Phone fails installing OTA update to KitKat, why?

I have a RAZR MAXX HD that has been bugging me to do the OTA update for weeks. when it tries to do the update it fails (Droid down after reboot)
So I figured I'd just do a factory reset on the phone and it should work. Nope, same problem, so after pointlessly wiping my phone, my update still fails, and still bugs me to do it. Any suggestions? I could try loading the update from the SD card, but it's just the same file trying to do the same update...

Well, here's what I had to do to get the update.
(I always recommend a factory reset for large updates)
Downloaded the rom from motorola VZW_XT926_4.4.2-KDA20.62-10.1_CFC_1FF.xml.zip
uncompressed it and ran RSDScriptGenerator.jar
Installed RSDLite 6.1.6
Loaded in recovery mode and reset phone.
Switched to fastboot mode and connected to my computer
flashed the script with RSD
Probably not the easiest or recommended method to get the OTA update. but this is what I had to do to get it.
On the plus side, my battery life improved. Not sure if it was from the factory reset or update though. Anyone needing to follow my route can google "How To:XT926 Upgrade to KitKat OTA"

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Not Installing OTA Update

Hi, I got an OTA update notification on my Neo V, i downloaded it and then the phone rebooted but after that it said the update can not be installed, try later, i tried again but it didnt work. My phone's SI number is still not on the list, is that the reason why its not updating my phone OTA or is this some other issue?

try with sus or pcc
Update Service (SUS)
http://www.sonymobile.com/gb/tools/update-service/
http://www-support-downloads.sonymobile.com/Software%20Downloads/Update_Service_Setup-2.11.12.5.exe
Alternatives on How to backup Xperias
http://talk.sonymobile.com/thread/36355
"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

After installing last update of CC why are my plug-in freezing Photoshop?

I have just installed the latest update of CC and some how Adobe Cloud two days ago. Since that time I my plug-in bundles OnOne and Nik freeze up Photoshop. The only way to get out of PS is to go under the Task Manager and shut them down. I even reinstalled OnOne initially thinking it was a connection problem between PS and OnOne. It still didn't help. What is going on?

I don't see any anwers to your other question http://forums.adobe.com/thread/1449539 and I don't know that I can help very much
But... have you checked with those plug-in vendors to see if they have any problem reports... and a solution?

Prohibitory sign appear after failed install security update 2010-005

Anyone can help?
I checked the apple document and tried reset PRAM. no luck.....
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Have a lead on the OTA update problems!

FIRST, THANK YOU! THANK YOU! THANK YOU!... Whoever is responsible for FINALLY giving us our own discussion space!!!!
I am only going to post this here rather than try to update all the postings regarding the OTA update issues. I hope people will find their way to it!
I experienced rapid battery drain, severe overheating & endless boot-looping after the OTA update (among other more minor problems posted in the main Android forum). I had to factory reset and have been trying to determine what the problem might be. I have had discussion with VZW & HTC about this problem.
After leaving my phone as a stock out of the box phone with the update for a week, I started adding back my Apps. Eventually I had the same problem. I factory reset my phone and installed each App 1 at a time.
I discovered that WeatherBug Elite is causing major problems on the HTC Rezound post OTA firmware update. The HTC Rezound has 3 location services - Verizon Location Services, Standalone GPS and Google Location Services. The default is for only the GPS and Google services to be turned on. If the WeatherBug city is set to Current Location and Verizon Location Services is turned off then the device battery will rapidly drain. It will also SEVERELY OVERHEAT (130 degrees+) & eventually begin endless boot-looping. At this point the phone has to be factory reset.
If Verizon Location Services are turned on then setting the city for Current Location does not cause this problem. If you turn Verizon Location Services off after the Current Location has been set then it is OK until you change locations and it has to update. Then its back to severely overheating and eventually endless boot-looping.
This does not happen on the free version of WeatherBug.
Verizon included a new process - Verizon Location Agent in the OTA update. This must have something to do with the problem. All my other Apps that use a Current Location setting do not have this problem. I suspect that there may be other older Apps with a Current Location setting that might cause this same problem. This has been causing much stress and problems for HTC, Verizon and their customers. People have been going thru multiple phones thinking that it is a problem with the phone but it continues to happen. HTC and Verizon have acknowledged that there is some problem with the update and they are now investigating it but really didn't have a lead on what it might be since only some customers were experiencing these problems.
I spent 14 hours diagnosing and trouble-shooting the problem all last night. You have to put the phone to sleep & wait long enough for WiFi & the GPRS data to be turned off. When you wake the phone & wait for 'No Service' on the lock screen to change to 'Verizon Wireless' then it will immediately start the endless uncontrollable boot-looping. It will also happen if you restart the phone. I have done this on a factory reset phone with the OTA update installing one App at a time and WeatherBug Elite was the only one that caused the problem. I do not know if this is true for 4G-LTE as I am not in a 4G-LTE area and keep it turned off.
I wanted to pass along this information I discovered. I hope I am remembering all the steps. I had it doing it every time. I did more factory resets last night than you could believe. You need to see the "No Service" on the lock screen when you wake up your phone. This has something to do with it also. I'm so tired now that I can't see straight. I'll recheck this after I've had a nap.

