Phone is Locked into an Emergency Call Lock Screen

Hi All,
My SX-Z1C is currently locked into an emergency call lock screen. I tried rebooting the modem without the SD card and SIM but it didnt work. is there a way to reformat the phone without getting into the settings / homescreen? Coz right now i cant get pass through the Emergency Call Lock Screen to get to the homescreen or settings. If so what tools do i need.? Or is there a way to fix the issue without reformatting the phone
Solved!
Go to Solution.

To perform a system repair
Switch off your phone and unplug from Pc (Hold volume up and power for around 10 seconds)
Start PC Companion and select Support zone then Update my phone/tablet then in Blue Repair my phone/tablet and follow the onscreen instructions - When prompted connect your phone still switched off holding volume down - This should start the repair or reformat process
If you are using Windows 8/8.1 or a 64bit operating system then adjust the settings for PC Companion and run in compatibility mode and chose Windows 7 or XP
Remove your IMEI number from your above post
For a successful technology, reality must take precedence over public relations, for Nature cannot be fooled.   Richard P. Feynman

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