Phone drops sound in middle of call.

My 8310 dropped the sound in the middle of a call.  What i mean is, I was talking to someone and all of a sudden i couldn't  hear them at all.  Dead silence.  It is still that way.  I can hear a phone call if I put it on speakerphone, but otherwise nothing. I can't figure out how it happened or how to fix it.  The calls are connected, I just can't hear anything. Does anyone know what this is?

Welcme to the Suppot Frums!
Who is your service provider and also what OS do you have? Go to OPTIONS>ABOUT Should be on the third line down  4.x.x.
Nurse-Berry
Follow NurseBerry08 on Twitter

Similar Messages

  • Phone keeps  shutting off in middle of call

    I phone 4s keeps shutting off in middle of call, sometimes it won't even let me click on name to call #

    It sounds like it could be a couple of things causing the issue, try backing up your iPhone via iTunes and restoring the software to eliminate any possible software issues. Don't put you backed up information back on to the phone untill youve had a chance to test it for a few days. If its working properly restore your information, if not book it in for repair.
    For more information on repair options use http://www.apple.com/support/service/ and select your product and country.

  • Phone Dropping calls and disappointed in Verizon

    Very disappointed in Verizon Wirelessly. Over the past year my phone has continuously dropped calls. It's getting worse and worse. I went from have decent service  3 years ago to only being able to talk in my bedroom and kitchen over the past year. over the past six months I had to start going outside and now that's become a problem. Even in the town I live there are now many dead spots. 90 percent of my calls drop a day. at times phone won't even ring Some calls and text don't even come through until hours later. People are thinking that I am ducking thief calls, and I'm tired of explaining the situation to them. To make matters worse I have contacting Verizon several times over the past year only to be given the run around. I've been promised help but nothing. some were supposed to call me back with a solution but nothing. I was told a tech was coming, never saw them. I was told to buy a network extender almost 300.00 dollars, but why should I have to pay for this when I'm alrwady paying you every month. I tired of giving Verizon the benefit of the doubt, but I'm close to leaving them and taking many in my community with me, cause im not the only one suffering. Verizon step it up and give me what you promised "the most reliable service in America"
    oh and yes I have powered off phone, reset phone, replaced phones 3 times. I've done it all. So once and for all please HELP!!

    I am very disappointed at Verizon.  I am very very angry right now.  I called their customer service about getting a second line on my account and asked them if they had a return policy or if the device is lost or stolen would I be liable.  Both customer service reps that I spoke to on the phone both said that I would be able to stop the service as long as it was within the 14 days of purchase.  The only money I would not get back would be the money that I would have paid for the telephone, the activation fee and that is ALL.  I was going to take the risk and do this and ofcourse we would have to purchase the insurance.  But I even had the second customer service rep verify with her supervisor that if the phone was lost or stolen that we could stop the service and would not be responsible for anything more and the two year activation would be stopped.  She put me on hold and verified it and came back and said that I was correct and that that was true.  So I told her then I will go ahead and go to a verizon store and purchase a phone.  When I got there, I was told that it was NOT true.  I asked them to open the conversation from customer service and they did and he saw it, but the supervisor at the store would not let me see it.. as if it is a BIG secret.  If they can't be honest about it in the beginning then imagine how they are going to screw you in the end.  I finally had to walk out and I am so so so disappointed.  I want to cancel my existing service, but they have everyone by the balls... and they now it.  Something has got to change... Government, NOW it's time to get involved.  Anyone with me... say HEY!

  • CUPC - "Phone Error. Could not place call because you have no audio device or sound card."

    Periodically throughout the day, CUPC will not make or receive calls, but instead presents a dialog box with the message "Phone Error. Could not place call because you have no audio device or sound card."  See attachment.
    Signing out of and back into CUPC resolves the issue temporarily.
    I have version 8.6.2 installed and I'm using a USB headset.
    Does anyone know what might be causing this?

    Hi Steve,
    I have users reporting this as well with Jabra GN 2000 headsets. They claim using a different headset resolves it which I'm waiting to confirm but I was wondering if you were able to figure this out.
    Thanks
    Erik

  • Sound on my phone has gone so when someone calls me they can hear me but i cant hear them.The ticks cant be heard when you press the keyboard. I've checked the settings and they are ok. can still hear music thru headphones but not without. Any help pls.

    sound on my phone has gone so when someone calls me they can hear me but i cant hear them.The ticks cant be heard when you press the keyboard. I've checked the settings and they are ok. can still hear music thru headphones but not without. Any help pls.

