me than for her, she won't take the time to try to find the answer. I am at wit's end and have had to turn my phone off at night in order to not get these random calls from her phone. Please, please, if you know why this could be happening, please let me know.

Please don't double-post issues...it takes time away from others and confuses the volunteers who try to help out here. Please choose one of your threads to work in, and mark the other as solved...
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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I downloaded the latest operating system for my iPhone 5. It worked fine for about two minutes then the phone requested a password number to continue. Each time I inserted numbers, the phone would lock up for a period of time. Now, it says "iPhone

I downloaded the latest operating system for my iPhone 5. It worked fine for about two minutes then the phone requested a password number to continue. Each time I inserted numbers, which were incorrect, the phone would lock up for a certain period of time. Now, it says “iPhone is Disabled”. It said to “Connect to iTunes” which I did, but iTunes does not recognize my phone. If I scroll the face to the right, it goes to the phone number face and says, "No Service". Can I do something to make the phone work?

Forgot passcode for your iPhone, iPad, or iPod touch, or ...

Is there a setting that disables vibration while i am using my phone but allow my notification to continue to roll down AND enable vibration only when my phone is locked.

The problem is that I want to be able to read the notifications that roll down but the vibration is very very annoying when i hold the phone in my hands or put it on a hard surface. I am in a group convo and when i am using my phone on an app, and still wish to see what my friends send through the notification that rolls down, my phone will vibrate. And with each notification that rolls down, my phone vibrates. So when my friends spam in the group or are having a very lively conversation, my phone will vibrate non-stop and it gets annoying because it makes a buzzing sound and its very annoying when i am holding it. also, i do not wish to turn vibration off entirely because then i wont be able to be notified when my phone is locked. is there a setting for this?
if there isnt then i actually really hope apple would include an option like this in their settings. it would be incredibly helpful for me. and maybe some other people, i guess?

Tap on the screen to get the camera to autofocus. If the image looks clear to you, but the app isn't accepting it, it's a problem with the app. Delete it and reinstall it. If the issue persists, contact the app developer.

HT5622 I downloaded the upgrades on my phone last night and apparently i did a 4-digit pin. there are only 2 pins i ever use and i tried both of these but now my phone is locked, neither pin worked. what do i need to do.

I downloaded updates to my phone last night. I guess I created a 4-digit pin. there are only 2 pins that i ever use and neither one of these work. now my phone is locked. what do i need to do

Hey carla1958,
Thanks for the question. The following article provides some solutions if you are having issues with passcode lock:
iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/HT1212
If you have never synced your device with iTunes, or you do not have access to a computer
If you see one of following alerts, you need to erase the device:
"iTunes could not connect to the [device] because it is locked with a passcode. You must enter your passcode on the [device] before it can be used with iTunes."
"You haven't chosen to have [device] trust this computer"
If you have Find My iPhone enabled, you can use Remote Wipe to erase the contents of your device. If you have been using iCloud to back up, you may be able to restore the most recent backup to reset the passcode after the device has been erased.
Alternatively, place the device in recovery mode and restore it to erase the device:
1. Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to shut down.
3. While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
4. Continue holding the Home button until you see the Connect to iTunes screen.
5. iTunes will alert you that it has detected a device in recovery mode. Click OK, and then restore the device.
Thanks,
Matt M.

Updated ios and phone is locked

Can someone help me please?
Last night I updated to the latest IOS and the phone said it failed, so I restored the phone.
This morning when I got up, my phone was locked and my code doesn't work any more.
I connected to iTunes thinking that if I update the IOS it would fix the problem. iTunes said I have the latest software.
I am going through withdrawal because I can't play Word with Friends. Can someone tell me how to unlock my phone?
PS: The phone now displays French instead of English.
Thanks in advance and Happy 4th of July!

Hi zyggistardust,
Welcome to Apple Support Communities.
It sounds like there was an issue updating your iPhone and now it's displaying a screen that says it's disabled. Try restoring the iPhone from recovery mode, as shown in the article below.
iOS: Forgot passcode or device disabled
http://support.apple.com/kb/ht1212
Use recovery mode
Follow these steps if you never synced your device with iTunes, if you don't have Find My iPhone set up, or if you can't get to your own computer. You'll need to put your device in recovery mode, which will erase the device and its passcode. Then you'll restore your device as new or from a backup.
Disconnect all cables from your device.
Turn off your device.
Press and hold the Home button. While holding the Home button, connect your device to iTunes. If your device doesn't turn on automatically, turn it on.
Continue holding the Home button until you see the Connect to iTunes screen.
iTunes will alert you that it has detected a device in recovery mode.
Click OK, then restore the device.
Cheers!
-Jason

HT1766 what do i do when my phone is locked and it says to connect to itunes?

what do i do when my phone is locked and it says to connect to itunes?

