Phone is reported stolen every time i do an apple update.
For the last three time that apple has had an update i run the update hours later my phone stops working i call verizon and they tell me my account was suspended due to the phone being reported lost or stolen. I purchased my phone direclty from verizon online and it was shipped out to me. When i call verizon they just tell me they will take my phone off the negative list but this is the third time. help anyone please. (iphone 5s)
Unable to contact the iOS software update server gs.apple.com
Error 1004, 1013, 1638, 3014, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
Install the latest version of iTunes.
Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. Follow iTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to a default hosts file. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
Try to restore from another known-good computer and network.
If the errors persist on another computer, the device may need service.
The "device may need service" means a hardware problem. In that case make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar
and
3014
and
Restoration of code 3014 will not work?: Apple Support Communities
Similar Messages
-
TS1702 Why does my phone keep freezing/pausing every time I try to watch a video?
Why does my phone keep freezing/pausing every time I try to watch a video?
Could you try both of these links to see if either work?
HTML5 video
Non-HTML5 video
Finally, what version is reported in stalled when you visit this page?
Flash Player Version
Thanks,
Chris -
Crystal Reports freezes every time I try to open a report.
Crystal Reports freezes every time I try to open a report. I feel like it has something to do with trying to locate the default printer, but Im not certain. Crystal Reports opens just fine,but the moment I try to open any report it just hangs. Please help!
My problem is very similar to this person's. I have 2 laptops with CR XI installed (same problem from original R2 through SP 5). The old laptop is an IBM Thinkpad R51. The new one is an HP Elitebook 6930p. Both have the exact same software and versions of Win XP and network security.
If I try to open a report that has an "invalid printer" selected, it will open in the old IBM (with the message, 'This report uses an invalid printer. The default printer will be used instead'), but on the new HP, it freezes and I have to do a CtlAltDel to get out.
I've tried everything Don Williams suggested, but the only thing that is logged in Admin Tools when this happens is a Security/Privilege Request" with no errors.
Clearly, when CR in the HP looks for the printer selected in the report and doesn't find it, that causes CR to freeze.
Any idea what difference between the 2 machines could cause this?
This is a royal pain, because I can only be on one computer at a time.
Thanks in advance. -
The time and date issues!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Every times I went to Apple store, the phone automatically works good time, but when I came back, my phone is working very slow with wrong time!
I want to get a new iPhone to replace this defective phone. I am gonna be crazzzzzzzyyyyyyyy with anger,!!!,!,,,! I takes2 hours to go to Regent street apple stores for three times!!!!!. It is a lot of transport fees !
PLz tell me why! How to deal with it !Unless it's confirmed officially that your phone is defective, then you can ask for a replacement. Or you have to live with you. However you can trade it for a new one if you don't care the price drop.
-
every version of firefox 6 won't open, I just get that crash report. Every time this has happened I reinstall firefox 5 which works fine. Anybody out there have a similar problem, any help would be appreciated
I had this issue. I went to c:\program files (x86)\Mozilla Firefox\
I renamed my plugins folder to plugins.old.
It recreated the Plugins folder and all was good again. I have since reinstalled the plugins I've been prompted to install. -
How can I find out what my password on the computer is? I had to change it due to my teenagers helping themselves, and now every time there is a system update, I have to have the password, which I cannot remember or find. It then wants it every time I log in and pops up Key Chain Access as well. Very annoying. I do not have the disc to reload it and fear I would loose everything on my computer as there is also trouble with the back up system. Too many issues and not enough solutions. Many thanks in advance!
I do not have the disc to reload
Why not? You need your system dvds to troubleshoot & to reset/change passwords in view of your current OS listed in your profile.
You can get replacement System Install & Restore CD/DVDs from Apple's Customer Support - in the US, (800) 767-2775 - for a nominal S&H fee. You'll need to have the model and/or serial number of your Mac available.
If you're not in the US, you may need to go through the regional Apple Store that serves your location to find the contact number. Here's a list of links to all of those - http://store.apple.com/Catalog/US/Images/intlstoreroutingpage.html Another resource: International Support Phone #s.
===============
I have to have the password, which I cannot remember or find.
When selecting passwords, make sure it's one that you will NEVER forget AND no one else can figure out.
Old school--- > Print it out & keep in a safe place. A place that ONLY you know about AND never forget.
New school---> Get a password manager utility. Highly recommend 1Password which is shareware. Do a Google search for free password managers. -
I am updating iphoto 9.1 to 9.3 and every time when I clicked for update aps store asked to open it in the account where you purchased. I am using the same account and its available in the purchased item of this account. But in my purchased item library it indicates that you update iPhoto. I am not sure which account the aps store asking. Can someone resolve this problem.
