Phone is running extremely slow and eating the battery

I've been experiencing this problem for the past 3 days and went to my provider today to ask about.
My phone has been running extremely slow, the hour clock thing is forever running, and as a result my phone dies in about 3 to 4 hours with no real use. I was told it was because i need to update my OS but when I came home and plugged it in it says that my phone is up-to-date and there is no OS upgrade available. i bought a replacement battery to see if that was the problem and it is not. this is becoming quite frustrating. it has even gotten to the point of when i lock the phone i cant unlock it over even get the screen to turn on. the only way to turn it on is to pull the battery out and put it back in.
What is wrong with my phone?

Hello maddy22, 
Welcome to the forums. 
In this case we can try to reload the software on the BlackBerry® smartphone to make sure it is running the latest version and there are no issues with the OS.
Here is how to backup your BlackBerry smartphone http://bbry.lv/oPVWXc
Once you have backed up your BlackBerry smartphone please follow the link below to complete a clean reload of the BlackBerry smartphone software.
Link: http://www.blackberry.com/btsc/KB03621
Once completed test it and proceed with a selective restore, here is how to restore http://bbry.lv/qgQxLo
Thank you
-SR
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

Similar Messages

  • My phone is running extremely slow and eating the battery

    I've been experiencing this problem for the past 3 days and went to my provider today to ask about.
    My phone has been running extremely slow, the hour clock thing is forever running, and as a result my phone dies in about 3 to 4 hours with no real use. I was told it was because i need to update my OS but when I came home and plugged it in it says that my phone is up-to-date and there is no OS upgrade available. i bought a replacement battery to see if that was the problem and it is not. this is becoming quite frustrating. it has even gotten to the point of when i lock the phone i cant unlock it over even get the screen to turn on. the only way to turn it on is to pull the battery out and put it back in.
    What is wrong with my phone?
    Solved!
    Go to Solution.

    Hello maddy 22
    Welcome to the Community
    That Hour clock appear because of many reason like running application in the background , low memory etc. As your device is already upto date so to resolve the issue please Reload your Device OS it will fix the problem ,follow this Knowledge base :
    KB11320 : How to perform a clean reload of the BlackBerry Device software using BlackBerry desktop software for windows .
    After  Reloading your Device Software you must go through this Knowledge Base , because it will help you in long run and to avoid such problem in future.
    KB14320 How to maximize battery life and free memory on the BlackBerry smartphone.
    Please try it and let us know.
    Prince
    Click " Like " if you want to Thank someone.
    If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.
    Click " Like " if you want to Thank someone.
    If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

  • My MacBook Pro has been running hot, slow and eating up battery power lately.

    I see ads everywhere except the app store for an app called maccleaner.  Will this app do what it says and bring back my old speed?  If not, how can I get my old smooth running Mac back?

    Are you running andy anti-virus or "cleaning" software? Both can shorten battery life and run up the temps.
    Take a look at this Apple article:
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    Ok so  I'm a design student at a community college (about to graduate soon and will be continuing on getting my BFA) I have all of the creative cloud suite. I have Illustrator, Photoshop, Lightroom, InDesign, etc. Recently I started having problems with all of the programs. Whenever I work in the programs they would run extremely slow. Recently, I tried to save a .eps file that was only about 1.2 GB and it took me an hour to save, and this was when I was working off of my computer desktop. When I place the .eps file in Indesign, everything would go blank and it would freeze up. Also I had an error sign popping up from InDesign saying "out of memory". Im not sure if that is related to my computer's hard drive or indesign itself. I just started using creative suite so the creative suite is pretty new to me. Sometimes in Indesign when I do the Command+w to preview the whole project, it would be completely black and showing nothing and I would hit escape and the whole software screws up. Then I would do a force quit on the software and then Indesign would say there was a serious error and must shut down. That error message has been popping up several times now. I also talked to Apple support and they suggested me doing a Repair disk utility (which I am currently doing right now) and also recommended me contacting Adobe since they know their software. I checked software to see if there is any updates that is needed but everything is up to date. I'm not quite sure why its acting like this so I'm reaching out both to Apple and Adobe to see if both can help me solve the problem. If anybody had experienced this problem before and could help me troubleshoot this issue that would be great.

