Phone Dying With Battery Left

Hello, lately my phone has been dying while I still have a battery percentage in the range of 10-19%. Is anyone else experiencing this?  Or know what is going on?

Try different USB Cable, try different Charger. Clean iPhone charging port with clean dry toothbrush. If still problem and you have Warranty or AppleCare, make Genius reservation and take iPhone to Apple for resolution. If no coverage, most likely it could be battery or charging port assembly that need replacement.

Similar Messages

  • My iPhone 4s's battery dying with battery still left?

    I've been noticing recently, that my iPhone 4s keeps dying before it has 15% left. It doesn't even come up with any warning that the battery has a certain amount left, it just turns off unexpectedly (and when I try to turn it on, it comes up with the red battery thing). I could be doing anything (even taking pictures) and it suddenly just dies. When I put the charger in, it turns itself back on and today it said it had 29% of battery left and charging. The battery may be out of sync because I haven't charged it for a few days and it stayed at 40-29% (though I only used the stopwatch for the past few days which may explain why the battery hadn't gone down much).
    I cannot take it to get someone to look at it because- a) I bought it off eBay so someone else owned it before me b) the warranty has ran out already (I checked online on the apple warranty checker thing).
    I have dropped it twice in the past 7 days, but I don't drop the phone often and I have a protective flip case which seems to stop it getting more scratches (it already has a small crack and loads of scratches from the previous owner, though they never mentioned anything about them- didn't even mention anything about water damage so I doubt there was any water damage to it).
    If anybody could help, I would be really grateful

    Hi pinkdolphins0400,
    Welcome to the Apple Support Communities!
    If you are experiencing battery and/or charging issues I would recommend reading over and working through the troubleshooting steps in the attached article.
    iPhone and iPod touch: Charging the battery
    http://support.apple.com/kb/HT1476
    Have a great day,
    Joe

  • Iphone 6 keeps shutting off randomly with battery left

    my iPhone 6 is up to date its on IOS 8.1,3 and it keeps randomly shutting off with plenty of battery left like 30 or 40% and it will just turn off. I restarted it and backed it up and it continues to happen i don't know what to do.

    Try to set it back to factory settings, without using the latest backup, in case the backup contained corrupt data.
    Use iTunes to restore your iOS device to factory settings - Apple Support
    If the problem comes back, your device needs to be checked by an Authorized Apple Service Provider or Apple:
    iPhone - Contact Support - Apple Support

  • IPhone turns off with battery left

    Since updating to iOS7 my iphone 5 turns itself off when the battery gets 20%. What's this all about?

    Try Reset, see if better. If not, try Restore, see if better. If not, then battery is most likely faulty, make Genius reservation and take iPhone to Apple Store for free quick battery diagnostic testing.

  • I cannot get more than 12 to 14 hours out of a full charge, and with a new battery.  Is the phone dying?

    I cannot get more than 12 to 14 hours out of a full charge, and with a new battery.  The battery has been charged at least a dozen times, so I know it's at full charge.  Is the phone dying?

    Do a Li-ion battery rebuild. Do a full 6-8 hour charge with device in sleep mode, next run it down to about 45-50 % and then a 4-5 hour charge. After that use your phone and take it down to 30%. Another 6-8 hour charge and then down to no lower then 20-25% and one more full 8 hour charge. At that point your battery should be rebuilt back to a normal life cycle. This should eliminate your battery problem.

  • My iPhone 5 keeps on dying when it says I have around 15% battery left. Anything I can do sort This out?

    My iPhone 5 keeps on dying when it says I have around 15% battery left. Anything I can do sort This out?

    Check this answer by Lawrence Finch in this post: Re: iPhone 5 battery dies at 5 percent
    Lawrence Finch NYC Area
    Re: iPhone 5 battery dies at 5 percent 
    19.11.2013 01:23 (in response to woo671)
    There are two common causes for this issue; either the battery gauge needs recalibration, or the battery is dying. The one you can fix is to recalibrate:
    When it shuts off charge for just a minute or two, then restart (hold HOME and SLEEP until an Apple logo appears). Deliberately run the battery down until the phone shuts off at 1%. If it shuts off above 1% repeat the above until you get to 1%. Then charge for 4 hours with the wall charger without using the phone. This process will recalibrate the battery gauge.
    To prevent this from happening again about once a month run the battery all the way down to 1%, then continue until the phone shuts off. Apple recommends this in their battery help article, but they don't say why you should do it. The have some hokum about "keeping the electrons moving." Honestly! The iPad battery tip gives the correct reason.

