Phone is ON but screen is OFF!

Tried EVERY suggestion phone is only 2 months old! Replaced screen. It started! screen and all. Started trying to recover from "factory reset".  As soon as I powered down to test it. SAME PROBLEM. Keyboard lights on. No screen. What else can I do?!!!!!!!!!! I'm tired of spending money on a bad product that obviously needs to be recalled.

I swear you're **bleep** me off! I've already reloaded the OS. These are just SOME!: http://supportforums.blackberry.com/t5/BlackBerry-Q10/My-phone-is-screen-is-off-but-screen-reader-is-on/m-p/2934524#M22686 http://supportforums.blackberry.com/t5/BlackBerry-Q10/phone-is-ON-but-screen-is-OFF/m-p/3117956#M31292 http://supportforums.blackberry.com/t5/BlackBerry-Q10/black-screen/m-p/2614917/highlight/true#M11329 http://supportforums.blackberry.com/t5/BlackBerry-Q10/Black-Screen/m-p/2502833/highlight/true#M6723

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