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  • After installing the Lion-os on MacBook Air noisy, badly heated and eats the battery in just one hour.

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  • Recently my IMac with osx 10.4.11 has been running extremely slow. To the point where I have tried restarting.I have run Sophos antivirus software and have found nothing. Any suggestions?

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  • Firefox 3.6.12 is running extremely slow and taking 100% CPU on my mac.

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  • My macbook pro 13 inch is running extremely slow and I have no idea of what to do. Can someone please help me?

    Everything is just running completely slow and it was not like this. I do not know what to do at all, please help. Thank you.

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    Step 1
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    Step 2
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    Post the 50 or so most recent messages in the log — the text, please, not a screenshot.
    When posting a log extract, be selective. Don't post more than is requested.
    Please do not indiscriminately dump thousands of lines from the log into a message.
    Important: Some personal information, such as your name, may appear in the log. Edit it out before posting.

  • I downloaded Yosemite to my macbook pro and now it is running extremely slow, freezing all the time. I did the Etresoft and copied the results as suggested to other  Please help me fix the issue.

    Problem description:
    I upgraded to Yosemite recently.  Now my computer acts like it has a virus although my virus checker says it is clean.  It is slow, freezes all the time, I have to turn off my computer to get it to work again.  I don’t like the new Yosemite.
    EtreCheck version: 2.0.7 (93)
    Report generated October 30, 2014 at 3:57:56 AM CDT
    Hardware Information: ℹ️
      MacBook Pro (15-inch, Late 2011) (Verified)
      MacBook Pro - model: MacBookPro8,2
      1 2.2 GHz Intel Core i7 CPU: 4-core
      4 GB RAM Upgradeable
      BANK 0/DIMM0
      2 GB DDR3 1333 MHz ok
      BANK 1/DIMM0
      2 GB DDR3 1333 MHz ok
      Bluetooth: Old - Handoff/Airdrop2 not supported
      Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
      Intel HD Graphics 3000 - VRAM: 384 MB
      Color LCD 1440 x 900
      AMD Radeon HD 6750M - VRAM: 512 MB
    System Software: ℹ️
      OS X 10.10 (14A389) - Uptime: 0:26:55
    Disk Information: ℹ️
      APPLE HDD HTS547550A9E384 disk0 : (500.11 GB)
      S.M.A.R.T. Status: Verified
      EFI (disk0s1) <not mounted> : 210 MB
      Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
      Macintosh HD (disk1) /  [Startup]: 498.88 GB (434.65 GB free)
      Core Storage: disk0s2 499.25 GB Online
      MATSHITADVD-R   UJ-8A8
    USB Information: ℹ️
      Apple Inc. FaceTime HD Camera (Built-in)
      Apple Inc. Apple Internal Keyboard / Trackpad
      Apple Inc. BRCM2070 Hub
      Apple Inc. Bluetooth USB Host Controller
      Apple Computer, Inc. IR Receiver
    Thunderbolt Information: ℹ️
      Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
      Mac App Store and identified developers
    Kernel Extensions: ℹ️
      /System/Library/Extensions
      [not loaded] com.devguru.driver.SamsungComposite (1.4.12 - SDK 10.6) Support
      /System/Library/Extensions/ssuddrv.kext/Contents/PlugIns
      [not loaded] com.devguru.driver.SamsungACMControl (1.4.12 - SDK 10.6) Support
      [not loaded] com.devguru.driver.SamsungACMData (1.4.12 - SDK 10.6) Support
