Phone is disabled forgotten password and my home button doesnt work
phone is disabled forgotten password and my home button doesnt work
The following covers all of the options for dealing with a disabled iPhone: Forgot passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support
Similar Messages
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HT201263 i forgot my password but my home button doesnt work...what do i do?
my ipod is broken and the home button doesnt work. is there any other way to get my ipod unlocked? i forgot the password...
Looks like a Visit to an Apple Store or AASP (Authorized Apple Service Provider) ..
Be sure to make an appointment first... -
My ipod touch 5th gen. 16gb ios 8.1.2 wont turn on, i press the power button and nothing happens, and my home button doesnt work, PLEASE HELP ME OUT!!!
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
HT1414 my battery dies very fast and my home button doesnt work many times.
my battery dies very fast and my home button doesnt work many times.
iOS: Device not recognized in iTunes for Windows
I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
New cable and different USB port?
Runs this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Try on another computer to help determine if computer or iPod problem
Try using this program to place the iPod in recovery mode
RecBoot: Easy Way to Put iPhone into Recovery Mode -
dropped my iphone and now home button doesnt work and will not charge.lower third of it seems not to work.i assume it's had it.what will i lose off it?
rbrook0113 wrote:
I know any device could malfucntion but if it costs $40,000 to buy you could at least warn someone of the possible malfuctions. It makes the company look bad when a large amount of your devices act up and you "cant help them" if they dont pay extra. Im just saying.
Sorry but that makes no sense at all. How can they possible know what things will possible malfunction on your device? Anything that they think is highly likely to malfunction they would have addressed in desiging and manufacturing the device in the first place, during development. They've made and sold many millions of iPhones, and many of them have lasted years without any problems (I know, I've owned such iPhones personally). So how could they possible know if yours was any more likely to develop any issues than any of those other trouble free ones?
It's hardware - stuff sometimes breaks randomly. No amout of money ever guarantees or even reduces the likelyhood of random product failures.
Take it in to Apple and see about getting it fixed. -
My ipod has a white screen and the home button doesnt work
my ipod has a white screen and my home button doesnt work so how can i fix it?
Try as best you can:
- iOS: Not responding or does not turn on
When it says place the iPod in recovery mode use this program
RecBoot: Easy Way to Put iPhone into Recovery Mode
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
my ipod 5 froze and wont work or anything and my home button doesnt work so i cant soft reset or anything does anyone know what to do about this?
Try:
- iOS: Not responding or does not turn on
Ignore the reset and when it says plae the iPod in Recovery mode
Place the iPod in recovery mode using one of these programs:
For PC
RecBoot: Easy Way to Put iPhone into Recovery Mode
or
http://joshuabailey1997.wordpress.com/2010/09/02/recboot-v1-3/
If necessary:
Download QTMLClient.dll & iTunesMobileDevice.dll for RecBoot
and
RecBoot tip
RecBoot may have problems on 64X windows, then try:
Tenorshare ReiBoot – Enter & Exit iPhone, iPad, iPod Recovery Mode with a Single Click
For MAC or PC
The Firmware Umbrella - TinyUmbrella
Installs blootware on PC too
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
How Can i turn on my ipod if it shut down and my home button doesnt work?
Im not sure what to do if my ipod won turn on after it shut off randomly and my home button doesnt work.help?
You can use the Power button to wake the iPod so yu cn then unlock the iPod.
Next try connecting the iPod to your computer and try to restore via iTunes.
You can also use theis program to place the iPod in recovery mode without using switches.
RecBoot: Easy Way to Put iPhone into Recovery Mode
If yuo have iOS 5 you can, when the iPod is working, use Assistive Touch accessibility feature to do most functions without the Home button. (Settings>General>Accessibility>Assistive Touch).
Also have you looked here:
fix for Home button -
so my ipod is in almost perfect condition. there is no cracks or dents. its not even that old. I was on my ipod, locked it, then when back and it didn't do anything. didn't turn on or anything. iTunes isn't recognizing it. sadly my home button is crapped out. so I cannot hold down the lock button and the home button to reset it..... so what do I do????