If You Are Locked Out Or Have Forgotten Your Passcode
iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
iOS- Understanding passcodes
     If you have forgotten your Restrictions code, then follow the instructions
     below but DO NOT restore any previous backup. If you do then you will
     simply be restoring the old Restrictions code you have forgotten. This
     same warning applies if you need to restore a clean system.
A Complete Guide to Restore or Recover Your iDevice (if You Forget Your Passcode)
If you need to restore your device or ff you cannot remember the passcode, then you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and re-sync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. Refer to Updating and restoring iPhone, iPad and iPod touch software.
Try restoring the iOS device if backing up and erasing all content and settings doesn't resolve the issue. Using iTunes to restore iOS devices is part of standard isolation troubleshooting. Restoring your device will delete all data and content, including songs, videos, contacts, photos, and calendar information, and will restore all settings to their factory condition.
Before restoring your iOS device, Apple recommends that you either sync with iTunes to transfer any purchases you have made, or back up new data (data acquired after your last sync). If you have movie rentals on the device, see iTunes Store movie rental usage rights in the United States before restoring.
Follow these steps to restore your device:
     1. Verify that you are using the latest version of iTunes before attempting to update.
     2. Connect your device to your computer.
     3. Select your iPhone, iPad, or iPod touch when it appears in iTunes under Devices.
     4. Select the Summary tab.
     5. Select the Restore option.
     6. When prompted to back up your settings before restoring, select the Back Up
         option (see in the image below). If you have just backed up the device, it is not
         necessary to create another.
     7. Select the Restore option when iTunes prompts you (as long as you've backed up,
         you should not have to worry about restoring your iOS device).
     8. When the restore process has completed, the device restarts and displays the Apple
         logo while starting up:
           After a restore, the iOS device displays the "Connect to iTunes" screen. For updating
          to iOS 5 or later, follow the steps in the iOS Setup Assistant. For earlier versions of
          iOS, keep your device connected until the "Connect to iTunes" screen goes away or
          you see "iPhone is activated."
     9. The final step is to restore your device from a previous backup.
If you can not restore your device then you will need to go to recovery mode.
Placing your device into recovery mode:
Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.
     1. Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the other end
         of the cable connected to your computer's USB port.
     2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the
         red slider appears, then slide the slider. Wait for the device to turn off.
          If you cannot turn off the device using the slider, press and hold the Sleep/Wake
          and Home buttons at the same time. When the device turns off, release the Sleep/Wake
          and Home buttons.
     3. While pressing and holding the Home button, reconnect the USB cable to the device.
         The device should turn on. Note: If you see the screen pictured below, let the device
         charge for at least ten minutes to ensure that the battery has some charge, and then
         start with step 2 again.
     4. Continue holding the Home button until you see the "Connect to iTunes" screen.
         When this screen appears you can release the Home button.
     5. If necessary, open iTunes. You should see the following "recovery mode" alert:
     6. Use iTunes to restore the device.
If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
Additional Information:
Note: When using recovery mode, you can only restore the device. All user content on the device will be erased, but if you had previously synced with iTunes on this computer, you can restore from a previous backup. See this article for more information.

My phone is locked by mistake and I do not have a password to unlock it

My phone is locked by mistake and I do not have a password to unloock it. Need help

If you cannot remember the passcode you will lose all your data because you will have to restore the device ,
In that case you need to follow ht1808
http://support.apple.com/kb/ht1808
Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.
Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the other end of the cable connected to your computer's USB port.
Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.If you cannot turn off the device using the slider, press and hold the Sleep/Wake and Home buttons at the same time. When the device turns off, release the Sleep/Wake and Home buttons.
While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
Note: If you see the screen pictured below, let the device charge for at least ten minutes to ensure that the battery has some charge, and then start with step 2 again.
Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears you can release the Home button:
If necessary, open iTunes. You should see the following "recovery mode" alert:
Use iTunes to restore the device.
If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.

HT201263 i did the update and now my phone is locked. I tried the restore through itunes and it said unknown error occured. what now

I just did the upgrade and now my phone is locked. As I have never locked it before, I don't know what to do. I tried the recover through itune that att walked me through and the message came up that it was unable to restore. Now what do i do?

http://support.apple.com/kb/TS3694

After 7.1.1 update my iphone5c time will not change if my phone is locked.

