Phone is not activating and I turned off my old phone, help?

HELP

    Hi Christineflyy- I apologize for the delay as I understand how time sensitive this is! What type of phone did you get? Did you follow the activation instructions included in the packaging? Are you getting any types of errors? As this primarily is a peer to peer forum consider that we are available for more immediate support through Twitter @VZWsupport or http://www.facebook.com/verizonwireless.
Thank you,
YaleK_VZW
Follow us on Twitter @VZWsupport

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