      [not loaded] com.devguru.driver.SamsungMTP (1.4.12 - SDK 10.5) Support
      [not loaded] com.devguru.driver.SamsungSerial (1.4.12 - SDK 10.6) Support
    Launch Agents: ℹ️
      [loaded] com.google.keystone.agent.plist Support
      [loaded] com.trendmicro.itis.dca.plist Support
      [running] com.trendmicro.itis.uimgmt.agent.plist Support
      [running] com.trusteer.rapport.rapportd.plist Support
    Launch Daemons: ℹ️
      [loaded] com.adobe.fpsaud.plist Support
      [loaded] com.google.keystone.daemon.plist Support
      [loaded] com.microsoft.office.licensing.helper.plist Support
      [running] com.trendmicro.icore.av.plist Support
      [running] com.trendmicro.icore.main.plist Support
      [running] com.trendmicro.icore.wp.plist Support
      [running] com.trendmicro.itis.plugin.plist Support
      [running] com.trusteer.rooks.rooksd.plist Support
      [running] com.zeobit.MacKeeper.plugin.AntiTheft.daemon.plist Support
    User Launch Agents: ℹ️
      [loaded] com.adobe.ARM.[...].plist Support
      [running] com.amazon.cloud-player.plist Support
      [failed] com.facebook.videochat.[redacted].plist Support
      [loaded] com.trendmicro.itis.uninstaller.plist Support
      [running] com.zeobit.MacKeeper.Helper.plist Support
    User Login Items: ℹ️
      Flux Application (/Applications/Flux.app)
      iTunesHelper ApplicationHidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
      Trend Micro Titanium Application (/Applications/TrendMicro.localized/iTIS.app)
      Dropbox Application (/Applications/Dropbox.app)
      AdobeResourceSynchronizer ApplicationHidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
      Genieo Application (/Incompatible Software/Genieo.app)
      KiesViaWiFiAgent ApplicationHidden (/Applications/Kies.app/Contents/MacOS/KiesViaWiFiAgent.app)
      KiesAgent ApplicationHidden (/Applications/Kies.app/Contents/MacOS/KiesAgent.app)
      fuspredownloader ApplicationHidden (/Users/[redacted]/Library/Application Support/.FUS/fuspredownloader.app)
    Internet Plug-ins: ℹ️
      o1dbrowserplugin: Version: 5.38.5.0 - SDK 10.8 Support
      Default Browser: Version: 600 - SDK 10.10
      Flip4Mac WMV Plugin: Version: 3.1.0.24   - SDK 10.8 Support
      AdobePDFViewerNPAPI: Version: 11.0.09 - SDK 10.6 Support
      FlashPlayer-10.6: Version: 15.0.0.189 - SDK 10.6 Support
      Silverlight: Version: 5.1.10411.0 - SDK 10.6 Support
      Flash Player: Version: 15.0.0.189 - SDK 10.6 Support
      QuickTime Plugin: Version: 7.7.3
      googletalkbrowserplugin: Version: 5.38.5.0 - SDK 10.8 Support
      SharePointBrowserPlugin: Version: 14.4.5 - SDK 10.6 Support
      AdobePDFViewer: Version: 11.0.09 - SDK 10.6 Support
      CouponPrinter-FireFox_v2: Version: Version 1.1.7 - SDK 10.5 Support
      JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
    User Internet Plug-ins: ℹ️
      WebEx64: Version: 1.0 - SDK 10.6 Support
      NPRoblox: Version: 1, 2, 8, 25 - SDK 10.9 Support
    Safari Extensions: ℹ️
      Omnibar (Disabled)
    3rd Party Preference Panes: ℹ️
      Flash Player  Support
      Flip4Mac WMV  Support
      Trusteer Endpoint Protection  Support
    Time Machine: ℹ️
      Time Machine not configured!
    Top Processes by CPU: ℹ️
          14% WindowServer
          5% Safari
          4% Dropbox
          2% hidd
          1% lsregister
    Top Processes by Memory: ℹ️
      172 MB Safari
      142 MB softwareupdated
      90 MB rapportd
      66 MB Dropbox
      64 MB com.apple.WebKit.WebContent
    Virtual Memory Information: ℹ️
      33 MB Free RAM
      1.40 GB Active RAM
      1.38 GB Inactive RAM
      1.08 GB Wired RAM
      4.82 GB Page-ins
      237 MB Page-outs

