Phone is Stuck on iTunes screen and won't Restore

Ok. I've been through this forum, website and even Google. I've litterally tried everything and am now so frustrated I could scream. Here's my problem. I tried to update my brand new out of the box iPhone 4S through iTunes (which yes, it's the latest version), it stopped and froze the phone. On restarting iTunes it told me the phone was in recovery mode and need to be restored, so I clicked the Restore button. It got maybe half way through the process then flashed me an Error 21 or something.
Here's what I've tried and all have FAILED:
- held the on/off/sleep button and "home" button for the 10 seconds and let go of both, nada
- held the on/off button and home button, letting go of the home button before the apple logo pops up, nada
- held the on/off button and home button, letting go of the on/off button, and continuing to hold the home button, nada
- went to windows > control panel > whatever, whatever > stopped apple mobile whatever > started apple mobile whatever > restarted itunes/connected phone, nada
- restarted computer, nada
- unselected all the duplicate songs, didn't seem to do anything...
sooo anyone have any bright ideas of how I can bypass the iTunes/USB screen it's frozen on and at least be able to access and USE my phone?!

Hold down the Home and Power button to shut off the iPhone. Keep it disconnected from the computer. Then, hold down the Home for 20 seconds. Connect it to the computer while continuing to hold down the Home button. Wait for iTunes to say your iPhone is in Recovery mode. Then, restore.

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Iphone 4s frozen on connect to itunes screen and won't restore

help Please!
I've tried updating my iphone4s over the air (via wi-fi) and it didnt work, so i connected it to my hp laptop tp update via itunes to update it to ios6.1.2.
It advised me to backup my phone and started the update.
now, my phone is stuck in recovery mode and will not restore, with error 36 being the most frequent error popping up. Also errors 11, 9 and 3014 popped up during the multiple times i tried to update my phone.
i've tried the soft reboot of my iphone, turning off my firewall, restarting my computer, updating all the programs which need to be updated such as the computer and itunes, unistalling and reinstalling iTunes. NONE OF THESE WORK.
i've contacted apple which referred me back to microsoft to check ports 80 and 443.
still stuck with no solutions! help!

Error 36 refers to security software interfering with the computer's connection to the apple update server
I've never seen error 11 and can't find it in any of Apple's support articles, but error 9 is a USB timing error and 3014 points to the phone not being able to quickly contact gs.apple.com (the apple update server)
To fix that last one,
These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
Install the latest version of iTunes.
Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. FollowiTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to a default hosts file. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
Try to restore from another known-good computer and network.
If the errors persist on another computer, the device may need service.

Ipod touch is stuck on connect to iTunes screen and won't restore settings.

So, I'll start from the beginning.
I wanted to update my twitter app, so i installed it but it took ages and so i pressed the home button and the top button at the same time. Then the apple logo appeared for over 30 minutes. The screen then went white and the 'connect to iTunes' screan appeared.
After connecting it to iTunes a box appeared saying iyune has detecehed an ipod in recovery mode. You must restore this ipod beofre it can be used with itunes. OS 5.0.1 Software Update So when i try to restore it the normal box comes up saying everything will be deleted. So i click ok, and another box comes up with iOS 5.0.1 Software Update. As i try to go through with this update when there are 8 minutes left to it my iPod automatically disconnectes itself and this message comes up again about the ipod is in recovery mode (above)
And now i dont know what to do as i cannot restore my ipod from my ipod or from my computer? I have tried re-starting it and i have the latest version of itunes.
Please help:)

Maybe this:
Restore loop (being prompted to restore again after a restore successfully completes): This issue is typically caused by out-of-date or incorrectly configured third-party security software. Please followTroubleshooting security software issues if USB troubleshooting does not resolve this issue.
Above from:
http://support.apple.com/kb/TS3694

My phone is stuck on apple screen and i've tried to reboot it and connect it to my computer many times but it doesn't work. Can anybody help me?

My phone is stuck on apple screen and i've tried to reboot it and connect it to my computer many times but it doesn't work. Can anybody help me?

This is covered in the basics section of the manual:
iPhone User Guide (For iOS 5.0 Software)

My iPhone 5s is stuck in large screen and won't allow me to swipe or turn off...what to do?

My iPhone 5s is stuck in large screen and won't allow me to swipe or shut down to turn off. Help! thanks

Most welcome!
Cheers,
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Stuck at usb and itunes screen and can't restore it because of error 1611

I am stuck on usb and itunes screen after trying to restore it but when i tried restoring it, it went to the apple logo with the little bar on the bottom and didn't load. After, itunes said that there was an error 1611. Please help! I just bought this a day ago and i don't want to ruin it. I have a ipod touch 1rst generation.

