Phone fault - 4 weeks now and counting

How do I get my phoneline fixed?. Fault reported 21 St January, 4 fix by dates have passed, with no change. Booked an open reach engineer at BT s request - they didn't turn up.6 emails sent - 2 replies, hours waiting on the chat line for connection and given wrong information. Still no idea if and when I will have a phone line. Any suggestions welcome otherwise I guess ofcom is the next stop

you were offered help here by the mod now up to you to complete the email following the contact us link
https://community.bt.com/t5/Phones/Fault-on-phone-line-keeping-updated/m-p/1448315#M41666
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Sorry to hear about this! Fill in the conact us form in the about me section of my profile and we will look at this for you.
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If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

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Phone fault - 4 weeks now and counting

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