Because some people have problems with the updates and some don't, I've often wondered if it had to do with specific apps that some have on their phones and others don't. I never had any problems with my Thunderbolt updates. This one for the Rezound isn't a problem either, but I essentially have the same apps on it that I did on the Bolt. I've never cared for Weatherbug ever since they originally came out on the PC and I got buried in spam. If you haven't tried it yet, you might also try "Weather, Radar, Alerts, Quakes by Elecont software. It's the best weather app I've found and has never given me any problems. I tried BeWeather and didn't like it as well.
https://market.android.com/details?id=com.Elecont.WeatherClock&feature=search_result#?t=W251bGwsMSwxLDEsImNvbS5FbGVjb250LldlYXRoZXJDbG9jayJdhttp://
What you're doing by eliminating them one at a time is time consuming, but the best route. There may still be something wrong with the phone itself. I've never had a problem with the boot looping. Also, mine gets up to around 120 to 125 degrees if I'm charging it while using it heavily for streaming videos/movies, but I've never hit the 130's like you have. I did have the led's flash red/green at me at about 125. I also haven't had any of the other problems you seem to be having, so I can't be much help other than to let you know that there are Rezounds that don't have all of those frustrating, headache causing problems.
I've lost track in your posts, so forgive me for asking the obvious, but have you exchanged it for a CLN replacement(s) and tried new batteries? Are you still using a standard battery, or an extended? The extended batteries don't seem to be having the overheating problems that the standard batteries are, but if you have a bad phone, it may not make much difference.
Sorry about the problems and frustration

Error installing CS5 updates; Some updates not showing up.

When I select a photo in lightroom 5 and opt to edit it in photoshop, I get a notification that says "This version of Lightroom may require the Photoshop Camera Raw plug-in version 8.3 for full compatibility. Pleas update the Camera Raw plug-in using the update tool available in the Photoshop help menu."
Upon entering photoshop and opening the update tool, there are two updates, but neither for the Camera Raw plug-in. I went ahead and tried to update those anyway, and at the end, I got two error messages reading "There was an error downloading this update. Please quit and try again later." and "Installation failed." The updates were for Adobe Extension Manager CS5 5.0 and Adobe Device Central CS5.0.1, respectively.
My question has two parts. First, how can I work around these error messages and successfully install the updates, and second, why is the Camera Raw plug-in update not showing up? Thanks in advance!
Below are screenshots of the Lightroom message and the update error messages.

