Phone Dead - Please Connect to iTunes

This phone has not been connected to a computer since activating it and on the 1.1 update now it is frozen. I have gotten errors 1611, 2003. And I have uninstalled itunes and re-installed, nothing. I have held the both buttons for 5 seconds and 30 seconds, nothing. Restarted the computer, nothing. Plugged it back into the wall and let it charge, nothing. Then I created an account to post this thread and got half way through typing, and low and behold the phone started restoring firmware. What the ****. Well, now that the phone is working, can Apple somehow give me back one hour of time?

I have the same problem. I just finished downloading iLife '08 when my iPhone just won't open. I let the battery drain out and connected it to the outlet to charge. The " Please connect to iTunes " message showed up and my iPhone is stuck from there since yesterday. I missed a lot of business calls because of this crap and will file a complaint against Apple and AT&T regarding this matter if no solution for this problem is available.
I urged others to do the same as iPhone users paid each day of this phone to be used and not hanged!

Similar Messages

Plugged the charger in the wall, it gives me a black screen then the white screen with the apple logo, then repeat.... i tried the dfu thing and now the phone is saying connect to itunes, when i plug the phone outta the wall, the phone goes dead..... pl

i bought a locked at&t phone....
i sent it to be unlocked... got back a dead iphone 5s...
plugged the charger in the wall, it gives me a black screen then the white screen with the apple logo, then repeat....
i tried the dfu thing and now the phone is saying connect to itunes, when i plug the phone outta the wall, the phone goes dead.....
plugging the phone into the laptop NOTHING!!!!!!!!!!!!!!!!!!!!!
the laptop doe read my phone.....
no ding.....
the phone wont turn on....
NOTHING
can someone plz tell me what the **** is going on

mariidb wrote:
i bought a locked at&t phone....
i sent it to be unlocked... got back a dead iphone 5s... {snip}
the phone wont turn on....
NOTHING
can someone plz tell me what the **** is going on
That's the problem. That's what the **** is going on.

My iphons says iPhone is disabled please connect to iTunes but iTunes is asking for my passcode which i can not key into phone

my iphons says iPhone is disabled please connect to iTunes but iTunes is asking for my passcode which i can not key into phone....any one know what to do???

actually i just found this on apple.com/support

HT4113 My sister just handed me one of her old iphone but when i am trying to use it, it is showing iphone is disabled ,please connect to itunes and when i ma trying to use it in recovery mode it is asking for update and when doing so it is showing error.

Well my sister lives in US and she just handed me her old iphone 3gs. The phone was locked to AT&T .While trying to acees it an error message is popping up that Iphone is disable,Please connect to itunes.Well i downloaded a new version of itunes and while connecting it in recovery mode and tryuing to update it it is giving an error.i asked my sister to unlock the phone so i could use it on any network .she has applied for it and will get the code in one week. What should i do?? Please help.

Restore the device as new with an AT&T SIM card or wait until it is unlocked and restore as new with another carriers SIM.

My phone isn't connecting to iTunes and is downloading inappropriate magazines on its own. I'm trying to restore it but it's not working. What's wrong?

My phone isn't connecting to iTunes, is downloading inappropriate magazines on its own, and won't let me restore it. What's wrong with it?

What version of OS X are you running? What version of iTunes are you running? And please don't say 'the latest version'... Give us actual version numbers.

"Please Connect to iTunes" -- Help

Did update and then phone shows the above error message, and on itunes it says it has detected an iphone in recovery mode and iphone must be restored...what is going on? Tried powering down, hard reset...nothing. Certainly don't want to restore if don't need to - help!!!

