Phone does not ring.. intermittent..

I have had this issue since switching to Verizon. Some calls go through, some do not.
The calls that do not go through seem to happen repeatedly, but not always, from certain callers/phone #s. But I get other calls that do not ring or show a missed call as well.
Cable company came out and called to let me know. Since my phone didn't ring on my end, and they didn't leave a message, they left! I've been without internet for a week due to "missing" their call..
I tried calling my cell from my work desk phone, the cell did not ring. I tried *73, and powered off the cell, removed the sim card, put it back in after a minute, started phone back up. I was able to call my cell successfully twice from my office phone after. Then waited 30 minutes or so, tried again and the call wouldn't go through.
My signal is decent, at least 3 bars, 4g. This issue happens in various places, out and about, at home, etc
I have a galaxy s4.
From reading through various threads, this seems to be a common issue for verizon, is there a resolution yet? This is getting old and I am missing important calls and appointments due to calls not going through.

    Pineapple123,
Thanks for contacting us here.  We're happy to take a look at your issue.  It definitely sounds like it could be a little frustrating and we want to make sure it no longer affects your work or personal life negatively.  This is not a common issue and we'll need to take it case by case.  What zip code does this occur in?  When did it start occuring?  Were there any changes made to the device around that time? Please fill us in with the details so we can take a closer look. Thanks!
TrevorC_VZW
Follow us on Twitter @VZWSupport

Similar Messages

  • Main speaker stopped working. Phone does not ring, sound only through earpiece/headphone. What to do?

    main speaker stopped working. Phone does not ring, sound only through earpiece/headphone. What to do?

    I spoke to the reseller today and they aggred to exchanged it. They didn't elaborate on the actual cause but thought that it had to be a hardware issue.
    It could either be the issue that Euvix suggested or it could be as simple as the outer speaker is simply not working.
    Anesi, did you use the phone before the upgrade? Looking at what you've written I take you didn't so I would go back and get it exchanged.

  • My i4s phone does not ring on incoming calls.  The settings appear to be correct

    My i4s phone does not ring on incoming calls.  The settings appear to be correct for the phone to ring.
    Also, during a call, when I hit the speaker buttom, I can neither hear nor be heard by the other party
    Any suggestions?

    Try a factory restore, this might be a software problem so just plug into itunes and go and click the restore button. If this doesnt fix it then its a hardware problem meaning you need to head to an apple store for a replacement.

  • TS2326 phone does not ring

    My phone does not ring.  I see someone is calling, but I get no sound and I can't talk to the person calling either.
    As well, my text msg does not sound either.

    use the side control and make sure your phone isn't on vibrate, up for ringer.

  • HT4515 phone does not ring during incomming call

    phone does not ring during incomming call

    Is the phone silenced? Check the button on the side of the phone above the volume buttons if you see an orange line it is silienced, slide it to the front of the phone and it should correct this.  Also ensure the volume is up.  If you've checked these and still nothing are you able to call people? do you have service?

  • Phone does not ring when unknwon number calls

    Please help. This has only just starting happening.
    If a phone call is received from a number not in my conatcts list, the phone does not ring.
    Any ideas anyone.
    Thanks Rich.
    Solved!
    Go to Solution.

    It may happen that profile exception is active.
    To check this go to Profiles -> Advanced -> Uncheck all check box under User Active Profile Except fo:
    tanzim                                                                                  
    If your query is resolved then please click on “Accept as Solution”
    Click on the LIKE on the bottom right if the post deserves credit

  • Phone does not ring though ringer is on and music/other sounds can be heard. Why?

    my phone does not ring even though the ringer is on. music plays and other sounds can be heard but it does not ring. Why?

    Hi there gizmotoall,
    You may want to verify your settings using the information in the article below. Also, double check that the side switch isn't set to silent mode.
    iOS: Understanding sounds, ringtones, and alerts
    http://support.apple.com/kb/HT5800
    -Griff W.

  • Phone does not ring although settings on and sound works

    Phone does not ring when called; however, sound works

    Is the silent switch on the side of the iphone on?

  • Phone does not ring when I get calls

    My phone does not ring when I receive incoming calls since I upgraded software to IOS 7. 

    I tried that just now and it doesn't seem to have fixed it--but it is not a constant problem--just sometimes!  I received a call from a friend when do not disturb was turned off but  also when it was on!  That was really strange!
    Now I am trying to figure out why my camera flash won't work!!
    Yikes crazy stuff going on with my phone since I updated the software!.

  • I have installed a ringtone but phone does not ring on incoming calls

    I Have an Iphone 4S, it came with vibration set as default ringtone, I changed the ringtone but the phone does not ring on incoming calls, What is wrong?

    Also, you may want to do a reboot, hold both the power and home buttons until the apple logo appears and it restarts, ignoring the red slider if it appers, so that everything is reset.

  • Just installed iOS 5 and my phone does not ring and i can't hear my keys stroke sounds

    just installed iOS 5 and my phone does not ring and i can't hear my keys stroke sounds is there any solution to this problem

    If KiltedTim is correct I agree with him. If the phone is not hacked try temporarily disabling your antivirus and firewall that may be blocking access to gs.apple.com. See also this article from Apple: http://support.apple.com/kb/TS3694#error3194

  • Phone does not ring after using Bluetooth

    I have an iPhone 5 with IOS 8.1.  My phone does not ring or notify me of incoming texts.  This happens after I connect to Bluetooth.  If I reselect my ringtone, the phone works, until the next time I use Bluetooth.  It seems like a bug in a recent update.