What updates should have been available, and
Why were they not available at that time?
Lets examine the case of the backup that has been on the shelf a while.
I really would like to help, but this post does not really answer my two questions. If you want to troubleshoot this scenario, we're going to need some HARD information to work with.
WSUS reported (updates needed report) that there were 90+ updates available and approved for that machine
The computer reporded that there were no updates available.
My first eyebrow-raising moment here is the idea that a computer has 90+ updates
approved and available (and, ostensibly, cannot find any of them to be downloaded), and my very first question in response to raising that eyebrow is this: And all 90+ of those updates are NOT SUPERSEDED??? To which my second question would be: When
was the last time that machine had patches installed?
I took a look at another computer in the same OU and computer update group with the same initial install image and I see 12 updates available, all not yet approved for that group.
If the updates are Not Approved, then those updates are also Not Available.
I'll also point out here that the best way to approach this scenario is to believe what you see and investigate the reason why, rather than questioning the veracity of what's displayed in the console or the logs.
If the client says there are no updates available for installation, then that's the bottom line, and the proper response is to identify an update that
should be available for installation and determine why it's not being downloaded/installed.
Lawrence Garvin, M.S., MCSA, MCITP:EA, MCDBA
SolarWinds Head Geek
Microsoft MVP - Software Packaging, Deployment & Servicing (2005-2014)
My MVP Profile: http://mvp.microsoft.com/en-us/mvp/Lawrence%20R%20Garvin-32101
http://www.solarwinds.com/gotmicrosoft
The views expressed on this post are mine and do not necessarily reflect the views of SolarWinds.

Can someone please tell me why when I tried installing an update on my iPhone 5 from my computer it "failed" and now my phone has a picture of a plug connecting to an itunes icon and there's nothing I can do to remove it?

My screen is frozen with a picure of a plug trying to connect to an iTunes icon. I can't reboot my phone or sign on to iTunes. When I callmy cell phone number the call goes straight to voice mail! What happened? How do I get rid of the screen on my iPhone? Help please.
Thanks for any advice.

There are multiple reasons why the update failed, unless you can provide an error message/code that came up then nodbody will know.
Now your iPhone is in recovery mode and will now need to be connected to a computer with iTunes and restored to factory settings. This will install the update at the same time.
If you have a back up of the iPhone before the issue occurred then after the restore to fqactory settings you can restore the back up to the iPhone. If there was no back up then I'm sorry your data is gone.

Droid X2 2.3.4 OTA update does NOT install on my phone

Hello,
Today, when I checked for software updates in the settings page of my Motorola Droid X2, it said the 1.3.380.en.US is ready to be applied. I downloaded it and clicked on install once download finished.
The phone reboots, shows the logo and the progress bar for installing the update and then shows an exclamatory mark. The progress bar also stops. Then the stupid phone reboots and when I unlock it, it says the update has failed.
This is unacceptable from a smartphone and I am already **bleep**. Firstly, the phone has 10's of issues (music stutters, etc.) and many people complained about it. And Motorola releases this update that is supposed to fix those issues. And now, the update does NOT even install. Why? Please let me know what I am doing wrong. Or is anyone else facing this issue? Do I have a bad phone and should I replace it?
Please help!
A very very frustrated Droid X2 owner.

I can't speak specifically to the DX2, as I have the original DX ... I assume you've tried a Battery Pull ?? Just power it down, remove the battery and leave it out for like 1 minute - reinsert & power up. See if it proceeds with the update ... if not, you'll likely have to do the factory Reset. If you have data on your SD Card that you want to preserve make sure you don't select "Format SD Card" -- or just remove it entirely before starting the F.R. process.
If you take it to Verizon or call them, they will likely walk you through, or do, the factory Reset anyway .. And since you seem to have "10's" of issues, this might be the best path for you to take anyway ... and in fact if it were ME, I would just bite the bullet, allow the Format of the SD Card, and be done with it .. Of course you'll have to re-download all of your FREE apps after doing so. And if you can't get the phone to boot up, that in itself can be a challenge because Market won't know about them after you do the F.R.
So if you decide to do that, I would go ONLINE to MARKET and write down a list of all your Free Apps before starting the process.
Good luck ..
http://community.vzw.com/t5/DROID-X-by-Motorola/Factory-reset-the-what-why-and-how-for-Gingerbread/m-p/544836#M24742

Why can I no longer install iTunes updates on my computer? I keep getting messages saying it fails, and to do it manually, but then I get popups questioning whether I have the authority to make these changes. And it never updates.