Ive also had this problem with both of the last 2 updates for the iPhone. The update downloaded from the server, and when it goes to install onto my iPhone, iTunes freezes and my phone shows a dock connector with an arrow pointed to iTunes (for the last update I got the warning symbol and "please connect to iTunes" msg). This time I just restarted my computer and my phone and when I opened iTunes it said that my phone was in recovery mode. I had to restore my phone for the second update in a row. I had to re-sync all my music, video, photos, etc. Talk about a huge hassle/pain in the *! Im going to take it to an Apple Store, but unless they can downgrade and then try to reinstall the update so I can show them what happens, they will probably give me the run around with no real answers. One thing to note, iTunes will NOT auto-launch when I connect my phone.
Im running 10.4.11 and iTunes 7.5 (this happened before 7.5 too)

"Authorization failed. Please connect to itunes."??? - Trying to add apps

Just got the new apple iphone 3g. I am trying to add apps to my iphone but everytime i try to add an app, i am getting the error message: "Authorization failed. Please connect to itunes." I connected to itunes on my macbook, but nothing happens. I type in my correct appleid and password but nothing either. Does anyone know how to fix?...so i can finally download some apps=) Thank you!

I would log into http://myinfo.apple.com and verify that your information is all correct.
The I would go into the iTunes Store and hit your email address in the upper left and view account info and verify your credit card info and billing address is all correct.
Then if you sync and add or remove a song it should sync the updated account info to your phone.

IPhone disabled please connect to iTunes. Please help mee

Hello
My son has typed in my passcode wrong on my iPhone 5 and it says 'iPhone disabled please connect to iTunes'
I had rung O2, and they said that the only thing they can do is do a restore on the phone but then everything will be deleted
I'm not bothered about the apps getting deleted, it's the photos and videos I am most worried about because they are of my 4 month old daughter since birth and these are the only photos that I have of her. I have only sent around 20 photos to family and friends so if I lose all these photos on my phone then I will only have 20. There are over 2000 pictures of her on my phone so I really really need to get them back
I don't have iTunes, I have never downloaded it or anything. I have always taken my pictures off just by plugging my phone into the computer, going to My Computer and copy and pasting them like that but I have not done this in 2 months and there are so many photos and videos that will be lost.
I downloaded iTunes, logged in using my email and password but every time I connect my phone it keeps saying for me to put my password in on the phone but the numbers aren't on the phone screen.
Is there any way I can get my photos back?
Can Apple get them back for me?
Please help

There is no way to get your photos back if you didn't save them to your computer, or back up your iPhone to your computer, or back up your iPhone to iCloud, or enable PhotoStream for your iPhone, or upload them to FaceBook or Picasa or DropBox or Box or Flickr or Shutterfly. In other words, there are at least a dozen ways you can preserve photos, and if you didn't do any of them they are lost.
One reason to sync to iTunes is iTunes will "remember" your phone, so if you ever lose your passcode you can just Restore using iTunes and it will remove the passcode AND restore your most recent backup.

"please connect to itunes to use push notifications" after a reset

Iphone : About a week ago my phone seemed to lock up and the do a soft reset to get it back. Every since then all apps keep flashing the "please connect to itunes to use push notifications". I have try just about every thing i can think of, any thoughts

Either your OS is corrupted or it is not JailBroken properly.
Restore your iPhone ... Its the ONLY way to solve the problem.

HT1689 I Ipod says Ipod disabled please connect to Itunes. I have connected but now I don't know what to do?

My Ipod says disabld please connect to Itunes. I have connected but now I don't know what to do from here? I can't even unlock my phone.

Disabled
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.

Different SIM Detected - Please connect to iTunes

Hello,
I have had my iPhone 3G contract on O2 for just over a year. In the beginning I wanted to keep my previous O2 number, so was told to use my previous simcard and they would update the account information. This was fine.
After a while I realised I wasnt getting 3G signal, and never had. I assumed it was the handset so I went to apple store about 6 month ago, they got me a new one. The same problem, I couldnt get 3G but being vey busy I couldnt go back to apple for another 6 months. They got me a new one again, and when the problem persisted we realised it must be the sim card.
After a few days I went to O2 and they supplied me with a new simcard, after a day waiting for the account to transfer, I installed the sim and it got 3G signal at last.
But the problem now, is that every time the phone boots up, it says Please connect to iTunes. The only alternative is an emergency call. You can imagine my frustration when I went abroad to copenhagen with all my contact details and phone numbers on the phone, and no way to access it.
I have spoken to the O2 iOPhone support team, who tried to help by talking me through the 'Reset all settings' option. But the problem persists.
Please help! This is very frustrating.
Kind regards,
Stuart

