Phone isn't working but lights on back and home buttons are on
I'm not sure what's happening with my phone. I can't get anything to come up on the screen. I hold the power button down and the home and back buttons at the bottom just blink. I tried plugging it in to charge but nothing happens. Anyone have any ideas?
dthatsme33 wrote:
... I hold the power button down and the home and back buttons at the bottom just blink.
This is what happens when the screen is locked. If you can swipe up to unlock the screen (or enter your passcode, or do whatever you have set as security, default is just a swipe up), then hold the power button down, you should get options to power down, start airplane mode, etc.... If the power button is held down and the main screen is locked, the blinking home and back buttons are all you get.
Similar Messages
-
As the title states everytime I boot up my mini mac the 'go back' and 'continue' buttons are greyed out and I cannot continue with the installation. I even went out and bought an external cd drive to try and load the operating system and that did not work either.
Hi, what OS version is it? And which year Mini?
-
I have downloaded the latest version of firefox and the navigation buttons in the browser will not work in any way. The "Back" and "Forward" buttons are completely un-usable.
Toolbar misbehavior could be due to a problematic add-on (e.g., theme or extension), or a corrupted settings file. Next time you upgrade -- and for security reasons, it is highly recommended -- try Firefox's Safe Mode to see whether you can pin it on an add-on or custom setting. You also could clear your toolbar settings.
More info on Safe Mode:
First, I recommend backing up your Firefox settings in case something goes wrong. See [https://support.mozilla.org/en-US/kb/Backing+up+your+information Backing up your information]. (You can copy your entire Firefox profile folder somewhere outside of the Mozilla folder.)
Next, restart Firefox in [http://support.mozilla.org/kb/Safe+Mode Safe Mode] using
Help > Restart with Add-ons Disabled
In the Safe Mode dialog, do not check any boxes, just click "Continue in Safe Mode."
Does the toolbar work correctly?
More info on clearing toolbar settings: [[Toolbar keeps resetting]] -
Back and home buttons not functioning
Hi,
A few days ago, I noticed that the back button on my Lumia 920 failed to respond at times and I'd have to use the home button to escape out of whatever I was doing. Then yesterday, both the back and home buttons failed to work. The search button is still functioning but the phone isn't really usable as the only way to exit an app is to turn the phone off.
I did a power cycle, a hard reset, and then I returned the phone to factory settings, which put it in a "gears" situation for about 6 hours until I finally got it to boot up again. That didn't fix the button issue.
Nokia says, since I had the screen locally replaced several months ago, the phone is no longer under warranty. They wil not repair it at their service center in Texas and my only recourse is to send it to Palco.
I spoke to Palco and they are unable to give me any information as to whether the phone is repairable. They just want me to spend money to send it to Alabama, give then $15 + shipping to diagnose it - they say it will take 5 - 10 days just to diagnose the problem. I can't be without a phone for 2 weeks if I don't even know if it can be repaired. I'm angry that the only authorized repair center in the U.S. is in Alabama and they have no techs you can speak to on the phone. It's really the worst customer service I've ever seen.
Has anybody else ever experienced this issue? Were you able to get your phone repaired? I am going to see the guy that replaced the screen for me, but when I spoke to him on the phone he thought it was odd that 1 of the buttons still worked and wasn't at all convinced that he could fix it. He's never seen this problem before.
Thanks for any guidance,
HBhi hbjor
I face the same problem :/
I was checking my mailes just right now... and suddenly i noticed non of my navigation bar work
what did you do finaly ?
hbjor wrote:
Hi,
A few days ago, I noticed that the back button on my Lumia 920 failed to respond at times and I'd have to use the home button to escape out of whatever I was doing. Then yesterday, both the back and home buttons failed to work. The search button is still functioning but the phone isn't really usable as the only way to exit an app is to turn the phone off.
I did a power cycle, a hard reset, and then I returned the phone to factory settings, which put it in a "gears" situation for about 6 hours until I finally got it to boot up again. That didn't fix the button issue.
Nokia says, since I had the screen locally replaced several months ago, the phone is no longer under warranty. They wil not repair it at their service center in Texas and my only recourse is to send it to Palco.
I spoke to Palco and they are unable to give me any information as to whether the phone is repairable. They just want me to spend money to send it to Alabama, give then $15 + shipping to diagnose it - they say it will take 5 - 10 days just to diagnose the problem. I can't be without a phone for 2 weeks if I don't even know if it can be repaired. I'm angry that the only authorized repair center in the U.S. is in Alabama and they have no techs you can speak to on the phone. It's really the worst customer service I've ever seen.
Has anybody else ever experienced this issue? Were you able to get your phone repaired? I am going to see the guy that replaced the screen for me, but when I spoke to him on the phone he thought it was odd that 1 of the buttons still worked and wasn't at all convinced that he could fix it. He's never seen this problem before.
Thanks for any guidance,
HB -
In firefox 4.0.1 the back and forward buttons are "dead".
In firefox 4.0.1 the back and forward buttons are "dead". My system runs WindowsXP. I tried many times: safe-mode, upgrade from FirefoxF3.6., reinstallation in a new folder, creating new profile...........BUT THE PROBLEM IS STILL THERE.!!! What am I suppose to do? NoteQ in my another computer at home i have WinXP and the Firefox4.0.1 works perfectly!!!! Am I crazy???
Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.com/kb/Safe+Mode
*https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes
Another possible cause is a problem with the file places.sqlite that stores the bookmarks and the history.
*http://kb.mozillazine.org/Bookmarks_history_and_toolbar_buttons_not_working_-_Firefox -
Hi,,
Read post on this but tried holding power and home button the screen balckens out and then when pressed power button the display show red battery sts bar...need help as not used my gadget for the past two days and i m feeling lonely...pls pls reply to my mail id [email protected]
pls plsWhat on earth do you mean by shattered? Can you post a picture?
It's always possible that the connector was damaged but not to the point that chargers wouldn't work. With continued use, the damage got worse until the connector could no longer feed electricity into the phone.
It sounds to me like you need to get your phone replaced but only the folks at an Apple store can say for sure.
~Lyssa -
My Back and Forward buttons are present but do not work. How do it fix?
I have tried several fixes to no avail. The buttons worked until recently. Not sure when exactly they stopped.
Back/Forward Home don't work in 7.0.1 due to '''network.http.max-connection'''s being upped to 256, reduce back down to 32.
*https://support.mozilla.com/questions/889087
Back button problems -- right-click on tab for tab history, or hold a couple of seconds for tab history, or install an extension
* "'''Back/forward dropmarker'''" Extension<br>https://addons.mozilla.org/firefox/addon/backforward-dropmarker/
Extensions that may '''interfere with Back Button''', and these are already listed in [http://kb.mozillazine.org/Problematic_extensions Problematic extensions] for other reasons
*McAfee Site Advisor see [https://support.mozilla.com/questions/805964 805964] (update perhaps 3rd week July 2011)
*Yahoo Toolbar (https://support.mozilla.com/questions/845691)
Back/Forward: navigation/buttons are disabled -- http://kb.mozillazine.org/Locked_or_damaged_places.sqlite
Back/Forward: buttons missing -- http://kb.mozillazine.org/Corrupt_localstore.rdf
see more complete answer in https://support.mozilla.com/questions/851574 -
my home button was not working and I was in my settings looking for the advert touch or whatever it is called and my phone went completely black. al the buttons worked such as screen shotting (it made the sound) and turning on my ringer, the screen just didn't respond. I left it alone and plugged in over night and it hasn't done anything different. I also plugged it into my computer and it still did nothing. what can I do to resolve this problem?
Try a Reset...
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
If no joy... Try a Restore...
1: Connect the device to your computer and open iTunes.
2: If the device appears in iTunes, select and click Restore on the Summary pane.
3: If the device doesn't appear in iTunes, try using the steps in this article to force the device into recovery mode.
From Here
Unresponsive iPad
http://support.apple.com/kb/TS3281 -
Hiding back and home buttons in browser
Hi all.
SRM 4.0.
When the users go shopping in the ITS web, it would be great if the standard Internet buttons (back, forth, stop, home etc) just didn't show up in the ITS at all.
I do believe it is quite simple to change this so that the users cannot simply go back and forth in the ITS, so any idea?
Thanks.
DMHi Dennis,
there´s a note which provides the functionality : 725124
But pls. be aware that this does not work wit single sign on (SSO)...
Hope this helps!
BR
Michael -
I cannot get monitor to come on...the lights on side and on buttons are lit up
Was working g just fine 2 hrs ago...turned on and off can get screen on monitor to come on..all lights on side and top are lit...Pkz help
Hello , Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More. I have read your post on how you are not able to get the monitor of your desktop computer to come on, and I would be happy to assist you in this matter! I am providing you with some steps you can try below:
Step 1. Unplug the power cord from the back of the monitor and the wall
Step 2. Hold the power button down for at least one minute
Step 3. Plug the power cord back into the monitor and then into the wall outlet
Step 4. Press the Menu button on the monitor
Step 5. Navigate to the Factory Reset option and select it
Step 6. Try a different cable connecting your monitor to your computer
If the above steps did not resolve your issue you can try the monitor on a computer or other device to see if the issue persists. If the monitor still does not come on, please contact our technical support for further assistance in this matter by clicking the link below to get the support number for your region.
www.hp.com/contacthp/
I hope this helps!
Regards -
How do I power off my phone when both the lock button and home button are malfunctioning?
My home button and lock button don't work. My screen is frozen and I need to know if there's a way that I can power off my phone or reset it.
Hold both down at same time for about 10-15 seconds and see if it restarts. If not, the battery will eventually die at which point it will shut down.
You'd need to get the phone repaired/replaced if your buttons are truly broken. -
My ipad battery and home button are broken but I have no insurance
I got a keyboard for my ipad and since using it the battery has gone. It takes around 8 hours to charge and the drains in 1 hour. You can't use it whilst it is charging either. Also the button has stopped working so I can't use that. Does anyone have a rough idea on how much this will cost as I have no insurance on it? Thanks
If your iPod Touch, iPhone, or iPad is Broken
Apple does not fix iDevices. Instead, they exchange yours for a refurbished or new replacement depending upon the age of your device and refurbished inventories. On rare occasions when there are no longer refurbished units for your older model, they may replace it with the next newer model.