    I had same issue. My phone will not ring or get text sounds when locked. This morning my alarm did not make a sound neither. Thanks to my dog who woke me up. My "do not disturb" was on. It's the moon on your quick menu. I wish the phone will let you know the "do not disturb" is on when you hit the home button to use the phone. I was not aware of this feature on my quick menu.

  • Have an iPhone 5. Phone does not ring when calls come in and texts sent from non-iPhones are delayed by 4-5 hours before receiving.

    Have an iPhone 5. Phone does not ring when calls come in and texts sent from non-iPhones are delayed by 4-5 hours before receiving.

    This morning I woke up thinking that I should turn off my iPhone and then call it from a land line.  If the problem is the network then there would be a delay before I heard ringing.
    I turned my iPhone off and called it.  Right away I heard my message.
    I turned my iPhone back on and called it.  It rang right away!
    So, did Virgin Mobile fix the problem or did turning my iPhone off fix the problem?
    I don't know, but I'll take either.  I do know that Virgin Mobile said it would be four days to check the problem.  Did the problem get fixed yesterday when the four business days were up.  I do know that I've had my iPhone on for a long, long time.  Did upgrading to 6.1.1 or 6.1.2 cause the problem and turning my iPhone off reset my iPhone?
    If you have delayed ringing problem and turning your iPhone off and on again resolved it, please post a note here.
    P.S. I did call Virgin Mobile and its records show the investigation is still open.  I hope my points get passed on to the investigators.
    P.P.S. Reading my notes, I had turned my iPhone off and on last week.  Maybe it's all the phase of the moon.

  • My phone does not ring when receiving a call. It then goes to voicemail and doesn't show a missed call.

    I have an iPhone 4. When someone tries to call me, the phone sometimes(most of the time now) does not ring. It will roll over to voicemail but does not show a missed call. Has anyone had this same thing happen and how did you get it rectified?

    My wife's iphone 4 also has your same no ring problem as does my iphone 5 just less often.  I called her iphone 4 at home from where I work 20 miles away on my iphone 5.  With her phone in 3G mode ONE call went through and 9 went to voice mail in 10 tries.  This is a 10% sucess rate!!  I also could listen in real time from the wired work phone and the wired home phone.  She turned off 3G mode and it went to "O" mode at  the top left of the screen after the ATT.  In this mode it rang on the first ring tone 5 times out of 5 tries which is 100% of the time.  I have learned that the calling party will hear up to 4 ring tones when placing a call on the ATT network.  If the ring tone changes volume slightly before the 4th ring then and only then will the cell phone start to ring.  If the ring tone does not change after the 4th ring you get voice mail.  If the calling party does not leave a voice message there is never a missed call displayed on the iphone.  If the calling party does leave a voice message a few minutes later the iphone dings for arriving voice mail but still no missed call indication. 
    This appears to be related to the time of day and the ATT tower that the receiving caller is using.  Tried other towers and it works in 3G mode 10 times out of 10 tries.  Apple replaced the first iphone 4 with a new phone, no improvement.  ATT replaced the SIM card and no improvement.  ATT so far is clue less.  This has been going on every since we got the new iphones which is 4 months.  The ATT web site also describes this same problem from several years ago.  Has anyone got better information?
    Thanks

  • When a message arrives,my phone does not ring

    Hello hello!3 weeks ago i brought my mobile to be fixed and they told me tht everything was ok and tht my mob was updated...Now,i tried to see if everything is ok,but it still does not ring when a message arrives.I don't know what else to do!!!
    (Btw,i ve a nokia C5-00)

    Think you need to again get the device inspected by Nokia Care..but before that first back-up all your important data and try a Factory Reset ( Menu-->Settings-->General-->Factory settings... followed by 12345 (Default code unless set by you) when prompted. If that doesn't work..dial *#7370# followed by the code as above. Be warned that this will erase all data from the phone memory ...
    Else Nokia Care..

  • Phone does not ring when in sleep mode

    I have noticed that if I attempt to make a call to my phone when it is 'asleep', i.e. a few minutes after it auto locks, then it does not ring. When I 'activate' it by pressing the home button I see those calls appearing as missed calls. Any idea why this happens?

    This is the exact problem i'm having right now, I don't know why it's happening, but when i have it on the desk and when it's in sleep mode, I can get phonecalls and it won't ring but it won't show up as missed calls either, if i get a voice message i'll get it if i take it out of sleep mode and let it sit with full reception for a minute.
    I also lose all reception while in sleep mode.

Maybe you are looking for

  • Why can't we have a real 'finalise'

    Hi :) As we know, all advice about the 'finalise' method is to never use it, don't override it, pretend it doesn't exist, and if you ever actually do write code in it, make sure it doesn't throw an exception, and make sure (can't remember if this is

  • IPod doesn't play music from certain artists

    Every time I select about 5 of my songs from Linkin Park they will not play (this goes for only some songs by this artist only). When I play the song, it shows the beginning screen, and then skips to the next song. If I pause it and skip ahead it goe

  • Matrikon OPC UCS don't open opc server

    I instal plag-in Matrikon OPC Archestra UCS. It's integrated to historian server and good work.  But in Matrikon OPC explorer I can not open its opc server. It happens error "Could not find ProgID 'PSTCFGMatrikonOPC.ArchestrA.UCS.l'!"  Reinstall of p

  • PLAYING TUNES ON MY COMPUTER FROM "Tunes" LIST

    Suddenly, I unable to play music from "Music" on my computer. An iTunes message says: "The song ... could not be used because the original file could not be found. Would you like to locate it?" Well, it's already located in my "Music" file! I paid de

  • Why does iCal change my listed categories

    On my iCalendar I've got the different categories of lists with the different events, to organise myself. However they keep renaming themselves and not saving. Or just changing within 10 seconds. For days now new calendars/categories have been added.