  • HT5163 I turned my iphone off when visiting the doctor's surgery and now it won't turn back on.  It had 73% battery left and I have tried connecting it to my computer with USB but nothing happens.  I have taken out and replaced the sim card too.  Any sugg

    I turned my iphone off when visiting the doctor's surgery and now it won't turn back on.  It had 73% battery left and I have tried connecting it to my computer with USB but nothing happens.  I have taken out and replaced the sim card too.  Any suggestions

    If wjosten's tip doesn't work try plugging it into a USB charger (not through your computer), wait about 30 seconds and it should come on. If it doesn't remove the cord from the phone and keep trying this. I've had this same issue and found a combination of the reset & charging cable tends to work. Sometimes it takes about 5 minutes for the phone to respond.
    Best of luck.

  • I was updating my iphone 5 to ios 7 but i cancelled it by forcing a shut down as there was not much battery left so now its in restore mode and i cant restore my phone now it says error 3194 and ive tried the sudo code but it still doent work help?

    i was updating my iphone 5 to ios 7 but i cancelled it by forcing a shut down as there was not much battery left so now its in restore mode and i cant restore my phone now it says error 3194 and ive tried the sudo code but it still doent work help?

    Unable to contact the iOS software update server gs.apple.com
    Error 1004, 1013, 1638, 3014, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
    Install the latest version of iTunes.
    Check security software and ensure that communication to gs.apple.com is allowed. Follow these steps for assistance with security software.
    Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. Follow the advanced iTunes Store troubleshooting steps to edit the hosts file or revert to a default hosts file. See "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information."
    Try to restore from another known-good computer and network.
    If the errors persist on another computer, the device may need service.

  • Macbook Pro shuts down with 40% battery left... does not just go to sleep

    Hi,
    Our MacBook Pro has started to shut down with about 40% battery left. After it has shut down, I press the button underneath the computer and 2 our of 5 lights light up on the battery. I wouldn't mind if it just went to sleep but I totally have to restart it and lose everything I have been working on when it died. The computer used to go to sleep when the battery got to 0%, then I could plug it in and keep working.
    I don't know if it's a software issue or a battery issue or a firmware issue.
    Any tips would be MUCH appreciated.
    Thanks a lot.