    Thank you all for the help.  My mac still freezes.  I've deleted what you suggested.  I hope it did it right.  Can you check and help me out?
    Also I went through the list and saw this
    MATSHITADVD-R   UJ-8A8
    Could this be the reason why my CD/DVD player quit working because it's crap?
    thanks
    Problem description:
    My macbook pro still freezes at times and i have to power it off and on again after downloading Yosemite.  This never happened prior.  This is my second time running etresoft.  I deleted the mackeeper as suggested.  What else is going on?
    EtreCheck version: 2.0.11 (98)
    Report generated November 4, 2014 at 10:26:26 AM CST
    Hardware Information: ℹ️
      MacBook Pro (15-inch, Late 2011) (Verified)
      MacBook Pro - model: MacBookPro8,2
      1 2.2 GHz Intel Core i7 CPU: 4-core
      4 GB RAM Upgradeable
      BANK 0/DIMM0
      2 GB DDR3 1333 MHz ok
      BANK 1/DIMM0
      2 GB DDR3 1333 MHz ok
      Bluetooth: Old - Handoff/Airdrop2 not supported
      Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
      Intel HD Graphics 3000 - VRAM: 384 MB
      Color LCD 1440 x 900
      AMD Radeon HD 6750M - VRAM: 512 MB
    System Software: ℹ️
      OS X 10.10 (14A389) - Uptime: 2 days 18:23:38
    Disk Information: ℹ️
      APPLE HDD HTS547550A9E384 disk0 : (500.11 GB)
      S.M.A.R.T. Status: Verified
      EFI (disk0s1) <not mounted> : 210 MB
      Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
      Macintosh HD (disk1) /  [Startup]: 498.88 GB (433.64 GB free)
      Core Storage: disk0s2 499.25 GB Online
      MATSHITADVD-R   UJ-8A8 
    USB Information: ℹ️
      Apple Inc. FaceTime HD Camera (Built-in)
      Apple Inc. BRCM2070 Hub
      Apple Inc. Bluetooth USB Host Controller
      Apple Inc. Apple Internal Keyboard / Trackpad
      Apple Computer, Inc. IR Receiver
    Thunderbolt Information: ℹ️
      Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
      Mac App Store and identified developers
    Kernel Extensions: ℹ️
      /Applications/SmartSwitch.app
      [not loaded] com.devguru.driver.SamsungACMControl (1.4.12 - SDK 10.6) Support
      [not loaded] com.devguru.driver.SamsungACMData (1.4.12 - SDK 10.6) Support
      [not loaded] com.devguru.driver.SamsungComposite (1.4.12 - SDK 10.6) Support
      [not loaded] com.devguru.driver.SamsungMTP (1.4.12 - SDK 10.5) Support
      [not loaded] com.devguru.driver.SamsungSerial (1.4.12 - SDK 10.6) Support
    Problem System Launch Agents: ℹ️
      [failed] com.apple.CallHistoryPluginHelper.plist
      [failed] com.apple.CallHistorySyncHelper.plist
      [failed] com.apple.cmfsyncagent.plist
      [failed] com.apple.coreservices.appleid.authentication.plist
      [failed] com.apple.icloud.fmfd.plist
      [failed] com.apple.rcd.plist
      [failed] com.apple.spindump_agent.plist
      [failed] com.apple.telephonyutilities.callservicesd.plist
      [failed] com.apple.warmd_agent.plist
    Problem System Launch Daemons: ℹ️
      [failed] com.apple.awdd.plist
      [failed] com.apple.ctkd.plist
      [failed] com.apple.ifdreader.plist
      [failed] com.apple.nehelper.plist
      [failed] com.apple.periodic-weekly.plist
      [failed] com.apple.tccd.system.plist
      [failed] com.apple.wdhelper.plist
    Launch Agents: ℹ️
