Phone freezes, everything else ok

ios 5.01 on iphone 4 (June 2011). The phone keypad is not present, or sometimes shows up 15-20 seconds after hitting the phone icon, othertimes keypad is there but frozen in that the keys don't work. Have tried to reset and that clears it for awhile, but problem returns. Everything else works fine, e.g., text, email, apps. The phone was fine before 5.01. I know I can restore to factory, but I really don't want to set-up the phone (icloud, mail, apps, etc) again. I am just wondering if anybody else has seen such an issue. Generally speaking, it seems that the ios releases are getting more buggy.

I had the same problem. Make calls and when there is no dialing tone, I end it but then it freezes and the same goes with the sms. I can't receive calls and sms too. Reset it and it goes away but then it comes back again. This 5.01 is not good and now I am stuck with it.
If I were to get a hard reset done, will it help?

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TS4036 My camera roll will not restore from iCloud after updating my iPhone 4 to iOS 6. It shows I have 1.7 gigs of photos stored on camera roll but none are appearing on my phone. Everything else restored from iCloud.

My camera roll will not restore from iCloud after updating my iPhone 4 to iOS 6. It shows I have 1.7 gigs of photos stored on camera roll but none are appearing on my phone. Everything else restored from iCloud. When I go to iCloud.com my photostream is not there.

A response I put together from another post. Also going into iTunes and choosing to sync phone to iCloud then back "this computer" sometimes works.
First thing.. Stop where you are. Don't try to sync, update, hard reset, iCloud... Just stop.
Check on your phone under 'SETTINGS' 'GENERAL' USAGE'. It should show some value for PHOTOSTREAM. Also, connect to iTunes and you will notice at the bottom of your phones summary page that there is a large amount of 'OTHER' data.
I used third party software called iExplorer (formerly iPhone explorer). In this program you select 'MEDIA FOLDER', then 'DCIM'. In the various apple folders (IE: 101APPLE) you should be able to preview your photos and copy them to your desktop.
From there sync them back to your device through iTunes or whatever method you use.
There is a simpler solution I'm sure, which may involve using iExplorer to delete some .plist files then restart the phone and let it rebuild. I'm going to try it myself AFTER I've finished copying all the photos to my MAC
Hope this helps.

How do I get my apps back on my phone? Everything else synced fine after the update.

I downloaded itunes 10.5, backed everything up, and downloaded ios5 to my phone. Everything synced just fine, except for my apps. I can see the apps in itunes, but I can't seem to get them back on my phone. I've hit "sync" like a million times. Any ideas?

Same problem here, cant sync new Apps from itunes to my Phone.
Even the updates, Itunes doesnt sync them to my Iphone 3GS.

Please help! Safari keeps hanging/not responding and freezes everything else up.

I've got a mid-2009 MacBook Pro running OS X Snow Leopard (10.6.8) and Safari (5.1.9) keeps hanging/crashing. I'm afraid I'm not very good with these things so I'll just have to tell the story...
It's happening when I start up Safari, either the home page (Google) doesn't fully load and the pinwheel appears, or it loads but as soon as I try to search or use bookmarks the pinwheel appears. I'm unable to quit Safari, open or close Finder or any software, and it won't shut down normally either. I've tried using Cmd-Option-Esc to Force Quit but the pinwheel appears again and nothing happens. The only option left is to do a hard shut down. After repeating this 5 or 6 times it eventually lets me use Safari, but will almost always hang again unexpectedly at some point during the day. I know this isn't the best way to deal with it but I don't know what else to do!
I'm sorry if this question has already been asked and answered, but because I don't have an error report I don't know whether my issue is the same and don't want to start messing with things when I'm not sure what I'm doing. Thanks in advance for your help!
P.S. The unexpected hanging and freezing started while I was running Leopard and an older version of Safari. I tried to back up and reinstall the OS but my optical disk drive wouldn't read the disk, so I had to take it to an Apple store where they couldn't find anything wrong but installed Snow Leopard and hoped that fixed the problem. It didn't, and it's since started happening on start up, as described above.

Open Disk Utility located in HD > Applications > Utilities
Select the startup disk on the left then click Verify Disk.
If the disk needs repairing, you will need to use the install disc(s) that came with your Mac.
Help here > Using Disk Utility to verify or repair disks

I tunes is freezing up mid play and freezing everything else including internet at the same time.