    Hey shahbazfromgbr,
    Thanks for the question, and welcome to Apple Support Communities.
    I understand you are having issues with sound output on your iPhone 4S. For troubleshooting steps, the following article provides the best information:
    iPhone: Can't hear through the receiver or speakers
    http://support.apple.com/kb/TS1630
    1. Verify that there is nothing plugged in to the headset jack, including headsets, headphones, or adapters.
    2. Make sure the Ring/Silent switch is not switched to silent.
    3. While on the Home screen, adjust the volume buttons. If you see the icon below, indicating that headphones are attached, there may be debris or an object lodged in the headset jack:
    4. Check the headset jack. If there is an object lodged in the headset jack that is not easily removed, have the iPhone serviced to remove object.
    5. For Original iPhone: If there is light debris, such as lint, in the headset jack, try connecting a pair of headphones to the headset jack and then remove the headphones. Repeat this several times to remove the debris.
    6. If you have installed a protective film on the display, either ensure that the receiver is not covered or remove the film completely.
    7. Check the receiver mesh (which is on the top front of the device, above the display). If it appears blocked, use a clean, small, dry, soft-bristled brush to carefully and gently brush away any debris.
    8. If you have paired with a Bluetooth headset that is nearby, either use the headset or turn Bluetooth off (choose Settings > General > Bluetooth).
    9. Restart the iPhone.
    10. If restarting the iPhone doesn't resolve the issue, try restoring the device.
    11. If the issue persists, go to the Service Answer Center - iPhone for information on service.
    Thanks,
    Matt M.

  • Help! my phone hangs up in middle of a call

    My phone cuts out in middle of a call.  Either buts call off entirely or one party cannot hear the other.
    I have received a replacement phone from Rogers but this phone does the same thing.
    My BB Curve 8900 is only 3 months old.  Any ideas?  Need help

    If its your original iPhone case that would be the problem.
    If the case covers the top of the phone around the earpiece then it will also cover the sensors. Apple moved the sensors in the new phone so most full cover iPhone original cases will not work correctly with the iPhone 3G as it will thinkyou always have your head against the phone and so blanks the screen.
    To test, remove phone from case and try it, think you will find it works fine.

  • HT4623 After updating Iphone 4s to 6.0 the signal is very weak and the phone drops calls frequently.

    After updating Iphone 4s to 6.0 the signal is very weak and the phone drops calls frequently.

    Based on what?
    "When Apple rolled out iOS 6.1, its first major update to iOS 6, yesterday, it introduced a series of bug fixes, software tweaks for iTunes and Siri and also added LTE support - but none of that was any use to the disconnected and discontented sufferers of a particular iPhone software flaw: greyed-out Wi-Fi."
    http://www.theregister.co.uk/2013/01/29/ios6_wifi_flaw_no_fix/
    The phone is an iphone 4
    (converted from a 3g and still have the habit of referring to it as a G)

  • Does my blue tooth have anything to do with my phone dropping calls

    Does my blue tooth have anything to do with my phone dropping calls

    Different electrical circuits.  As a test, have you turned off bluetooth and gotten dropped calls?

  • Casio Brigade rebooting in the middle of calls and getting more frequent.

    My Casio Brigade reboots in the middle of calls. It was usually preceded by a humming noise but it is happening more frequently and no longer hums just reboots. The battery is fine and has a normal life. The phone has never been dropped or wet (the Brigade is supposed to withstand both anyway). No, I do not have access to another phone so Verizon can tell me to reset it. I already reset and it didn't help. I programmed it again yesterday so it is up-to-date. Only reboots during calls (for now). Occasional dropped calls are expected but rebooting is not acceptable!
    Can anyone help?

    It is an awesome phone....if it worked right. I love the keyboard and the ruggedness of this phone. If only it wouldn't reboot in the middle of calls and/or Verizon had a solution that worked. It had this problem since day one and they had me reset it several times. It was OK for awhile. Then it started again but infrequently so I just lived with it. But now, it was every other call. I tried resetting it again several times and it is now out of warranty, of course. The last tech guy told me to uninstall all of the programs like navigator and backup assistant and THEN reset it. But it wouldn't let me remove backup assistant.
    Anyway, I am back on my old phone that I only stopped using because of the poor sound quality. But, I guess I'll have to live with it until my contact for the other phone is up. ... NEXT JUNE. I believe this to be a software issue.. The phone itself is probably great. Good luck.
    Oh, I also learned that it is more prudent to buy an unlocked dual-mode phone that accommodates both GSM and CDMA so that your phone will be usable if you decide to switch to another carrier. Verizon is about the only one using CDMA now. If you want a Verizon phone, get one that is "global ready". They have both modes. Hope it helps...

  • On FaceTime I receive no sound indication of incoming call but on answering sound is fine?

    On using FaceTime I receive no sound that an incoming call has been received but on answering the call there is no problem with the sound .?