This error may indicate a hardware issue with your device.
http://support.apple.com/kb/TS3694#error1611
Basic troubleshooting steps
17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
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My iPod touch is stuck in recovery mode and won't restore?

Okay my Ipod Touch is stuck in recovery mode and will not restore because "the ipod software update server cannot be contacted". I have tried to restart my computer, restart my ipod, tried different computers, and re-intalled AND updated my itunes and it still will not restore. It is stuck on the picture of the usb cable pointing to itunes and won't do anything else. I'm trying to restore it because my memory was full and I wanted to clean it out and now the ipod is useless, please help me restore it!

Update Server
Try:
- Powering off and then back on your router.
- iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
- Change the DNS to either Google's or Open DNS servers
Public DNS — Google Developers
OpenDNS IP Addresses
- For one user uninstalling/reinstalling iTunes resolved the problem
- Try on another computer/network
- Wait if it is an Apple problem

I keep getting the "connect to itunes" screen and have to restore my ipad. it will also drop the wifi connection every few mintues. what can be causing this?

I keep getting the "connect to itunes" screen and have to connect to itunes and do a restore on it. It will not pick up my ipad so I either have to do a restore or restore to new and it will work fine for a day or so except for dropping the wifi connection. What can be causing this? I have had this pad since January of this year and have not had any problems until recently.

If you have to keep restoring your iPad with iTunes repeatedly and there is no change after restoring as a new iPad or not from the iPad's backup, your iPad has a major problem - likely a hardware problem. The iPad includes a one year warranty. You can call AppleCare or make an appointment at an Apple store if there is one nearby.

HT201412 shows itunes logo and won't restore

shows itunes logo and won't restore

OK. Thanks for sharing.
Be sure to write back with any technical support question you may have and the troubleshooting steps you've taken thus far to try and resolve your issue.

IPhone 4 is stuck on the connect to iTunes screen and won't activate?

My friend wanted me to back up his iPhone 4 but when he brought it over it seemed like it was in recovery mode and it is stuck on the connect to iTunes screen. He never connected the iphone 4 to iTunes before this and I know he didn't tamper with it. When I try to sync the iPhone 4 with iTunes it accepts the iPhone but I keep getting a message that says that " the iPhone cannot be activated and may be damaged & to bring it in to the nearest Apple Store" this makes no scense cause the phone has not been tampered with at all & it seems that everything on the start up menu is working fine, the touch screen, voice prompts, the volume up/down, vibrate, home and sleep/power buttons are all operating properly? The only thing is that he hasn't payed his bill and AT&T shut his service off, but I don't think that this would cause the phone to go into recovery mode. What does cause the iphone-4 to go into recovery mode and why would I even have to activate the iPhone-4 if it was already set up? If this has happend to anyone else or if anyone can help me out on this one, I would appreciate it even if the answer ends up being that he needs to take his iphone-4 into the Apple Store or AT&T because the iphone-4 is under 6 months old and like I said has no physical damage at all? Help anyone???

well I only have a 3gs so I'm not all up on the current but the way I see it you have a few option's depending on the route you want to take,
If you don't mind loosing what's on the phone (if you want to try save info try 2 before 1)
1. (Best Chance) put the iphone into DFU mode, (1. turn off iphone while plugged into computer, then hold the sleep button count to three 2. then hold the home button whiile still holding the sleep button, count to 10 3. release the sleep button but keep home button,) then itune should detect the phone and offer to restore it, this should restore it
1b. I would repeat above with a active SIM card, doesn't make a difference where I live but you never know
1c. I wouold try On difference Computer (rule out bad download, currupt driver's etc etc
If you want to try save the information then I would say you are doing some of this at your own risk as I'm not sure about apple rules regarding these, the steps should all be legal but might void your warrently so be warned!
2. Download a utility call Tinyumbrella ( http://thefirmwareumbrella.blogspot.com/ ) and have you phone connected and run the program, on the left should be a list of connected devices (make sure itunes is closed) click on the device connected and on the right click exit recovery, hopefully your device will reboot normally, (there's also an fix recovery option but I've never used that)
2b this option is to jailbreak your phone as that "hacktivates" your phone if using this option and it works I suggest a FULL backup then follow option 1 above, download a program call Redsn0w ( http://blog.iphone-dev.org/tagged/redsn0w ) and follow the instructions that come with it, again if this works I suggest a full backup then follow option 1 about even if you do wish to stay "jailbroken"
this advice is just some idea's as you have given no information on what happen or firmware involved current mood of phone ^^ I can only hazard a guess at the problem< if after these steps is doesn't work i suggest trying to bring it back and get someone professional to look at it
Message was edited by: Nightweb
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Ipod touch 2G is black screen and won't restore in Itunes (error 21)

