Phone interference when Broadband connected

Can anyone help? My phone works perfectly when internet isn't connected (its not wireless) but when it is, there's so much noise on the line its unusable. Can someone advise?
Thanks

try using two filters like this it should help
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I have over 20 songs and apps on my phone and when i connect it to my computer none will transfer over into my Itunes on my computer this is the first time this has done this and i dont want to loose anything

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The computer must be authorized to the same account you have on your iPhone. Connect the phone and choose Transfer Purchases from the iTunes File menu.

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Howdy Punya,
It sounds like you are unable to get your phone updated by downloading it directly to the device, and it only works when you connect it to iTunes. I would recommend you use the troubleshooting in the following article with different troubleshooting depending on the issue that it is having:
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When you look at your iPhone, are you looking in the Music app or in the iTunes app? Be sure you are looking in the Music app, and look in the Songs category. If your songs are not here, you may want to try syncing your information again through iTunes. To do this, uncheck "Sync Music" and then click apply or sync in the bottom right corner of iTunes, and then recheck "Sync Music" and then click apply or sync again.
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HT3819 I have an iphone4s and recently purchased a 5 for my wife. If I plug her phone into my computer will the music in my player sync into her phone? When I connect it I'm prompted to chose set up a new phone or backup, not sure what to do. Her phon

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Set up as new, since it newer has been connected to iTunes. Your iPhone will remain on iTunes. I have 4 different devices on my iTunes with no problems.
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Mobile phone interference when I watch some channe...

I am starting to get really frustrated with the amount of interference I get from my mobile phone being used either texting or phoning when sky sports and some other channels are being watched. Every household must have a mobile but I dont see many others complaining only about the reception they get on sky sports. It does happen at other times but can only imagine its our next door neighbours on their phone as the interference lasts about 10mins at a time when they are there. I have checked signal strength and it is high and there is no problem with transmitter signal as I have checked that with Sandy Heath too. I only have my Bt box dvd player and hub by the tv. Anyone got any ideas??????

Try covering the cables to your BT Vision box with tin foil (Aerial, Scart/ HDMI & Ethernet) which should radiate some of the interference.
Maybe it's something to do with something in your property?

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If by other music you mean CDs and the like, those were only on your computer to which you last synced the phone. If they weren't there and yu got them onto the phone by manually syncing to another computer you will have to go back to that computer to get hte music again. Apple Store certainly won't have it.

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Welcome to the Apple Community.
Try unchecking the tones and syncing, then re-checking them and syncing again.

Intermittent broadband, phone interference - and t...

Hi, i have constant problems with my phone and a broadband connection that comes and goes. BT say broadband is picking up interference from my phones. There is no underground cable connection to my house. My phone and broadband come via overhead telephone wire. I have one computer connected via ethernet cable to hub. My hub and hubphone are connected to a dsl filter which is plugged in to socket on wall in living room. I also have one phone connected to dsl filter and plugged into socket in bedroom. I have a third phone connected to socket in study, this does not have a dsl filter. Tried unplugging this one so now study socket no longer in use but same problems still persist. What I can't seem to make anyone at BT understand is that I have three main sockets, I'm sure this is part of the problem.
When I moved here 7 yrs ago there was one main socket (in study). I asked for an engineer to fit broadband. He replaced cable to house with thicker cable. I also asked for extensions to be fitted in living room for PC and bedroom for phone. Instead of running cables inside house from main socket in study, he fitted two new cables to box under the eaves on outside wall of house. These two extra cables run down the outside wall, one goes to bedroom window, thru window frame into bedroom and into a main socket on bedroom wall. the other goes down outside wall of house to living room window, thru window frame into living room and into a main socket on living room wall.
Could having three main sockets be cause of problems? Have put up with this for 7 years now, its getting worse each year, at peak times I lose my connection every few minutes, or I cannot get connected at all. If the phone rings when I'm on the computer I am guaranteed to lose either my broadband connection or the phone will go dead. It can't cope with both!
Any suggestions?

