Phone is locked many times a day (have to perform ...

Hi All
Overall I like the phone but I have 2 issues lately that really "#¤% me.
Sometimes when I shall answer a call I am unable to swipe the lock screen up and answer. I have found a solution to press the "close screen" button twice and then it work again. This problem have been there for months (from the beginning?)
The most "¤"#¤ problem is that the phone locks up and most of the time just display the text "Fortsætter" (continuing in English) when I try to wake up the phone by pressing the side button. Only way out is to perform a soft reset. This happens aprox 3 times a day. The phone can also lock in other ways. Mostly when connecting to a WI-FI node.
Any suggestions other than performing a factory reset?
Best regards
Benny
NB: 920 phone

I would check to see what applications you have installed and see if one of them is creating the issue.
if it continues, then you may want to completely reformat your device to factory state. this will completely wipe your device of all data, so you will need to back up everything.

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