Hello,
Thank you all for your contributions, eventually after 2 long conversations on the phone with the Network and with Apple themselves, I booked in to the Genius Bar of my nearest apple store.
They were too busy to even listen to my problem or think it through, but just ended up replacing my handset. This seems to have worked, but I will avoid rebooting from my previous phone back up... as it seems like it must be a software conflict somewhere between the SIM, IPhone, ITunes and the online registry.
I really hope the rest of you can solve your problems... The three previous times I have been to the genius bar they had time and were very helpful, so I think a visit to apple is the best bet.
All the best,
Stuart

IPhone stuck on "Please Connect to iTunes"

So I attempted the update. Received an error message (I beleive 2003). Now the iPhone itself is stuck on the "Please Connect to iTunes" message with the yellow exclamation point sign. I beleive I'm attempting to reset the iPhone correctly (top button and home button held down).
Even after a reboot I still get the same dialog.
Problem is, after a PC reboot, different USB ports, iTunes can not see the iPhone. Windows sees it, but iTunes does not. I'm confident I could get this thing to work if I can re-apply the update, or even reboot the phone.
Any insight?

OK, updated itunes to latest version. It saw the Iphone and said it must be restored, etc. Attempted a restore, and it gave me the dialog that an error occured and that this iPhone cannot be restored. Sheesh.
I'm leaving it plugged in, letting iTunes "do its thing" as you say, however, I think that patience and trust work better with human beings
Edit: Ok, three attempted restorations and three "Iphone could not be restored (Error 1604)" dialogs. Hrmmm...this is troubling.
Please tell me all my contact info isn't lost....
Message was edited by: danny_76

Iphone died. "please connect to itunes" message. iphone recovery no go.

After 3 days of working fine, my iphone died. it only shows "Please connect to itunes". iTunes does not recognize phone (Windows asks for "iphone (recovery mode)" device driver). I tried holding all button combinations down for many seconds (reset) to no avail.
I'm stuck. And I'm out of town for a week without a cell phone (in NYC). I hope to get a replacement fast. Is this common? I barely used the phone.

I had that problem, upgrading to the latest iTunes (7.3.1) and QuickTime fixed it.

Yellow Triangle "Please Connect to iTunes"

I left my iPhone charging over night and then went to wake it up and it looked fine. Then I went to listen to my voicemails and I couldn't hear them and there was no sound on the small ear speaker and the speakerphone. Then I tried switching it from silent to loud. Still nothing..
I then tried the ipod features and it wouldn't play on speaker and so then I hard rebooted it. A yeallow triable came up with and Exclamation point " ! " saying please connect to itunes. I did and now I have to Restore the iPhone completely and so I'm waiting for the Software to download off itunes. Is my phone a defect?
Do you think It will do this again?! I can't believe all my data is gone including my contacts and photos taken with the iPhone.

iTunes says I have to restore my iPhone and that means it erases all the data on my phone, like the pictures I took with it. I hadn't had the time to upload them to my computer. So now They're gone! I just think it's a pain to do this. lol

HT4972 i cant update my iphone 3gs to a more newer ios? it says here error! and the phone flashes some connect to itunes.. an if i connct nothing happens.. help me.. the ipgone wont open . and work pls help me thank you!

i cant update my iphone 3gs to a more newer ios? it says here error! and the phone flashes some connect to itunes.. an if i connct nothing happens.. help me.. the ipgone wont open . and work pls help me thank you!

Hello AlexCornejo,
Thanks for using Apple Support Communities.
The screen you're seeing on your iPhone indicates it is in recovery mode. Now since the device is not appearing in iTunes on your PC, first follow the steps in this article:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
After following those steps, you should be able to restore your iPhone.
Take care,
Alex H.

Phone Dead - Please Connect to iTunes

Similar Messages

Maybe you are looking for