Welcome to this customer to customer forum.
To enable forum members to help you, could you please read the web page that is shown below, which asks you to do a few checks first, and has some helpful hints.
When you have done that, please follow the instructions at the end, and post the results here, so members can offer advice. Thank you.
Speed and disconnections
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

IPhone 3S was used with Bell, then unlocked to use with Rogers. Now I want to use it as iPod (Don't want to activate as phone),but when connecting to iTunes I'm getting message: There is no SIM card, disconnect and insert new SIM card. Help?

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I can not get to iPhone screen, so no way to get to Settings. That is the problem. When I connect phone to iTunes I get screen asking to insert SIN card. On the phone I'm getting Cinfigure screen asking Launguage , Country or Region, Wi-Fi, ( I can connect to my home wi-fi), and last screen "Activating your iPhone". After two minutes of waiting IM getting message: Your iPhone could not be activated because the activation server in temporary unavailable. try connecting to iTunes or try later or contat apple.com/support.
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Crackly phone line and broadband disconnecting

For a month or two i have been having problems with our phone line and broadband connection. The phone line is extremely noisy (interferance) and when you make a call or recieve a call the broadband disconnects. I have tried different filters, routers and wires but no good. I have conducted a quiet line test and the result was i could hear nothing on the line. When i unplug the hub and just have the phone connected to the socket the noise on the phone has gone and their is no problem, connecting the hub make the noise come back. As a result of all this my broadband speeds are very low.
Here is my hub stats and a bt whole sale speed test.
ADSL Line Status
Connection Information
Line state:
Connected
Connection time:
0 days, 00:36:05
Downstream:
6.75 Mbps
Upstream:
448 Kbps
ADSL Settings
VPI/VCI:
0/38
Type:
PPPoA
Modulation:
G.992.1 Annex A
Latency type:
Interleaved
Noise margin (Down/Up):
19.7 dB / 22.0 dB
Line attenuation (Down/Up):
7.0 dB / 3.0 dB
Output power (Down/Up):
13.9 dBm / 12.2 dBm
FEC Events (Down/Up):
7077 / 0
CRC Events (Down/Up):
12 / 0
Loss of Framing (Local/Remote):
0 / 0
Loss of Signal (Local/Remote):
0 / 0
Loss of Power (Local/Remote):
0 / 0
HEC Events (Down/Up):
19 / 0
Error Seconds (Local/Remote):
131 / 114
Hide details
Download Speed
0.81 Mbps
0 Mbps
2 Mbps
Max Achievable Speed
Download speedachieved during the test was - 0.81 Mbps
For your connection, the acceptable range of speeds is 0.4 Mbps-2 Mbps.
Additional Information:
Your DSL Connection Rate :6.91 Mbps(DOWN-STREAM), 0.45 Mbps(UP-STREAM)
IP Profile for your line is - 1.25 Mbps
My dsl connection rate can get as high as 7.9 Mbps
Any advice would be helpful thank you
Solved!
Go to Solution.

your drops in connection have at one point reconnected with a far lower speed than normal resulting in the low ip profile. if you stay conencted 24/7 for 3/5 days the profile will correct itself for your current connection speed
I would as john46 suggested connected to test socket with a new filter and see if that helps
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I upddated my I Pad and installed I Cloud now I connect find the I Pod feature, I download books from the library when I connect it to the computer it shows the book in the I Pad but I cannot find where to open it

I updated my I Pad now I cannot see the I Pod Icon that is where the books I download from the library where before. I also noticed that I Pod Icon disappeared from my I Phone. When I connect my I Pad to the computer it shows the book there, but I cannot figure out how to access it.

There is a OneClickdigital ereader available in the App Store. Download that to your iPod to read pdfs and books from the library. And you might need to download the OneClickdigital eaudio player to listen to audiobooks from the library. Once both are downloaded sync you iPod again to transfer them.

Dropping broadband connection when receiving phone...

