Phone is not recognizing music that wasn't bought off iTunes

My iPhone 6 128 GB will not recognize any songs that were not bought off iTunes, such as mixtapes, and it's starting to really frustrate me. Can somebody tell me why this is happening and how to fix it? Thanks!

The syncing of music is one way, computer to phone. See this helpful document from a fellow user. Credit goes to the author.
https://discussions.apple.com/docs/DOC-3141

Similar Messages

HT1296 can i transfer music that wasn't purcahsed on itunes from my ipod touch to my new computer?

can i transfer my music that WASN'T purchased on itunes from my ipod touch to my new computer?
i have no back up for this music as my old computer and external hard drive i used for back up both died and so the only place i have them at the moment is on my ipod and most of it i cant get again so if my ipod gets wiped clean by connecting it to a new itunes i wont be able to get the songs again.
does anyone know if this is possible and if so how to do it?
Thanks

You need a third-party program like one of those discussed here:
Recovering your iTunes library from your iPod or iOS device: Apple Support Communities

When I watch tv shows in Front Row that I've bought off iTunes the audio gradually falls out of sync with the video. It does not happen with other files that I have converted into mp4s. Any ideas for fixing this? It's a huge bummer...

When I watch tv shows in Front Row that I've bought off iTunes the audio gradually falls out of sync with the video. It does not happen with other files that I have converted into mp4s. Any ideas for fixing this? It's a huge bummer...

I too have the same problem. The audio drop out of sync in about 5 sec in not uncommon for the audio to be 30+ sec behind video. Apple needs to fix this!!!!!!!!!!!!!!!! its a joke, my iphone is all messed up after the last update as well. at one time not to long ago apple products and software were top rated, not so much any more, more and more problems are showing up and apple is unwilling or unalbe to fix the many issues. Apple needs to fix the audio sync problem, it not the computer hardware or other software it ITUNES!!!!, there is no workaround other then hitting pause and hitting pause and hitting pause to temp fix the problem.

I deleted iTunes from my PC, is there any way i can sync my phone to a newly downloaded iTunes without losing my music that wasn't purchased from iTunes?

BACK-STORY
I recently was given a new iPhone 4S from the Apple Store, I synced it to my PC when I got home and got everything back.I had to uninstall a download of windows 8.1 back to the original windows 8 in order to install an anti-virus software. The only way to uninstall Windows 8.1 is basically a factory reset, by doing so I lost everything that wasn't saved in cloud or external drive.I downloaded iTunes again, signed in and the only thing I could find was the music that I purchased from iTunes. I don't want to connect my phone to the iTunes I just downloaded,because I think I'm going to lose all the music that's already on there, minus the music I bought from iTunes. It's a lot of albums and it took me a while to collect them all too.
WHAT I WOULD LIKE HELP WITH PLEASE
Can I transfer the music on my phone to some type of storage?
USB memory drive
Cloud ex. Skydrive, Google Drive, Dropbox etc
Store somewhere on my PC. (I know I can't sync from my iPhone to iTunes.)
If it is at all possible to store the music that's already on my iPhone using another method,such as the ones I've mentioned or haven't,can I then transfer it to iTunes?
If there is no way to save my iPhone's music library, then when I rebuild it is there a way to store it, that if the same thing was to happen I wouldn't have to go through this process?
Also, any other tips or advice would be greatly appreciated.
THANKS IN ADVANCE TO ALL!!

The syncing of music is one way, computer to phone. See this helpful document from a fellow user. Credit goes to the author.
https://discussions.apple.com/docs/DOC-3141

How do i get music the music that i have bought on itunes and on my phone which also says i have purchased it but it is not in either of my libraries...?

So my music that i have previously purchased in the itunes store isnt showing up in either of my libraries, on my phone of laptop...how do i get it back!!?? Help would be greatly appreciated! thanks

Hi Addie B!
Try looking for the purchases in your past purchases list, which can be found here:
Download past purchases
http://support.apple.com/kb/ht2519
Thanks for being a part of the Apple Support Communities!
Cheers,
Braden

How do I sync/import/transfer music that wasn't downloaded from itunes from my iphone to my itunes??