ATTN: Beginning July 2013 Apple Stores are now equipped to do screen repairs/replacements in-house on iPhone 5s. In some cases while you wait. According to Apple this is the beginning of equipping Apple Stores with the resources needed to do most repairs for iPhones, iPads, and iPod Touches that would not require major replacements. Later in the year the services may be extended as Apple Stores become equipped and staffed with the proper repair expertise. So, if you need a screen repaired or a broken screen replaced or have your stuck Home button fixed, call your local Apple Store to see if they are now doing these in-house.
You may take your device to an Apple retailer for help or you may call Customer Service and arrange to send your device to Apple:
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support: Contacting Apple for support and service - this includes international calling numbers.
You will find respective repair costs in the appropriate link:
iPod Service Support and Costs
iPhone Service Support and Costs
iPad Service Support and Costs
There are third-party firms that do repairs on iDevices, and there are places where you can order parts to DIY if you feel up to the task:
1. iResq or Google for others.
2. Buy and replace screen yourself: iFixit -
Power down seems to work but light stays on and cannot restart
Hello I have a HP Pavillion and yesterday installed Win 10. Since installing WIN 10, the Laptop does not power down all the way. The screen shuts off but not a complete shut down. If I press the Power Key nothing happens and therefore I am stuck and not sure how to restart my comptuer. This seems to be occuring on a sporadic basis in that if my comptuer is on for a short duration then all appears to be ok. Please be so kind as to advise the best option to fix. Many thanks,
Hello , Welcome back to the HP Support Forums! I read your post about the Windows 10 update, and wanted to assist you!
To start, can you please provide me with the Product Number of the notebook? Here is a link you can use that will help you find your Model and Product Number: How Do I Find My Model Number or Product Number?
In the meantime, you can try performing a Hard Reset. Also, please review the following document, to see if the issue can be resolved: HP PCs - Sleep and Hibernate Issues (Windows 10, 8) If that does not help, then I recommend using the Go back to an earlier build option, in your System Settings:
HP Notebook PCs - Upgrading to Windows 10
Once you are back to your original Operating System, check to see if you are experiencing the same issue. If not, then you may consider holding off on the Windows 10 update for a few weeks, until drivers can be updated. Please let me know if this information was helpful by clicking the thumbs up below.
Have a great day! -
My Back and Refresh buttons are not registering/working, how do I fix it?
''Duplicate post, continue here - [https://support.mozilla.com/en-US/questions/813027]''
On about 80% of the pages I am on, my back button and my refresh button will not work. The back button will not recognize that I have been to previous pages in the same tab, and my refresh button will just do nothing (the shortcut keys 'backspace' and 'f5' also do nothing). Some pages, like this one, work fine, but most others do not.
I can't think of what it is that is causing it.Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Appearance/Themes).
* Don't make any changes on the Safe mode start window.
* https://support.mozilla.com/kb/Safe+Mode
In Firefox 4 you can use one of these to start in <u>[[Safe mode]]</u>:
* Help > Restart with Add-ons Disabled
* Hold down the Shift key while double clicking the Firefox desktop shortcut (Windows)
See:
* [[Troubleshooting extensions and themes]]
This can also be a problem with the file places.sqlite that stores the bookmarks and the history.
* http://kb.mozillazine.org/Bookmarks_history_and_toolbar_buttons_not_working_-_Firefox -
I have firefox 8.0.1 and my back and forward button are not working. They are visible but not functioning. I have tried starting in safemode and without any add-ons and the back and forward buttons are still not functioning. What do I need to do to make the buttons functional?
A possible cause is a problem with the file places.sqlite that stores the bookmarks and the history.
*http://kb.mozillazine.org/Bookmarks_history_and_toolbar_buttons_not_working_-_Firefox
*https://support.mozilla.com/kb/Bookmarks+not+saved#w_places-database-file
Maybe you are looking for
-
Missing stuff/altered settings after clearing cache
So I wanted to clear up disk space by clearing up the cache. I had not done this before so I did it for the first time. I cleared up the caches from both the main Macintosh HD device and my user name. I went to the Library folder, then to the cache f
-
How to change BP currency in AP Invoice using Add On
Hi ! I create AP Invoice from my add on project .I used B1 D1 API SAPbobsCOM.BoObjectTypes.oPurchaseInvoices . I choose BP code from my form and then I create AP Invoice .When creating AP Invoice , I want to change BP Currency to other currency .It
-
i upgrade the version of ios 5.0.1 in iphone 4 now the problem is that could not activated the ipohne 4
-
While hiring applicant getting error massage
Hi experts, Can any one help on my issue. While hiring applicant details in PB60, getting warring massage that is "This standard test dose not have the correct format for SAP script. Thanks & regards Swapna
-
Hi All, i am trying to connect lh console. i am getting this error, any body have any solution for this error. thanks in advance.......... com.waveset.util.ConfigurationError: Failed to load JDBC DataSource 'jdbc/SunDataSource': ==> javax.naming.NoIn