I am sick of BT's inability to fix my problem. You will see below a description of events which at the heart of it reflects an organisation which seems unable to organise itself effectively, lacks the skills and knowledge for problem solving and offers a poor level of customer service. It's a long and sorry story which has dragged on for months and to date is not resolved. Take a deep breath and read on ..........................
We had intermittent problems with our broadband which were diagnosed as bad cabling between the road and our house, we had our front garden dug up and new cables laid to the house. All seemed well and we were getting a reasonable connection speed of about 8 - 9 mbps, we started noticing that things were not right when net surfing became erratic with drop outs of connection and my sons PS3 kept reporting network errors in online games.
We reported this to BT who after all the usual diagnosis checks, change filters, plug router into test socket, unplug all other devices but problem still there so in the end another engineer came and replaced all the cabling inside the house including new sockets and a built in filter main socket.
The problems remained and one day I realised that the broadband dropped out when we received incoming phone calls. I reported this to BT who said it's probably a hardware fault and they sent a new router, (bt homehub) same problems remained. At this time our speed dropped to 5 meg which BT claimed was all I should get where I was located even though I had been getting up to 10 meg before problems started.
Tried to get an engineer out again and had 2 appointments where BT engineer didn't come. Eventually one came while I was out, did a quick test on the line and said it was fine.
Called again and this time they sent a Voyager modem to interface between the BB connection and the homehub which now just acted as wireless router. At this point I asked if the BT hardware was of sufficient quality and suggested that it was not - to which I got the response "that's what BT supply sir".
Thought problem had gone but then same issues came back, lost BB connection on incoming phone calls, by this point I was finding it very hard to keep my temper, we can't upset the call centre staff can we? During this time BT kept closing faults claiming the problem was sorted without ever checking if I was happy which I was NOT!.
So I did some research online and was informed that the most reliable and stable modem/router I could get was a d-link DSL-2740R so I bought one and installed it in desperation. Fault still there, But connection speed has started to improve and much better wireless signal around house so not a complete waste of money.
This week an engineer finally came and having declared everything fine I asked him to make phone calls while testing and sure enough signal dropped out, having unpluged everything our end he found the fault still present an at last beleived there was a problem at the exchange, three hours later I was informed that the fault was due to faulty boards there end which were replaced and at last the fault seemed cured.
But once again broadband is dropping out, not as often and not during incoming calls, just randomly.
So that's where I am, Problem has not been cured, BT have yet another fault open. I have lost hundreds of pounds in lost earnings when engineers didn't come dozens of phone calls to the "We're very busy at the moment helpdesk" and no one is interested in getting the problem resolved. I couldn't even complain because the number I was given to report a complaint was wrong.
So this is a final plea - I need BT to fix this problem. Seemingly it's never the individuals fault - the lady in the call centre, the engineer, the bloke who dug up my garden but equally nobody within BT is prepared / able to take ownership of this and see it through. Make no mistake BT - THIS IS YOUR PROBLEM. I am looking for you to respond to this letter, appoint someone to take ownership and set out for me the steps that will be taken to resolve these issues.

Notwithstanding your frustrations, it sounds like you have the worst kind of problem to solve.
And in fact BTO have already gone a long way in an effort to resolve it, unsuccessfully.
When the phone drops the broadband, it can be caused by many things ...
High resistance line fault, line joint corrosion, split pair problem, bad filters, dslam card .... and so on.
It's one of those things that's difficult to find, and so far you've had a rewire, NTE filtered faceplate, new
dropwire, and probably a jdsu of the metallic path, back to the frames.
Sometimes the fault will be there, sometimes not.
They are often something silly, like water in a line box, or other resistance causing problem.
I had a similar situation myself a while ago ... but sometimes it does take time to resolve, and often after
everything else has been tried. Just re-open the fault, and report back that it's still there, it will be fixed
eventually. It may need a tie pair mod at the exchange ... line cards are always last . (£££££s)

Phone interference when Broadband connected

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