Phone is stuck on activation

my phone is asking for the e-mail activation after update and i dont remember my previous e-mail and password as i am using the new apple id fron 2 years can i get my phone activated and working again ?

Hi there nosherwan,
You may find the troubleshooting steps in the article below helpful.
iPhone: Troubleshooting activation issues
http://support.apple.com/kb/ts3424
If you are experiencing issues with Activation Lock, you may need to find your Apple ID and/or reset your password. Take a look at the articles below for more information.
Apple ID: How to find your Apple ID
http://support.apple.com/kb/HT5625
Apple ID: If you forget your password
http://support.apple.com/kb/ht5787
-Griff W. 

Similar Messages

  • My phone is stuck on activation lock and i cant use my current apple id

    basically i cannot activate my iphone 4 s because my old ilcoud account is linked to find my phone so my existing apple id will not work to unlock it if that makes sense...i have tried on itunes an tried to log in to icloud.com...so ppickled can anyone help?

    Sorry, but without the Apple ID of the previous owner, the phone can't be used anymore.
    Did you check these articles?
    iCloud: Remove your device from Find My iPhone
    Find My iPhone Activation Lock: Removing a device from a previous owner’s account

  • When i try to activate itunes on my iphone it continues to say "We're sorry, we are unable to continue with your activation at this time." and now my phone has stuck. what happened?

    when i try to activate itunes on my iphone it continues to say "We're sorry, we are unable to continue with your activation at this time." and now my phone has stuck. what happened?

    Hello mzpartia,
    I found an article from Apple that specifically outlines how to try and troubleshoot this issue. It's called iPhone: Troubleshooting activation issues found here: http://support.apple.com/kb/ts3424.
    Resolution
    Perform the following steps if you receive one of the messages above:
    Restart the iPhone.
    Try another means of reaching the activation server and attempt to activate.
    Try connecting to Wi-Fi if you're unable to activate using a cellular data connection.
    Try connecting to iTunes if you're unable to activate using Wi-Fi.
    Restore the iPhone.
    If you receive an alert message when you attempt to activate your iPhone, try to place the iPhone in recovery mode and perform a restore. If you're still unable to complete the setup assistant due to an activation error, contact Applefor assistance.
    Take care,
    Sterling

  • Hi Guys, my iphone 3gs is stuck on activation. '' your iphone could ot be activated because the activation server is temporaly unava.'' and itune will show me ''there is no sim in your phone...''.

    Hi Guys, my iphone 3gs is stuck on activation. '' your iphone could ot be activated because the activation server is temporaly unava.'' and itune will show me ''there is no sim in your phone...'' what do i do, I an here in Dublin Ireland.

    See your Other post on this Topic...
    https://discussions.apple.com/message/20677737#20677737

  • HT5622 Why is my phone not accepting my apple id? I have reset the apple id and the password but my phone still wont accept it. I could not activate my phone now and i'm stuck on activation screen. I already updated and reformatted the phone but still not

    I'm stuck on activation screen because my phone won't accept my password for my apple i.d. I reformat and reset and updated everything but it still wont go through..please help

    Try making a new Apple ID? I don't really understand what you mean.. Make a new apple ID, log in with that one and then when you are on your phone log out of it and THEN log in our old ID? If you still can't log in the old one then it's most probably a bug or something.. Anyway.. Good luck with your problem!!

  • Need help. i updated to ios8 and i am stuck in activating the phone.

    I updated my Iphone5 to IOS8 and now i am stuck in activating the phone. i bought the phone directly from my provider.

    Hi there elmafromjeddah,
    You may find the troubleshooting steps in the article below helpful.
    Get help activating your iPhone 
    -Griff W.  

  • HT201210 Stuck in Activation Limbo, How do I get out of it?

    I have an iPhone 4s. I've had iOS7 ever since the beta came out. I received it with my iOS Developer Certificate.
    Last night my phone just went into the Activation Mode, like when you turn your iPhone on for the first time. It is stuck in Activation Limbo. It will not move past the screen after you select a Wi-Fi connection. This message appears...
    "Your iPhone could not be activated because the activation server is temporarily unavailable. Try connecting your iPhone to iTunes to activate it, or try again in a couple of minutes.
    If this problem persists, contact Apple Support at apple.com/support."
    Well I've connected my iPhone to iTunes and it says my software is out of date and needs to be updated. When I check for updates, it says my sortware is up-to-date and won't do anything. It won't even let me back up my phone.
    Has anyone else had this problem? Is there a way I can get my Phone back so I can use it? Do I just have to wait until it just randomly with Activate?

    Hi
    I am having this exact same problem. Apparently you need to put the phone in DFU mode, then restore the phone (i would advise backing up your phone before hand) However my phone will not allow me to do this so i am stuck as well.

  • HT1766 when I update my iphone I stuck on activating screen  pls help

    I was update my iphone 3gs 5.1.1 to 6.1.3 then it shows the error when I restore it then it stuck on the activating window
    it shows that it could not be activated bcoz the activating server is temperary unavilable..

