Phone is locked/disabled (cannot remember passcode) but cannot restore becasue itunes says i need to turn off find my phone on icloud but i can't get into my phone to do that, HELP
Phone is locked/disabled (cannot remember passcode) but cannot restore becasue itunes says i need to turn off find my phone on icloud but i can't get into my phone to do that, HELP
Follow the directions here to force the phone into recovery mode & restore it:
http://support.apple.com/kb/HT1808
This will remove the passcode.
Similar Messages
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need to erase all content on my iPhone but wifi is dead and iTunes says i need to turn off find my iPhone, please help
You do not need wifi to erase the content of your phone. Go into Settings>iCloud>Find My iPhone>OFF.
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please somebody smarter than me help and this is worst case senario. Except its real.
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode. -
I am trying to restore my daughters iPhone because she forgot her passcode. I'm stuck because iTunes is telling me to turn off Find my iPhone in iCloud settings but I can't do that because the phone is locked. HELP!
iCloud: Remove your device from Find My iPhone - Support - Apple
Sign in to icloud.com/#find with your Apple ID (the one you use with iCloud).If you’re using another iCloud app, click the app’s name at the top of the iCloud.com window, then click Find My iPhone.
Click All Devices, then select the device.
Click Erase device, then enter your Apple ID password. Because the device isn’t lost, don’t enter a phone number or message.If the device is offline, the remote erase begins the next time it’s online. You’ll receive an email when the device is erased.
When the device is erased, click Remove from Account.All your content is erased and someone else can now activate the device. -
Hi!
I need to fix my iPad on IOS 7.
It has the password locked and says connect to iTunes I did, and synced it. Also tried to restore with backup from last May.
I know how to get it restored so the password fixes but...
The computer says "Turn off Find My iPad before restoring"
If I can't access the iPad's Settings how will I turn it off?
Please! Help!It also may take a bit for Apple servers to update your information. You are sure it is this iPad that you removed from your Apple ID?
I would wait an hour or so and try it again. You may want to put it in Recovery Mode:
http://support.apple.com/kb/HT1808?viewlocale=en_US&locale=en_US -
tried to update ipad2 for the first time. now can`t use ipad and it is saying i need to turn off `find me`in icloud. HELP
You can access iCloud.com on a computer to turn it off.
http://support.apple.com/kb/PH2702
More > http://support.apple.com/kb/HT5818 -
My iPhone 4 screen stopped working. The phone is still on but the screen is not working at all, it is juts black. I was told restoring my phone might solve this problem so i plugged it into iTunes. When I click on the restore iPhone button a message popped up saying I needed to turn off 'find my iPhone' in phone settings for the restore to be go ahead. Problem is I cant access my phone!
I went onto my cloud account to see if i could do it from here but it doesn't seem to be doing anything. Any ideas?From your iCloud account, you can go to Find My Phone and remove the iPhone from your devices list which will release it, or you could do a remote erase of the iPhone from iCloud.
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I need to unlock my iPod. I tried restoring it but a pop up box says that I need to turn off Find my iPod in iCloud settings, but how am i going to do that when I don't know my password?
http://apple.stackexchange.com/questions/105166/find-my-ipad-setting-prevents-re store/105192#105192
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When attempting to reset my iPad mini password that has been forgotten, I am unable to restore my device due to an error message stating that I "Need to turn off Find My iPad in iCloud settings on my iPad mini". This is not possible, as I have forgotten the password and can not open the device.
Hi there dsbrooks911,
You may find the information in the article below helpful.
iCloud: Remove your device from Find My iPhone
http://support.apple.com/kb/PH2702
-Griff W. -
How do I set/reset my passcode on my iPhone 6 Plus?
I am locked out and don't have a passcode (at least I don't recall setting one)
I can't restore from backup to reset my pC because I get a prompt that I need to turn off "Find my phone" to restore.
I'm in an endless circle of frustration.
Any help on this matter is appreciated.Hi Nancy,
Follow the instructions here > iOS: Forgotten passcode or device disabled after entering wrong passcode -
My iPhone is locked due to setting up a passcode after loading new version 7. I have tried to reset but keep getting turn of "find my iphone". I can't get into the phone to turn this off. What do I do now?
Try this - http://support.apple.com/kb/ht1212 - also you can sign into www.icloud.com and remote erase the phone
recovery mode restore as descibed in HT1808 might be your last resort though -
My Iphone is disabled and I plugged it into Itunes to restore it but it's saying that I can't do it without turning off "Find My Phone" in my setting, but obviously I can't get into my phone. What do I do?
www.cloud.com
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how do i restore my blacked out iphone 4 on itunes on my laptop if it tells me i need to turn off find my iphone first but cannot do that because my screen is blank?
Login to your iCloud account from the computer, go to Find My Phone, and remove the iPhone from the devices list. Then proceed to restore.
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I tried to do this, but I'm getting a message that says I have to turn off find my iphone before I can restore. Since my Iphone is locked, obviously I can't do this. So how can I unlock it?
Put your passcode in to unlock it.
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I've forgotten my passcode and can't get into the phone to turn off "find my iphone" in order to restore it... Can anyone help?
If you know the password to your apple id login - you can then do a restoration once you have put your device into recovery mode using itunes.
read this article to give you direction how to put your device into recovery mode.
Once you have put in your apple id login and password this then will allow you to restore the device once the device is placed in recovery mode.
good luck!
http://support.apple.com/kb/ht1808
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