I recently updated my iphone5c to 7.1.1. I then realized that my time will not change if my phone is locked. For example, if my phone clock says 2:00, the time will continue if I am using my phone. Say I use my phone until it is 2:30 and then lock my phone. It will still be at 2:30 when I use my phone again.I have turned it off and back on. I have restored it. I have turned it off of the "automatic" time zone and manually set my time. Nothing works. I don't know what else to do. Please help

Hi there gwbell,
You may find the troubleshooting steps in the article below helpful.
If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
If you receive another error when restoring, take note of it, an take a look at the troubleshooting steps in the article below.
Resolve iOS update and restore errors
http://support.apple.com/kb/ts3694
-Griff W.

Phone is locked, too many passcode attempts. When I try to restore it won't proceed until i enter the passcode which the phone won't let me. I'm stuck. Help

My iphone 4 is locked because my son tried to enter the wrong passcode too many times. The solution on apple support says to restore it. But when I try to restore after about 10 minutes of software update it comes up with a message that it cannot continue until you enter the passcode on the phone. But the phone is locked and you cannot enter the passcode. I'm stuck. Help!?

You can still bypass this but deleting all of the contents of your iPhone, but of you previously backed up from iCloud or iTunes you can recover te files as it used to be,
You have to download a copy of iOS software you wish to recover to, you can get from google by typing it, iOS 5.1.1 iPhone 4 etc and find links, once downloaded. it should be IPSW file,
Turn your iPhone into "DFU" mode by holding sleep/wake button and home button at the same time, you can get tutorials from google or YouTube.
once done connect to iTunes, note this is the important step, before attempting to recover you should hold "shift-key" at the same time click check for updates or recover, from if it doesn't detect the file here's a link on how to do it, but this link is iOS 4.3 the difference is you will use iOS 5 or later. http://techie-buzz.com/how-to/how-to-update-ios-4-3-itunes-manually.html
after updating or restoring,
Congrats you bypassed your password and now restore your back up from itunes.

I have updated to ios 6.0.1 but wifi goes idle after the phone is locked

Recently, I updated my iPhone 4S to iOS 6.0.1 but after that, when the phone goes locked, the wi-fi icon disappears after 30 seconds.
I have to unlock it again to get IP address and connect to network.

Connect the device to iTunes and restore from the most current backup.
If the issue continues, restore as new.

I tried to update to ios7 but it said to plug into itunes. I've plugged it in several times but the update fails everytime and my phone continues to say plug into itunes

I tried to update to ios7 but it said to plug into itunes. I've plugged it in several times but the update fails everytime and my phone continues to say plug into itunes. Any help is greatly appreciated

Your iPhone was hacked at a "small phone unlocking shop "
Only the carrier who locked the iPhone from new can unlock it no-one else
Anything else is hacking which forfeits any help from Apple and this forum
I also doubt that Orange will touch it
For an understanding what hacking does see here
http://support.apple.com/kb/HT3743..
Since all the UK carriers ( I assume you are in the UK )
offer unlocking you have trashed a perfectly good iPhone

My phone is locked with a pop up box that says my phone has not been backed up within so many days but its froze. it wont let me click off the box or even shut the phone off! help pls

my phone is locked with a pop up box that says my phone has not been backed up within so many days but its froze. it wont let me click off the box or even shut the phone off! help pls

Welcome to the Apple Community.
You might try a forced shutdown to begin with, hold down the top and home buttons together until the device shuts down, then restart it.
If your back up continually fails, you might try turning off back up on your mobile device (settings > iCloud > storage & backup) and then deleting the backup file from iCloud by swiping the backup file on the mobile device (settings > iCloud > storage & backup > manage…) and then turning back up on again.
Being able to back up to the cloud can be very useful, especially if you don't have access to a computer or have infrequent access to one, however unless you specifically need to use iCloud for back up, you will find backing up to iTunes significantly more convenient and possibly more reliable.

I was syncing my iPhone5 to iTunes and then my phone automatically locked and now it won't turn back on

I was syncing my phone to itunes and then my phone automatically locked and now it won't turn back on but when i plug it into a charger it makes the charging sound.

Hi lemmag17,
If your iPhone doesn't appear to be responding or turning on, you may find the following article helpful:
iOS: Not responding or does not turn on
http://support.apple.com/kb/ts3281
Regards,
- Brenden

Phone continually locking up, floating between att...

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