    Using FaceTime http://support.apple.com/kb/ht4319
    Troubleshooting FaceTime http://support.apple.com/kb/TS3367
    The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
    http://tinyurl.com/a7odey8
    Troubleshooting FaceTime and iMessage activation
    http://support.apple.com/kb/TS4268
    iOS: FaceTime is 'Unable to verify email because it is in use'
    http://support.apple.com/kb/TS3510
    Using FaceTime and iMessage behind a firewall
    http://support.apple.com/kb/HT4245
    iOS: About Messages
    http://support.apple.com/kb/HT3529
    Set up iMessage
    http://www.apple.com/ca/ios/messages/
    iOS 6 and OS X Mountain Lion: Link your phone number and Apple ID for use with FaceTime and iMessage
    http://support.apple.com/kb/HT5538
    How to Set Up & Use iMessage on iPhone, iPad, & iPod touch with iOS
    http://osxdaily.com/2011/10/18/set-up-imessage-on-iphone-ipad-ipod-touch-with-io s-5/
    Troubleshooting Messages
    http://support.apple.com/kb/TS2755
    Troubleshooting iMessage Issues: Some Useful Tips You Should Try
    http://www.igeeksblog.com/troubleshooting-imessage-issues/
    Setting Up Multiple iOS Devices for iMessage and Facetime
    http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
    FaceTime and iMessage not accepting Apple ID password
    http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
    Fix Can’t Sign Into FaceTime or iMessage iOS 7
    http://ipadtutr.com/fix-login-facetime-imessage-ios-7/
    FaceTime, Game Center, Messages: Troubleshooting sign in issues
    http://support.apple.com/kb/TS3970
    Unable to use FaceTime and iMessage with my apple ID
    https://discussions.apple.com/thread/4649373?tstart=90
    How to Block Someone on FaceTime
    http://www.ehow.com/how_10033185_block-someone-facetime.html
    My Facetime Doesn't Ring
    https://discussions.apple.com/message/19087457
    Send an iMessage as a Text Message Instead with a Quick Tap & Hold
    http://osxdaily.com/2012/11/18/send-imessage-as-text-message/
    To send messages to non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
    How to Send SMS from iPad
    http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
    You can check the status of the FaceTime/iMessage servers at this link.
    http://www.apple.com/support/systemstatus/
     Cheers, Tom

  • I can't get my phone to ring. When a call comes in the phone vibrates. I have checked my settings

    I can't get my phone to ring. When a call comes in the phone vibrates. I have checked my [email protected]

    There should be a little switch on the top left side of your phone. It's the silent mode. If it's switched on, you will see an orange bar there. Switch it off, and you'll get your sound back.

  • TS4185 Facetime Microphone quits in middle of call

    Facetime microphone quits in middle of call and person on other end can no longer hear me but I
    can hear them fine.

    I have the same problem.
    The microphone dosen't work with FaceTime, Skype, Dragon Dictation, nor Camera (recording video is ok, but not sound).
    I tried with other applications, but it only records noise.
    Does somebody have a solution?
    iPad 2, WiFi, Ios 5.0.1

  • Phone cuts out in middle of conversation, I can hear other person, they cant hear me, any clues?

    Phone cuts out in middle of conversation, I can hear other person, they cant hear me, any clues?

    I had the same problem with mine.  It had a faulty proximity meter.  When in a conversation, the screen should go black when it senses it's near your face.  Test it by calling someone and placing your hand over the phone.  If it doesn't go black, you may have the same problem.  When that happens, your cheek can hit the mute button..

  • Wireless phones drop connection when multiples phones on same AP

    I'm attempting to find a solution as to why wireless phones drop the calls when there are multiple phones associated with an AP. The BW usage of the phones is a small fraction of the available BW. Call quality is OK with multiple phone associations, and a single phone on an AP does not drop a call.
    There doesn't appear to be any pattern associated with the dropped calls. Not every phone drops a call, but this happens frequently.
    Thank you.

    Are these Cisco APs? If so, can enable QBSS.
    For Cisco IOS, enter "dot11 phone". For Airespace is called "AP CAC Limit" in the WLAN config. This will send a Channel Utilization value to the phone for that AP's channel. If 12.3(7)JA or later, this will be CCA based value showing true channel utilization. This is on a 255 scale, where default limit for calls is 105. Can still receive incoming calls though when > 105.
    The phone call shouldn't be dropped though even if AP association is lost, unless some device is disconnecting the call due to not receiving any RTP packets (i.e. Cisco CallManager Express). If this is a 7920, go to the 7920 site survey to view the CU value. The last # displayed will be the QBSS / CU value. If this somewhat > 0 (i.e. 30+ or so) without any 802.11 traffic present, then may want to investigate what devices or causing this load on the 802.11 channel. An option could be to move to another channel as well. Ensure non-overlapping channels are used though per 7920 scanning mechanism and to ensure seamless roaming.
    If these are 7920s, recommend using 3.01 fw.

  • When i answer my phone i can barely hear the caller, volume is turned up

    when i answer my phone i can barely hear the caller, volume is turned up

    Hi saintmary82,
    If you are having a hard time hearing people through the receiver, take a look at the article below for some suggestions to get it sorted out. Start with cleaning the receiver and making sure your iPhone is up to date. If you continue to have issues, then you may want to contact Apple Support for further assistance.  
    If you can't hear a person on a call or voicemail or if the sound quality is poor on iPhone
    https://support.apple.com/en-us/HT203800
    Take it easy,
    -Norm G. 

Maybe you are looking for