Phone does not ring though ringer is on and music/other sounds can be heard. Why?

my phone does not ring even though the ringer is on. music plays and other sounds can be heard but it does not ring. Why?

Hi there gizmotoall,
You may want to verify your settings using the information in the article below. Also, double check that the side switch isn't set to silent mode.
iOS: Understanding sounds, ringtones, and alerts
http://support.apple.com/kb/HT5800
-Griff W.

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3) Wait for the call to disconnect. You should get a prompt stating something like, "Settings updated."
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Please help. This has only just starting happening.
If a phone call is received from a number not in my conatcts list, the phone does not ring.
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Thanks Rich.
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Phone does not ring though ringer is on and music/other sounds can be heard. Why?

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