    I have read so many articles across the internet with people experiencing this problem. This is the conclusion I came to.
    I could not calibrate my battery as my system would hard power down before it got anywhere close to draining the battery entirely. The last 10 cycles on my battery were attempts at calibrating. The most common cause would be because the battery in our macbook pro does contain something close to the charge being reported by the computer, but cannot deliver it. Your fuel gauge is probably not incorrect, especially when the leds on the battery itself show a charge that should be capable of running the machine. Even if it is not calibrated correctly. The internal resistance of the battery itself has compromised the batteries ability to deliver the amperage necessary to run our machines. After finally realizing this, I turned my screen brightness all the way down, and sat all my power settings to max battery life without allowing the machine to go asleep. Then, I went to sleep myself =). In the morning it appeared as though I had a successful calibration and the machine did not power down hard. Depending on how bad of shape your battery is in, this may or may not work. Either way, it didn't matter much. Even with my fuel gauge being correct, if my screen brightness was cranked up and I was doing anything somewhat processor intensive, my battery failed to provide the needed amperage and powered down my system hard again.
    The battery really does have the amount of power it says, it just cannot deliver it as fast as needed. At a slower rate, it will work. A replacement battery is needed. I cannot explain the strange jumps/dips in storage capacity but would guess these numbers are a guide, and more than one environmental factor can change this number. Also, once the internal resistance builds up inside the battery and the inability to calibrate happens, it compunds the problem.
    My machine is a first gen intel macbook pro. A few months after I bought it, I had battery problems and apple replaced my battery. My machine is 31 months old, it's battery is somewhere around 27. I tried to get apple to replace my battery and they told me no. I was 40% healthy @ 207 cycles. Many people complain about this but it seems reasonable to me, I didn't argue. I do believe my battery failed prematurely, however, it was due to a few factors and I do not think it was the batteries fault. My machine was one of those nice overheating first generation macbook pros. To make the matter worse, one of my internal fans stopped working. I knew this as my istat pro program showed me 1 fan @ zero rpm. I figured I had applecare and had work to do, so continued to use the computer for several months. I did quite a bit of video encoding and processor intensive work. When I would get to work in the morning, my granite desktop was really cold, however, after a half hour or so with the macbook pro running the heat would dissipate through it and warm it up nice and comfortable! lol, some may not think this is funny, but it worked well for me. I frequently had over 180 degree cpu temps and the bar above the keyboard being too hot to lay your hand on and keep it there. I am sure some of this excess heat contributed to the premature failure of my battery. The type of batteries in our machines are killed by heat, charge amount, cycles and age. Probably in that order for most users. So, can I blame apple because my unit ran hotter than it should have because their fan failed! eh, maybe, but I am happy with this laptop overall. I have never had a single laptop for more than 15 months and have had this one for over 30 now.
    I ran across this site somewhere, it may have been another user on these forums, I cannot remember. http://www.batteryuniversity.com/partone-19.htm On this page, it talks about our batteries, the effects of heat and level of charge in combination with age. At 77 degrees F., charged to 100% (which is very typical of our machines, or close to it) after one year the battery is 80% as good as it was when it was new. At 32 degrees it is as 94% as good as new after one year. Jump up to 104 F. and the battery is only 65% as good as new after 1 year. Sometimes my computer is running for days and sometimes the environment is warm. Add that to the heat produced by the machine itself and I bet the battery sustained 100 degree temperatures for long periods of time. Just for fun, at 140 degrees and 100% charge in our lithium ion batteries, after only 3 months the capacity is only 60% of its new capacity.
    Anyways, that is my battery story. Sum up. The inability to calibrate is due to the batteries increased internal resistance and inability to deliver the charge at a rate needed by your computer even though it appears healthy, or somewhat healthy. You may be able to calibrate by making your laptop drain less power, turn screen brightness all the way down, turn airport & bluetooth off, let hard disk sleep, and let it go. But that will not stop the hard shut down problem, although the fuel gauge will be more accurate. Think of it like this. a 100 gallon fuel tank on a car full of gas. The fuel gauge is correct, it is full. However, the fuel line connecting the fuel tank to the engine is made of a space age material that shrinks as it ages and is exposed to heat. Eventually the fuel line shrinks to the size of a coffee stirrer or small straw. When the motor is turned off the fuel seeps into the small straw. Start the motor, it begins to sip the fuel from the straw. Rev it up (encode video), the motor demands more gas but cannot get it. The motor stalls out (your computer shuts off). Same idea somewhat. Sorry so long

  • I have i phone 5 problems is when my phone battery left 20% then phone automatic shutter down plz tell me solution for this

    i have i phone 5 problems is when my phone battery left 20% then phone automatic shutter down plz tell me solution for this

    It seems like if you have a calibration issue with your battery percentage indicator.
    To recalibrate the indicator, charge your battery to 100% then let it drain completely until the iPhone shuts down then charge it to 100% again and do not disturb it until it reaches 100%.  This will reclaibrate your battery indicator.

  • My phone randomly dies when I have over 20% of battery left, what is wrong?

    My phone randomly dies when I have over 20% of battery left, why is this happening?