I have a lot of music in I Tunes and recently it's been unexpectedly freezing[spinning icon] in the middle of playback and if I happen to be doing something else such as e mailing or on line or whatever, all activities freeze up as well,but only sometimes.I know that this is I Tunes related because it NEVER happens if I am not using I Tunes at the time.I have all of the updates including the latest one today and still I encounter this. At times I tunes will freeze up while I am merely changing info or trying to create a playlist. It normallly takes about five or more minuites for it to free up again and resume play. Sometimes it will freeze while simply loading the music and artwork when I first enter i tunes. Very frustrating. I wonder if someone might be able to advise. I have roughly 5000 albums in I tunes, almost all Progressive rock meaning that they contain rather long pieces of music. It adds up to about 500 GB of music. Is that too much? I have a 1 TB hard drive with about 325 GB still available. Have I gone too far with my prog obsession and made my I Tunes "tired"? Thanks.

phyl625 wrote:
I am still having issues.
Why don't you treat it as the washing machine .. when it goes bad you order the washing machine repairman.. fix it. why?? Because you know nothing about repairing washing machines.. (illustration only perhaps you are a washing machine mechanic
Networking is not easy.. if you don't know or understand it.. there is nothing wrong with saying I don't understand.. think of the whole thing as the washing machine.. get a computer tech in.. and say.. repair it.
My question to you is the TC wan port the one that has a circle because the other 3 ports on my TC have I am assuming ethernet ports.
When I did this again there was no signal to access internet so I reverted back to the modem connect to my computer to send you this message.
Thanks,
Phyllis
Yes the TC wan port is slightly spaced from the rest and has a different symbol. There being one WAN port and three LAN ports.
But you did not follow all my instructions.. You did not.. shut down the whole network.. including powering off the modem.. or you give no indication that you did so. It will not ever work unless you do that. I also indicated this may need a longer power off.. or battery removed. depending on the type of service you have.
Did you do that.
If not then it cannot work.

HT4623 I just updated my Iphone 4s to the new operating system and lost ALL MY CONTACTS on my phone. Everything else is there. HELP!

I just updated my Iphone 4s to the new operating system but lost ALL MY CONTACTS on my phone. The contact list on my phone is completely blank. PLEASE HELP!

Hello 6underwood,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iOS: Troubleshooting car stereo connections
http://support.apple.com/kb/TS3581
If you are experiencing difficulties with the connection between your stereo and device, disconnect the device, and then power cycle the stereo and your iPhone, iPod touch, or iPad. When the Home screen reappears, reconnect your device. If you cannot power cycle the stereo, turn the car off and then back on to allow the stereo to power off.
Best of luck,
Mario

I have Windows 7 and just recently experienced a problem with itunes freezing up when I clicked on the "apps" tab. Everything else seems to work okay in itunes. I have uninstalled it and reloaded it 4 or 5 times, but still freezes up.

I have Windows 7 and just recently experienced a problem with itunes freezing up when I clicked on the "apps" tab which shows the apps that are loaded on my phone. Everything else in the itunes software seems to be working okay. The problem is in the part where you sync the newly purchased apps. The apps will all be blank that are downloaded and that part of the software crashes itunes or freezes up. I can get out of itunes okay after the freeze up, but it just stops me from syncing anything that I have newly added. If anyone has had this problem before or knows someone that has, please let me know how I can fix it. I have uninstalled and reloaded itunes 4 or 5 times, but the problem is still there. I might add that I have been using itunes and purchasing apps for 2 to 3 years without any problems. HELP.

You would get better response from the iTunes community forum.
Have a nice day!

HT1349 my phone keeps freezing on settings, I cannot make or receive a call but everything else is working including internet and mail. where it should be showing the reception bars it is only showing a broken line. How do I resolve this?

my phone keeps freezing on settings, I cannot make or receive a call but everything else is working including internet and mail. where it should be showing the reception bars it is only showing a broken line. How do I resolve this?

If you are not showing reception bars, then I don't know how the data is working? Have you tried doing a reset? Hold the sleep/wake and home buttons together until you see the Apple logo and then release. After the phone restarts, check to see if it works. If that doesn't help, then try removing the SIM card, then reinserting it. If that doesn't help, then contact your carrier for assistance in calling.

How can I sync the contacts in my phone with those on my MacBook Pro? I already have an iCloud account, and everything else (calendars,music, etc.I is already synched) but the contacts won't.

How can I sync the contacts in my phone with those on my MacBook Pro? I already have an iCloud account, and everything else (calendars,music, etc.I is already synched) but the contacts won't.