I recently purchased a new laptop. I redownloaded itunes and synced my phone to my new laptop. The only issue I'm having is my music. All the songs I have purchased on the iphone transfered just fine but I have songs that was not downloaded through itunes. Some were burned from cds (burned cds, etc.), some were transfered from other music players I had and others were downloaded from a different music provider. (All this was done on my old computer.) I'm afraid that if I sync my phone that i'll lose 75% of my music on my iphone. I can sync it just fine but I keep Sync Music unchecked because I get an error box saying that the phone will be erased and replaced w/the playlists backed up. Is there any way I can get ALL my music on my itunes w/o losing anything?

Sync is only oneway, from PC to your device. Unless you have the music on your PC, iTunes is going to wipe out what you have on your device if you are syncing to a new library.
The only way you can do is to get a third part software to extract those music from your device over to your PC.
A good Free one is called Sharepod which you can download from Download.com here:
http://download.cnet.com/SharePod/3000-2141_4-10794489.html?tag=mncol;2

HT1338 How do i get back my music that i have bought from itunes which i deleted by mistake thanks

how do i get back my music which i deleted by mistake which i bought from i tunes store

Well if it has a non-Filevaulted hard drive, you need to stop using the computer and either take it to a local PC/Mac repair shop that does data recovery or do it yourself with a spare blank powered external boot drive and $100 software that will read the deleted (but not yet overwritten) files.
Create a data recovery/undelete external boot drive
Once you have the files recovered, back your data up, especially burning data DVD's in iTunes.
Most commonly used backup methods

Movie won't play on my iPad that I just bought off iTunes

I downloaded a movie from iTunes to my iPad and it shows up but won't play it has a little cloud with an arrow when I click it it says I can't download it again for 90 days with this same ID? When I push the play button it starts to load to play then it stops and returns to the previous screen help please,,,,

Try closing the Videos app completely and see if it works when you re-open the app : from the home screen (i.e. not with the Videos app 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of the Videos app to close it, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.
If that doesn't fix it then try is a reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.

My ipod wont play the music that isn't bought in the itune's store

I went to put one song onto my 5th Gen Ipod, and it updated to the latest version, next thing I know, it has deleted everything that wasn't bought over Itunes. So all the CDs that I imported no longer show up on the device. But if I look at the device though itunes (on my computer) it says that its all there, but I can't access it on the device itself. Any help would be greatly appreciated.

I'm quite sure that's a problem connected to the last iTunes update (12.1.0.50), it affected my iPod 4th gen touch as well as many other users'.
I think the only solution is waiting for the next update and hope this it will fix the bug.

HT201210 I tried to restore my iPhone 4s through iTunes and received error message that Restore could not be completed due to error 2003. Phone now not recognized in iTunes, with prompt to restore, phone w/screen with iTunes symbol and can't use.

I tried to restore my iPhone 4s through iTunes and received error message that Restore could not be completed due to error 2003. Phone now not recognized in iTunes, with repeated prompts to restore phone. Now phone w/screen with iTunes symbol and USB cord can't use. It appears the phone has been restored, but I cannot activate it.
I disabled my anti-software, iTunes and computer software (microsoft vista) are both up to date, I restarted the computer several times. My usb ports are working properly. I followed the troubleshooting suggestions from apple.

yes did you buy it of somebody or a well known company such as apple or carphone warehouse?
and i mean the phone would have been activated in the first place with the sim card you get given when you first get the phone.
trying to activate the phone with another sim card that you did not get when you brought the phone may result in you not being able to activate it
no worries

HT4910 I can not back up my iPhone. it says I need more storage space. I purchased more space and icloud says it is there, but the phone is not recognizing this and continues to say that I need to purchase more space in order to back it up. Any ideas?

I can not back up my iPhone. It says I need more storage space. I purchased more space and icloud says it is there, but the phone is not recognizing this and continues to say that I need to purchase more space in order to back it up. Any ideas?

Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US

- i updated my iphone 4 software on my other itunes library that is on my other user account on my laptop. my ringtones are not on my phone now but i see them in my library, but my phone is not synced to that library. how can i get my ringtones back ?

- i updated my iphone 4 software on my other itunes library that is on my other user account on my laptop. my ringtones are not on my phone now but i see them in my library, but my phone is not synced to that library. how can i get my ringtones back without having to sync my phone to the library where my ringtones are and possibly lose everything on my phone ?

From my post on what seems like the same issue (found here: https://discussions.apple.com/message/21087892#21087892)
Take the following steps:
1) while connected to wifi, toggle off then back on the Show All Music and iTunes Match options shown in my original post. Important: I did this step before, but wasn't connected to wifi, and my music disappeared. Subsequently, I connected to wifi and turned off and then back on those options and everything came back though it was grayed out and my only option was to download music.
2) To get streaming over cellular back, go into Settings>General>Cellular and scroll down to the "Use Cellular Data for:" options and make sure the iTunes option is set to 'On'
The above steps will bring back the streaming capability which seemed to go away when you update to 6.1. It didn't ACTUALLY go away, but something about the update toggled off the iTunes option in step 2 above.
I did a final test by turning off wifi, opening Music app and selecting a song. It played successfully without downloading! Crossing my fingers, but I think I'm good to go!
Hope this helps!

I am using a 2003 eMac and am running on Mac OSX vs 10.4.11. iTunes is not recognizing music I have purchased and when I try to connect when it request me to I get the following error message: Cannot complete i Tunes Store request. A required iTunes com

I am using a 2003 eMac and am running on Mac OSX vs 10.4.11. I amrunning iTunes 8.2.1 (6) and not able to upgrade iTunes on this computer. iTunes is not recognizing music I have purchased and when I try to connect when it request me to I get the following error message:
Cannot complete iTunes Store request. A required iTunes component is not installed (-42404)
Please help.

Is this music purchased back in DRM days? I don't actually have any iTunes music so I can't test with my iTunes 7.5, but I know that without iTunes 10 you cannot even connect to the store anymore. I wouldn't think that would require an active connection to the store all the time, otherwise how could you play music on a computer in the middle of nowhere? Did you do something to trigger iTunes suddenly wanting to connect and check on machine authorization?

ITunes 10.5.2 failed on my Windows XP system. Now my phone is not recognized. I tried installing manually. I tried to repair using Add/Remove programs. Still get errors.

Attempted update to iTunes 10.5.2 failed on my Windows XP system. Now my phone is not recognized. I tried installing manually. I tried to repair using Add/Remove programs. Still get errors.

Try doing it in a WIndows Safe mode - Restart computer and hit F8 key right after your see BIOS check and choose "Safe mode with networking"
Do the SFC /SCANNOW again.
If that does not work, whilst in safe mode, download Free Malwarebyte software from CNET's Download.com. Install, update virus definition then perform a full scan. Remove if it did find some viruses or trojans. Restart computer.
Back to regular windows, do the SFC /SCANNOW again.
If that doesnot work, check to see if your Hard drive has errors or bad sectors
GO START BUTTON /COMPUTER, right mouse click OS (C:) and choose "Properties"
Choose "Tools" tab and under error checking, click "Check Now".
Make sure "Scan for and attempt recovery of bad sectors" is checked and click start.
Restart windows will perform the above task to fix errors This may take hours depends on how big is your Hard Drive
Good Luck!!.

I recently upgraded to iOS 7.0.3 and now my iPhone 4S will only sync purchased music to my phone from iTunes. Help! I have TONS of music that I have bought and burned to my computer, but cannot listen to it on my iPhone. This seems ridiculous!

I recently upgraded to iOS 7.0.3 and now my iPhone 4S will only sync purchased music to my phone from iTunes. Help! I have TONS of music that I have bought and burned to my computer, but cannot listen to it on my iPhone. This seems ridiculous!

Also, it's taking FOREVER (over an hour) to sync my iPhone to iTunes...

Phone is not recognizing music that wasn't bought off iTunes

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