Why can I no longer install iTunes updates on my computer? I keep getting messages saying it fails, and to do it manually, but then I get popups questioning whether I have the authority to make these changes. And it never updates.

Make sure you are running as the Administrator of the Account.
Also... See this User Tip by turingtest2
Troubleshooting issues with iTunes for Windows updates

HT4623 I have an iPhone 4s and I attempted to update my device's iOS to 7.0.2. The download was successful but when I tried to install the software, it asked me to connect my device to iTunes. I did but my phone failed to load: ERROR 4013. What to do?

I have an iPhone 4s and I attempted to update my device's iOS to 7.0.2. The download was successful but when I tried to install the software, it asked me to connect my device to iTunes. I did but my phone failed to load: ERROR 4013. What to do?

Hi there KrisonCastillo,
I would recommend taking a look at the troubleshooting steps found in the article below.
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
-Griff W.

Why does apple let you install the update if it's just going to fail?

I got the 3GS maybe a month ago. I had issues running updates on my old iphone (the original) and used to have to go into apple's genius bar in order to do updates. I was sort of hoping that the updates would run fine on the 3GS, but 3.1.2 failed for me.
Anyways, it gave me some error code and I followed the link to kb article TS1275: http://support.apple.com/kb/ts1275
From there I discovered that port 443 wasn't open on my computer and that was probably the problem. So I opened it up and I'm trying to run the update again (although so far nothing is happening).
My question is this: why would itunes let me try to run the update at all if I didn't meet the prerequisites? Since the update is obviously going to fail if port 443 is closed, why doesn't it verify that I have the port open before it tries to update?
I'm just a little peeved that I have to drive an hour to go see the geniuses (yet again).

I heart my ringtones! And I heart my iPhone too..
Just a lil' humor..
You can do 1 of two things..
1-Call At&t to make your ringer longer
2-Or you can try it yourself... (Found on another forum)
The following codes should allow you to control the delay from 5 to 30 seconds on any GSM phone:
* Status: *#61#[SEND] The status will report the delay (5, 10, 15.., up to 30) & the number where your calls are diverted if there is no answer.
* Activate: *61*[number]*[delay]#[SEND] Use the number that was reported by the status & the delay can be set to (5, 10, 15, 20, 25, or 30) seconds.
* Cancel: ##61#[SEND

HT5262 I installed the update iOS6 on my phone and now I can't open my facebook profile page. Why?

I installed the update iOS6 on my phone and now my facebook profile page will not load. Why?

Try a reset which is similar to a computer restart and is done by pressing and holding the home button and the sleep/wake or on/off button simultaneously you see the Apple logo and then release.

OTA Update failed for Lenovo S856

I opted to install the OTA Update which is shown to be available. After downlaoding about 75MB of data, the phone gets restarted, the Android OS Upgrading screen comes, and then an error message apears. I only have the option to restart the device. Once restarting, the launcher is loaded and OTA Update Failed to Install message comes. Is there any solution to get rid of this problem? And is Lollipop 5.1 Update coming to Lenovo S856? Thanks in advance.. Any support is welcome!

does anybody know what is the correct and current firmware

HT4623 I am getting a messages saying "Software Update Failed An error occurred downloading iOS 6.1.3" everytime I try and install the update.

I am getting a messages saying "Software Update Failed An error occurred downloading iOS 6.1.3" everytime I try and install the update. Any suggestions?

dkmusic89 wrote:
I am also having same issue. Why Apple people is not replying here with the correct steps to resolve this?
Because Apple does not participate in these forums. These are user-to-user forums.

HT1222 Why my iphone 5 still cannot install this update? I've clicked the download and install button but it do nothing, im using wifi and the baterry is 100% but still, it do nothing when i've clicked! Help!

Why my iphone 5 still cannot install this update? I've clicked the download and install button but it do nothing, im using wifi and the baterry is 100% but still, it do nothing when i've clicked! Help!

Reset the phone (no data loss): Press both the home and power buttons for at least 10 seconds, releasing when the Apple logo appears. After the phone restarts, try updating again.

Phone fails installing OTA update to KitKat, why?

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