      [loaded] com.google.keystone.agent.plist Support
      [loaded] com.trendmicro.itis.dca.plist Support
      [running] com.trendmicro.itis.uimgmt.agent.plist Support
      [running] com.trusteer.rapport.rapportd.plist Support
    Launch Daemons: ℹ️
      [loaded] com.adobe.fpsaud.plist Support
      [loaded] com.google.keystone.daemon.plist Support
      [loaded] com.microsoft.office.licensing.helper.plist Support
      [running] com.trendmicro.icore.av.plist Support
      [running] com.trendmicro.icore.main.plist Support
      [running] com.trendmicro.icore.wp.plist Support
      [running] com.trendmicro.itis.plugin.plist Support
      [running] com.trusteer.rooks.rooksd.plist Support
    User Launch Agents: ℹ️
      [loaded] com.adobe.ARM.[...].plist Support
      [running] com.amazon.cloud-player.plist Support
      [failed] com.facebook.videochat.[redacted].plist Support
      [loaded] com.trendmicro.itis.uninstaller.plist Support
    User Login Items: ℹ️
      Flux Application (/Applications/Flux.app)
      iTunesHelper ApplicationHidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
      Trend Micro Titanium Application (/Applications/TrendMicro.localized/iTIS.app)
      Dropbox Application (/Applications/Dropbox.app)
      AdobeResourceSynchronizer ApplicationHidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
      KiesAgent ApplicationHidden (/Applications/Kies.app/Contents/MacOS/KiesAgent.app)
      fuspredownloader ApplicationHidden (/Users/[redacted]/Library/Application Support/.FUS/fuspredownloader.app)
      KiesViaWiFiAgent ApplicationHidden (/Applications/Kies.app/Contents/MacOS/KiesViaWiFiAgent.app)
    Internet Plug-ins: ℹ️
      o1dbrowserplugin: Version: 5.38.5.0 - SDK 10.8 Support
      Default Browser: Version: 600 - SDK 10.10
      Flip4Mac WMV Plugin: Version: 3.1.0.24   - SDK 10.8 Support
      AdobePDFViewerNPAPI: Version: 11.0.09 - SDK 10.6 Support
      FlashPlayer-10.6: Version: 15.0.0.189 - SDK 10.6 Support
      Silverlight: Version: 5.1.10411.0 - SDK 10.6 Support
      Flash Player: Version: 15.0.0.189 - SDK 10.6 Support
      QuickTime Plugin: Version: 7.7.3
      googletalkbrowserplugin: Version: 5.38.5.0 - SDK 10.8 Support
      SharePointBrowserPlugin: Version: 14.4.5 - SDK 10.6 Support
      AdobePDFViewer: Version: 11.0.09 - SDK 10.6 Support
      CouponPrinter-FireFox_v2: Version: Version 1.1.7 - SDK 10.5 Support
      JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
    User Internet Plug-ins: ℹ️
      WebEx64: Version: 1.0 - SDK 10.6 Support
      NPRoblox: Version: 1, 2, 8, 25 - SDK 10.9 Support
    3rd Party Preference Panes: ℹ️
      Flash Player  Support
      Flip4Mac WMV  Support
      Trusteer Endpoint Protection  Support
    Time Machine: ℹ️
      Time Machine not configured!
    Top Processes by CPU: ℹ️
          9% Safari
          6% WindowServer
          5% com.apple.WebKit.Plugin.64
          4% hidd
          0% authd
    Top Processes by Memory: ℹ️
      172 MB Safari
      146 MB com.apple.WebKit.Plugin.64
      56 MB WindowServer
      52 MB iTunes
      47 MB com.apple.WebKit.WebContent
    Virtual Memory Information: ℹ️
      64 MB Free RAM
      1.13 GB Active RAM
      1.07 GB Inactive RAM
      1.10 GB Wired RAM
      23.40 GB Page-ins
      1.55 GB Page-outs

