Phone is reported stolen every time i do an apple update.

For the last three time that apple has had an update i run the update hours later my phone stops working i call verizon and they tell me my account was suspended due to the phone being reported lost or stolen.  I purchased my phone direclty from verizon online and it was shipped out to me. When i call verizon they just tell me they will take my phone off the negative list but this is the third time. help anyone please. (iphone 5s)

Unable to contact the iOS software update server gs.apple.com
Error 1004, 1013, 1638, 3014, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
Install the latest version of iTunes.
Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. Follow iTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to a default hosts file. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
Try to restore from another known-good computer and network.
If the errors persist on another computer, the device may need service.
The "device may need service" means a hardware problem. In that case make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar
and
3014
and
Restoration of code 3014 will not work?: Apple Support Communities

Similar Messages

Maybe you are looking for

  • External Firewire 800 500GB WD drive does not mount

    Hi- Here is the problem. i) Bought a lacie 500GB d2 drive using firewire 800 to connect to the iMAC but did not work. The port was seeing the drive but disconnecting it every 10 secs thinking that I was unmounting it during operations. I returned bac

  • Pdf in mail

    I converted a sapscript to pdf. If I download this file and check its contents, all is fine and the logo in the sapscript appears fine as well. Now I have to send the pdf as an attachment through e-m to the user. I open the pdf attachment in my e-m b

  • Why can't I see the Lightroom Presets in the Develp Module without having an image open?

    Why can't I see the Lightroom Presets in the Develp Module without having an image open?

  • How can I sync my songs from my computer into i schuffle?

    How can I sync my songs from my computer into i schuffle? After I have pressed Sync, the iTunes screen showed completed sync but nothing change in the i-Schuflle. Further the i Schuffle player has a voice saying I have to sync. But I did. Can anyone

  • Exporting audio tracks as AIFFs/WAVs to a DVD?

    Hi all, I am very new to fcp and trying to export the audio tracks (background noise, music, voices etc) from my completed edit, separately, in an uncompressed format to a DVD/CD. A file format like AIFF or WAV would be perfect. Can anyone tell me ho