Phone Cuts Off When Answered And Can Not Make Outg...

Problem only stared today,and BT Infinity is working fine.On incoming calls the phone rings and when answered it cuts off.
When we try to dial out we have a dial tone ok and it dials the number then we get the message 'This number can not be recognized' and we have tried about 10 numbers.

Do you have the phone plugged into the bottom socket of the master socket?
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

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