  • Hp pavilion dv7-3188cl runs extremely slow! to the point it cant be used

    ok so when i first use my laptop it seems like everythings fine, than all of a sudden it gets extremely slow. i cant do anything. if i leave it alone for like an hour it usually goes back to normal. but i dont understand whats making it slow down in the first place. i ran multiple anti virurus scans and found nothing, aswell as malware scans. just cant figure out what this could be. thanks in advance

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  • IMovie HD running extremely slow and generally unstable...

    I am using iMovie HD 6.0.3 for video editing in DV format. Up until today it's been running well, but now for some reason it take about 10 minutes to open up my file...no kidding. In the meantime, my computer is useless and the ball just spins. By the time the force quit option appears, it's pretty much stable enough to use. I think it started after iMovie just quit on me and no error report came up earlier today.
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    I know this is not normal operation since i've been editing this same file for a week now with no problems until today. Is there anything else I can do? I have to present this video in class and since I've been talking up iMovie over Movie Maker, I really need this to work.
    Thanks in advance.
    --Scott

    Does just one project run slowly? Do others run fine?
    If others run fine, the project may be experiencing the "stuttering" problem described in this thread:
    http://discussions.apple.com/thread.jspa?messageID=2597033#2597033
    Karl

  • My mac is running extremely slow. More often than not when I try to click something or type something it gives me the "thinking" pointer icon.  I ran the etre check program and got this:

