Phone is not ringing flashes then goes straight to missed calls

People ringing often say my phone sounds like I am abroad, never rings just flashes up once on my phone then goes straightto missed calls. Helpdesk have twice re set phone makes no difference so given up with them. Anyone got any idea? Its an iphone 4. Thanks

Hi, 
My Galaxy S5 has done this 3 times today (at work) so I can only assume EE are messing with the network again. 
Try restarting your phone. 
Thanks, 

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    Occam's Razor nearly always applies when troubleshooting technology issues!
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