Try this previous discussion
Turn on without Home/Power Button -
my iphone turned off and it wont turn back on ive tried everything but my home button is broekn so i cant recover it how can i fix this?
Well, if your Home button is broken, you won't be able to reset your phone, and if the Sleep/Wake button won't turn your phone on, it's a trip to the Apple store.
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I need help, My ipod wont turn on, and the home button doesnt work, what do i do?
My ipod just shut off and wont turn on, i need help, but my home button is broken. can anyone help
Try:
Turn on without Home/Power Button -
IPad disabled and (a) forgotten passcode; and (b) home button is broken
How can I unlock my iPad if
(a) I've forgotten passcode; and
(b) home button is broken (so the normal plug into iTunes to restore doesn't work)
I don't mind if I wipe my iPad, just need to be able to get into it.
ThanksIf the iPad was running iOS 7, iCloud: Find My iPhone Activation Lock in iOS 7
http://support.apple.com/kb/HT5818
How can I unlock my iPad if I forgot the passcode?
http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
How to Reset a Forgotten Password for an iOS Device
http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
You may have to do this several times.
Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just cancelling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
~~~~~~~~~~~~~~'
Try this - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased.
Frozen or unresponsive iPad
Resolve these most common issues:
• Display remains black or blank
• Touch screen not responding
• Application unexpectedly closes or freezes
http://www.apple.com/support/ipad/assistant/ipad/
iPad Frozen, not responding, how to fix
http://appletoolbox.com/2012/07/ipad-frozen-not-responding-how-to-fix/
iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
Black or Blank Screen on iPad or iPhone
http://appletoolbox.com/2012/10/black-or-blank-screen-on-ipad-or-iphone/
What to Do When Your iPad Won't Turn On
http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
Home button not working or unresponsive, fix
http://appletoolbox.com/2013/04/home-button-not-working-or-unresponsive-fix/
Fixing an iPad Home Button
http://tinyurl.com/om6rd6u
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
Cheers, Tom -
i forgot my pass code my home button doesnt work i cant restore because find my phone is on im frustrated and out of solutions my home button just stopped working today and it has just been one issue after another this morning help help help
If you are unable to restore your iPhone with iTunes without having to enter the passcode, you will not be able to update your iPhone's backup. You will need to place the iPhone into recovery mode in order to restore the iPhone with iTunes and you can restore from the most recent backup available.
http://support.apple.com/kb/ht1808 -
My iPhone 4 wont turn on, It wont go passed the charging icon and then when I take the charger out it says it needs charge. Its not the charger as iv tried several and holding lock and home button doesnt work please help!!!!!
Hello there, Conorjl7.
The following Knowledge Base article provides some good, practical steps for troubleshooting issues with charging:
iPhone and iPod touch: Charging the battery
http://support.apple.com/kb/HT1476
Particularly:
If your battery doesn't charge, or if your device shows a low-battery image, black screen, or "accessory not supported" alert, follow these steps.
Inspect the connector at the bottom of the phone:
Make sure that there are no bent pins in the connector.
Make sure that the connector is free from debris.
If there are bent pins or debris, please contact Apple Support.
Otherwise, continue troubleshooting.
Make sure that the outlet you're using works.
Make sure that the Apple USB cable and Apple USB power adapter work.
Plug the device in to power and let it charge for up to 30 minutes. If you don't have an Apple USB power adapter, try connecting to a computer's high-power USB 2.0 port (not a keyboard). The computer must be on.
If the device still exhibits an issue, try turning your device off and then on again while connected to power.
If the issue is persists, please contact Apple Support.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
i have and ipod touch 4th gen that has the white screen of death but my home button doesnt work. how do i reset it?
Restore, if iTunes will let you. Everything except the password will be restored. Connect via cable to the computer that you use for sync. Be forewarned that it takes a long time. From iTunes, select the iPad/iPod and then select the Summary tab. Follow directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod. As before, say "yes." Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time. If that happens, only the apps that are part of the IOS will appear on your device. Corrective action is simple - choose manual "Sync" from the bottom right of iTunes.
If you're unable to do the Restore, go into Recovery Mode per the instructions here.
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