Phone getting switched off while talking

Hi...
I have been using my blackberry for more than a year. Now I am finding a wierd problem with my phone. When the charge is full there is no problem. While I am talking and when the charge bar comes to almost 3.5 bars, you get some disturbances in the phone, and then after sometime the phone gets automatically switched off. While not talking the phone still continues to stay on as long as the charge is there.
I took it to the AT&T store and they tell me that the warranty on this phone is over and I have to get the phone replaced with a new one which costs a lot.
Can someone please help me identify the issue and let me know what needs to be done?
Regards... Am.

Hello,
I think you can try two things : the soft reboot, and if it does not work, the hard reboot. Don't worry, you can't lose data with these two reboots.
Soft reboot :
1) Hit the three following keys at the same time :
- Alt
- Left Shift
- Delete
2) wait 2 minutes for the Blackberry to wake up.
Hard reboot :
1) your Blackberry device is on
2) remove the battery and wait for a minute
3) Put the battery back
4) wait 5 minutes for the device to wake up.
Please tell us if it works for you.
The search box on top-right of this page is your true friend, and the public Knowledge Base too:

Similar Messages

While erasing memories from iPhone 4, the phone gets switched off and can't turn on back

while erasing memories from iPhone 4, the phone gets switched off and can't turn on back. Please help.

What exactly do you mean by "erasing memories"?

I was using ios 7.0.3 nd it was working very nice but before some days i got an update 7.0.4 nd i updated and now my iphone is getting switch off while using nd restarts..???? what to do

i was using ios 7.0.3 nd it was working very nice but before some days i got an update 7.0.4 nd i updated and now my iphone is getting switch off while using nd restarts..???? what to do

Sorry you cannot go back to previous version once your are updated to the latest iOS version.
Apple prevents downgrading your phone.

My Micro M200 Getting Switch Off while pressing MENU But

I have got creative N200 256MB Recently, but after using it for few days it starts giving problem,
I have got an problem that i cant access the MENU BUTTON , when ever i try to open the menu it directly get switched off, also i cant change the mode towards the MP3, because of this problem, so what shall i do ? , also i was using Sony 256 MP3 player but due to quality i have shifted towards creative i thought that it is much better then Sony, Panasonic and apples (iPod), That i will get better quality
Now i wana see the creativity of the Team CREATIVE
Waiting For JET AGE REPLY,
Faiz

"And I estimate the battery to be ok, it works fine for many hours playing, even after fw-reload. "
I don't understand your logic. If you already used the battery for many hours, then it is likely to be quite weak. Alkaline batteries die gradually, and there might be enough power to get the player to play for a while, but not to switch functions. Try a fresh battery and tell us if you are still having a problem.

Nokia 6303 phone get switched off

i have problem that is the moblie set gets switched off suddenly and once u try to switch on it just shows NOKIA logo and again it will switch off ,but lights in keypad will b ON only.. and after if i try to connect with PC , it wont get connect.. pls can any one give me suggestion.. firm ware is 10.12..after this i am facing this problem

Remove the sim card and memery card and try restarting. If that doesn't work, try removing the battery and leavinv it out for at least 5 minutes before replacing. If that doesn't help either then you need to have it checked out at your local Nokia Care point.

Switches off while talking

Hi
My Iphone 3Gs keep restarts itself while talking to people for every 10 mints .

Did you already try to reset the phone by holding the sleep and home button until the Apple logo comes up again?
If thsi does not change the situation, restore "as new device" How to back up your data and set up as a new device

Nokia e6 Gets switched off

HI all,
i have been using E6 from the day it was released, unfortunately havent had had great experience with this mobile. Would anyone suggest me why the phone gets switched off often..this happens after i have updated the firmware v2.2...

