Phone freezing and unresponsive

My xperia z3 which was bought a week ago suddenly shows grains on the screen like when a tv shows when there is nothing played on screen. That time the phone is unresponsive. It turns back to normal after 5 minutes or so. What could be the problem.? Pls help.

Try performing a system repair using PC Companion as this will often fix issues - This will factory reset your phone and erase all data so best to backup before you begin
Switch off your phone and unplug from Pc (Hold volume up and power for around 10 seconds)
Start PC Companion and select Support zone then Update my phone/tablet then in Blue Repair my phone/tablet and follow the on screen instructions - When prompted connect your phone still switched off holding volume down or back button - This should start the repair or reformat process
If you are using Windows 8/8.1 or a 64bit operating system then adjust the settings for PC Companion and run in compatibility mode and chose Windows 7 or XP
For a successful technology, reality must take precedence over public relations, for Nature cannot be fooled.   Richard P. Feynman

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