Phone goes off after download

I have a problem with my curve 9360. Anytime I try to download the bb world, the phone goes off after the download. Y is this???? I need ur help plz....

Duplicate:
http://supportforums.blackberry.com/t5/BlackBerry-Curve/hi/m-p/2645505#nobanner
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    Duplicate:
    http://supportforums.blackberry.com/t5/BlackBerry-Curve/hi/m-p/2645505#nobanner
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

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