Ok.
Open System Preferences, Apple Logo icon in the menu bar and then System Preferences or the Sys Pref iocon in the Dock and go to the Internet Accounts area and look at your iCloud account. It should list what is and isn't synced by a checkmark next to each item.
Also in the Contacts app click on Contacts in the menu bar and select Preferences then accounts and make sure your iCloud account is listed. You can also do that from the Internet Accounts area in System Preferences.

My iPhone 3G phone button no longer works. If I push it I get a black screen for a few seconds then back to the home screen. Everything else is ok. Any ideas how to fix this?

The phone button on my iPhone 3G no longer works. Everything else on the iPhone works fine. I can receive incoming calls. I can make calls directly from Contacts. But if I press the phone button I get a blank white screen for a few seconds then it goes back to the home screen. I've tried the hard reset and also restoring orignall settings via iTunes but keep getting the same problem. Does anyone know how to fix this?
Thank you, Neil.

Thanks for the advice but I've tried resetting network settings and also the reset by pressing home and sleep buttons until getting the Apple logo. Still have the same problem. To be clear (because I mistakenly typed black instead of blank in the title to this thread): If I press the phone button I get a BLANK WHITE screen for a few seconds then it goes back to the home screen. I doubt it's the SIM card as I can receive calls and make them directly from contacts. What I can't do is view my favourite numbers or missed calls or access my voicemail, i.e. all the things you get to via pressing the phone button.

I synced my phone to another computer to get the update and when i went to restore it, all my music was earased, but everything else was normal. how do i get my music back?

i synced my phone to another computer to get the update and when i went to restore it, all my music was earased, but everything else was normal. how do i get my music back?
I enabled the backup, but when i went to use the backup, the phone recovered everything except the music.

Of course your music was lost - unless you uncheck sync music, you're syncing with another music library. You'll have to sync your phone with the other/original computer to the music back.

HT204150 Why won't my contacts come up on icloud? I have windows 7 and everything else on icloud is correct with what is on my phone, just not the contacts. HELP NEEDED!!

Why wont my contacts load on icloud? Everything else on icloud is correctly stated (reminders, alarms, calendar) on my phone, just not contacts.

If the contacts on your phone are not on icloud.com and you are signed into your iCloud account in Settings>iCloud with Contacts turned on, open the Contacts app and tap groups. Do you have any non-iCloud groups containing contacts such as On My iPhone, Gmail, Yahoo or an exchange account?
Also go to Settings>Mail,Contacts,Calendars>Default Account (in the Contacts section). Do you have the Default Account setting, and if so, what have you set as your default account?

My elderly mother hss EXTREMELY limited vision and is a technophobe. I am considering an iPhone with Siri. Can I turn off everything else so she can use only the phone app and voice dialing and not accidentally open any other app and screw something

My elderly mother has EXTREMELY limited vision and is a technophobe. I am considering an iPhone with Siri. Can I turn off everything else so she can use only the phone app and voice dialing or Siri and not accidentally open any other app and screw something up.

I'm asking, in all seriousness, why do you think your mother needs an iPhone? Honestly, if your mother is, as you described her, a technophobe, I would recommend against getting an iPhone or any other smartphone. I've spent a fair bit of time teaching older folks to use smartphones. If they are interested in learning, it's fine. If they have the phone because their kids or grandkids thought it was a good idea but they are afraid of the phone or not interested in its features, it doesn't go well at all.
Many basic phones have voice dialing. Obviously, it doesn't do all the things Siri does but it may be much less intimidating for your mom. Also, basic phones have hardware keys. Even someone with limited vision can learn the keyboard on such a phone. From the sound of your first post, all she will be doing is making phone calls.
Best of luck.

I know the iphone 4s can turn off the vibrate for all sounds, but is there a way to keep the vibration on for just phone calls (with the ringtone also on) but off for everything else?

I know the iphone 4s can turn off the vibrate for all sounds, but is there a way to keep the vibration on for just phone calls (with the ringtone) but off for everything else?

Short answer: No. Long answer: Nope
http://manuals.info.apple.com/en_US/iphone_user_guide.pdf
WYSIWYG No hidden settings.
If you want to suggest this to Apple:
http://www.apple.com/feedback/iphone.html
Message was edited by: modular747

I just got my phone replaced and I can't make phone calls. It says I have service and I can literally do everything else, including FaceTime, but no phone calls?!?!

I just got my phone replaced and I can't make phone calls. It says I have service and I can literally do everything else, including FaceTime, but no phone calls?!?!

try resetting your network settings, it just resets wifi and carrier settings, no data

Phone freezes, everything else ok

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