Hi
I also have a E6, Bought it in mid of June.
It has never restarted.
...try to reinstall the latest firmware by connecting by usb to Ovi suite. Restart manually the phone quietly and gently...check again if there is updates in Ovi after that, and by the update app in the phone.
I would do this first before searching for faulty installed apps...which could very well be a part of your problem.
We hope for the easiest way out here.
Nokia 808 again (delight Belle), Nokia E7 and X7 ( again, all on Delight Belle...after some time on Nokia Lumia 925 (retired), 1020 (not that great)and Lumia 820 (Replaced my router at home, great for internet sharing).., N9 The best device ever (use it as much as Lumia 1020), Nokia 700 (Sport Phone/My Love :-) ) Nokia 701, Nokia E6 (Should have a follow-up from Nokia among with larger screen, NFC, Autofocus), Lumia 800 (Retired After 6 weeks), -Sports Tracker-Nokia Internet Radio-Handy Safe-Skype-Bambuser-Screenshot app pro-fMobi-ComingNext-Manual TaskSwitcher-jagiTimer-Easy StopWatch-Boldbeast-Equalizer-Financial Calculator-WiMP Music-YTasks-Davi-Thumbnail Folders-BizCalendar-Tiny7-Situations-nn reeder-Sport Timer-CameraLover-CameraPro-GrabRadio-LiveScore-Poddi-Gravity-SkyFilesPro

New N79 get switched off automatically....

Hello,
friends i bought new N79 from dubai in dec 2009 bt my phone gets switched off automatically i have formatted it once but no improvement in that i can't understand why it get switched off sometimes when i operate it fast so again it get switched off....plz help me out from this problem..otherwise the phone is very good.
Akhil

Hi
Actualy the main problem is that when i put the phone in to my jeans or trousers pocket it get switched off automatically i dont know how even if the phone is locked...the version is 32.001 & the custom version is 32.001.53.1 i have tried sftware update through nokia.co.in but it wont worked..i have one doubt that it dont worked because the phone is bought from dubai & i m trying to update it here in india...i tried the software update but still when i check the software version through *#0000# it shows not updated.
yes the button of on/off is on the top of the phone & unlock key is also there...do u have the same problem wid your N79..do u got any solution...yes sometimes it get switched off when trying to unlock it...plz help. do you have N79..?

When I was talking on phone, suddenly the phone was switched off. i tried to switch it on but it gave the message....connect to itunes for set up. when I connected it to itunes...it gave the message, itunes can not read data from this iphone, restore it

when I was talking on phone, suddenly the phone was switched off.
i tried to switch it on but it gave the message....connect to itunes for set up.
when I connected it to itunes...it gave the message, itunes can not read data from this iphone, restore it to factory settings. It also said while restoring ypu will lose all media data but you can restore the contacts.
I restored the factory settings....the phone was on recovery mode...it was verified by itunes and all that..but in the end it again said that iphone has some problem and can not function right now.
after that when ever i connect it with itunes, it gives the message, it can not activate the iphone further, try again later or contact customer service.
What to do now?????? Customer service people say..it is hardware problem

If it's a hardware problem, then the phone will need to be replaced.
There is no magic that can fix a hardware problem.

Z10:Phone automatically Heats up, gets switched off, reboots automatically during calls

I am using Z10 for last 02 months. I have installed 10.2.0.424. I am facing few problems. Suddenly the phone heats up. I have installed BASA app, which shows CPU load as high as 94% without any app is running in background when it heats up. Also, it gets switched off, starts rebooting automatically even during active voice calls. Also the security wipe command in Setting is also not active. Cannt do security wipe also. I talked to technical expert of Ebay who advised to do the reloading using Blackberry link. Please advice... Regards Vikas Tandon

vkstandon wrote:
I talked to technical expert of Ebay who advised to do the reloading using Blackberry link.
Ebay technical expert? Why eBay?
In the Settings > Security > Security Wipe screen, AFTER you type the word 'blackberry' in the text area, then the DELETE DATA button will become active.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Phone automatically Heats up, gets switched off, reboots automatically during calls