    Problem description:
    Mac is running extremely slow.  Get the scrolling pointer icon every time I click something.
    EtreCheck version: 2.1.8 (121)
    Report generated February 5, 2015 at 7:43:19 AM EST
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Hardware Information: ℹ️
        MacBook Pro (13-inch, Early 2011) (Technical Specifications)
        MacBook Pro - model: MacBookPro8,1
        1 2.3 GHz Intel Core i5 CPU: 2-core
        4 GB RAM Upgradeable
            BANK 0/DIMM0
                2 GB DDR3 1333 MHz ok
            BANK 1/DIMM0
                2 GB DDR3 1333 MHz ok
        Bluetooth: Old - Handoff/Airdrop2 not supported
        Wireless:  en1: 802.11 a/b/g/n
        Battery Health: Normal - Cycle count 442
    Video Information: ℹ️
        Intel HD Graphics 3000 - VRAM: 384 MB
            Color LCD 1280 x 800
    System Software: ℹ️
        OS X 10.10.2 (14C109) - Time since boot: one day 9:39:51
    Disk Information: ℹ️
        Hitachi HTS545032B9A302 disk0 : (320.07 GB)
            EFI (disk0s1) <not mounted> : 210 MB
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
            Macintosh HD (disk1) / : 318.84 GB (177.71 GB free) - 112 errors
                Core Storage: disk0s2 319.21 GB Online
        MATSHITADVD-R   UJ-8A8 
    USB Information: ℹ️
        Apple Computer, Inc. IR Receiver
        Apple Inc. FaceTime HD Camera (Built-in)
        Apple Inc. Apple Internal Keyboard / Trackpad
        Apple Inc. BRCM2070 Hub
            Apple Inc. Bluetooth USB Host Controller
    Thunderbolt Information: ℹ️
        Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
        Mac App Store and identified developers
    Launch Agents: ℹ️
        [running]    com.Affinegy.InstaLANa.plist [Click for support]
    Launch Daemons: ℹ️
        [loaded]    com.adobe.fpsaud.plist [Click for support]
        [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
    User Launch Agents: ℹ️
        [failed]    com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
        [failed]    com.facebook.videochat.[redacted].plist [Click for support] [Click for details]
    User Login Items: ℹ️
        iTunesHelper    UNKNOWN Hidden (missing value)
        GrowlHelperApp    Application  (/Library/PreferencePanes/Growl.prefPane/Contents/Resources/GrowlHelperApp.app)
        Belkin Router Monitor    Application  (/Applications/Belkin/Belkin Router Monitor.app)
    Internet Plug-ins: ℹ️
        FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
        QuickTime Plugin: Version: 7.7.3
        Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]
        Default Browser: Version: 600 - SDK 10.10
        SharePointBrowserPlugin: Version: 14.4.7 - SDK 10.6 [Click for support]
        Silverlight: Version: 4.0.60531.0 [Click for support]
        iPhotoPhotocast: Version: 7.0 - SDK 10.7
    3rd Party Preference Panes: ℹ️
        Flash Player  [Click for support]
        Growl  [Click for support]
    Time Machine: ℹ️
        Skip System Files: NO
        Auto backup: YES
        Volumes being backed up:
            Macintosh HD: Disk size: 318.84 GB Disk used: 141.13 GB
        Destinations:
            Back up [Local]
            Total size: 250.06 GB
            Total number of backups: 7
            Oldest backup: 2012-08-25 14:58:25 +0000
            Last backup: 2015-02-04 23:30:59 +0000
            Size of backup disk: Too small
                Backup size 250.06 GB < (Disk used 141.13 GB X 3)
    Top Processes by CPU: ℹ️
            14%    mds
             6%    WindowServer
             0%    fontd
             0%    AppleSpell
             0%    notifyd
    Top Processes by Memory: ℹ️
        391 MB    softwareupdated
        185 MB    mds_stores
        137 MB    com.apple.WebKit.WebContent
        129 MB    Finder
        99 MB    Safari
    Virtual Memory Information: ℹ️
        244 MB    Free RAM
        1.88 GB    Active RAM
        974 MB    Inactive RAM
        1.08 GB    Wired RAM
        34.01 GB    Page-ins
        130 MB    Page-outs
    Diagnostics Information: ℹ️
        Feb 3, 2015, 09:59:28 PM    Self test - passed

    Perform SMC and NVRAM resets:
    http://support.apple.com/en-us/HT201295
    http://support.apple.com/en-us/HT204063
    The try a safe boot:
    http://support.apple.com/en-us/HT201262
    Any change?
    Ciao.

  • I am getting a message on my computer that says Firefox is using a large amount of the CPU on the computer. Now when I use firefox and thunderbird it is running extremely slow. Please help

    I am getting a message on the bottom of my computer task bar that says Firefox is using a large amount of the CPU. I noticed that my computer is running extremely slow and in thunderbird it takes a long time to print attachments.
    I have another computer and I did not load the upgrade. That computer is working fine. Please help

    I too have noticed that once i restored from iCloud. Pictures blurry and videos wont play!
    Need help too!!

  • NB-505 runs extremely slow

    My NB-505 runs very slowly even after a memory upgrade to 2GB. I have read comments from other users that this can sometimes result from "bloatware" packaged with the system, eating memory and hurting performance. If this is true, what packaged software should I look for and uninstall?

    kjune wrote:
    Laptop runs extremely slow has since the day I bought it. Games crash, flash player crashes several times a day. 
    You have two problems going on here...
    1. Everyday laptop aren't made for hardcoregaming and overheating will cause your system to crash or freeze or lockup.
    2. Flash problem would indicate corrupt installation files...
    1. Get a Gaming laptop that will cost you 2000US or above
    2. Reinstall flash...
    I am a Volunteer to help others on here-not a HP employee.
    Replies aren't online 24/7 because of Time Zone differences.
    Remember in this Day and Age of Computing the Internet is Knowledge at your fingertips if you choose understand it. -2015-

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