I have aquired an Ipod touch 2g 16g that I was hoping to make a present to my daughter with. The device is I guess what is called "Black Screen of Death". I can't get any image to display on the Ipod when trying to charge (which it apparenlty accepts) the item or when trying to connect it to Itunes. Itunes recongizes the item in recovery mode, and attempts to restore the item and consistantly gives the error 21 message. I am using Windows 7 and have tried to restore the device on a laptop running Win XP with the exact same results. The screen will turn white during the process, and the machine will from what I have read and believe go into DFU mode, but it stops with error 21. I am a Noob and have googled and googled for a week now with no luck. I have tried the reinstallation of Itunes, all the updates to both Itunes and the machine, no security software, the works. I tried connecting it to older son's laptop running Win 7 which he uses for his Ipod 2g 32 gig without problems. My device was recognized on his machine, and he said on his Itunes he briefly saw songs on the device he did not have on his machine/device in his library before it hung again in the recovery mode loop. I have read different articles and tutorials on jailbreaking and tried loading just the 'oem" firmware from apple with Redsnow and thought i was successful. The device went through the process of white screen, several boots/dings of on my PC, and then an image appeared on the Ipod of "loading Jailbreak data". After a few moments/minutes it then began what I believe is displaying the "verbose" booting running the lines of text on the screen. I then notice it to stop and give me an error of something to the affect of init failed, and then a "lan error, watchdog timeout, giving up, a long pause, then quick scrolls down the screen and reboot back to white screen. Holding the power button or home/power button puts it right back to a black screen and in the Itunes recovery mode loop/error 21 again. Can anyone please help me resolve this issue before I pull what's left of my hair out. I would love to get this working for my daughter before her birthday. Thanks in advance to anyone who helps.

Common, no one has any ideas? Well, don't know if this will help, but here's some new data to process. I noticed that when I was trying to load the firmware with Redsnow w/o installing any options to include Cydia I got errors displayed on the Ipod such as WMR NAND format invalid; NANDLegacyFTL failed. Someone has got to know something. I would appreciate any ideas or thoughts from anyone with any idea. Thanks

My macbook is stuck on blue screen and won't load

Hi. Ive recently had problems with my computer. It's a white macbook and one day after I woke up it got stuck so I force turned it off. When I tried turning it on it goes to the screen with the apple logo and the spinning wheel. After a few minutes it just goes to a blue screen and nothing happens. I have a lot of work on it and I don't want to wipe the computer. Also I've tried almost everything to solve this problem but it doesn't work. Can anyone help me?

You'll have to get your device checked by visiting an Apple Store or Authorized Apple Service Provider, your problem might be hardware related.
Apple Support can also take care of that:
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My iPhone 3 is stuck in recovery mode and won't restore

My iPhone 3g is stuck in recovery mode and when I try to restore it in Itunes it gives me error 1015. How can I fix this??!?!?!?!?!

Your phone is jailbroken. We can offer you no help here. You forfeited that when you jailbroke you phone.

Ipod stuck in recovery mode and won't restore. says it can't connect to the network.

My son tried to jailbreak his ipod touch like an idiot and of course it did not work. Now his ipod is stuck in recovery mode and I can't get it to restore. I get a message that says:the ipod software update server could not be contacted. Make sure your network settings are correct and your network connection is active, or try again later. I have internet access and everything is working but itunes can't connect to it. Why? I have been having issues with itunes for a couple weeks now. I can't connect to the store and redeem itunes cards either.

Make sure the setting for your security software allow iTunes to contact Apple servers:
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As for the iPod, since he tried to modify the software, the only thing that could help would be DFU mode , we can't help much more, problems with jailbroken devices can't be discussed in theses forums, due to the Terms of Use.
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My iPhone is stuck in recovery mode and won't restore

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Your phone is jailbroken. We can offer you no help here. You forfeited that when you jailbroke you phone.

Phone is Stuck on iTunes screen and won't Restore

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