Phone has slowed down following an update, and the message below pops up when I send a message to contacts on BBM

When I send a message it comes off BBM....... the message reads .....
Uncaught exception:
Application
net_rim_bb_qm_peer(288)
is not responding;process terminated
What does this mean ... what have we got to do to get it sorted..
Thanks for any assistance 
Jaayxxx

I updated it through the computer, and for some reason this white screen saying error keeps coming up!( on my blackberry).
Do I have to get a new phone or not??

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