    I'd just like to say that ahs70's post on Dec 1, 2013 at 1:17am on Pg. 9 worked for me as well: https://discussions.apple.com/thread/5338609?start=120&tstart=0
    If your iPhone's battery is acting up you need to determine if it's a software issue or a hardware/battery issue.  To do that, after syncing your iPhone, erase/hard reset all data and settings from your iPhone to what it was from the factory as new.  This can be found in Settings/General/Reset/Erase All Content and Settings.  Then test it out for a day or two.  If it's still acting up then it's likely a hardware issue and you will need to get your battery replaced.  If your warranty is done than check out this link to get a battery kit to replace your iPhone battery yourself:  http://www.ifixit.com/Store/iPhone/iPhone-5-Replacement-Battery/IF118-001#produc tDescription
    If your iPhone is now working properly after hard resetting it than it's most likely a software issue.  This battery issue only started after upgrading to the new iOs7, so it is obviously related to the update not properly installing itself.  What has worked for me and many others is to manually update to iOS 7.0.4 using the full downloaded version of the update which is about 1.32 Gigs.
    But first you need to find out what model of iPhone you have, click here to determine if it's GSM or CDMA: http://support.apple.com/kb/HT3939?viewlocale=en_US&locale=en_US
    Then go here and scroll down to download the iOS 7.0.4 complete update for your device:  http://www.downloadios7.org/download-ios-7-0-4-ipsw-file.html
    Then scroll up on the download page and follow the instructions of updating your iPhone manually following the instructions below:  "IPSW with iTunes"
    And your done.
    Problem solved.
    I only posted this because it was a very frustrating problem that no one really seemed to figure out a solution for.
    I hope this helps.
    Emile Beaulieu

  • I have a iPhone 4 and lately it has been shutting down randomly when I still have battery left. It also doesn't turn back on, until I plug it in to the charger. But when I plug it in, the low battery sign shows up then comes to the lock screen with 68%.

    I have a iPhone 4 and lately it has been shutting down randomly when I still have battery left. It also doesn't turn back on, until I plug it in to the charger. But when I plug it in, the low battery sign shows up then comes to the lock screen with like 68% left.

    Morning Clementine Lin,
    For more information this, please see this article:
    iPhone: Hardware troubleshooting
    http://support.apple.com/kb/ts2802
    Take a look at the Will not turn on, will not turn on unless connected to power, or unexpected power off section.
    Have a nice day,
    Mario

  • Hello   my i phone was dropped and i changed its battery now i need to activate it but  i forgot my apple id and password who can unlock my i phone 5 with IOS 8.1.3  your answer will be highly appreciated

    hello
    my i phone was dropped and i changed its battery now i need to activate it but  i forgot my apple id and password who can unlock my i phone 5 with IOS 8.1.3
    your answer will be highly appreciated

    Use the links provided.
    Recover your AppleID via https://appleid.apple.com/
    Reset your password via iforgot.apple.com
    If the iPhone is asking for an AppleID you do not recognize, the iPhone
    is Activation Locked. Only the person who initiated the Activation Lock
    can remove it. There is no workaround for Activation Lock.

  • HT201363 my i phone was dropped and i changed its battery now i need to activate it but  i forgot my apple id and password who can unlock my i phone 5 with IOS 8.1.3

    my i phone was dropped and i changed its battery now i need to activate it but  i forgot my apple id and password who can unlock my i phone 5 with IOS 8.1.3

    Use the links provided.
    Recover your AppleID via https://appleid.apple.com/
    Reset your password via iforgot.apple.com
    If the iPhone is asking for an AppleID you do not recognize, the iPhone
    is Activation Locked. Only the person who initiated the Activation Lock
    can remove it. There is no workaround for Activation Lock.

  • What is going on with 6.0.2 exchanged two phones today in store all with battery draining issue problem

    Guys, what is going on two phones exchanged in store today all had battery draining problems once phone updated to iOS 6.0.2.
    First phone wouldn't last 3 hours usage even in plane mode function.
    Second phone bit better battery life 3 hours 15 minutes usage No Apps installed on both phone and location turn off even setup as new phone.

    First of all, why did you say yes to Nero Back up before researching what it does with files already on the HDD? When I install Nero, the Back Up is the first thing I disable, it is a nagging pain, there are much better backup programs available. There are several file recovery programs out there to recover deleted files, that is, if that is what happened. Also, if you haven't overwritten the files, so you should be able to find them.

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