I am using Z10 for last 02 months. I have installed 10.2.0.424. I am facing few problems. Suddenly the phone heats up. I have installed BASA app, which shows CPU load as high as 94% without any app is running in background when it heats up. Also, it gets switched off, starts rebooting automatically even during active voice calls. Also the security wipe command in Setting is also not active. Cannt do security wipe also. I talked to technical expert of Ebay who advised to do the reloading using Blackberry link. Please advice... Regards Vikas Tandon

vkstandon wrote:
I talked to technical expert of Ebay who advised to do the reloading using Blackberry link.
Ebay technical expert? Why eBay?
In the Settings > Security > Security Wipe screen, AFTER you type the word 'blackberry' in the text area, then the DELETE DATA button will become active.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

I have purchase apple i4s . while using my phone has switch off 2 times ?

i have purchase apple i4s . while using my phone has switch off 2 times ?

ya i have reset all settings last night til now i did not got any probelm ,,, TX

Blackberry Z10 getting switched off

Dear All...
Please..Please.. help me if somebody knows the solution for this...
My Z10 getting switched off frequently even if 80% battery is remaining.. If try to switch on again it will complete the booting procedure and then will go to off mode..
If i kept all my networks off then it will stay on till the last juice of my battery...but with the network on..its dead.. i dont think its the problem with the battery.. I am totally confused and fed up with this.. Cannot keep my phone on atleast for 1 hour also..
Very horrible experience i am facing with Z10..
Kind hearts in BB Support Forums.. Please help me to solve this issue..
Thanks..
Prakash

Hi and Welcome to the Community!
Please try this sequence...note that, throughout the entire 4h15m process, your BB must remain directly connected to a known-good wall charger (not PC USB, not a cradle):
With the battery inside, connect your BB to the wall charger
Leave it alone for 2 hours, no matter what the LED or the display does
Remove the battery
Wait 15 minutes
Insert the battery
Wait another 2 hours, no matter what the LED or the display does
This has been known to "kick start" some BBs.
It is also possible that your battery or BB has experienced a problem...to test, this sequence is needed:
Obtain an known good and already fully charged additional battery...use it in your BB and see what happens
Obtain access to a known good and identical BB...use your battery in it and see what happens
The results of this will indicate if it's your BB or your battery that has the problem. Note carefully please that "new" and "know good" are not necessarily the same things. While rare, a "new" battery certainly could be defective. Rather, the simplest (and least costly, btw) method to conduct this test is to find someone with an identical BB who has no issues...trade batteries and see what happens.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

E71 gets switched off automatically

Hi Guys,
I am facing a strange problem with my E71 set.
It gets switched off on its own.
1) While using it will hang for a second, power goes off and will restart on its own.
2) If not in use (standby) the power goes off fully and I will have to switch it on again with the power button.
Can any one tell whats the reason for this and possible solution.
Thank you
-Amit Garg

There are a couple of reasons:
It might be a software issue or something related to the hard ware too......... wats ur current firmware and make sure u got the latest one....... After dat u can also try out the following options
1) Go in for a hard reset make sure u have a backup
'*' '3' 'Call Key' and Power button all pressed at the same time after u have removed ur phone battery for at least 5 mins. It wud turn ur phone as it was when it left the factory
2) Either to master reset and reformat ur phone
*#7780# - Restore factory settings - resets all the settings to the default
*#7370# - Reformat your phone
Phone reset code: *#7370# with lock code 12345
3) Ur memory card could also be the culprit.
Try using ur device without the memory card......
Try and get rid of the corrupt data in your card and the problem should be solved.
menu--tools--memory---options---format memory card......
remember everything including ur factory installed apps will be deleted......... but u can always download them later either from nokia or google them...
if all this does not work then go to nokia care point and tell them to find a solution
Articles posted courtesy engadget
keep us updated about the progress.... if u like wat I have to offer then click on khudos.