Contact App Store support. They're the folks who can help with Account issues.
Regards
TD -
I keep trying to buy a song on the itunes store but every time I enter my apple id it says "Cannot connect to iTunes store" help please!
Hello seth53,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Best of luck,
Mario -
How to change icloud email? It wasn't me who made it. So every time I used my Apple ID is linked to that email?
Once you have created an iCloud account and chosen an @icloud.com address to go with it you can't change that address (short of creating an entirely new account).
However, all is not lost. You can add up to three 'email aliases' - these are additional addresses (not accounts) which deliver into the same inbox as the main account. (In fact it's a good idea to give out alias addresses, rather than the main address, because if they attract spam you can easily change them.) (New aliases can only be @icloud.com ones; @me.com addresses cannot now be created.)
You should be aware before you start that once you've created an alias you cannot turn that address into a full iCloud account or move it to another account.
More information on aliases here: http://help.apple.com/icloud/#mm6b1a490a -
I am trying to update the new settings on my iphone 4s but every time I plug in to update it tells me i need to change my media sync options and I'm unsure how to do this? Can anyone help? thanking you
What exactly does the message say?
-
I'm trying to update my Photoshop CS5, but continue to receive the same problem every time. The application manager update dialogue box simply states "some updates failed to install." There's no specific error code, but a link to contact support for further assistance. It doesn't take me to customer support, but does take me to a screen which states. "Error "This serial number is not for a qualifying product." I've checked my account and the product serial number is associated with my account., so I don't see any problem. I have not been able to find a resolution to this problem, so I hope that someone can point me in the right direction. Thank you!
update directly, Product updates
-
Every time I try to downlaod update to itunes. I receive an error message. any ideas? I want to update my iphone 4 and each time it requires the installation of newest itunes version?
i am having the same problem, my error message is that basically it (connection) has timed out! i have tried all day to get it to go thur
-
every time i try to download updates i get an error and told to restart my macbook pro. why? what to do?
This is a rare error, so excuse me if I ask some basic questions:
1. Do you update your Apple software through the Software Update pulldown menu? If not, I'd suggest doing that.
2. Do you perform diagnostics? If not, you can perform a Permissions check by going to Applications/Utilities/Disk Utility and running it.
3. Do you perform other diagnostics? Download Onyx to your Mac, and perform a full diagnostic on your machine. You'll need to reboot.
4. Have you tried to download updates individually from Apple? Not the perfect solution, but there's a good chance it will work.
5. Have you used Terminal? If you go to Applications/Utilities/Terminal, type "sudo softwareupdate --install --all", and enter. Software Update should work.
6. If all fails, consult help at your Apple Store, if there's one nearby. -
Every time I start my Apple TV it shuts down. I have to unplug it and wait for it to reboot before I can use it. This makes turning on Apple TV a very long process. Any suggestions?
That would be very hard to do, as I would have to do a lot of things--including moving furniture to get at the back of a receiver--and I'm not at all sure that the receive could accommodate it.
The process is like this: I dial the receiver to the Apple TV input. The light comes on, like it's connecting, but then the Apple TV goes dark before any connection happens. Then I unplug the power cord, wait a few moments, and plug it back in. Then the Apple TV actually connects, but only after a full reboot (setting time, etc). -
Every time I use my apple id to sign in other than on apple support or iCloud i get an unknown error has occurred. either 5002 or -52.
I just replaced my harddrive and reinstalled the os xspecifically on icalender, itunes, and the app store
Maybe you are looking for
-
External Firewire 800 500GB WD drive does not mount
Hi- Here is the problem. i) Bought a lacie 500GB d2 drive using firewire 800 to connect to the iMAC but did not work. The port was seeing the drive but disconnecting it every 10 secs thinking that I was unmounting it during operations. I returned bac
-
I converted a sapscript to pdf. If I download this file and check its contents, all is fine and the logo in the sapscript appears fine as well. Now I have to send the pdf as an attachment through e-m to the user. I open the pdf attachment in my e-m b
-
Why can't I see the Lightroom Presets in the Develp Module without having an image open?
Why can't I see the Lightroom Presets in the Develp Module without having an image open?
-
How can I sync my songs from my computer into i schuffle?
How can I sync my songs from my computer into i schuffle? After I have pressed Sync, the iTunes screen showed completed sync but nothing change in the i-Schuflle. Further the i Schuffle player has a voice saying I have to sync. But I did. Can anyone
-
Exporting audio tracks as AIFFs/WAVs to a DVD?
Hi all, I am very new to fcp and trying to export the audio tracks (background noise, music, voices etc) from my completed edit, separately, in an uncompressed format to a DVD/CD. A file format like AIFF or WAV would be perfect. Can anyone tell me ho