Phone crashed after update and will not turn on
I updated my Droid Razr Maxx yesterday and the phone completely crashed and would never start back up after the update. The pgone keeps displaying the Motorola "M" but will not go past that. I have tried to do the soft reset by using the voulume up and power key and the phone will balcck off but when it comes back on it continues to only display the Motorola "M" symbol. I also let the phone completely die to see if that would fix the problem but that did not work either. What could be the cause of this problem? Is there a way to fix this problem?
>> Subject edited for brevity <<
Message was edited by: Verizon Moderator
Let's get your phone back up and running, Keishab! I appreciate all that you've done thus far. Are you able to get your device to power up in the Boot Mode Selection Menu. I've provided the instructions here, http://vz.to/1xyvikX . You do not need to complete the factory reset but I do want to see if it will power up into this menu option.
YosefT_VZW
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