File Adapter BPEL Process getting switched off

The file adapter BPEL process reads a csv file which has a series of records in itfrom /xfer/chroot/data/aramex/accountUpdate/files. In between reading the files, the BPEL process gets switched off. The below snippet is the error we found in the domain.log. Anybody can you please suggest what to do?
<2010-11-25 16:22:28,025> <WARN> <PreActivation.collaxa.cube.ws> <File Adapter::Outbound>
java.io.FileNotFoundException: /xfer/chroot/data/aramex/accountUpdate/files/VFQ-251120101_1000.csv (No such file or directory)
at java.io.FileInputStream.open(Native Method)
at java.io.FileInputStream.<init>(FileInputStream.java:106)
at oracle.tip.adapter.file.FileUtil.copyFile(FileUtil.java:947)
at oracle.tip.adapter.file.inbound.ProcessWork.defaultArchive(ProcessWork.java:2341)
at oracle.tip.adapter.file.inbound.ProcessWork.doneProcessing(ProcessWork.java:614)
at oracle.tip.adapter.file.inbound.ProcessWork.processMessages(ProcessWork.java:445)
at oracle.tip.adapter.file.inbound.ProcessWork.run(ProcessWork.java:227)
at oracle.tip.adapter.fw.jca.work.WorkerJob.go(WorkerJob.java:51)
at oracle.tip.adapter.fw.common.ThreadPool.run(ThreadPool.java:280)
at java.lang.Thread.run(Thread.java:619)
<2010-11-25 16:22:28,025> <INFO> <PreActivation.collaxa.cube.ws> <File Adapter::Outbound> Processer thread calling onFatalError with exception /xfer/chroot/data/aramex/accountUpdate/files/VFQ-251120101_1000.csv (No such file or directory)
<2010-11-25 16:22:28,025> <FATAL> <PreActivation.collaxa.cube.activation> <AdapterFramework::Inbound> [Read_ptt::Read(root)]Resource Adapter requested Process shutdown!
<2010-11-25 16:22:28,025> <INFO> <PreActivation.collaxa.cube.activation> <AdapterFramework::Inbound> Adapter Framework instance: OraBPEL - performing endpointDeactivation for portType=Read_ptt, operation=Read
<2010-11-25 16:22:28,025> <INFO> <PreActivation.collaxa.cube.ws> <File Adapter::Outbound> Endpoint De-activation called in adapter for endpoint : /xfer/chroot/data/aramex/accountUpdate/files/
<2010-11-25 16:22:28,095> <WARN> <PreActivation.collaxa.cube.ws> <File Adapter::Outbound> ProcessWork::Delete failed, the operation will be retried for max of [2] times
<2010-11-25 16:22:28,095> <WARN> <PreActivation.collaxa.cube.ws> <File Adapter::Outbound>
ORABPEL-11042
File deletion failed.
File : /xfer/chroot/data/aramex/accountUpdate/files/VFQ-251120101_1000.csv as it does not exist. could not be deleted.
Delete the file and restart server. Contact oracle support if error is not fixable.
at oracle.tip.adapter.file.FileUtil.deleteFile(FileUtil.java:279)
at oracle.tip.adapter.file.FileUtil.deleteFile(FileUtil.java:177)
at oracle.tip.adapter.file.FileAgent.deleteFile(FileAgent.java:223)
at oracle.tip.adapter.file.inbound.FileSource.deleteFile(FileSource.java:245)
at oracle.tip.adapter.file.inbound.ProcessWork.doneProcessing(ProcessWork.java:655)
at oracle.tip.adapter.file.inbound.ProcessWork.processMessages(ProcessWork.java:445)
at oracle.tip.adapter.file.inbound.ProcessWork.run(ProcessWork.java:227)
at oracle.tip.adapter.fw.jca.work.WorkerJob.go(WorkerJob.java:51)
at oracle.tip.adapter.fw.common.ThreadPool.run(ThreadPool.java:280)
at java.lang.Thread.run(Thread.java:619)
<2010-11-25 16:22:28,315> <ERROR> <PreActivation.collaxa.cube> <BaseCubeSessionBean::logError> Error while invoking bean "cube delivery": Process state off.
The process class "BulkAccountUpdateFileConsumer" (revision "1.0" ) has not been turned on. No operations on the process or any instances belonging to the process may be performed if the process is off.
Please consult your administrator if this process has been turned off inadvertently.

This patch is not for 10.1.3.1.
I have provided a response to on the following post
BPEL Process Going into Dead State Automatically.
cheers
James

Phone getting switched off while talking

Similar Messages

Maybe you are looking for