    We're Sorry, Activation Server Temporarily Unavailable, contact Customer Care...Your request Could Not Be Completed?"
    99.9% of the time, the cause of this issue is the fact the phone was jailbroken/hacked to unlock it for use on networks other than the network the phone was originally locked to. Apple maintains a database of officially unlocked iPhones, and when Apple's servers detect phones such as yours, activation stops & you get the message you got.
    So, you need to get a sim card from the carrier the phone was originally locked to, or get it officially unlocked, if you want to activate it. Because it appears that it was not officially unlocked.
    Apple has started to get "tough" with hacked iPhones, & simply won't permit their activation.

  • HT4623 I am unable to use my iPhone 3GS as an ipod, its stuck on activating your iPhone, sometimes i get an error server is busy or there's no sim card installed, and I am using an activated AT&T sim card, does anyone have any suggestions?

    I am unable to use my Iphone 3GS as an Ipod, my Iphone is stuck on activating your iphone, I am using an activated AT&T sim card.  Does anyone have any ideas on how I cn bypass the activation screen to use my iphone as an Ipod.

    you can't bypass activation.  Your phone needs to be activated for any of the functions to work.
    This problem happens often to phones previously jailbroken.  Is this the case?

  • Iphone 3g Hangs and stucks at activation Screen on update to OS 3.0

    Hello Friends,
    My Iphone 3g Hangs and stucks at activation Screen on update to OS 3.0.
    I updated the phone to OS 3.0 last night and to my surpsrise after the OS Completely installs and restarts the phone,the phone then hangs and all i can see is a black screen when the phone is connected to PC.
    As soon as i disconnect, it shows the Itunes-PC Connect image asking for activation.
    Again if a connect back,it hangs and keeps on restarting ..over and over again.
    i tried everything:
    1) Re-Install Itunes 8.2
    2) Re start OS
    3) CHnage USB Cable
    4) Change PC
    5) Keep the phone connected for around 4 hours expecting some miracle to happen still no use.
    ** If i try to donwgrade back to 2.2.1 then it givess error to and not able to downgrade.
    Now i have put myself in a situation wherein i had to switch to other phone.
    The phone is just getting rust as there is no Support/Care center in India.
    Please someone help me out.
    Atleast let me know :
    Is any hardware part involved in activation of phone?

    Close iTunes and unplug iphone
    Search web and download the 2.2.1 ipsw file.
    Go to device manager on PC and delete the USB option for Apple under the hardware options.
    Reboot PC
    Plug in iphone and wait for dreaded connection picture
    hold power button and home button until apple logo appears
    continue to hold home button and release power button until connection picture appears again
    Your PC should now find the iphone in recovery mode
    Now open iTunes and it will prompt you to restore
    Hold the shift button on the keyboard and click the restore button at the same time
    This will allow you to browse for the correct ipsw file
    select the 2.2.1 file that you downloaded
    your iphone will now restore
    Once completed, you will need to resync
    Now you are back to square one but at least have a phone that works
    Now make an appt at the Genius Bar and make them update it for you
    Mine is scheduled for next week

  • TS4268 I'm stuck on activation for imessage, I sign in but when it goes to verify email it gets stuck. The situation now is that the email verification screen for iMessages is not letting me access my regular msgs. I can only see msgs in notifications

    I'm stuck on activation for imessage, I sign in but when it goes to verify email it gets stuck. The situation now is that the email verification screen for iMessages is not letting me access my regular msgs. Imessage has blocked my regular messages. I can only see msgs in notifications. Even in contacts the option for message contact has vanished.  The phone is just stuck on the verify email screen and my mail is already verified by appleid. iv tried multiple working iTunes accounts but still no go.

    Reset the phone (no data loss): press both the home and power buttons for at least 10 seconds, releasing when the Apple logo appears.

  • HT1222 Im stuck on activation screen i need help itunes can help me

    Im stuck on activation screen wat should i do itunes doesnt help it says a error and i have restored phone doesnt help can you help me fix it i got a iphone 3gs and it wont work because of the activation screen give me some tip of helping me

    What is the exact wording of the error message you are getting?
    Has the iPhone been jailbroken or modified to work with other than
    the original wireless provider that it was locked to?

  • STUCK ON ACTIVATION SCREEN

    i updated my phone in ios 7 and im stuck in activation screen it says
    "ACTIVATION REQUEST COULD NOT BE COMPLETED"

    Hello T3RP,
    Thanks for using Apple Support Communities.
    For more information on this, take a look at:
    iPhone: Troubleshooting activation issues
    http://support.apple.com/kb/TS3424
    Best of luck,
    Mario

  • How can i find imei number. i am stuck at activation screen and sim tray is also replaced. please help

    how can i find imei number. i am stuck at activation screen and sim tray is also replaced. please help

    From the box the phone came in, or read here:
    http://support.apple.com/kb/ht4061

  • HT201365 hi i forgot my apple id and my password and i'm stuck in activation lock and i dont know what i need to do  my imei: 01 355400 132988 8  and my iccid : 8997 20110120 3163 8634 help me ://

    hi i forqot my apple id password and i stuck in activation lock and i want to open my sister phone
    please help mee
    the
    imei: 01 355400 132988 8
    iccid: 8997 2011 0120 3163 8634 help me if you help me i will thank you very much

    You are not talking to Apple here. These are user forums.
    Try this to jog your memory: http://iforgot.apple.com

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